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Slowed computer; Can't run Antivirus


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11 replies to this topic

#1 GOALentertainment

GOALentertainment

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  • 120 posts
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  • Local time:02:37 AM

Posted 11 November 2013 - 10:04 AM

My computer has been acting slow lately.  I attempted to run System Mechanic to speed things up, but the program crashed.  I tried to run my antivirus software with similar results.  

 

Here is the DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.17.2
Run by Rhonda at 9:49:23 on 2013-11-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2038.756 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Movies Toolbar\Datamngr\DatamngrCoordinator.exe
C:\Program Files\Fast Free Converter\FastFreeConverterUpdt.exe
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\FindLyrics\flcsur.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Update\Install\{DD71C09E-21BC-43A6-ACEB-E825D386C6F0}\30.0.1599.101_30.0.1599.69_chrome_updater.exe
C:\Windows\TEMP\CR_C3F60.tmp\setup.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe
C:\Program Files\HP\HP Software Update\HPWUCli.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Apple Software Update\SoftwareUpdate.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20120626080514.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: {ec2bae47-25af-4ce9-9e78-10627a49c9ea} - <orphaned>
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{BA90AD30-198A-4484-8649-48F8EEE9D1B4} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{BA90AD30-198A-4484-8649-48F8EEE9D1B4}\16474777966696 : DHCPNameServer = 192.168.6.1 64.134.255.2 64.134.255.10
TCP: Interfaces\{BA90AD30-198A-4484-8649-48F8EEE9D1B4}\255637964656E6365694E6E6F57455543545 : DHCPNameServer = 172.20.0.1
TCP: Interfaces\{BA90AD30-198A-4484-8649-48F8EEE9D1B4}\2627164602D696C6C656272E08993702960586F6E656 : DHCPNameServer = 198.224.146.119 198.224.147.135
TCP: Interfaces\{BA90AD30-198A-4484-8649-48F8EEE9D1B4}\C696E6B6379737 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{BD94257C-BDB5-4C5F-B8AA-DAF514A92BC0} : DHCPNameServer = 198.224.146.119 198.224.147.135
TCP: Interfaces\{F8231B6E-567A-420A-A19A-2687E866FEE7} : DHCPNameServer = 172.16.0.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~2\wincert\win32c~1.dll c:\progra~1\movies~1\datamngr\mgrldr.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.69\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\rhonda\appdata\roaming\mozilla\firefox\profiles\00z7spqc.default\
FF - prefs.js: browser.startup.homepage - 
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2011-02-26 17:43; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.autoDisableScopes - 0 
FF - user.js: extensions.shownSelectionUI - true
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-10-15 565888]
R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-2-22 210608]
R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\ElRawDsk.sys [2013-10-16 26248]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-2-22 60920]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-2-22 235264]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-2-22 363080]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-2-22 92632]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-11-17 146872]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-2-22 65928]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2012-9-10 18432]
.
=============== File Associations ===============
.
FileExt: .scr: scrfile=NOTEPAD.EXE "%1"
FileExt: .reg: regfile=NOTEPAD.EXE "%1"
FileExt: .vbe: VBEFile=NOTEPAD.EXE "%1"
FileExt: .vbs: VBSFile=NOTEPAD.EXE "%1"
FileExt: .js: JSFile=NOTEPAD.EXE "%1"
FileExt: .jse: JSEFile=NOTEPAD.EXE "%1"
FileExt: .wsf: WSFFile=NOTEPAD.EXE "%1"
.
=============== Created Last 30 ================
.
2013-10-16 10:15:10 26248 ----a-w- c:\windows\system32\drivers\ElRawDsk.sys
2013-10-16 09:54:27 2097984 ----a-w- c:\windows\system32\Incinerator32.dll
2013-10-15 23:00:18 -------- d-----w- c:\users\rhonda\appdata\local\Apple Computer
2013-10-15 22:52:13 530432 ----a-w- c:\windows\system32\comctl32.dll
2013-10-15 22:52:09 55808 ----a-w- c:\windows\system32\drivers\hidclass.sys
2013-10-15 22:52:09 36352 ----a-w- c:\windows\system32\drivers\usbscan.sys
2013-10-15 22:52:08 25728 ----a-w- c:\windows\system32\drivers\hidparse.sys
2013-10-15 22:52:05 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-10-15 22:52:04 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-10-15 22:52:04 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-10-15 22:52:01 527064 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2013-10-15 22:50:50 2348544 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M  ====================
.
2013-10-10 01:50:05 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-10 01:50:05 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- c:\windows\system32\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-09-21 03:30:24 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-21 02:39:47 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-09-15 20:18:10 41616 ----a-w- c:\windows\system32\iolobtdfg.exe
2013-09-15 20:18:00 23568 ----a-w- c:\windows\system32\smrgdf.exe
2013-08-29 01:51:45 3969472 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-29 01:50:30 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- c:\windows\system32\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- c:\windows\system32\advapi32.dll
2013-08-28 00:57:20 434688 ----a-w- c:\windows\system32\scavengeui.dll
.
============= FINISH:  9:53:22.08 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,521 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:37 AM

Posted 13 November 2013 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 GOALentertainment

GOALentertainment
  • Topic Starter

  • Members
  • 120 posts
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  • Local time:02:37 AM

Posted 13 November 2013 - 10:25 PM

Rogue Killer:

RogueKiller V8.7.7 [Nov 11 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Rhonda [Admin rights]
Mode : Remove -- Date : 11/13/2013 20:58:51
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 5 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[APPINIT][SUSP PATH] HKLM\[...]\Windows : AppInit_DLLs (c:\progra~2\wincert\win32c~1.dll c:\progra~1\movies~1\datamngr\mgrldr.dll [-][7]) -> REPLACED ()
 
¤¤¤ Scheduled tasks : 2 ¤¤¤
[V1][SUSP PATH] Playtopus Updater.job : C:\Windows\System32\rundll32.exe - C:\Users\BRADMI~1\AppData\Local\PLAYTO~1\Updater.dll,ProcessRequest [7][-][x] -> DELETED
[V2][SUSP PATH] Playtopus Updater : C:\Windows\System32\rundll32.exe - C:\Users\BRADMI~1\AppData\Local\PLAYTO~1\Updater.dll,ProcessRequest [7][-][x] -> DELETED
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
[Inline] EAT @explorer.exe (?MILLIS_PER_SECOND@GCDate@@2JB) : GrooveUtil.DLL -> HOOKED (Unknown @ 0xC9C4333C)
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9320325AS ATA Device +++++
--- User ---
[MBR] 505f796e8efd4d8e08740ad169dfe58a
[BSP] 3773e5b3be93656c9ec7bc02c70af533 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 305143 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_11132013_205851.txt >>
RKreport[0]_S_11132013_205754.txt
 
 
Adware Cleaner:
# AdwCleaner v3.012 - Report created 13/11/2013 at 21:10:03
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : Rhonda - LAPTOP
# Running from : C:\Users\Rhonda\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : DatamngrCoordinator
Service Deleted : FastFreeConverterUpdt
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
[#] Folder Deleted : C:\ProgramData\Browser Manager
[x] Not Deleted : C:\ProgramData\PC Optimizer Pro
Folder Deleted : C:\ProgramData\torchcrashhandler
Folder Deleted : C:\ProgramData\wincert
Folder Deleted : C:\Program Files\Fast Free Converter
Folder Deleted : C:\Program Files\File Type Helper
Folder Deleted : C:\Program Files\FindLyrics
Folder Deleted : C:\Program Files\Movies Toolbar
[x] Not Deleted : C:\Program Files\MyPC Backup
Folder Deleted : C:\Users\Rhonda\AppData\Local\getsav-in
Folder Deleted : C:\Users\Rhonda\AppData\Local\Ilivid
Folder Deleted : C:\Users\Rhonda\AppData\LocalLow\Delta
Folder Deleted : C:\Users\Rhonda\AppData\LocalLow\ilividmoviestoolbardla
Folder Deleted : C:\Users\Rhonda\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Rhonda\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Rhonda\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Rhonda\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\brad miller\AppData\Local\Ilivid
Folder Deleted : C:\Users\brad miller\AppData\Local\iMesh
Folder Deleted : C:\Users\brad miller\AppData\Local\torch
Folder Deleted : C:\Users\brad miller\AppData\Local\Temp\TempDir
Folder Deleted : C:\Users\brad miller\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\brad miller\AppData\LocalLow\ilividmoviestoolbardla
Folder Deleted : C:\Users\brad miller\AppData\Roaming\Iminent
Folder Deleted : C:\Users\brad miller\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\torch
Folder Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\ilividmoviestoolbardla
Folder Deleted : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\ilividmoviestoolbardla
Folder Deleted : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmhhdaimhfblnamlcdijbaakkifakade
Folder Deleted : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmhhdaimhfblnamlcdijbaakkifakade
File Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\Extensions\addon@defaulttab.com.xpi
File Deleted : C:\END
File Deleted : C:\Users\brad miller\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iLivid.lnk
File Deleted : C:\Users\brad miller\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iMesh.lnk
File Deleted : C:\Users\brad miller\Desktop\iLivid.lnk
File Deleted : C:\Users\brad miller\Desktop\iMesh.lnk
File Deleted : C:\Users\brad miller\Desktop\Play Free Games.lnk
File Deleted : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\bprotector_extensions.sqlite
File Deleted : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\bprotector_prefs.js
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\Babylon.xml
File Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\searchplugins\bingp.xml
File Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\searchplugins\BrowserProtect.xml
File Deleted : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\searchplugins\Search_Results.xml
File Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\searchplugins\search-here.xml
File Deleted : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\searchplugins\WebSearch.xml
File Deleted : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\user.js
File Deleted : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\bProtector Web Data
File Deleted : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\bprotectorpreferences
File Deleted : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.iminent.com_0.localstorage
File Deleted : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.iminent.com_0.localstorage-journal
File Deleted : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage
File Deleted : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage-journal
File Deleted : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www1.delta-search.com_0.localstorage
File Deleted : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www1.delta-search.com_0.localstorage-journal
File Deleted : C:\Windows\Tasks\FindLyrics Update.job
File Deleted : C:\Windows\System32\Tasks\FindLyrics Update
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmhhdaimhfblnamlcdijbaakkifakade
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{5C6FEB27-2CC9-4869-B6FE-5E3685AD5BF8}
[#] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5C6FEB27-2CC9-4869-B6FE-5E3685AD5BF8}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard
Key Deleted : HKLM\SOFTWARE\Classes\SearchQUIEHelper.DNSGuard.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IminentSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Deleted : HKCU\Software\5e4d888b06abf12
Key Deleted : HKLM\SOFTWARE\5e4d888b06abf12
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_crysis-2_RASAPI32
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6A4BCABA-C437-4C76-A54E-AF31B8A76CB9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{44C9CC91-6A4A-4579-B4B5-899ECDC18DC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{44C9CC91-6A4A-4579-B4B5-899ECDC18DC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}]
Value Deleted : HKLM\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist [1]
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\DataMngr
[#] Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\delta LTD
Key Deleted : HKCU\Software\pc optimizer pro
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\AppDataLow\Software\DynConIE
Key Deleted : HKCU\Software\AppDataLow\Software\findlyrics
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\BabylonToolbar
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Fast Free Converter
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fast Free Converter
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\findlyrics@findlyrics.co
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C098337DB065A49B665D4EA7F16D1C
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A71991503412AEB42838B02C5ED9F9CD
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F2E0D3DD9E5E4B74CA43BCE77815E287
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F7652513C62FF63448CFF05163719DB7
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Mozilla Firefox v20.0.1 (en-US)
 
[ File : C:\Users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\prefs.js ]
 
Line Deleted : user_pref("avg.install.userHPSettings", "hxxp://www1.delta-search.com/?affID=119969&babsrc=HP_ss&mntrId=526A001A73B07653");
Line Deleted : user_pref("avg.install.userSPSettings", "Delta Search");
Line Deleted : user_pref("extensions.wajam.affiliate_id", "2941");
Line Deleted : user_pref("extensions.wajam.firstrun", "false");
Line Deleted : user_pref("extensions.wajam.log_send_info", "false");
Line Deleted : user_pref("extensions.wajam.mappingListJsonString", "{\"version\":\"0.21086\",\"supported_sites\":{\"google\":{\"patterns\":[\"^hxxp\\\\:\\/\\/www\\\\.google\\\\..{2,3}(|\\\\\\/ig|\\\\\\/firefox)\",\"[...]
Line Deleted : user_pref("extensions.wajam.no_trace", "false");
Line Deleted : user_pref("extensions.wajam.server_current_mapping_version", "0.21087");
Line Deleted : user_pref("extensions.wajam.trace_log", "1366162497403 - processInstallationUpgrade - version set to : 1.26\n1366162497405 - processBrowserLoad - Bad mappingListJsonString: null\n1366162498471 - onFla[...]
Line Deleted : user_pref("extensions.wajam.unique_id", "51DD03496A373E209E8B3BD7B08DBB88");
Line Deleted : user_pref("extensions.wajam.user_current_mapping_version", "0");
Line Deleted : user_pref("extensions.wajam.version", "1.26");
Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
 
[ File : C:\Users\brad miller\AppData\Roaming\Mozilla\Firefox\Profiles\3vqydsnm.default\prefs.js ]
 
Line Deleted : user_pref("browser.newtab.url", "hxxp://www1.delta-search.com/?affID=119969&babsrc=NT_ss&mntrId=526A001A73B07653");
Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.defaultenginename", "Web Search");
Line Deleted : user_pref("browser.search.order.1", "Web Search");
Line Deleted : user_pref("browser.search.selectedEngine", "Web Search");
Line Deleted : user_pref("browser.startup.homepage", "hxxp://isearch.fantastigames.com/465");
Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Line Deleted : user_pref("keyword.URL", "hxxp://isearch.fantastigames.com/web?src=ffb&gct=ds&appid=107&systemid=465&q=");
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\Rhonda\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : urls_to_restore_on_startup
 
[ File : C:\Users\brad miller\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : urls_to_restore_on_startup
Deleted : homepage
 
*************************
 
AdwCleaner[R0].txt - [20238 octets] - [13/11/2013 21:06:32]
AdwCleaner[S0].txt - [20519 octets] - [13/11/2013 21:10:03]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [20580 octets] ##########
 
JRT:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x86
Ran by Rhonda on Wed 11/13/2013 at 21:53:29.24
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{5C927B89-5D80-4017-889F-93294895BC5F}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-917412447-1539156582-2090275809-1001\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\backupstack_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\backupstack_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetup-r342-n-bc_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetup-r362-n-bc_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetup-r362-n-bc_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\SetupDataMngr_iLivid_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\FindLyrics_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\FindLyrics_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{944C1192-B8A4-42F0-9811-933E5C31780B}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E484EDE4-72B2-46BB-A3C6-6F1496EE841F}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Users\Public\Desktop\play more great games!.url"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\datamngr"
Successfully deleted: [Folder] "C:\ProgramData\pc optimizer pro"
Successfully deleted: [Folder] "C:\Users\Rhonda\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files\mypc backup"
Successfully deleted: [Folder] "C:\Program Files\searchdonkey"
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Rhonda\appdata\local\Google\Chrome\User Data\Default\Extensions\igjjkeeamkpihpncmmbgdkhdnjpcfmfb
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 11/13/2013 at 21:59:14.59
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Combofix:

ComboFix 13-11-12.01 - Rhonda 11/13/2013  22:08:38.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2038.1113 [GMT -5:00]
Running from: c:\users\Rhonda\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-14 to 2013-11-14  )))))))))))))))))))))))))))))))
.
.
2013-11-14 03:19 . 2013-11-14 03:19 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-14 02:53 . 2013-11-14 02:53 -------- d-----w- c:\windows\ERUNT
2013-11-14 02:07 . 2013-11-14 02:07 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-11-14 02:04 . 2013-11-14 02:13 -------- d-----w- C:\AdwCleaner
2013-10-16 10:15 . 2012-11-29 15:48 26248 ----a-w- c:\windows\system32\drivers\ElRawDsk.sys
2013-10-16 09:54 . 2013-09-15 19:59 2097984 ----a-w- c:\windows\system32\Incinerator32.dll
2013-10-15 23:00 . 2013-10-15 23:00 -------- d-----w- c:\users\Rhonda\AppData\Local\Apple Computer
2013-10-15 22:52 . 2013-07-04 11:50 530432 ----a-w- c:\windows\system32\comctl32.dll
2013-10-15 22:52 . 2013-07-03 04:02 36352 ----a-w- c:\windows\system32\drivers\usbscan.sys
2013-10-15 22:52 . 2013-07-03 03:36 55808 ----a-w- c:\windows\system32\drivers\hidclass.sys
2013-10-15 22:52 . 2013-07-03 03:36 25728 ----a-w- c:\windows\system32\drivers\hidparse.sys
2013-10-15 22:52 . 2013-09-08 02:07 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-10-15 22:52 . 2013-09-14 00:48 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-10-15 22:52 . 2013-09-08 02:03 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-10-15 22:52 . 2013-06-25 22:56 527064 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2013-10-15 22:50 . 2013-08-28 01:04 2348544 ----a-w- c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-10 01:50 . 2012-12-09 13:13 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-10 01:50 . 2011-12-03 00:41 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-09-15 20:18 . 2012-12-09 12:44 41616 ----a-w- c:\windows\system32\iolobtdfg.exe
2013-09-15 20:18 . 2012-12-09 12:44 23568 ----a-w- c:\windows\system32\smrgdf.exe
2013-04-10 06:58 . 2013-04-16 23:31 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-06-03 20684656]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 150552]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-04-13 1808784]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-03-13 1278064]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2010-11-04 1246544]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ioloSystemService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-05-14 3289208]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-06-03 162672]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2011-04-09 40448]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-04-20 146872]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-09-05 234776]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2013-02-19 92632]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl.sys [2012-09-10 18432]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-13 139776]
R3 taphss6;Anchorfree HSS VPN Adapter;c:\windows\system32\DRIVERS\taphss6.sys [2013-01-10 37064]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-02-26 1343400]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2013-02-19 210608]
S1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\ElRawDsk.sys [2012-11-29 26248]
S2 ioloSystemService;iolo System Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [2013-09-15 1164328]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2012-08-31 167784]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2012-08-31 167784]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2012-08-31 167784]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2013-02-19 169320]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-02-19 172416]
S2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2011-02-11 35088]
S2 PDFsFilter;PDFsFilter;c:\windows\system32\DRIVERS\PDFsFilter.sys [2012-11-29 68464]
S2 UMVPFSrv;UMVPFSrv;c:\program files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-01-18 450848]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-02-19 60920]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-02-19 363080]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPService REG_MULTI_SZ   HPSLPSVC
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-11 14:39 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-09 01:50]
.
2013-11-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-917412447-1539156582-2090275809-1003Core.job
- c:\users\brad miller\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-03-22 01:28]
.
2013-11-14 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-917412447-1539156582-2090275809-1003UA.job
- c:\users\brad miller\AppData\Local\Facebook\Update\FacebookUpdate.exe [2013-03-22 01:28]
.
2013-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-03-05 21:08]
.
2013-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-03-05 21:08]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Rhonda\AppData\Roaming\Mozilla\Firefox\Profiles\00z7spqc.default\
FF - prefs.js: browser.startup.homepage - 
FF - ExtSQL: !HIDDEN! 2011-02-26 17:43; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
.
------- File Associations -------
.
JSEFile=NOTEPAD.EXE "%1"
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
ShellIconOverlayIdentifiers-{F241C880-6982-4CE5-8CF7-7085BA96DA5A} - (no file)
ShellIconOverlayIdentifiers-{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} - (no file)
ShellIconOverlayIdentifiers-{BBACC218-34EA-4666-9D7A-C78F2274A524} - (no file)
AddRemove-SearchDonkey - c:\program files\SearchDonkey\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-13  22:22:21
ComboFix-quarantined-files.txt  2013-11-14 03:22
.
Pre-Run: 267,281,833,984 bytes free
Post-Run: 267,418,066,944 bytes free
.
- - End Of File - - 64922C58DD60E17A4676831CDDF2984C
A36C5E4F47E84449FF07ED3517B43A31


#4 nasdaq

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Posted 14 November 2013 - 09:29 AM

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

How is the computer performing?

#5 GOALentertainment

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Posted 14 November 2013 - 07:36 PM

 Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 10 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 17  
 Java version out of Date! 
 Adobe Flash Player 11.9.900.117  
 Mozilla Firefox 20.0.1 Firefox out of Date!  
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
 iolo Common Lib ioloServiceManager.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 


#6 nasdaq

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Posted 15 November 2013 - 08:28 AM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u45 was released on Oct. 15. 2013.

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.

Old versions....

Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
http://www.benedelman.org/images/iac-jan13/ask-iac-011613-small.png
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#7 GOALentertainment

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Posted 17 November 2013 - 10:51 AM

The problems with my computer are still persisting.



#8 nasdaq

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Posted 18 November 2013 - 08:22 AM

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#9 GOALentertainment

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Posted 19 November 2013 - 06:17 PM

Farbar Service Scanner Version: 10-11-2013
Ran by Rhonda (administrator) on 19-11-2013 at 18:15:50
Running from "C:\Users\Rhonda\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2013-10-15 17:52] - [2013-09-13 19:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913
 
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2013-10-15 17:52] - [2013-09-07 21:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3
 
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll
[2013-08-14 21:53] - [2013-07-08 23:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9
 
C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-11 20:35] - [2013-05-26 23:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47
 
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#10 nasdaq

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Posted 20 November 2013 - 09:21 AM

Remove McAfee using the uninstaller for you version of the program.
http://mcafee-removal-tool.com/

Restart the computer normally.

Re-install the application.

How is it now?

#11 GOALentertainment

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Posted 23 November 2013 - 07:41 PM

In attempting to reinstall mcafee, I got an error message saying that it was having trouble installing and that javascript was disabled.



#12 nasdaq

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Posted 24 November 2013 - 10:26 AM

You cannot stay with not protection.

Install Microsoft Security essentials.

http://windows.microsoft.com/en-ca/windows/security-essentials-download

Run the application. How is the computer performing now?




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