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Need Help with .pst file transfer to Microsoft Office Outlook


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#1 JazzMahn

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Posted 11 November 2013 - 08:12 AM

Before I upgraded to Windows 8.1 I made a backup of my Microsoft Office Outlook Mail folder which was saved as a .pst file.  I have tried over and over to import this file into Microsoft Outlook.  My email works fine but I can't import any of my contacts.  I am not sure how to get these files imported.  Any assistance would sure be appreciated.



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#2 Greg62702

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Posted 11 November 2013 - 05:49 PM

It helps to know what version of Outlook you are using.



#3 JazzMahn

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Posted 11 November 2013 - 09:41 PM

Sorry I didn't mention that I am using Microsoft Professional Office 2007.  I can see the backup on my external drive but I can't import these files.   The funny thing is that I have done so before when I had Windows 7.  I don't know what the problem is.

 

Thanks for taking the time to look at my problem.



#4 Greg62702

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Posted 11 November 2013 - 11:19 PM

In order to see the directory that the .pst goes into, you have to show hidden files or add the .pst through mail in Control panel (you have to have Outlook closed and stopped, in order for that to work, or import the .pst through Outlook).  See http://answers.microsoft.com/en-us/windows/forum/windows_7-files/where-is-location-of-outlookpst-file-in-windows-7/6ccb1e5e-d4b5-4822-907f-c5db275374c8






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