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computer randomly shuts off during gaming


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#1 connor777204

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Posted 10 November 2013 - 07:59 PM

i Built my own computer not too long ago for gaming and such but i seem to have 2 problems first when im playing games like cod, bioshock crysis, or any thing else that is graphically intense of some sort it just randomly reboots and starts back up fine. I have up dated my video card driver im pretty sure its not overheating i have got 5 case fans always running and im sure that my computer should be able to hand all of it

 

computer specs

amd FX 8 core cpu 4.00GHz

evga Nvida geforce gtx 660 graphics

G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3

i was thinking at first it was the power supply but im not sure 

this is the power supply http://www.newegg.com/Product/Product.aspx?Item=N82E16817148046

 

which leads me to my second problem witch i dont think is as big but my computer is telling me that only 7.98 gb of my ram is usable and i am using window 7 ultimate



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#2 jhayz

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Posted 10 November 2013 - 10:12 PM

:welcome: to Bleeping Computer connor :)

Taking away the possible heating problems, I would start using a different power supply as the posted PSU may not be good or reliable on higher end component build PC.

 

Regarding the RAM installed, try cpu-z and check your memory information.


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#3 connor777204

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Posted 11 November 2013 - 10:02 PM

It says i have 16 gb installed but im still only using 7.98



#4 jhayz

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Posted 11 November 2013 - 10:53 PM

Start task manager and look onto Performance tab - Physical Memory. What is the Total and other information reflecting?


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#5 connor777204

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Posted 11 November 2013 - 11:16 PM

i attached screen shot of it

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#6 connor777204

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Posted 11 November 2013 - 11:18 PM

this is what the system properties say

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#7 jhayz

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Posted 11 November 2013 - 11:38 PM

You were right. The 8Gb of RAM is only being used. We need to know what motherboard you have in order to know the maximum allowed.

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.


Edited by jhayz, 11 November 2013 - 11:51 PM.

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