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Cannot download file, as it is infected witha virus.


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5 replies to this topic

#1 andyweb

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Posted 10 November 2013 - 07:48 PM

HI there, I have been to many sites with many remedies - but none seem to work for me.I know its a virus because it isolated to just one of 4 computers in the house. Any suggestions appreciated


Edited by hamluis, 11 November 2013 - 11:29 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

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Posted 11 November 2013 - 08:03 AM

Why...would you want to download a file you suspect reflects malware?

 

What is the name of this file?  URL for the download?

 

Louis



#3 dc3

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Posted 11 November 2013 - 11:10 AM

Are you saying that you cannot make a download because a computer is infected?

 

If this is the case, this topic should be moved to the Am I Infected forum where there are members better suited for this type of repair.


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#4 xXToffeeXx

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Posted 11 November 2013 - 12:08 PM

Hi andyweb,
 

Why...would you want to download a file you suspect reflects malware?
 
What is the name of this file?  URL for the download?
 
Louis

I think you misunderstood the user, Louis, they are saying whenever they download a file their browser says it contains a virus and was deleted (or something along those lines).
 
I have my suspicions on what malware is causing this, but I'll see what Rkill reveals:
 
Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
 
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

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#5 andyweb

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Posted 11 November 2013 - 12:12 PM

After hours of looking for solutions, somebody suggested combo fix. I installed the program, it did a 10 min plus scan and the problem is now fixed



#6 xXToffeeXx

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Posted 11 November 2013 - 01:07 PM

Hi andyweb,

 

I'm glad combofix fixed the problem, but that sort of tool should not be run without the help of a trained helper. Just an fyi.

 

xXToffeeXx~


~If I am helping you and you have not had a reply from me in two days, please send me a PM~

 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here

 

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