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Codec-V on computer. No Idea how to remove it.


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5 replies to this topic

#1 diabean

diabean

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Posted 10 November 2013 - 07:11 PM

I have some type of virus on my computer that keeps highlighting different words on my pages and bringing up ads.  "Codec-v" keeps coming up on the bottom of some of the ads.  I also have some "browse to save" addon that I didn't install.

 

I tried to research how to remove these but am having no luck and don't want to ruin my computer.

 

I don't know much about computers so any help on this matter would be apreciated.


Edited by diabean, 10 November 2013 - 07:15 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:02:35 AM

Posted 11 November 2013 - 06:41 AM



Hello diabean

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 diabean

diabean
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Posted 12 November 2013 - 11:41 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.25.2
Run by Maria at 11:37:29 on 2013-11-12
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4094.2611 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\splwow64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_7551&r=27360810l516l0448z1l5t45j1o691
uURLSearchHooks: {0cc09160-108c-4759-bab1-5c12c216e005} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Google Update] "C:\Users\Maria\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Facebook Update] "C:\Users\Maria\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
uRun: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [SearchProtection] "C:\Users\Maria\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Maria\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
TCP: NameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{FE0F909A-188A-452C-885F-F9471BCD9CAA} : DHCPNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{FE0F909A-188A-452C-885F-F9471BCD9CAA}\24565684966756 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{FE0F909A-188A-452C-885F-F9471BCD9CAA}\451425449435 : DHCPNameServer = 65.32.5.111 65.32.5.112
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Maria\AppData\Roaming\Mozilla\Firefox\Profiles\ulhh1ihe.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?hl=en&q=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Maria\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Maria\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Users\Maria\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Users\Maria\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Maria\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Maria\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1202122.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2011-11-25 00:31; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2012-6-3 80000]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2012-6-3 40576]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-3-26 46368]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-3-28 241152]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2013-3-28 361984]
R2 AODDriver4.01;AODDriver4.01;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-4-9 57472]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-4-29 325200]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-4-28 865824]
R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2010-9-8 166400]
R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2010-9-8 128512]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 MotoConnect Service;MotoConnect Service;C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnectService.exe [2010-6-24 91456]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 139616]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-11-5 144640]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-4-13 243232]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-2-14 96768]
R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-9-24 283064]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-5-9 425000]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-4-28 44672]
S2 AODDriver4.2;AODDriver4.2;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-4-9 57472]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-6-3 46136]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\System32\drivers\motfilt.sys [2009-1-29 6144]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;C:\Windows\System32\drivers\hitmanpro36.sys [2012-5-30 30496]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\System32\drivers\motccgp.sys [2010-6-18 20992]
S3 motccgpfl;MotCcgpFlService;C:\Windows\System32\drivers\motccgpfl.sys [2009-1-29 9216]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\System32\drivers\Motousbnet.sys [2010-4-1 26624]
S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\System32\drivers\motusbdevice.sys [2010-1-25 10240]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-11-5 50432]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-5-14 19456]
S3 SWDUMon;SWDUMon;C:\Windows\System32\drivers\SWDUMon.sys [2012-6-3 16152]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-5-14 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-22 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
.
=============== Created Last 30 ================
.
2013-11-11 21:31:16    10280728    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{97F51A7A-0B68-4F34-AAB3-3E73036D701B}\mpengine.dll
2013-11-10 20:08:22    --------    d-----w-    C:\AdwCleaner
2013-11-10 16:46:30    --------    d-----w-    C:\Program Files\iPod
2013-11-10 16:46:29    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-11-10 16:46:29    --------    d-----w-    C:\Program Files\iTunes
2013-11-10 16:46:29    --------    d-----w-    C:\Program Files (x86)\iTunes
2013-11-10 07:23:53    10280728    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-06 15:06:33    965000    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D9CFCB6F-1E2D-421D-8E50-9C4BA72AA1B2}\gapaengine.dll
.
==================== Find3M  ====================
.
2013-10-08 18:12:00    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 18:12:00    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-03 15:00:46    46368    ----a-w-    C:\Windows\System32\drivers\avgtpx64.sys
2013-09-24 05:40:48    283064    ----a-w-    C:\Windows\System32\drivers\dtsoftbus01.sys
2013-09-22 23:28:06    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-09-22 22:54:51    3959296    ----a-w-    C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19    497152    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37    1903552    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14    327168    ----a-w-    C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58    231424    ----a-w-    C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-08-29 02:17:48    5549504    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35    1732032    ----a-w-    C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28    243712    ----a-w-    C:\Windows\System32\wow64.dll
2013-08-29 02:16:14    859648    ----a-w-    C:\Windows\System32\tdh.dll
2013-08-29 02:13:28    878080    ----a-w-    C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45    3969472    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31    5120    ----a-w-    C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30    1292192    ----a-w-    C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15    44032    ----a-w-    C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53    25600    ----a-w-    C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52    7680    ----a-w-    C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52    14336    ----a-w-    C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49    2048    ----a-w-    C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-08-28 01:12:33    461312    ----a-w-    C:\Windows\System32\scavengeui.dll
.
============= FINISH: 11:38:54.70 ===============
 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/19/2010 10:55:43 AM
System Uptime: 11/10/2013 4:18:47 PM (43 hours ago)
.
Motherboard: Acer            |  | Aspire 7551                    
Processor: AMD Phenom™ II N830 Triple-Core Processor | Socket S1G4 | 798/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 453 GiB total, 159.061 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Officejet 4500 G510n-z
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Officejet 4500 G510n-z
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Officejet 4500 G510n-z
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
==== System Restore Points ===================
.
RP451: 10/19/2013 12:42:43 PM - Windows Update
RP452: 10/20/2013 9:20:54 AM - Windows Update
RP453: 10/24/2013 12:47:46 AM - Windows Update
RP454: 10/28/2013 11:42:10 AM - Windows Update
RP455: 11/1/2013 2:41:19 AM - Windows Update
RP456: 11/4/2013 5:53:00 PM - Windows Update
RP457: 11/10/2013 12:11:30 AM - Windows Update
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
µTorrent
4500_G510nz_Help
4500G510nz
4500G510nz_Software_Min
64 Bit HP CIO Components Installer
AC3Filter 1.63b
Acer Backup Manager
Acer Crystal Eye Webcam
Acer ePower Management
Acer eRecovery Management
Acer Games
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.5 MUI
Adobe Shockwave Player 12.0
Alcor Micro USB Card Reader
ALPS Touch Pad Driver
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD VISION Engine Control Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Audacity 2.0.2
AVG SafeGuard toolbar
Backup Manager Basic
Bejeweled 2 Deluxe
Blackhawk Striker 2
Bob the Builder Can-Do-Zoo
Bonjour
Broadcom NetLink Controller
BufferChm
Build-a-lot 2
Canon Easy-PhotoPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 5.1
Canon MX430 series MP Drivers
Canon MX430 series On-screen Manual
Canon MX430 series User Registration
Canon My Printer
Canon Solution Menu EX
Canon Speed Dial Utility
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compatibility Pack for the 2007 Office system
Convert AVI to MP4
CyberLink PowerDVD 9
D3DX10
DAEMON Tools Lite
Destinations
DeviceDiscovery
Diablo III
DivX Setup
DocMgr
DocProc
Dota 2
EPSON Artisan 710 Series Printer Uninstall
Epson Event Manager
EPSON NX125 NX127 Series Printer Uninstall
Epson Print CD
EPSON Scan
EpsonNet Setup
Escape Rosecliff Island
ESET Online Scanner v3
Facebook Video Calling 1.2.0.287
Faerie Solitaire
FATE - The Traitor Soul
Fax
Google Chrome
Google Talk Plugin
GPBaseService2
HP Customer Participation Program 13.0
HP Document Manager 2.0
HP Imaging Device Functions 13.0
HP Officejet 4500 G510n-z
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
iCloud
Identity Card
iTunes
Java 7 Update 25
Java Auto Updater
Java™ 6 Update 37
Jewel Quest Solitaire 3
Junk Mail filter update
K-Lite Codec Pack 9.9.0 (Full)
Launch Manager
League of Legends
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft Works
Microsoft WSE 3.0 Runtime
MobileMe Control Panel
Monopoly
MotoConnect 1.1.31
Motorola Mobile Drivers Installation 4.7.1
Move Media Player
Mozilla Firefox 25.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - Lost in Los Angeles
Network64
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
OCR Software by I.R.I.S. 13.0
Origin
Pando Media Booster
Penguins!
Plants vs. Zombies
Polar Bowler
Polar Golfer
QuickTime
Realtek High Definition Audio Driver
rebox.NET 1.9.5.0
Scan
Scrabble Plus
Search Protection
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
Steam
swMSM
The Game of Life
The Price is Right
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Generations
The Sims™ 3 Late Night
The Sims™ 3 Pets
The Sims™ 3 Pets Create A Pet Demo
The Sims™ 3 Seasons
The Sims™ 3 World Adventures
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
VC80CRTRedist - 8.0.50727.6195
Virtual Families
Virtual Villagers - A New Home
VLC media player 2.0.3
WebReg
WildTangent Games App
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
World of Warcraft
Yahtzee
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
11/10/2013 3:12:55 PM, Error: Service Control Manager [7000]  - The AODDriver4.2 service failed to start due to the following error:  The system cannot find the file specified.
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:35 AM

Posted 12 November 2013 - 12:25 PM



Hello diabean

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:35 AM

Posted 15 November 2013 - 01:15 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 November 2013 - 01:07 AM

Due to the lack of feedback, this topic is now closed.

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