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Win 7 boot goes to black screen with mouse pointer

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#1 dooglR


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Posted 10 November 2013 - 05:03 PM

I am posting to this forum because I saw some other posts of the same problem. I am not sure what the cause is, but I am hoping someone can help me.


The problem is when I try to boot up my computer, it enters the Win 7 start up screen, shows the Win 7 logo and then goes to a black screen with an over-sized mouse arrow. I can move the arrow around on the screen (low res) but that is all I can do. There is disk activity for a while, then that stops and I need to power off the machine.


From the Windows boot menu I can go to F8 and run any of the options. However, all Safe modes and Normal boot mode go to the same black screen with mouse pointer. I cannot go to a restore point (says it cannot find any). Repair computer will bring up the Win 7 repair options menu, but none of the options fixes the issue. All my hard drives seem to be fine. I ran chkdsk on all of them.


I have a triple boot system:

  1) After Bios, Grub loader starts to choose Windows or Linux. If no choice made, auto-chooses Windows.

  2) In Windows boot, choice is between Win 7 or WinXP. If no choice is made, auto-chooses Win 7.


My problems started when my video card (NVidia GTX570) apparently failed while I was loading some updates to a few programs. I started getting BSOD with error code 0x490 (unspecified changes to system configuration) and a crash in nvlddmkm.sys (stop code:0x116). I replaced the video board with an older video board (NVidia 8800 GTS) and am now able to:

  1) Get into Linux

  2) Start Win XP (where I am now).


I read a forum post on a similar problem and downloaded FRST.exe. I have the log file from running this program from the command prompt in Win 7.


I am hoping someone can help.

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Posted 15 November 2013 - 05:05 PM

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Posted 16 November 2013 - 04:12 AM

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