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Windows Update won't start


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2 replies to this topic

#1 ColdDeadHand

ColdDeadHand

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  • Local time:03:35 AM

Posted 10 November 2013 - 04:24 PM

I get the following error when I try to start Windows update: 0x80073b01

 

Windows Defender also won't start.

 

I bought the 1 year license for Hitman Pro with Kickstart.  Can't activate.  Keeps telling me to turn off firewalls, which I've done.  Can't create a kickstart USB either.  Keeps failing.

 

Something screwy is going on and I'm lost.

I've scanned with AVG, MalwareBytes and SuperAntiSpyware and removed a lot of threats.

 

Here are logs:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16450  BrowserJavaVersion: 10.45.2
Run by Mee at 14:20:59 on 2013-11-10
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3835.1762 [GMT -6:00]
.
AV: AVG AntiVirus 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\locator.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\ICA Client\redirector.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Philips\Philips Songbird Resources\Autolauncher\PhilipsDeviceListener.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Common Files\Steam\SteamService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Citrix\AuthManager\AuthManSvr.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Mee\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\AVG\AVG2013\avgcfgex.exe
C:\Program Files\HitmanPro\HitmanPro.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://mydesktop.ehi.com/
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - 
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [Google Update] "C:\Users\Mee\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [CitrixReceiver] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Citrix\Receiver Updater.lnk"
mRun: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [InstaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [Redirector] "C:\Program Files (x86)\Citrix\ICA Client\redirector.exe" /startup
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Philips Device Listener] "C:\Program Files (x86)\Philips\Philips Songbird Resources\Autolauncher\PhilipsDeviceListener.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\AMAZON~1.LNK - C:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PHILIP~1.LNK - C:\Program Files (x86)\Philips\GoGear FitDot Device Manager\main.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://secure.ehi.com/InternalSite/WhlCompMgr.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE}\2656C6B696E6534376 : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE}\34C6572686F6573756 : DHCPNameServer = 10.128.128.128
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE}\96074796D656 : DHCPNameServer = 209.244.0.3 209.244.0.4
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE}\E496B6F6E614751313033333138303933343 : DHCPNameServer = 192.168.0.10
TCP: Interfaces\{35146832-D0E6-4B86-987D-5A34F21732EE}\F42716E6765644F676D27657563747 : DHCPNameServer = 209.244.0.3 209.244.0.4
TCP: Interfaces\{4174BE0A-A7D0-4062-8AD1-A29666782BAF} : DHCPNameServer = 192.168.2.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - 
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - <orphaned>
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - 
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Mee\AppData\Roaming\Mozilla\Firefox\Profiles\p3exb01x.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WLETDF&PC=WLEM&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://watchseries.eu/serie/big_bang_theory
FF - prefs.js: keyword.URL - hxxp://mystart.incredibar.com/mb119/?loc=IB_DS&a=6R8jFR1C0s&&i=26&search=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll
FF - plugin: C:\Program Files (x86)\Citrix\ICA Client\npURLInterceptorPlugin.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Users\Mee\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.incredibar_i.newTab - false
FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6R8jFR1C0s&loc=IB_TB&i=26&search=
FF - user.js: extensions.incredibar_i.id - 282542e3000000000000e02a82426b00
FF - user.js: extensions.incredibar_i.hardId - 282542e3000000000000e02a82426b00
FF - user.js: extensions.incredibar_i.instlDay - 15382
FF - user.js: extensions.incredibar_i.vrsn - 1.5.3.27
FF - user.js: extensions.incredibar_i.vrsni - 1.5.3.27
FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.3.2722:33:42
FF - user.js: extensions.incredibar_i.prtnrId - Incredibar
FF - user.js: extensions.incredibar_i.prdct - incredibar
FF - user.js: extensions.incredibar_i.aflt - orgnl
FF - user.js: extensions.incredibar_i.smplGrp - none
FF - user.js: extensions.incredibar_i.tlbrId - base
FF - user.js: extensions.incredibar_i.instlRef - 
FF - user.js: extensions.incredibar_i.dfltLng - 
FF - user.js: extensions.incredibar_i.excTlbr - false
FF - user.js: extensions.incredibar_i.ms_url_id - 
FF - user.js: extensions.incredibar_i.upn2 - 6R8jFR1C0s
FF - user.js: extensions.incredibar_i.upn2n - 92823835339882908
FF - user.js: extensions.incredibar_i.productid - 26
FF - user.js: extensions.incredibar_i.installerproductid - 26
FF - user.js: extensions.incredibar_i.did - 10606
FF - user.js: extensions.incredibar_i.ppd - 48
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-5 45880]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-7-20 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R1 ctxusbm;Citrix USB Monitor Driver;C:\Windows\System32\drivers\ctxusbm.sys [2013-6-4 95152]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-7-18 140672]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-2-25 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-2-25 203264]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-7-23 283136]
R2 Belkin Network USB Helper;Belkin Network USB Helper;C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe [2013-7-6 55296]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
R2 HitmanProScheduler;HitmanPro Scheduler;C:\Program Files\HitmanPro\hmpsched.exe [2013-11-9 109352]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-18 103992]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 sxuptp;SXUPTP Driver;C:\Windows\System32\drivers\sxuptp.sys [2013-7-6 291352]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe [2013-2-14 151320]
R3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-12-7 342056]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-12-7 39464]
R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-6-25 32880]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\System32\drivers\LVPr2M64.sys [2009-10-7 30232]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-12-7 38528]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
S2 Belkin Local Backup Service;Belkin Local Backup Service;C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe [2013-7-6 181760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-11-9 418376]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-11-9 701512]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;C:\Windows\DOWNLO~1\DMService.exe [2013-2-14 487704]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2009-10-7 327704]
S3 LVUVC64;Logitech QuickCam S5500(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2009-10-7 6379288]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-11-9 25928]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-7 239136]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-2-25 344680]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-8 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-27 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2013-11-10 19:08:50 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{219C0FB4-57C6-44CB-BA91-6ADC4FC73142}\offreg.dll
2013-11-10 18:10:43 -------- d-----w- C:\Windows\Migration
2013-11-10 00:13:29 -------- d-----w- C:\Users\Mee\AppData\Roaming\Malwarebytes
2013-11-10 00:13:12 -------- d-----w- C:\ProgramData\Malwarebytes
2013-11-10 00:13:09 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-11-10 00:13:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-11-10 00:12:53 -------- d-----w- C:\Users\Mee\AppData\Local\Programs
2013-11-09 23:41:24 -------- d-----w- C:\Users\Mee\temp
2013-11-09 23:41:23 -------- d-----w- C:\Users\Mee\AppData\Roaming\TeamViewer
2013-11-09 23:19:08 -------- d-----w- C:\ProgramData\Uniblue
2013-11-09 20:07:30 -------- d-----w- C:\Program Files\HitmanPro
2013-11-09 20:06:42 -------- d-----w- C:\ProgramData\HitmanPro
2013-11-08 22:33:19 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{219C0FB4-57C6-44CB-BA91-6ADC4FC73142}\mpengine.dll
2013-11-08 22:20:09 238872 ------w- C:\Windows\SysWow64\MpSigStub.exe
2013-11-08 20:24:32 -------- d-----w- C:\Users\Mee\AppData\Local\PunkBuster
2013-11-08 18:06:13 -------- d-----w- C:\Program Files (x86)\NVIDIA Corporation
2013-11-08 18:06:03 466456 ----a-w- C:\Windows\System32\wrap_oal.dll
2013-11-08 18:06:03 444952 ----a-w- C:\Windows\SysWow64\wrap_oal.dll
2013-11-08 18:06:03 122904 ----a-w- C:\Windows\System32\OpenAL32.dll
2013-11-08 18:06:03 109080 ----a-w- C:\Windows\SysWow64\OpenAL32.dll
2013-11-08 18:06:03 -------- d-----w- C:\Program Files (x86)\OpenAL
2013-11-08 17:54:59 506728 ----a-w- C:\Windows\System32\d3dx10_33.dll
2013-11-08 13:09:48 -------- d-----w- C:\ProgramData\Oracle
2013-11-08 13:09:04 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-08 03:28:50 -------- d-----w- C:\ProgramData\NexonUS
2013-11-08 03:26:13 -------- d-----w- C:\ProgramData\Nexon
2013-10-24 18:41:44 -------- d-----w- C:\Program Files (x86)\Steam
2013-10-20 17:37:26 -------- d-----w- C:\Program Files\iPod
2013-10-20 17:37:25 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-20 17:37:25 -------- d-----w- C:\Program Files\iTunes
2013-10-20 17:37:25 -------- d-----w- C:\Program Files (x86)\iTunes
.
==================== Find3M  ====================
.
2013-10-08 18:33:44 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-08 18:33:43 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-12 03:21:54 863344 ----a-w- C:\Windows\SysWow64\msvcr110_clr0400.dll
2013-09-12 03:21:54 501872 ----a-w- C:\Windows\SysWow64\msvcp110_clr0400.dll
2013-09-12 03:21:54 28776 ----a-w- C:\Windows\SysWow64\aspnet_counters.dll
2013-09-12 03:21:54 18000 ----a-w- C:\Windows\SysWow64\msvcr100_clr0400.dll
2013-09-12 01:39:06 855664 ----a-w- C:\Windows\System32\msvcr110_clr0400.dll
2013-09-12 01:39:06 614000 ----a-w- C:\Windows\System32\msvcp110_clr0400.dll
2013-09-12 01:39:06 30312 ----a-w- C:\Windows\System32\aspnet_counters.dll
2013-09-12 01:39:06 18000 ----a-w- C:\Windows\System32\msvcr100_clr0400.dll
2013-09-05 06:43:42 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
.
============= FINISH: 14:22:05.59 ===============


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:35 AM

Posted 12 November 2013 - 10:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:35 AM

Posted 18 November 2013 - 09:35 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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