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Trojan.Sirefef.YS and Rootkit 0access

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3 replies to this topic

#1 kameleon


  • Members
  • 3 posts
  • Gender:Female
  • Local time:11:23 AM

Posted 10 November 2013 - 03:24 PM


Just yesterday, my antivirus Bitdefender total security 2013 started identifying Trojans on my computer several at a time in bursts. These viruses are not letting me connect to the internet, causing the antivirus to be unable to perform updates and are generally slowing my computer down.

1) according to bitdefender, the infected files are found in the following locations:
1st= C:\Windows\assembly\GAC_64\Desktop.ini (threat name:Trojan.Sirefef.YS)(antivirus is never able to delete this one...only quarantined)
2nd= C:\Windows\assembly\GAC_32\Desktop.ini (antivirus delete this one, but it always comes back)(same threat name as first one)

When I go to search the above files, they are invisible to me, so I don't know how to delete them manually.

3rd= C:\Program Files(x86)\Google\Desktop\
(I tried deleting this folder, but it reboots the whole computer every time I try, and when I try to get into the folder, it says that it refers to a location that is unavailable.... Folder has 0 bytes)(Gen:Trojan.Heur.Sirefef.1. And Trojan.Generic.9654265 are examples of names that set off the antivirus from this folder)

2) I should also mention that I installed emisoft anti-malware (but didnt use it), adware cleaner ( which didnt find any threats) tdsskiller (which was unsuccessful at identifying these Trojans), and malwarebytes anti-malware (which identified the 3rd Trojan as a rootkit zeroaccess).

Plus, every time I turn I boot up my computer, a notepad file opens with " [.shellclassInfo] localized resource name=@%\systemroot%\system32\shell1132.dll,-21787.

3) here is the DDS log (I had trouble uploading the attach. Text as I am reduced to using a tablet for my internet :/). :

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720 BrowserJavaVersion: 10.45.2
Run by Karo at 13:52:30 on 2013-11-10
============== Running Processes ================
C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
============== Pseudo HJT Report ===============
uStart Page = about:blank
uSearch Bar = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=CA&userid=eed07cbc-6c15-46d1-8e30-ac6d56a45c95&searchtype=ds&q={searchTerms}
mStart Page = about:blank
uSearchAssistant = hxxp://feed.snap.do/?publisher=SnapdoOpenCandy&dpid=SnapdoOpenCandy&co=CA&userid=eed07cbc-6c15-46d1-8e30-ac6d56a45c95&searchtype=ds&q={searchTerms}
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: : {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 -
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Google Quick Search Box] "C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [emsisoft anti-malware] "C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe" /d=60
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~3\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: C:\Program Files\Bitdefender\Bitdefender 2013\BdProvider32\BdProvider.dll
LSP: mswsock.dll
TCP: NameServer =
TCP: Interfaces\{120643C6-3900-48AE-989B-AE58004C78D6} : DHCPNameServer =
TCP: Interfaces\{77CE000E-C226-4A36-BA94-18FC865E7234} : DHCPNameServer =
TCP: Interfaces\{77CE000E-C226-4A36-BA94-18FC865E7234}\2456C6C616 : DHCPNameServer =
TCP: Interfaces\{77CE000E-C226-4A36-BA94-18FC865E7234}\64C616E6167616E6 : DHCPNameServer =
TCP: Interfaces\{77CE000E-C226-4A36-BA94-18FC865E7234}\77962756C6563737 : DHCPNameServer =
TCP: Interfaces\{77CE000E-C226-4A36-BA94-18FC865E7234}\84F6D656E4564777F627B613230393 : DHCPNameServer =
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} - C:\Program Files (x86)\TurboTax 2012\ic2012pp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck -
x64-mStart Page = about:blank
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: : {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Device Center\itype.exe"
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Device Center\ipoint.exe"
x64-Run: [Bdagent] C:\Program Files\Bitdefender\Bitdefender 2013\bdagent.exe
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: intu-tt2012 - {02F985EF-502B-4597-993F-6BF9E004C138} -
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} -
x64-SSODL: WebCheck -
============= SERVICES / DRIVERS ===============
R? ?etadpug;Google Update Service (gupdate)
R? a2acc;a2acc
R? BDSandBox;BDSandBox
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64
R? Disc Soft Bus Service;Disc Soft Bus Service
R? EgisTec Ticket Service;EgisTec Ticket Service
R? GamesAppService;GamesAppService
R? SkypeUpdate;Skype Updater
R? SynasUSB;SynasUSB
R? TASCAM_US122144;TASCAM USB 2.0 Audio Device driver
R? TsUsbFlt;TsUsbFlt
R? TsUsbGD;Remote Desktop Generic USB Device
R? USBAAPL64;Apple Mobile USB Driver
R? WatAdminSvc;Windows Activation Technologies Service
R? wlcrasvc;Windows Live Mesh remote connections service
S? a2AntiMalware;Emsisoft Anti-Malware 8.0 - Service
S? A2DDA;A2 Direct Disk Access Support Driver
S? AMD External Events Utility;AMD External Events Utility
S? amdhub30;AMD USB 3.0 Hub Driver
S? amdkmpfd;AMD PCI Root Bus Lower Filter
S? amdxhc;AMD USB 3.0 Host Controller Driver
S? AthBTPort;Atheros Virtual Bluetooth Class
S? AtherosSvc;AtherosSvc
S? AtiHDAudioService;AMD Function Driver for HD Audio Service
S? avc3;avc3
S? avchv;avchv Function Driver
S? avckf;avckf
S? BdDesktopParental;Bitdefender Desktop Parental Control
S? BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver
S? bdfwfpf;bdfwfpf
S? BTATH_A2DP;Bluetooth A2DP Audio Driver
S? btath_avdt;Atheros Bluetooth AVDT Service
S? BTATH_BUS;Atheros Bluetooth Bus
S? BTATH_HCRP;Bluetooth HCRP Server driver
S? BTATH_LWFLT;Bluetooth LWFLT Device
S? BTATH_RCP;Bluetooth AVRCP Device
S? BtFilter;BtFilter
S? DsiWMIService;Dritek WMI Service
S? dtscsibus;DAEMON Tools Virtual SCSI Bus
S? ePowerSvc;ePower Service
S? ETD;ELAN PS/2 Port Input Device
S? GREGService;GREGService
S? gzflt;gzflt
S? L1C;NDIS Miniport Driver for Atheros AR81xx PCI-E Ethernet Controller
S? Live Updater Service;Live Updater Service
S? MBAMProtector;MBAMProtector
S? MBAMScheduler;MBAMScheduler
S? MBAMService;MBAMService
S? mwlPSDFilter;mwlPSDFilter
S? mwlPSDNServ;mwlPSDNServ
S? mwlPSDVDisk;mwlPSDVDisk
S? NOBU;Norton Online Backup
S? NTI IScheduleSvc;NTI IScheduleSvc
S? PMBDeviceInfoProvider;PMBDeviceInfoProvider
S? RSPCIESTOR;Realtek PCIE CardReader Driver
S? SafeBox;SafeBox
S? UPDATESRV;Bitdefender Desktop Update Service
S? usbfilter;AMD USB Filter Driver
=============== File Associations ===============
FileExt: .txt: soffice.StarWriterDocument.6="C:\Program Files (x86)\OpenOffice 4\program\swriter.exe" -o "%1" [UserChoice]
=============== Created Last 30 ================
2013-11-10 18:08:40 27136 ----a-w- C:\Windows\System32\bddel.exe
2013-11-10 18:07:12 -------- d-----w- C:\AdwCleaner
2013-11-10 16:32:59 -------- d-----w- C:\Users\Karo\AppData\Roaming\Malwarebytes
2013-11-10 16:32:55 -------- d-----w- C:\ProgramData\Malwarebytes
2013-11-10 16:32:54 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-11-10 16:32:54 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-11-10 16:25:18 -------- d-----w- C:\TDSSKiller_Quarantine
2013-11-10 04:01:00 -------- d-----w- C:\Program Files (x86)\Emsisoft Anti-Malware
2013-11-09 17:26:15 300544 ----a-w- C:\Users\Karo\AppData\Local\eonklcco.exe
2013-11-09 17:22:51 74752 ----a-w- C:\Users\Karo\AppData\Local\eufrlvnj.exe
2013-11-03 15:24:41 -------- d-----w- C:\Program Files\iPod
2013-11-03 15:24:40 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-11-03 15:24:40 -------- d-----w- C:\Program Files\iTunes
2013-11-03 15:24:40 -------- d-----w- C:\Program Files (x86)\iTunes
2013-11-01 04:28:12 -------- d-----w- C:\ProgramData\Oracle
2013-11-01 03:59:52 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-30 18:17:06 -------- d-----w- C:\Fruity loops retail soundpacks III
2013-10-25 19:22:19 -------- d-----w- C:\Users\Karo\AppData\Roaming\Paltalk
2013-10-19 12:57:01 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-10-19 12:57:01 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-19 12:57:01 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-19 12:57:01 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-19 12:57:01 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-19 12:57:01 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-19 12:57:01 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-10-16 21:16:06 -------- d-----w- C:\Users\Karo\AppData\Local\{47BABE9B-2639-4F67-8A7B-A37831F71E00}
2013-10-12 02:59:21 -------- d-----w- C:\Users\Karo\AppData\Local\{F3394131-AE86-408C-81A2-A1D6317530C8}
2013-10-12 02:01:57 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
==================== Find3M ====================
2013-11-03 03:03:58 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-11-03 03:03:58 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-12 02:28:13 17226632 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-10-02 17:41:52 150256 ----a-w- C:\Windows\System32\drivers\gzflt.sys
2013-10-02 17:41:35 389240 ----a-w- C:\Windows\System32\drivers\trufos.sys
2013-10-02 17:41:29 3271472 ---ha-w- C:\bdr-bz01
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-11 19:35:09 29696 ----a-w- C:\Windows\System32\drivers\dtscsibus.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ------w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
============= FINISH: 13:53:26.04 ===============

Any help would be largely appreciated. Please let me know I'd you need any other information. I look forward to hearing from you.

Thank you so much.

BC AdBot (Login to Remove)


#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:23 PM

Posted 11 November 2013 - 06:40 AM

Hello kameleon

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:23 PM

Posted 15 November 2013 - 01:14 AM


48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:23 PM

Posted 19 November 2013 - 01:06 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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