Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

driver_irql_not_less_or_equal (netio.sys)


  • Please log in to reply
4 replies to this topic

#1 beingharshit

beingharshit

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:40 PM

Posted 10 November 2013 - 02:01 PM

I got driver_irql_not_less_or_equal (netio.sys) Error in my windows 8 (64 bit)

after getting that error my pc restart automatically.
Please help me 
 
 
my bsod.txt file is
 
==================================================
Dump File         : 111113-30093-01.dmp
Crash Time        : 11/11/2013 12:03:47 AM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`01b84fd2
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+1cfd2
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.2.9200.16433 (win8_gdr.121010-1704)
Processor         : x64
Crash Address     : ntoskrnl.exe+5a440
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111113-30093-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 285,032
Dump File Time    : 11/11/2013 12:04:51 AM
==================================================
 
==================================================
Dump File         : 111013-32906-01.dmp
Crash Time        : 11/10/2013 11:56:49 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`0181cfd2
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+1cfd2
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.2.9200.16433 (win8_gdr.121010-1704)
Processor         : x64
Crash Address     : ntoskrnl.exe+5a440
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111013-32906-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 285,032
Dump File Time    : 11/10/2013 11:57:50 PM
==================================================
==================================================
Dump File         : 111013-35125-01.dmp
Crash Time        : 11/10/2013 11:37:34 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`01b9bfd2
Caused By Driver  : mountmgr.sys
Caused By Address : mountmgr.sys+18fa6798
File Description  : Mount Point Manager
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.2.9200.16384 (win8_rtm.120725-1247)
Processor         : x64
Crash Address     : ntoskrnl.exe+5a440
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111013-35125-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 284,976
Dump File Time    : 11/10/2013 11:38:49 PM
==================================================
 
==================================================
Dump File         : 111013-46125-01.dmp
Crash Time        : 11/10/2013 11:08:39 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`01c1d532
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+1d532
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.2.9200.16433 (win8_gdr.121010-1704)
Processor         : x64
Crash Address     : ntoskrnl.exe+5a440
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111013-46125-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 9200
Dump File Size    : 285,032
Dump File Time    : 11/10/2013 11:10:19 PM
==================================================
 

 

Attached Files



BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • BC Advisor
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:09:40 PM

Posted 10 November 2013 - 02:13 PM

:welcome: to the forum mate.
 
Please follow the below steps.
 
:step1: Upload the actual crash dump files.
 
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip most recent three or more dumps to a single file. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
 
 
:step2: Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 
:step3: Minitoolbox log.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size
List Minidumps
 
Now click "Go" and post the output displayed in next reply.


#3 beingharshit

beingharshit
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:40 PM

Posted 10 November 2013 - 02:18 PM

Ok thank you..

i will give you all details in few mins.. :)



#4 beingharshit

beingharshit
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:40 PM

Posted 10 November 2013 - 02:24 PM

Speccy Snapshot link: 

 

http://speccy.piriform.com/results/YI670CsoTq0CjTyZ8erW0cv

 

Minidump and minitoolbox result is attached.. Please check

 

Thank you

 

Attached Files



#5 Anshad Edavana

Anshad Edavana

  • BC Advisor
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:09:40 PM

Posted 11 November 2013 - 12:08 AM

Hi

 

As the first step, let us update the wireless driver to the latest version. Current version seems to be a bit old.

athw8x.sys                   Sat Sep 29 09:29:29 2012 (50667221)
Atheros Wireless LAN Driver 

1. Uninstall Qualcomm Atheros Driver Installation Program (Version: 10.0) from "Control Panel --> Programs".

 

2. Now install the bellow version.

 

    http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63733.exe

 

If the BSOD continues even after updating the driver, please upload the latest crash dump which reflects the changes.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users