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#1 crdeftones


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Posted 10 November 2013 - 09:50 AM

I have gotten an error on all my user account saying ''the group policy client service failed the login. access is denied.'' I can only log in as the administrator.

Edited by crdeftones, 10 November 2013 - 11:35 AM.

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#2 crdeftones

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Posted 10 November 2013 - 10:59 AM

also it some times gives me an error for c:\Windows\System32\config\systemprofile\Desktop.


It will some times let me logon as the other users after multiple restarts and trys, but then I notice wierd default appearances on my menues, missing desktop background, and can not use chrome. when I try to open chrome it says ''Failed to create data directory"

Edited by crdeftones, 10 November 2013 - 11:36 AM.

#3 crdeftones

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Posted 10 November 2013 - 11:05 AM

Had this random error popup.


Problem Event Name: APPCRASH
  Application Name: svchost.exe_ShellHWDetection
  Application Version: 6.0.6001.18000
  Application Timestamp: 47918b89
  Fault Module Name: ntdll.dll
  Fault Module Version: 6.0.6002.18881
  Fault Module Timestamp: 51da3e27
  Exception Code: 80000003
  Exception Offset: 0004878e
  OS Version: 6.0.6002.
  Locale ID: 1033
  Additional Information 1: e57e
  Additional Information 2: 2287779bc36af8bebb3d3a9c55355f22
  Additional Information 3: 9ba0
  Additional Information 4: 1232bb6fe3813cc9b40a476b3f4c2198

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Also just had a window pop up and ask me to select a BBclient?

#4 dc3


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Posted 11 November 2013 - 10:34 AM

Open the Elevated Command Prompt (to access the Elevated Command Prompt click on Start, click on Run and type in cmd.  Then type in services.msc then press Enter.


When Services opens scroll down to Shell Hardware Detection.  What is the Status shown?


Edited to add instructions to access the Elevated Command Prompt.

Edited by dc3, 11 November 2013 - 10:42 AM.

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