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Cannot install install chrome extensions or download any files in Chrome


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12 replies to this topic

#1 funkyali

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Posted 10 November 2013 - 07:27 AM

Hi
 
I have Win 7 Home Prem Edition with latest version of Chrome (Version 30.0.1599.101 m) . I'm been trying to install "Prepros" extension with "Prepros" for Windows. However everytime I try and download any file or install that extension it fails. it says "Failed - Virus scan failed".
 
I used to have AVG and have now uninstalled it to see if it was that and the error still occured. I followed this post http://www.bleepingcomputer.com/forums/t/507400/malware-i-think-stopping-me-from-downloading-any-av-software/ and still getting it.
 
I used to have this problem of downloading in IE9 until I upgraded to IE10. I also had this download problem in FF until I turned of the "Scan downloads for virus"  option.
 
Any ideas?

Edit: Moved topic from Windows 7 to the more appropriate forum at the suggestion of staff. ~ Animal

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#2 noknojon

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Posted 10 November 2013 - 06:13 PM

I have Win 7 Home Prem Edition with latest version of Chrome (Version 30.0.1599.101 m)

Hello funkyali -

Can I please ask why you are using Chrome and not Internet Explorer as your browser ?

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here

 

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Thank You -



#3 funkyali

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Posted 11 November 2013 - 02:37 AM

 

 

Can I please ask why you are using Chrome and not Internet Explorer as your browser ?

 

Well I'm a web developer and using an application called "Prepros". This application generates CSS, Javascript etc using CSS preprocessor languages such as SASS( with Compass). A similar product for MAC is CodeKit. They have a Chrome extension which reloads itself everytime I make a change to the source files so I dont need to open the browser and press F5 or Ctrl+F5 to avoid using a cached version. Although IE has Web Developer toolbar it is not as good/useful as Chromes developer tools or another tools like Firefox's Firebug.

 

 

 

Please post a snapshot with Speccy for more system details 

 

http://speccy.piriform.com/results/6GVOwd2MlygrBNdA2XX5ZSC

 

And Security Checks Results:
 

 Results of screen317's Security Check version 0.99.76  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Spybot - Search & Destroy 
 Java™ 6 Update 39  
 Java version out of Date! 
 Adobe Flash Player 11.9.900.117  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (25.0) 
 Google Chrome 30.0.1599.101  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#4 noknojon

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Posted 11 November 2013 - 04:27 AM

Nice to know that Chrome works for something ....... :rolleyes:

 

Spybot - Search & Destroy  <= This is not as suited to modern Apps
You would be better with Malwarebytes' Anti-Malware Free (aka MBAM)

 

Java™ 6 Update 39  Java version out of Date! Uninstall all old versions -

Version7 Update45 <= is the only current version -
 

We do need a bit more information --

 

Download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List last 10 Event Viewer log
• List Installed Programs
Click Go and copy / paste the result (Result.txt).

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here

 

Thanks -



#5 funkyali

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Posted 11 November 2013 - 05:38 AM

I uninstalled Spybot and updated my version of MBAM

 

I uninstalled the out dated version of JAVA installed the latest version.

 

Minitoolbox output:

MiniToolBox by Farbar  Version: 13-07-2013
Ran by thelaings (administrator) on 11-11-2013 at 10:31:12
Running from "C:\Users\thelaings\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\94ZBO31Z"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
127.0.0.1                               hl2rcv.adobe.com
127.0.0.1 localhost
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com
127.0.0.1 adobeereg.com practivate.adobe practivate.adobe.com practivate.adobe.newoa practivate.adobe.ntp practivate.adobe.ipp ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com
127.0.0.1 ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com
127.0.0.1 www.adobeereg.com wwis-dubc1-vip60.adobe.com www.wip.adobe.com www.wip1.adobe.com
127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com wwis-dubc1-vip60.adobe.com crl.verisign.net CRL.VERISIGN.NET ood.opsource.net
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
 
There are 8 more lines starting with "127.0.0.1"
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/11/2013 10:20:04 AM) (Source: MsDepSvc) (User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/11/2013 09:49:51 AM) (Source: MsiInstaller) (User: mainPC)
Description: Product: Java 7 Update 45 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.
 
Error: (11/11/2013 06:42:12 AM) (Source: MsDepSvc) (User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/10/2013 00:05:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: ApplePhotoStreams.exe, version: 7.12.44.1, time stamp: 0x516e136b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x13d0
Faulting application start time: 0xApplePhotoStreams.exe0
Faulting application path: ApplePhotoStreams.exe1
Faulting module path: ApplePhotoStreams.exe2
Report Id: ApplePhotoStreams.exe3
 
Error: (11/10/2013 11:38:50 AM) (Source: MsDepSvc) (User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/10/2013 11:23:54 AM) (Source: WinMgmt) (User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\100\SHARED\SQLMGMPROVIDERXPSP2UP.MOF
 
Error: (11/09/2013 07:58:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: ApplePhotoStreams.exe, version: 7.12.44.1, time stamp: 0x516e136b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x15f4
Faulting application start time: 0xApplePhotoStreams.exe0
Faulting application path: ApplePhotoStreams.exe1
Faulting module path: ApplePhotoStreams.exe2
Report Id: ApplePhotoStreams.exe3
 
Error: (11/08/2013 06:05:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: ApplePhotoStreams.exe, version: 7.12.44.1, time stamp: 0x516e136b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x11bc
Faulting application start time: 0xApplePhotoStreams.exe0
Faulting application path: ApplePhotoStreams.exe1
Faulting module path: ApplePhotoStreams.exe2
Report Id: ApplePhotoStreams.exe3
 
Error: (11/04/2013 07:04:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: ApplePhotoStreams.exe, version: 7.12.44.1, time stamp: 0x516e136b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x1138
Faulting application start time: 0xApplePhotoStreams.exe0
Faulting application path: ApplePhotoStreams.exe1
Faulting module path: ApplePhotoStreams.exe2
Report Id: ApplePhotoStreams.exe3
 
Error: (11/03/2013 02:59:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: RugbyChallenge.exe, version: 1.0.0.0, time stamp: 0x4e838daa
Faulting module name: RugbyChallenge.exe, version: 1.0.0.0, time stamp: 0x4e838daa
Exception code: 0xc0000005
Fault offset: 0x008016a0
Faulting process id: 0x22d0
Faulting application start time: 0xRugbyChallenge.exe0
Faulting application path: RugbyChallenge.exe1
Faulting module path: RugbyChallenge.exe2
Report Id: RugbyChallenge.exe3
 
 
System errors:
=============
Error: (11/11/2013 10:20:04 AM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service terminated with the following error: 
%%-2146233088
 
Error: (11/11/2013 10:20:02 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue[::]:80
 
Error: (11/11/2013 06:42:12 AM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service terminated with the following error: 
%%-2146233088
 
Error: (11/11/2013 06:42:07 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueue[::]:80
 
Error: (11/11/2013 06:40:57 AM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom4.
 
Error: (11/10/2013 00:28:47 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/10/2013 00:28:45 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/10/2013 11:40:03 AM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (11/10/2013 11:40:03 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
 
Error: (11/10/2013 11:38:50 AM) (Source: Service Control Manager) (User: )
Description: The Web Deployment Agent Service service terminated with the following error: 
%%-2146233088
 
 
Microsoft Office Sessions:
=========================
Error: (11/11/2013 10:20:04 AM) (Source: MsDepSvc)(User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/11/2013 09:49:51 AM) (Source: MsiInstaller)(User: mainPC)
Description: Product: Java 7 Update 45 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (11/11/2013 06:42:12 AM) (Source: MsDepSvc)(User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/10/2013 00:05:59 PM) (Source: Application Error)(User: )
Description: ApplePhotoStreams.exe7.12.44.1516e136bKERNELBASE.dll6.1.7601.1822951fb1116e06d73630000c41f13d001cede0cefd62f81C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exeC:\Windows\syswow64\KERNELBASE.dll758f30a5-4a00-11e3-a6c4-20cf3089790f
 
Error: (11/10/2013 11:38:50 AM) (Source: MsDepSvc)(User: )
Description: Service cannot be started. MSDepSvc.AgentException: The agent service could not start listening on the URL 'http://+:80/MSDEPLOYAGENTSERVICE/'. Make sure that the URL is not in use. ---> System.Net.HttpListenerException: The process cannot access the file because it is being used by another process
   at System.Net.HttpListener.AddAll()
   at System.Net.HttpListener.Start()
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   --- End of inner exception stack trace ---
   at MSDepSvc.WDAgent.OnStart(String[] unusedArgs)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
 
Error: (11/10/2013 11:23:54 AM) (Source: WinMgmt)(User: )
Description: 0x8004100aC:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\100\SHARED\SQLMGMPROVIDERXPSP2UP.MOF
 
Error: (11/09/2013 07:58:16 AM) (Source: Application Error)(User: )
Description: ApplePhotoStreams.exe7.12.44.1516e136bKERNELBASE.dll6.1.7601.1822951fb1116e06d73630000c41f15f401cedd2130ce3d19C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exeC:\Windows\syswow64\KERNELBASE.dllb04f8046-4914-11e3-9f88-20cf3089790f
 
Error: (11/08/2013 06:05:08 AM) (Source: Application Error)(User: )
Description: ApplePhotoStreams.exe7.12.44.1516e136bKERNELBASE.dll6.1.7601.1822951fb1116e06d73630000c41f11bc01cedc48460d9a5bC:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exeC:\Windows\syswow64\KERNELBASE.dllb797c8fa-483b-11e3-9947-20cf3089790f
 
Error: (11/04/2013 07:04:34 AM) (Source: Application Error)(User: )
Description: ApplePhotoStreams.exe7.12.44.1516e136bKERNELBASE.dll6.1.7601.1822951fb1116e06d73630000c41f113801ced92be35340b4C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exeC:\Windows\syswow64\KERNELBASE.dll5bceb09e-451f-11e3-86cd-20cf3089790f
 
Error: (11/03/2013 02:59:30 PM) (Source: Application Error)(User: )
Description: RugbyChallenge.exe1.0.0.04e838daaRugbyChallenge.exe1.0.0.04e838daac0000005008016a022d001ced89912a731d1C:\Program Files (x86)\Steam\steamapps\common\RugbyChallenge\RugbyChallenge.exeC:\Program Files (x86)\Steam\steamapps\common\RugbyChallenge\RugbyChallenge.exe8a6fdf3c-4498-11e3-9949-20cf3089790f
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
ActiveState Komodo Edit 6.1.1 (Version: 6.1.1)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.4.980)
Adobe Digital Editions 2.0 (Version: 2.0)
Adobe Dreamweaver CS5.5 (Version: 11.5)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Illustrator CS5 (Version: 15.0)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Adobe Widget Browser (Version: 2.0.230)
Amazon Kindle
AMD Accelerated Video Transcoding (Version: 12.5.100.21219)
AMD APP SDK Runtime (Version: 10.0.1084.4)
AMD Catalyst Install Manager (Version: 8.0.903.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.71219.1540)
Apache HTTP Server 2.2.6 (Version: 2.2.6)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Assassin's Creed Brotherhood (Version: 1.00)
Assassin's Creed II (Version: 1.01)
Audacity 2.0.3 (Version: 2.0.3)
Avidemux 2.5 (Version: 2.5.4.7200)
Big Brainz Launcher (Version: O)
Bonjour (Version: 3.0.0.10)
Bullzip PDF Printer 7.1.0.1218 (Version: 7.1.0.1218)
calibre (Version: 0.8.69)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.1219.1521.27485)
Catalyst Control Center Graphics Previews Common (Version: 2012.1219.1521.27485)
Catalyst Control Center InstallProxy (Version: 2012.1219.1521.27485)
Catalyst Control Center Localization All (Version: 2012.1219.1521.27485)
CCC Help Chinese Standard (Version: 2012.1219.1520.27485)
CCC Help Chinese Traditional (Version: 2012.1219.1520.27485)
CCC Help Czech (Version: 2012.1219.1520.27485)
CCC Help Danish (Version: 2012.1219.1520.27485)
CCC Help Dutch (Version: 2012.1219.1520.27485)
CCC Help English (Version: 2012.1219.1520.27485)
CCC Help Finnish (Version: 2012.1219.1520.27485)
CCC Help French (Version: 2012.1219.1520.27485)
CCC Help German (Version: 2012.1219.1520.27485)
CCC Help Greek (Version: 2012.1219.1520.27485)
CCC Help Hungarian (Version: 2012.1219.1520.27485)
CCC Help Italian (Version: 2012.1219.1520.27485)
CCC Help Japanese (Version: 2012.1219.1520.27485)
CCC Help Korean (Version: 2012.1219.1520.27485)
CCC Help Norwegian (Version: 2012.1219.1520.27485)
CCC Help Polish (Version: 2012.1219.1520.27485)
CCC Help Portuguese (Version: 2012.1219.1520.27485)
CCC Help Russian (Version: 2012.1219.1520.27485)
CCC Help Spanish (Version: 2012.1219.1520.27485)
CCC Help Swedish (Version: 2012.1219.1520.27485)
CCC Help Thai (Version: 2012.1219.1520.27485)
CCC Help Turkish (Version: 2012.1219.1520.27485)
ccc-utility64 (Version: 2012.1219.1521.27485)
CodeTwo Sync for iCloud (Version: 1.3.2.2)
Counter-Strike
Counter-Strike: Global Offensive
Creative Live! Cam Socialize (VF0640) (1.00.04.00)
CutePDF Writer 2.8
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dia (remove only)
docuPrinter LT v6.3
Dotfuscator Software Services - Community Edition (Version: 5.0.2500.0)
Dropbox (Version: 2.0.22)
Dyn Updater (Version: 4.1.10)
f.lux
F1 2011 (Version: 1.0.0000.129)
F1 Race Stars
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
FIFA 11 (Version: 1.0.0.0)
FileZilla Client 3.7.0.1 (Version: 3.7.0.1)
FlatOut Ultimate Carnage
Freemake Video Converter version 4.0.1 (Version: 4.0.1)
FreeMind (Version: 0.9.0)
GIMP 2.6.11 (Version: 2.6.11)
Git version 1.8.3-preview20130601 (Version: 1.8.3-preview20130601)
GitHub (Version: 1.0.48.0)
Google Chrome (Version: 30.0.1599.101)
Google Talk Plugin (Version: 4.9.1.16010)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
GoToMeeting 5.8.0.1189 (Version: 5.8.0.1189)
GPL Ghostscript Lite 8.70
HandBrake 0.9.5 (Version: 0.9.5)
HP Deskjet 1050 J410 series Basic Device Software (Version: 20.0.771.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.56.56)
HP Deskjet 1050 J410 series Product Improvement Study (Version: 20.0.771.0)
HP Update (Version: 5.003.001.001)
HTML Help Workshop
HTTPDemo
iCloud (Version: 3.0.2.163)
IETester v0.4.10 (remove only) (Version: 0.4.10)
IIS 7.5 Express (Version: 7.5.1070)
ImgBurn (Version: 2.5.5.0)
IrfanView (remove only) (Version: 4.30)
iTunes (Version: 11.1.1.11)
Java 7 Update 25 (64-bit) (Version: 7.0.250)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Jessops Photo
LAME v3.98.3 for Audacity
Lexia Reading UK (Version: 8.0.4)
LinuxLive USB Creator (Version: 2.8)
LogMeIn (Version: 4.1.1868)
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 - VWD Express 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 3 - VWD Express 2010 Tools Update (Version: 3.0.20406.0)
Microsoft ASP.NET MVC 3 (Version: 3.0.20105.0)
Microsoft ASP.NET Web Pages - VWD Express 2010 Tools (Version: 1.0.20105.0)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Project MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Project Professional 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Visio 2010 (Version: 14.0.7015.1000)
Microsoft Office Visio MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Outlook Hotmail Connector 64-bit (Version: 14.0.5118.5000)
Microsoft Outlook Social Connector Provider for Facebook 64-bit (Version: 14.0.6114.5003)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 64-bit (Version: 14.0.5120.5000)
Microsoft Project Professional 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Silverlight 4 SDK (Version: 4.0.50826.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 Data-Tier Application Framework (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Data-Tier Application Project (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Management Objects (x64) (Version: 10.50.1750.9)
Microsoft SQL Server 2008 R2 Native Client (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.51.2500.0)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (Version: 10.50.1750.9)
Microsoft SQL Server 2008 Setup Support Files  (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.51.2500.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 4.0 x64 ENU (Version: 4.0.8482.1)
Microsoft SQL Server Database Publishing Wizard 1.4 (Version: 10.1.2512.8)
Microsoft SQL Server System CLR Types (Version: 10.50.1750.9)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1750.9)
Microsoft SQL Server VSS Writer (Version: 10.51.2500.0)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.40219)
Microsoft Visio Professional 2010 (Version: 14.0.7015.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (Version: 9.0.30729.4974)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.40219)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 10.0.40219)
Microsoft Visual Studio 2010 Professional - ENU (Version: 10.0.30319)
Microsoft Visual Studio 2010 Professional - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Microsoft Visual Studio Macro Tools (Version: 9.0.30729)
Microsoft Visual Web Developer 2010 Express - ENU (Version: 10.0.40219)
Microsoft Web Deploy 2.0 (Version: 2.0.1070)
Microsoft Web Platform Installer 3.0 (Version: 3.0.5)
Microsoft Xbox 360 Accessories 1.2 (Version: 1.20.146.0)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mozilla Firefox 25.0 (x86 en-GB) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
MSVCRT (Version: 15.4.2862.0708)
MX vs ATV Reflex
MX vs ATV Unleashed (Version: 1.00.0000)
MyScribe
MySQL Workbench 5.2 CE (Version: 5.2.35.1)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.19.0)
Nmap 5.51
Node.js (Version: 0.8.18)
Notepad++ (Version: 5.9.8)
NuGet (Version: 1.2.103.0)
NVIDIA PhysX (Version: 9.10.0513)
OnLive
OpenAL
OpenOffice.org 3.4 (Version: 3.4.9590)
Oracle VM VirtualBox 4.2.16 (Version: 4.2.16)
OutSync (Version: 1.0.100.0)
OverDrive Media Console (Version: 3.2.20)
Pdf edit (Version: 1.0.0.0)
PDF ePub DRM Removal (Version: 1.4.1)
PDF Settings CS5 (Version: 10.0)
Picasa 3 (Version: 3.9)
Prepros 3.1.0 (Version: 3.1.0)
PunkBuster Services (Version: 0.990)
PuTTY version 0.60 (Version: 0.60)
Quick PDF Converter v4.1 (Version: 4.1.0.0)
QuickTime (Version: 7.74.80.86)
Rapport (Version: 3.5.1205.20)
Rapport (Version: 3.5.1208.34)
Rapture3D 2.5.1 Game
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 15.0.4)
RealPlayer (Version: 16.0.3)
RealUpgrade 1.1 (Version: 1.1.0)
Rugby Challenge
RuneScape Launcher 1.2.2 (Version: 1.2.2)
SecondLifeViewer (remove only)
Secure Download Manager (Version: 3.0.5)
Sense
Service Pack 1 for SQL Server 2008 R2 (KB2528583) (64-bit) (Version: 10.51.2500.0)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
SHIFT 2 UNLEASHED™ (Version: 1.0.0.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.9 (Version: 6.9.106)
SourceTree (Version: 1.0.3)
Speccy (Version: 1.23)
SQL Server 2008 R2 SP1 Common Files (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Services (Version: 10.51.2500.0)
SQL Server 2008 R2 SP1 Database Engine Shared (Version: 10.51.2500.0)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
SSH Secure Shell
Steam (Version: 1.0.0.0)
Sublime Text 2.0.2
SUPER © v2011.build.49 (July 1st, 2011) version v2011.build.49 (Version: v2011.build.49)
Switch2 (Version: 1.0.2.14)
TortoiseGit 1.8.3.0 (64 bit) (Version: 1.8.3.0)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 64-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 64-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 64-Bit Edition
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 Prerequisites - English (Version: 10.0.40219)
Visual Studio 2010 SP1 Tools for SQL Server Compact 4.0 ENU (Version: 4.0.8482.1)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
VLC media player 1.1.11 (Version: 1.1.11)
WCF RIA Services V1.0 SP1 (Version: 4.1.60114.0)
Web Deployment Tool (Version: 1.1.0618)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinSCP 4.3.3 (Version: 4.3.3)
Wireshark 1.8.6 (64-bit) (Version: 1.8.6)
 
**** End of log ****

 



#6 noknojon

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Posted 11 November 2013 - 03:44 PM

Hi -

A few things to start with -

Go - Start Orb > Programs > Find Windows Updates and open that > Wait for the Updater to check your system and then if any updates are shown, select all the Express ones -

Install any that you can, and include any Microsoft Security Essentials updates offered.

 

Error >(Product: Java 7 Update 45 -- Error 1500) Re-run the Security check program and see if Update45 installed - If it installed, do not bother with posting a log for it -

 

There are no showing infections, but we will run a check to be sure -

This is better performed with I.E. as it uses ActiveX

Follow the temp disable directionsHow To Temporarily Disable Your Anti-virus

Scan your machine with ESET OnlineScan
1. Hold down Control (Ctrl) key and click on This Link to open ESET OnlineScan in a new window.
2. Click the ESET Online Scanner button.
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

------------------------------------------------------------------------

1. Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
2.Double click on the icon on your desktop.

--------------------------------------------------------------------------

4. Check "YES, I accept the Terms of Use."
5. Click the Start button.
6. Accept any security warnings from your browser.
7. Under scan settings, check "Scan Archives" and "Remove found threats"
8. Click "Advanced settings" and select the following:

*Scan potentially unwanted applications
*Scan for potentially unsafe applications
*Enable Anti-Stealth technology

9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this will take some time (several hours is not unusual).
10. When the scan completes, click List Threats
11. Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
12. Click the Back button.
13. Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.

 

Thanks -



#7 funkyali

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Posted 12 November 2013 - 11:29 AM

I did the windows update which installed IE11 and I made sure it instaleld latest Security Essentials updated.

Interestingly ESET online thinks IE11 isn't IE I get the following message:

Internet browser support

You are trying to launch ESET Online Scanner in a different browser than Internet Explorer. Please agree to the download of ESET Smart Installer - an application which installs and launches ESET Online Scanner in a separate window. At the end of the scan, there will be an option to uninstall ESET Online Scanner and all its components.

To download ESET Smart Installer click the link below.

After successful installation of ESET Smart Installer is ESET Online Scanner launched in a new window. 

 

I'm just running it anyway.


Edited by funkyali, 12 November 2013 - 11:30 AM.


#8 quietman7

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Posted 12 November 2013 - 12:54 PM

Ok.

noknojon is going to gone a while and asked me to look in on things until he returns.
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#9 quietman7

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Posted 12 November 2013 - 01:14 PM

Have you looked into this?

Virus Scan Failed: unexpectedly while scanning this file. As a result, the file you attempted to download was removed by the Windows Attachment Manager. Find out what can cause this error below.

+ Change the security settings on your computer
+ Possible causes of error message Virus Scan Failed

Google Chrome Common download errors

Google Chrome Advanced security settings
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#10 funkyali

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Posted 12 November 2013 - 01:32 PM

Thanks quietman for letting me know, I really appreciate your time and appreciate it

 

I'm just waiting for ESET to finish running (22% done)

 

I've tried the first link and my system matches those settings. I've looked through the system link "Advance settings" but I'm not sure exactly what settings I should change. 



#11 quietman7

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Posted 12 November 2013 - 01:47 PM

I don't use Chrome so I'm not familiar with their settings. If we eliminate malware as the source, you may need to check at the Google Chrome Forums since a lot of users report this issue..


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#12 funkyali

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Posted 12 November 2013 - 03:47 PM

31% complete 4 threats found so far

3 x Win32/OpenCandy Application

1 x Win32/OpenCandy.A Application (



#13 quietman7

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Posted 12 November 2013 - 03:56 PM

OpenCandy is an advertising application distributed by the OpenCandy Software Network which displays ads in other programs. The use of advertisement is a way to promote software packages and recover development costs. The OpenCandy FAQs answers many questions users may have about this product.

OpenCandy is technically not installed on a computer, does not collect personally identifiable information and in most cases allows the user to choose whether or not to install advertised software recommended by the vendor. Although no personal information is collected, the software does collect anonymous statistics about events and other data during installation. See What information does OpenCandy collect?

This is what OpenCandy has to say about their product.

OpenCandy provides a plug-in that developers include in their software to earn money by showing recommendations for other software in their installers. Developers use this money to keep their software free and invest in further software development. The installer uses the OpenCandy plug-in to present a software recommendation...during installation. You have complete control to accept the software recommendation by selecting either the “Install” or “Do not install” options on the software recommendation screen.

What is OpenCandy?

The OpenCanday network has partnered with various popular and trusted software developers who bundle their product as part of the program's software installation package. A list of such developers (and software) known to use or have used OpenCandy can be found here. Some vendors will clearly advise the use of OpenCandy before downloading their software, while others may provide confusing or no information at all. An example would be SIW (System Information for Windows) which clearly indicates on their website the use of OpenCandy.

 

OpenCandy is an advertising application.

OpenCandy is similar to Google AdSense, except it displays advertisements in installation program instead of websites. These advertisements promote another software packages. The advertisements are selected by providers of software being installed. When user installing a software (SIW) chooses to install promoted package, revenue is generated and shared between OpenCandy and software providers (SIW developers).

SIW Home Edition is bundled with OpenCandy

OpenCandy is not a virus or malware. However, since it is responsible for displaying advertisements, it may be detected (and sometimes removed) by various anti-virus and other security scanning tools as a Potentially Unwanted Program (PUP) (or Adware), a classification that broadly defines the term as any software package which automatically displays advertisements in any form in order to generate revenue. For example, the Microsoft Malware Protection Center (MMPC) detects the program as Adware:Win32/OpenCandy, an adware program that might be bundled with other installers.

To learn more about PUPs and how you get them, please read: About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs)

In response to these detections, OpenCandy has provided the following information:

How do I uninstall OpenCandy?

Since OpenCandy does not permanently install anything on your computer, there is nothing to uninstall. Our technology was selected by a developer and runs temporarily in their downloads which you may have selected and run. The plug-in shows an app recommendation and is designed to self-delete from your computer when it has finished operating. If you are concerned that something extraordinary resulted in any remnant traces being left on your computer, you may download and run our small clean-up utility to ensure all OpenCandy traces which are regularly self-deleted, are in fact gone.


Note: The file name for the OpenCandy cleanup utility is OCCleanupTool.zip

IMO, removal of OpenCandy detections is an optional choice. I have provided the information so you can make an informed decision as whether to remove it or not.


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