Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD Every time on shutdown or restart


  • Please log in to reply
3 replies to this topic

#1 djshaunie

djshaunie

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:00 PM

Posted 10 November 2013 - 05:51 AM

Hi all

 

First time using this forum (or any forum really). I hope you guys can help me :)

Here is the stuff you will probably need:

Crash dump file:
http://www.mediafire.com/download/8c0rulf2ssizv7k/111013-11731-01.zip

Speccy:
http://speccy.piriform.com/results/InTtgs4wfiUsIiqpgHSTF68

And here is the Minitoolbox log:

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Shaun (administrator) on 10-11-2013 at 12:40:21
Running from "C:\Users\Shaun\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/10/2013 00:12:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2013 00:12:06 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (11/10/2013 00:08:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2013 00:08:29 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (11/10/2013 03:04:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/10/2013 03:04:46 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/10/2013 03:04:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/10/2013 03:04:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/10/2013 01:06:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: webcam.exe, version: 3.2.7.1, time stamp: 0x4be13335
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c
Exception code: 0xc0000374
Fault offset: 0x000c3873
Faulting process id: 0x14d0
Faulting application start time: 0xwebcam.exe0
Faulting application path: webcam.exe1
Faulting module path: webcam.exe2
Report Id: webcam.exe3

Error: (11/09/2013 11:18:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/10/2013 00:14:11 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (11/10/2013 00:14:11 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (11/10/2013 00:14:09 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (11/10/2013 00:13:37 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (11/10/2013 00:13:27 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (11/10/2013 00:13:27 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Small Business Advantage service depends the following service: LMS. This service might not be installed.

Error: (11/10/2013 00:12:06 PM) (Source: Service Control Manager) (User: )
Description: The BlueStacks Android Service service terminated with the following error:
%%1064

Error: (11/10/2013 00:12:04 PM) (Source: Service Control Manager) (User: )
Description: The zntport service failed to start due to the following error:
%%2

Error: (11/10/2013 00:12:04 PM) (Source: Service Control Manager) (User: )
Description: The tvicport service failed to start due to the following error:
%%2

Error: (11/10/2013 00:11:58 PM) (Source: BugCheck) (User: )
Description: 0x000000c5 (0x436cc95b, 0x00000002, 0x00000000, 0x837348bf)C:\Windows\MEMORY.DMP111013-11731-01


Microsoft Office Sessions:
=========================
Error: (11/10/2013 00:12:07 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2013 00:12:06 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (11/10/2013 00:08:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/10/2013 00:08:29 PM) (Source: BstHdAndroidSvc)(User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service.  Service did not stop gracefully the last time it was run.
   at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (11/10/2013 03:04:48 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\NTI\acer backup manager\Migrate\OutlookMsgNet64.exe

Error: (11/10/2013 03:04:46 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\NTI\acer backup manager\OutlookMsgNet64.exe

Error: (11/10/2013 03:04:36 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe

Error: (11/10/2013 03:04:32 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Research In Motion\BlackBerry Desktop\MailServerMAPIProxy64.exe

Error: (11/10/2013 01:06:31 AM) (Source: Application Error)(User: )
Description: webcam.exe3.2.7.14be13335ntdll.dll6.1.7601.18247521ea91cc0000374000c387314d001cedd92311d2139C:\Program Files\Mobiola Web Camera for BlackBerry\webcam.exeC:\Windows\SYSTEM32\ntdll.dll91ed4266-4993-11e3-9b8f-c89cdcf3309a

Error: (11/09/2013 11:18:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

???? ??? Windows Live (Version: 15.4.3502.0922)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
µTorrent (Version: 3.3.1.30017)
Acer Backup Manager (Version: 3.0.2.99)
Acer eLock Management (Version: 3.00.5500)
Acer eRecovery Management (Version: 5.00.3507)
Acer eSettings Management (Version: 3.00.5500)
Acer Framework (Version: 3.00.5500)
Acer PowerSaver (Version: 1.00.3504)
Acer QuickMigration (Version: 1.00.3500)
Acer Registration (Version: 1.04.3506)
Acer SmartBoot (Version: 1.00.3500)
Acer Updater (Version: 1.02.3501)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Download Assistant (Version: 1.2.5)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader X (10.1.0) MUI (Version: 10.1.0)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ASUS GPU Tweak (Version: 2.1.0.1)
Audacity 2.0.3 (Version: 2.0.3)
Backup Manager V3 (Version: 3.0.2.99)
Bing Bar (Version: 7.0.765.0)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
BlueStacks App Player (Version: 0.7.12.896)
BlueStacks Notification Center (Version: 0.7.12.896)
Bonjour (Version: 3.0.0.10)
CamStudio version 2.7 (Version: 2.7)
Cheat Engine 6.2
D3DX10 (Version: 15.4.2368.0902)
Debut Video Capture Software (Version: 1.82)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Digidesign Audio Drivers 8.0.3 (Version: 8.0.3)
Digidesign ElevenRack Driver 1.0.8 (x86) (Version: 1.0.8)
Digidesign Pro Tools Creative Collection 8.0.3 (Version: 8.0.3)
Digidesign Pro Tools M-Powered 8.0.3 (Version: 8.0.3)
DisplayFusion 5.0 (Version: 5.0.0.0)
Driver Genius Professional Edition (Version: 10.0)
FilesFrog Update Checker
Fotogalerija Windows Live (Version: 15.4.3502.0922)
Free DigiRack Plug-Ins 8.0.3 (Version: 8.0.3)
Freecorder extension for Chrome (Version: 7.0.0.13)
Freecorder extension for Firefox (Version: 7.0.0.13)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galeria fotogràfica del Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
GEAR 32bit Driver Installer (Version: 2.005.1)
GIMP 2.8.4 (Version: 2.8.4)
Google Chrome (Version: 30.0.1599.101)
Google Update Helper (Version: 1.3.21.165)
HTTP Debugger Pro 4.7 (Version: 4.7)
Identity Card (Version: 1.00.3501)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 9.5.0.1428)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 8.15.10.2598)
Intel® Rapid Storage Technology (Version: 12.5.0.1066)
Intel® Small Business Advantage
Intel® Update Manager (Version: 1.0.0.34813)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel® Trusted Connect Service Client (Version: 1.27.798.1)
Interlok driver setup x32 (Version: 5.8.12)
IP Camera Adapter (Version: 1.0.0)
iTunes (Version: 11.0.2.26)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
Kaspersky PURE 2.0 (Version: 12.0.2.733)
LAME v3.99.3 (for Windows)
Magic ISO Maker v5.5 (build 0281)
M-Audio FastTrack Driver 6.0.6 (x86) (Version: 6.0.6)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
MixMeister Studio 7.2.2
Mobiola Web Camera for BlackBerry 3.2.7.1
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
Mozilla Thunderbird 17.0.5 (x86 en-US) (Version: 17.0.5)
Mp3tag v2.54 (Version: v2.54)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Native Instruments Massive
Native Instruments Massive (Version: 1.3.0.2050)
Native Instruments Service Center
Native Instruments Service Center (Version: 2.2.6.676)
Nero Control Center 10 (Version: 10.6.13200.0.12)
Nero ControlCenter 10 Help (CHM) (Version: 10.6.10800)
Nero Core Components 10 (Version: 2.0.20500.9.16)
Nero DiscSpeed 10 (Version: 6.4.10500.1.100)
Nero DiscSpeed 10 Help (CHM) (Version: 10.6.10700)
Nero Express 10 (Version: 10.6.10700.5.100)
Nero Express 10 Help (CHM) (Version: 10.6.10700)
Nero Multimedia Suite 10 Essentials (Version: 10.6.10300)
Nero StartSmart 10 (Version: 10.6.10600.4.100)
Nero StartSmart 10 Help (CHM) (Version: 10.6.10700)
Nero Update (Version: 11.0.10022.15.0)
NirSoft BlueScreenView
NirSoft VideoCacheView
NVIDIA 3D Vision Controller Driver 296.16 (Version: 296.16)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.3.12.0 (Version: 1.3.12.0)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
PDF Settings CS5 (Version: 10.0)
PHP 5.3.23 (Version: 5.3.23)
PIXresizer (Version: 2.0.6)
Poczta uslugi Windows Live (Version: 15.4.3502.0922)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Pošta Windows Live (Version: 15.4.3502.0922)
QuickTime (Version: 7.74.80.86)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek High Definition Audio Driver (Version: 6.0.1.6873)
reFX Nexus VSTi RTAS v2.2.0
Revo Uninstaller 1.94 (Version: 1.94)
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Sandboxie 3.44
Shared C Run-time for x86 (Version: 10.0.0)
Skype™ 6.3 (Version: 6.3.107)
Speccy (Version: 1.23)
Spek (Version: 0.8.2)
Stellar Phoenix Windows Data Recovery - Professional (Version: 5.0.0.0)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Veriton ControlCenter (Version: 1.00.3500)
VLC media player 2.0.5 (Version: 2.0.5)
Welcome Center (Version: 1.02.3507)
Winamp (Version: 5.623 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WinRAR 4.20 (32-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 3564.38 MB
Available physical RAM: 1710.97 MB
Total Pagefile: 7127.05 MB
Available Pagefile: 4879.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1928.93 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:217.95 GB) (Free:33.53 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:218.71 GB) (Free:170.31 GB) NTFS
4 Drive f: () (Fixed) (Total:186.3 GB) (Free:153.7 GB) NTFS

========================= Users: ========================================

User accounts for \\SHAUN-PC

Administrator            F3675246037748F7B1D9     Guest                    
Shaun                    UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



BC AdBot (Login to Remove)

 


#2 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:06:30 PM

Posted 10 November 2013 - 06:45 AM

Hi

 

Your issue seems to be probably caused by the driver of "M Audio Fast track" driver.

BugCheck C5, {436cc95b, 2, 0, 837348bf}

*** WARNING: Unable to verify timestamp for MAudioFastTrack.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrack.sys
Probably caused by : memory_corruption

The driver seems to be very old.

Loaded symbol image file: MAudioFastTrack.sys
    Image path: \SystemRoot\system32\DRIVERS\MAudioFastTrack.sys
    Image name: MAudioFastTrack.sys
    Timestamp:        Wed Dec 08 05:34:27 2010 (4CFECB8B)

Please try the below steps.

 

1. Disconnect the M-Audio device from the system.

 

2. Uninstall the below drivers from "Control Panel --> Programs".

 

    M-Audio FastTrack Driver 6.0.6 (x86) (Version: 6.0.6

 

    Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)

 

3. Install latest version of "Chipset" and "USB 3.0" drivers.

 

    Chipset : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/20775/eng/infinst_autol.exe&lang=eng&Dwnldid=20775&ProductID=816&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility

 

   USB 3.0 : https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/21129/eng/Intel®_USB_3.0_eXtensible_Host_Controller_Driver.zip&lang=eng&Dwnldid=21129

 

 

4. Reconnect the device to a USB 2.0 port and install version 6.1.10 version of the driver.

 

   http://cdn.avid.com/AudioDrivers/Win/Fast_Track_Pro_Drivers/Install_M-Audio_Fast_Track_Pro_6.1.10.zip

 

 

Report how the system works now.



#3 djshaunie

djshaunie
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:00 PM

Posted 12 November 2013 - 12:22 PM

Thank you for your help!

I followed your instructions and everything run smoothly except for the M-Audio dirver. It was the wrong driver, here is the right one in this documentation:

http://avid.force.com/pkb/articles/en_US/download/Fast-Track-USB-Drivers?popup=true&NewLang=en&DocType=1450&q=fast%20track%20usb%20drivers&site=kbase&filter=0

 

Windows shuts down and restarts fine now.

Thanks again



#4 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:06:30 PM

Posted 12 November 2013 - 12:58 PM

You are welcome mate  :thumbup2: .






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users