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Browser Search Results are Redirected


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8 replies to this topic

#1 skirkbride

skirkbride

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Posted 09 November 2013 - 01:54 PM

Good day, all.
 
Ihave been suffering from a problem the past few days.  Whether I'm using IE 8.0, or Google Chrome I have been getting redirected in my search results.  Here is what I'm doing and the results:
 
1)  Perform a search either on Google's Home Page, or in the Google Bar in my browser.
2)  The keyword search comes back with pages of results.
3)  Clicking on any of the links, the browser launches into a seperate page.  It's taken me primarily to shopping pages, but there doesn't seem to be any rhyme or reason. 
 
Here is what I've tried doing.  
1) Ran Hitman Pro.  (This runs everytime I Restart.  Not sure if I should have this software or not.)

2) Ran MalWare Bytes.  I purchased MalWare Bytes just last week.  Loved it in the past when it was free. 

3) After running both of these in regular mode, I ran both of these in Safe Mode after running the RKill program

4) I then ran the JRT and AdWare programs, in both regular and Safe Modes.

**NOTE:  Another problem that seems to happen is both the MalWare and AdWare will find the malware, but when I command it to clean/delete the selected files, both programs become "Not Responding."

Please Advise.

SKirk


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 10 November 2013 - 10:02 AM



Hello skirkbride

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 skirkbride

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Posted 10 November 2013 - 10:49 AM

Gringo,

 

Here is what I got:

 

Attach

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 2/3/2011 1:39:30 PM
System Uptime: 11/10/2013 9:51:21 AM (1 hours ago)
.
Motherboard: Dell Inc |  | 0PP150
Processor: Intel® Core™2 Quad CPU    Q9400  @ 2.66GHz | Socket 775 | 2672/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 684 GiB total, 469.258 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.673 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Image File Execution Options =============
.
.
==== Hosts File Hijack ======================
.
Hosts: 192.168.254.2 mykillernic
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.0
AlienFX for XPS
Amazon Add to Wish List IE Extension 1.1
Amazon Cloud Player
Amazon MP3 Downloader 1.0.17
Amazon Music Importer
appbario15 Toolbar for IE
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Applet
ATI Parental Control & Encoder
Autodesk 123D 32 Bit
Bonjour
DivX Setup
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
HitmanPro 3.7
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iCloud
iTunes
Japanese Fonts Support For Adobe Reader 9
Java™ 6 Update 22
Killer Driver
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Online Backup
McAfee Total Protection
McAfee Virtual Technician
Media Player Codec Pack 4.2.5
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Mouse Suite for Desktop Computers
Norton PC Checkup
NVIDIA 3D Vision Controller Driver 310.70
NVIDIA 3D Vision Driver 311.06
NVIDIA Control Panel 311.06
NVIDIA Drivers
NVIDIA Graphics Driver 311.06
NVIDIA Install Application
NVIDIA Performance
NVIDIA PhysX
NVIDIA PhysX System Software 9.12.1031
NVIDIA Stereoscopic 3D Driver
NVIDIA System Monitor
NVIDIA Update 1.11.3
NVIDIA Update Components
PVSonyDll
QualxServ Service Agreement
QuickTime
RCA Detective™ 3.0.2.0
RCA easyRip 2.5.4.0
RCA Updater 2.1.6.0
Realtek High Definition Audio Driver
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Shared C Run-time for x86
Spotify
TomTom HOME 2.8.1.2218
TomTom HOME Visual Studio Merge Modules
TVT7Diag
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195
WinZip 15.0
.
==== End Of File ===========================
 

 

DDS

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088
Run by Steve at 10:42:25 on 2013-11-10
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.3325.1010 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alienware\AlienFX\AlienwareAlienFXController.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Users\Steve\Documents\RCA easyRip\EZDock.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Users\Steve\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.18.5\ccSvcHst.exe
C:\Users\Steve\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Windows\system32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Steve\AppData\Roaming\Spotify\spotify.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.18.5\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Alienware\AlienFX\AlienFXHook32Mngr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Steve\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.18.5\SymcPCCULaunchSvc.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
c:\PROGRA~1\mcafee\SITEAD~1\saui.exe
C:\Users\Steve\AppData\Roaming\Spotify\Data\SpotifyHelper.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.dell.com
mDefault_Page_URL = hxxp://www.dell.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
uURLSearchHooks: appbario15 Toolbar: {7557724b-30a9-42a4-98eb-77fcb0fd1be3} -
mURLSearchHooks: appbario15 Toolbar: {7557724b-30a9-42a4-98eb-77fcb0fd1be3} -
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: appbario15 Toolbar: {7557724b-30a9-42a4-98eb-77fcb0fd1be3} -
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: appbario15 Toolbar: {7557724B-30A9-42A4-98EB-77FCB0FD1BE3} -
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
TB: appbario15 Toolbar: {7557724b-30a9-42a4-98eb-77fcb0fd1be3} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" resetprofile
uRun: [Easy Dock] c:\users\steve\documents\rca easyrip\EZDock.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [conhost] c:\users\steve\appdata\roaming\microsoft\conhost.exe
uRun: [CgQLmwtUoq.exe] c:\programdata\CgQLmwtUoq.exe
uRun: [iexplore] \\?\globalroot\Device\HarddiskVolume3\Users\Steve\AppData\Local\Temp\iexplore.exe
uRun: [Spotify Web Helper] "c:\users\steve\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [Amazon Cloud Player] c:\users\steve\appdata\local\amazon cloud player\Amazon Music Helper.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Wztion Update] regsvr32.exe c:\users\steve\appdata\local\wztion\ir32_32.dll
uRun: [TBHostSupport] "c:\windows\system32\rundll32.exe" "c:\users\steve\appdata\local\tbhostsupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin
uRun: [Spotify] "c:\users\steve\appdata\roaming\spotify\spotify.exe" /uri spotify:autostart
uRun: [WinZip] regsvr32.exe /s "c:\users\steve\appdata\local\virtualstore\winzip\ognlde.dll"
mRun: [AlienFX Controller] "c:\program files\alienware\alienfx\AlienwareAlienFXController.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Easy Dock] <no file>
dRun: [SearchProtect] \SearchProtect\bin\cltmng.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {76c5fb99-dd0a-4186-9e75-65d1bf3da283} - c:\program files\amazon\add to wish list ie extension\run.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{BBF49282-28FB-4940-9033-D976BC73B4E1} : DHCPNameServer = 10.0.0.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
AppInit_DLLs= 
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
Note: multiple IFEO entries found. Please refer to Attach.txt
Hosts: 192.168.254.2 mykillernic
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-13 571608]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-4-3 213200]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2011-4-3 54776]
R2 HitmanProScheduler;HitmanPro Scheduler;c:\program files\hitmanpro\hmpsched.exe [2013-8-25 106280]
R2 HomeNetSvc;McAfee Home Network;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-6-22 281560]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-3 167784]
R2 McAPExe;McAfee AP Service;c:\program files\mcafee\msc\McAPExe.exe [2013-6-22 145088]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-6-22 281560]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-6-22 281560]
R2 mcpltsvc;McAfee Platform Services;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-6-22 281560]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-6-22 281560]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\common files\mcafee\amcore\mcshield.exe [2013-6-22 638976]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2013-6-22 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-4-3 172416]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup\engine\2.0.18.5\SymcPCCULaunchSvc.exe [2013-1-12 123320]
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\engine\2.0.18.5\ccSvcHst.exe [2013-1-12 126392]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2013-1-18 383264]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2011-3-9 92592]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-4-3 60920]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2013-4-3 235488]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-4-3 365256]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2013-9-20 301248]
R3 NBv834x;Killer NIC Gaming Adapter Service;c:\windows\system32\drivers\NBv834x.sys [2011-2-3 104992]
R3 NBvEdge;Killer NIC NDIS-Edge Service;c:\windows\system32\drivers\NBvEdge.sys [2011-2-3 23072]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2011-2-3 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2011-2-3 19008]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-10-19 147912]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-11-8 40776]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2013-4-3 65928]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2013-9-20 80656]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-11-09 17:25:26 -------- d-----w- c:\windows\ERUNT
2013-11-09 17:10:55 -------- d-----w- C:\AdwCleaner
2013-11-09 02:06:51 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-11-08 23:34:53 210944 ----a-w- c:\programdata\microsoft\windows\drm\6AB4.tmp
2013-11-08 04:38:39 650936 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
2013-11-02 15:19:41 -------- d-----w- c:\users\steve\appdata\local\NativeMessaging
2013-11-02 15:19:40 -------- d-----w- c:\users\steve\appdata\local\TBHostSupport
2013-11-02 00:59:29 -------- d-----w- c:\program files\iPod
2013-11-02 00:58:05 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-11-02 00:58:05 -------- d-----w- c:\program files\iTunes
2013-11-02 00:22:07 205312 ----a-w- c:\programdata\microsoft\windows\drm\66CD.tmp
2013-11-01 23:56:29 -------- d-----w- c:\users\steve\appdata\local\Wztion
2013-10-20 02:55:20 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
.
==================== Find3M  ====================
.
2013-10-09 03:11:12 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-09 03:11:12 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-25 00:53:24 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-09-25 00:49:20 213200 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2013-09-25 00:49:04 172416 ----a-w- c:\windows\system32\mfevtps.exe
2013-09-25 00:45:46 571608 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-09-25 00:44:30 365256 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-09-25 00:44:00 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-09-25 00:43:30 235488 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-09-25 00:42:44 133928 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-09-20 13:37:40 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2013-09-20 13:37:24 80656 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2013-09-20 13:37:10 301248 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2013-08-24 22:23:58 0 ----a-w- c:\users\steve\jqs.exe
2013-08-24 06:51:05 0 ----a-w- c:\users\steve\jucheck.exe
.
============= FINISH: 10:44:03.15 ===============
 



#4 gringo_pr

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Posted 10 November 2013 - 11:19 AM



Hello skirkbride

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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#5 skirkbride

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Posted 10 November 2013 - 02:02 PM

Gringo,

 

The two programs above seem to having an issue. 

 

First, in regards to the AdwCleaner, it performs the scan, finds the files to be deleted, but when I click Clean it runs for a minute and the comes back as "Not Responding."  I let it run that way for about 10 minutes to see if that would work itself out, but nothing.

 

When I run the JRT file, it ran, asked to perform an update which I commanded it "y" in the DOS prompt, and it ran an update, then downloaded and updated verstion "JRT-NEW"  I then ran that, asked for the same update.  This time i said "n."

However not it keeps giving me the same exact message again and again no matter what I click.  "Find String (grep) Utility has stopped working."  I click close program, on the Microsoft Windows pop-up, and it just reruns the message repeatedly. 

 

Below is the log for the AdwCleaner:

 

# AdwCleaner v3.011 - Report created 10/11/2013 at 13:46:27
# Updated 03/11/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# Username : Steve - BEAST
# Running from : C:\Users\Steve\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\END
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
Folder Found : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\jccpjpmiegdnbmbnaiaicnaakpacgbdi
Folder Found C:\Users\Steve\AppData\Roaming\Searchprotect
Folder Found C:\Users\Steve\Documents\optimizer pro

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\AppDataLow\Software\appbario15
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Google\Chrome\Extensions\jccpjpmiegdnbmbnaiaicnaakpacgbdi
Key Found : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DC4468CA-16D3-48D2-A991-2FAC8477C6F4}
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\appbario15
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DC4468CA-16D3-48D2-A991-2FAC8477C6F4}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3279414
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jccpjpmiegdnbmbnaiaicnaakpacgbdi
Key Found : HKLM\Software\InstallIQ
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{510B27ED-4A9D-48F7-9BFE-2096C0010DD8}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{687033E5-CF98-4077-A06F-C22F2FA82EC5}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DC4468CA-16D3-48D2-A991-2FAC8477C6F4}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Tarma Installer
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{7557724B-30A9-42A4-98EB-77FCB0FD1BE3}]

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.19088

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : urls_to_restore_on_startup
Found : urls_to_restore_on_startup
Found : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [4530 octets] - [09/11/2013 12:11:00]
AdwCleaner[R1].txt - [4256 octets] - [09/11/2013 12:26:24]
AdwCleaner[R2].txt - [4117 octets] - [10/11/2013 13:46:27]
AdwCleaner[S0].txt - [766 octets] - [09/11/2013 12:12:25]
AdwCleaner[S1].txt - [341 octets] - [09/11/2013 12:27:09]

########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [4295 octets] ##########



#6 gringo_pr

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Posted 10 November 2013 - 04:55 PM


Hello skirkbride

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 skirkbride

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Posted 13 November 2013 - 04:36 PM

Gringo. 

 

Thanks for the help.  Things seem to to have been cleaned up at this point.  I'll contact you guys again if it starts up again.



#8 gringo_pr

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Posted 13 November 2013 - 09:26 PM

Hello

Not a good idea to stop now - that was only the beginning


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#9 gringo_pr

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Posted 19 November 2013 - 01:04 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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