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Wave volume keeps muting itself and invisible sound ads


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12 replies to this topic

#1 PaullyD

PaullyD

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Posted 09 November 2013 - 12:48 PM

Help,

 

I've seen fixes to this problem but want to make sure that I do it right.  Your fourm seems to have competent individuals that are much more qualified than I am to fix.  I have the issue of the wave volume setting going to zero and when volume turned up I receive ad's playing in the background.  also I'm constantly downloading / uploading packets of information even with nothing open.  Please HELP!!!

 

PaullyD

 

Moderator Edit: moved from the Anti-Virus and Anti-Malware Software forum to the Am I Infected Forum

Roger


Edited by rotor123, 09 November 2013 - 01:43 PM.


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#2 Broni

Broni

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  • Local time:05:56 AM

Posted 09 November 2013 - 07:35 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 PaullyD

PaullyD
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  • Local time:06:56 AM

Posted 09 November 2013 - 08:44 PM

 Results of screen317's Security Check version 0.99.76 
 Windows XP Service Pack 3 x86  
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Please wait while WMIC is being installed.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
M
i
c
r
o
s
o
f
t
ECHO is off.
S
e
c
u
r
i
t
y
ECHO is off.
E
s
e
n
t
i
a
l
s
ECHO is off.
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Windows Defender   
 Mozilla Firefox (25.0)
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 36% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

Farbar Service Scanner Version: 09-01-2013
Ran by Administrator (administrator) on 09-11-2013 at 19:16:44
Running from "C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\Q8ZY225Q"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x080000000400000001000000020000000300000056000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Administrator (administrator) on 09-11-2013 at 19:19:03
Running from "C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\6NAG53WH"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

 

# ----------------------------------
# Interface IP Configuration        
# ----------------------------------
pushd interface ip

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

popd
# End of interface IP configuration

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : HP86754486108

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel® 82566DM Gigabit Network Connection

        Physical Address. . . . . . . . . : 00-1B-78-A8-55-7C

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.6

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Saturday, November 09, 2013 7:04:16 PM

        Lease Expires . . . . . . . . . . : Sunday, November 10, 2013 7:04:16 PM

Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  74.125.225.36, 74.125.225.37, 74.125.225.38, 74.125.225.39
   74.125.225.40, 74.125.225.41, 74.125.225.46, 74.125.225.32, 74.125.225.33
   74.125.225.34, 74.125.225.35

 

Pinging google.com [74.125.225.34] with 32 bytes of data:

 

Reply from 74.125.225.34: bytes=32 time=17ms TTL=53

Reply from 74.125.225.34: bytes=32 time=19ms TTL=53

 

Ping statistics for 74.125.225.34:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 17ms, Maximum = 19ms, Average = 18ms

Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

 

Reply from 206.190.36.45: bytes=32 time=99ms TTL=43

Reply from 206.190.36.45: bytes=32 time=84ms TTL=43

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 84ms, Maximum = 99ms, Average = 91ms

 

Pinging 127.0.0.1 with 32 bytes of data:

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1b 78 a8 55 7c ...... Intel® 82566DM Gigabit Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.6   20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1   1
      169.254.0.0      255.255.0.0      192.168.1.6     192.168.1.6   20
      192.168.1.0    255.255.255.0      192.168.1.6     192.168.1.6   20
      192.168.1.6  255.255.255.255        127.0.0.1       127.0.0.1   20
    192.168.1.255  255.255.255.255      192.168.1.6     192.168.1.6   20
        224.0.0.0        240.0.0.0      192.168.1.6     192.168.1.6   20
  255.255.255.255  255.255.255.255      192.168.1.6     192.168.1.6   1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/28/2013 09:07:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 664063

Error: (08/28/2013 09:07:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 662110

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 662110

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 660156

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 660156

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 658203

Error: (08/28/2013 09:07:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 658203

System errors:
=============
Error: (08/23/2013 00:25:44 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/21/2013 06:31:34 AM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/20/2013 11:23:22 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/20/2013 09:03:26 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/20/2013 08:48:40 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/20/2013 04:28:59 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Error: (08/20/2013 04:06:53 PM) (Source: PlugPlayManager) (User: )
Description: The device 'HL-DT-ST CD-ROM GCR-8240N' (IDE\CdRomHL-DT-ST_CD-ROM_GCR-8240N_______________1.07____\5&10d9d&0&0.0.0) disappeared from the system without first being prepared for removal.

Microsoft Office Sessions:
=========================
Error: (08/28/2013 09:07:47 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 664063

Error: (08/28/2013 09:07:47 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 662110

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 662110

Error: (08/28/2013 09:07:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 660156

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 660156

Error: (08/28/2013 09:07:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/28/2013 09:07:42 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 658203

Error: (08/28/2013 09:07:42 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 658203

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
eReg (Version: 1.20.138.34)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HP Help and Support (Version: 4.2.0010)
Intel® Active Management Technology LMS Service and SOL Driver
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Interface
Intel® PRO Network Connections (Version: )
iTunes (Version: 11.1.3.8)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
Logitech Harmony Remote Software (Version: 1.0.110307)
Logitech Harmony Remote Software 7 (Version: 7.7.0.0)
Logitech MouseWare 8.40
Logitech SetPoint 6.61 (Version: 6.61.15)
Memeo Instant Backup (Version: 4.60.0.7876)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.8.0)
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
MyTomTom 3.2.0.1116 (Version: 3.2.0.1116)
NOOKstudy (Version: 1.1.2.3348)
PCDrafter 2011 (Version: 11.1.0000)
PCDrafter 2012 (Version: 12.3.0000)
PCDrafter 2013 (Version: 13.1.0000)
PDF Complete
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 5.10.0.5275)
Remote Control USB Driver (Version: 2.3.2.317)
Safari (Version: 5.34.57.2)
SDMSSplash (Version: 1.0.0)
Seagate Dashboard (Version: 1.1.0.1421)
Segoe UI (Version: 14.0.4327.805)
Starcraft
StarCraft II (Version: 2.0.11.26825)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB982632) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Visual Studio C++ 10.0 Runtime (Version: 10.0.0)
WebFldrs XP (Version: 9.50.7523)
Windows Defender (Version: 1.1.1593.21)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 3055.23 MB
Available physical RAM: 1285.45 MB
Total Pagefile: 4940.44 MB
Available Pagefile: 2743.7 MB
Total Virtual: 2047.88 MB
Available Virtual: 1969.83 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.42 GB) (Free:24.84 GB) NTFS
2 Drive e: (FreeAgent GoFlex Drive) (Fixed) (Total:465.76 GB) (Free:288.33 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator            ASPNET                   Guest                   
HelpAssistant            SUPPORT_388945a0        

**** End of log ****

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.09.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: HP86754486108 [administrator]

11/9/2013 7:23:27 PM
mbam-log-2013-11-09 (19-23-27).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 218375
Time elapsed: 16 minute(s), 22 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCR\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32| (Hijack.SHELL32) -> Bad: (\\?\globalroot\Device\HarddiskVolume1\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sxvirbq\scicvpe\wow.dll) Good: (SHELL32.dll) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Documents and Settings\Administrator\Local Settings\Temp\notepad.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.

(end)



#4 PaullyD

PaullyD
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:56 AM

Posted 09 November 2013 - 09:15 PM

After Reboot:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1007
www.malwarebytes.org

Database version: v2013.10.02.12

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: HP86754486108 [administrator]

11/9/2013 7:54:08 PM
mbar-log-2013-11-09 (19-54-08).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 205586
Time elapsed: 15 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1007

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 3203645440, free: 2330976256

Downloaded database version: v2013.11.09.08
MBAMFileIO::WriteFile
Initializing...
======================
------------ Kernel report ------------
     11/09/2013 19:54:00
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
pyfrfvwu.sys
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
MpFilter.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
Mup.sys
\SystemRoot\system32\DRIVERS\igxpmp32.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\HECI.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\e1e5132.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\RtkHDAud.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\DRIVERS\lkbdfltr.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\System32\Drivers\LEqdUsb.Sys
\SystemRoot\System32\Drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\wdf01000.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\LHidEqd.Sys
\SystemRoot\system32\DRIVERS\LHidFilt.Sys
\SystemRoot\system32\DRIVERS\LMouFilt.Sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\igxpgd32.dll
\SystemRoot\System32\igxprd32.dll
\SystemRoot\System32\igxpdv32.DLL
\SystemRoot\System32\igxpdx32.DLL
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\System32\Drivers\LBeepKE.sys
\SystemRoot\system32\DRIVERS\srv.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\SystemRoot\system32\drivers\kmixer.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR3
Upper Device Object: 0xffffffff8a12f938
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000072\
Lower Device Object: 0xffffffff8a164920
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8aa41ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-12\
Lower Device Object: 0xffffffff8aadfd98
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8aa41ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8aa7ee08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8aa41ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8aa429e8, DeviceName: \Device\00000061\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8aadfd98, DeviceName: \Device\Ide\IdeDeviceP2T0L0-12\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D42AD42A

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 156071412
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Other (0x72)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 156071475  Numsec = 208845

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 80026361856 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-156281488-156301488)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffffff8a12f938, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a134408, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a12f938, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8a164920, DeviceName: \Device\00000072\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A4B57300

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 976768065

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107861504 bytes
Sector size: 512 bytes

Done!
Read File: File "C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\Cookies\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\IECompatCache\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\IETldCache\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\PrivacIE\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\All Users\DRM\drmstore.hds" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\LocalService\Cookies\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\NetworkService\Cookies\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\NetworkService\IETldCache\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)
Read File: File "C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)
Scan finished
=======================================

Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_63_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR_1_r.mbam...
Removal finished

 

Rkill 2.6.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/09/2013 08:13:18 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]

Checking Windows Service Integrity:

 * Alerter [Missing Service]
 * Browser [Missing Service]
 * lanmanworkstation [Missing Service]
 * Messenger [Missing Service]
 * Netlogon [Missing Service]
 * NtLmSsp [Missing Service]
 * RpcLocator [Missing Service]
 * NetBIOS [Missing Service]
 * Update [Missing Service]

Searching for Missing Digital Signatures:

 * C:\WINDOWS\System32\drivers\mqac.sys : 91,776 : 06/22/2009 05:48 AM : eee50bf24caeedb515a8f3b22756d3bb [NoSig]
 +-> C:\WINDOWS\$hf_mig$\KB971032\SP2QFE\mqac.sys : 91,776 : 06/22/2009 05:30 AM : 9229e191fe206628be17d1e67a5faed9 [Pos Repl]
 +-> C:\WINDOWS\$NtUninstallKB971032$\mqac.sys : 72,960 : 08/03/2004 11:58 PM : db07b0088cdfd20c2a22e675120ede34 [Pos Repl]
 +-> C:\WINDOWS\ServicePackFiles\i386\mqac.sys : 92,544 : 04/13/2008 12:39 AM : 70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]
 +-> C:\WINDOWS\system32\dllcache\mqac.sys : 91,776 : 06/22/2009 05:48 AM : eee50bf24caeedb515a8f3b22756d3bb [Pos Repl]

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 11/09/2013 08:14:03 PM
Execution time: 0 hours(s), 0 minute(s), and 45 seconds(s)



#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,680 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:56 AM

Posted 09 November 2013 - 09:59 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 PaullyD

PaullyD
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:56 AM

Posted 09 November 2013 - 10:36 PM

# AdwCleaner v3.011 - Report created 09/11/2013 at 21:33:39
# Updated 03/11/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Administrator - HP86754486108
# Running from : C:\Documents and Settings\Administrator\My Documents\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\p0g7c819.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1602 octets] - [09/11/2013 21:17:50]
AdwCleaner[R1].txt - [1093 octets] - [09/11/2013 21:32:43]
AdwCleaner[S0].txt - [1677 octets] - [09/11/2013 21:18:45]
AdwCleaner[S1].txt - [1045 octets] - [09/11/2013 21:33:39]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1105 octets] ##########
 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by Administrator on Sat 11/09/2013 at 21:25:45.51
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/09/2013 at 21:28:36.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#7 PaullyD

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Posted 10 November 2013 - 01:13 AM

No Threats found with ESET.



#8 Broni

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Posted 10 November 2013 - 01:50 PM

How is computer doing?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 PaullyD

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Posted 10 November 2013 - 08:35 PM

seems to be working great man, doesn't look to be doing the constant data packet upload/download and the volume is back with no commercials.  I can't thank you enough for the help on this, wish I could donate more but money is tight and family needs to come first.  Thanks again.



#10 PaullyD

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Posted 10 November 2013 - 08:36 PM

If nothing else, I know where I'm coming back if I need help.  Thanks.



#11 Broni

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Posted 10 November 2013 - 08:37 PM

Great!

 

Thank you for your donation :)

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 PaullyD

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Posted 10 November 2013 - 08:50 PM

Perfect, thanks again.



#13 Broni

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Posted 10 November 2013 - 08:54 PM

You're very welcome p22002759.gif


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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