Run these online virus scanners:http://www.pandasoftware.com/activescan/http://housecall.trendmicro.com/
Are you using these basic programs?aČ free
-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.Ad-Aware
-A good program similar to SpyBot S & D.Spybot S&D
-Detects and removes spyware, of different types, from your computer.SpywareBlaster
-A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.SpywareGuard
-A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.
If not, you need to. These programs, updated
and used regularly
, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...
Download them, update
them, and then run them.Important:Please
read this tutorial
on Spybot S&D before using it. Spybot can do SERIOUS
damage, if not used properly.
If that doesn't help, then:
Download the latest version of HijackThis (HJT), from here
Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
, in this folder.
This is a mandatory
step, for the backup and restore functions, of HijackThis, to be able to work.
Read the pinned post in the HJT forum, here
Follow the directions, EXACTLY
! This is important!
Then, run a log, and post it in the HJT forum here
. Do not
, fix anything, yet.
A member, of the HJT Team, will help you out.Please
, be patient, these people are volunteers. They will help you out, as soon as possible.