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So it happened... Money is gone, found some nasty things on my laptop


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#1 Cromiell

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Posted 09 November 2013 - 06:09 AM

Hello,

 

Yesterday I've been informed by ma bank that unauthorized transaction was probably held on my account via credit card. Logged onto my account and found 200 EUR missing. After being into computers world for like 10 years it's not something you'd like to happen. You hear and read about it but don't expect it to happen to yourself... Anyway it did and now I want at least know how could it happen.

I was using avira for a long time but to be honest I didn't fully scan my laptop for a period of time. Yesterday I downloaded Kaspersky Internet Security 2014 (trial) which is "advised" by my bank's support. So, it found stuff like that:

 

Trojan.Win32.StartPage.cdus (I guess related to web browsers content changing)

Trojan.Win32.Staser.fv (that's the one i am a bit scared of as for now...)

also some little guy named AdWare.Win32.D365.a

 

And here's my question. Is any of these 3 above able to send my credit cards or bank account details to "third party" people? As far as I'm concerned Staser can.

If not - I guess the main reason of my money lost is that I entered credit card details on some unauthorized website (what to be honest i can't remember eh).

 

Well, it's too late to "heal" my laptop, I am surely going for total formatting of all HDD and re-installing OS. But if you can give me more details about what I found on it and if it could be the reason - thank you.

 

with regards!



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#2 buddy215

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Posted 09 November 2013 - 08:04 AM

Yes, Staser could be the culprit that robbed you.

If you had info for your bank and credit card such a link to the sites and passwords to those sites saved on your comp then

that could be how they got your info to rob you.

 

Any and all passwords and accounts including such as email have likely been compromised/ stolen and you should change all

using a different computer.

 

Many take the extra step of using a Linux Live CD or Flash Drive to do financial transactions on. The safest way known today. 

A bit inconvenient but as you found out, obviously worth it.

 

Keep in mind that Kaspersky may not of found all the malware on your computer. Seldom does one security program do that and

often they all miss....especially if it was recently released into the wild.

 

Doing a clean install, as you intend, is the best way to be sure you removed all of the malware.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Cromiell

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Posted 09 November 2013 - 09:18 AM

So what do you think? What's the best "connection" of programs I should use to prevent future problems, because I bear in mind antivirus may simply not be enough.



#4 buddy215

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Posted 09 November 2013 - 10:23 AM

You can reduce your risks of getting malware by following some basic suggestions. Here are a few.

Keep all programs and OS updated.

Do not install Java unless you need it...that's Java...not Java Script...If you do need it, disable when not being used.

Use Firefox browser with the NoScript add-on to prevent driveby installs of malware and other types of malware while surfing.

Email....never click on a link or open an attachment unless you have confirmed from the sender or other means as to where the link takes you or what is in the attachment

Use a NON administrative account except when absolutely required otherwise.

Pay attention while installing software and choose custom install when offered and Uncheck offers of toolbars and other types of adware.

Avoid using P2P to download pirated programs, music and videos....some of the worse malware exists in those files.

 

As far as security programs go, everyone has an opinion as to which ones are best. I will suggest only to get either the paid version of Super Antispyware

or MalwareBytes AntiMalware. There are free antivirus programs such as Avast that will automatically update and protect in real time.

 

You will likely be installing some programs after you do the reinstall. I suggest you check in the link below first and if they are offered as downloads

from there to use those as they are adware free. You have to assume that ALL free programs and Add-ons are bundled with adware these days.

Ninite - Install or Update Multiple Apps at Once

 

I suggested using a Linux Live CD or Flash drive earlier. Many small businesses and home computer users have a Linux distro installed either

as a dual boot or on a separate computer that is used exclusively for financial transactions and not networked.

I do not know of any malware that is presently being used to infect Linux OSes.


Edited by buddy215, 09 November 2013 - 10:30 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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