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MSE Disabled - Zeroaccess Rootkit

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#1 ch51


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Posted 09 November 2013 - 01:32 AM

HP Pavilion G7 Laptop.

Win 7 Home Edition

64 bit

MSE not working.

Can not uninstall.

Can not run.


Ran Malware Bytes - removed 4 items


Ran rkill - says exhibiting signs of zeroaccess rootkit.


I haven't visited for quite a while - but looks like its time for some help.


Thanks in advance.


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#2 noknojon


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Posted 09 November 2013 - 01:54 AM

Hi ch51 -

Please follow the instructions in THIS PREP GUIDE starting at Step #6.

If you cannot complete a step, skip it and continue.


Post a new topic with the DDS logs and a brief description of the problem.


The Experts have a wait time of about a day, so please be patient ..........


Good Luck -

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