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PC random freezes (windows 7)


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#1 theMartin

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Posted 08 November 2013 - 11:38 AM

Hello,
So, I have a huge problem. My computer randomly freezes, it happens more often if I play any game with high requirements or simply listen to music on youtube.. but sometimes it happens even if dont do anything.
'n yea, my pc froze 5 times in 15 minutes today, so i'm lucky if i get this thread finished
I have re-applied thermal paste both to my CPU and GPU. So I dont think it's a overheating problem.
I have also re-installed windows, but nothing changed (so this must be a hardware problem).

I attached a file of my HWMonitor readings just in case..

And my specs:
Asus M5A97 LE R2.0
AMD FX-4170 quad-core
Gigabyte nvidia GTX 550ti GPU
1x Kingston HyperX genesis 4gb RAM
Codegen 600W PSU

HELP!

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#2 hamluis

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Posted 08 November 2013 - 01:15 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 theMartin

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Posted 08 November 2013 - 01:33 PM

Thanks for your reply.

So here are the results from MiniToolBox-

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Martin (administrator) on 08-11-2013 at 20:31:14
Running from "C:\Users\Martin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/08/2013 06:35:36 PM) (Source: Winlogon) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (11/08/2013 06:11:28 PM) (Source: Winlogon) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (11/08/2013 06:06:32 PM) (Source: Winlogon) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (11/05/2013 05:23:03 PM) (Source: Winlogon) (User: )
Description: Windows license activation failed. Error 0x80070005.
 
Error: (11/04/2013 10:42:46 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
Error: (11/04/2013 07:35:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: jusched.exe, version: 2.1.9.4, time stamp: 0x513f4a9a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xb5c
Faulting application start time: 0xjusched.exe0
Faulting application path: jusched.exe1
Faulting module path: jusched.exe2
Report Id: jusched.exe3
 
Error: (11/04/2013 06:15:53 AM) (Source: Software Protection Platform Service) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
Error: (11/03/2013 09:30:40 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
Error: (11/03/2013 08:49:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: vegas110.exe, version: 11.0.0.682, time stamp: 0x4f9674c3
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51db96c5
Exception code: 0xc0000374
Fault offset: 0x000c385b
Faulting process id: 0x1718
Faulting application start time: 0xvegas110.exe0
Faulting application path: vegas110.exe1
Faulting module path: vegas110.exe2
Report Id: vegas110.exe3
 
Error: (11/03/2013 08:30:40 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation Scheduler (sppuinotify.dll) failed with the following error code:
0x80070005
 
 
System errors:
=============
Error: (11/08/2013 06:35:35 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:34:24 on ?2013.?11.?08. was unexpected.
 
Error: (11/08/2013 06:14:17 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (11/08/2013 06:11:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:09:06 on ?2013.?11.?08. was unexpected.
 
Error: (11/08/2013 06:06:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:32:51 on ?2013.?11.?08. was unexpected.
 
Error: (11/07/2013 06:02:34 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (11/05/2013 05:25:53 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (11/05/2013 05:23:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:21:09 on ?2013.?11.?05. was unexpected.
 
Error: (11/04/2013 10:42:46 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (11/04/2013 09:47:19 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
Error: (11/03/2013 00:17:35 PM) (Source: DCOM) (User: )
Description: C:\Windows\System32\slui.exe -Embedding5{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.1.28086)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
AMD APP SDK Runtime (Version: 10.0.937.2)
AMD Catalyst Install Manager (Version: 8.0.877.0)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.16.10.0)
avast! Pro Antivirus (Version: 9.0.2006)
Bandicam
Bandisoft MPEG-1 Decoder
Codecs for Windows 7 Pack 4.0.5 (Version: 4.0.5)
Core Temp 1.0 RC6 (Version: 1.0)
CPUID HWMonitor 1.24
DAEMON Tools Pro (Version: 4.40.0312.0221)
DiRT 3 (Version: 1.0.0000.130)
Driver Detective (Version: 8.1)
Driver Genius Professional Edition
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 30.0.1599.101)
Google Earth Plug-in (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.165)
GPU Temp version 1.0 (Version: 1.0)
Grand Theft Auto IV (Version: 1.00.0000)
GTA IV Vehicle Mod Installer v1.3
GTA IV Vehicle Mod Installer v1.5
GTA San Andreas (Version: 1.00.00001)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
K-Lite Codec Pack 9.5.0 (Basic) (Version: 9.5.0)
Latvian (QWERTY ‘,) x86 and x64 (Version: 1.0.3.40)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Minecraft1.6.2
MSVCRT Redists (Version: 1.0)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 331.58 (Version: 331.58)
NVIDIA 3D Vision Driver 331.58 (Version: 331.58)
NVIDIA Control Panel 331.58 (Version: 331.58)
NVIDIA GeForce Experience 1.7 (Version: 1.7)
NVIDIA Graphics Driver 331.58 (Version: 331.58)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 9.3.16 (Version: 9.3.16)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3158)
NVIDIA Update 9.3.16 (Version: 9.3.16)
NVIDIA Update Components (Version: 9.3.16)
NVIDIA Virtual Audio 1.2.9 (Version: 1.2.9)
OpenAL
Preset Manager 2.0 (Version: 2.0.114)
Rapture3D 2.4.8 Game
Realtek Ethernet Controller Driver (Version: 7.58.411.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6657)
Rockstar Games Social Club (Version: 1.00.0000)
Samsung Printer Live Update (Version: 1.01.00:04(2013-04-22))
SHIELD Streaming (Version: 1.6.34)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.10 (Version: 6.10.104)
Speccy (Version: 1.23)
TeamViewer 8 (Version: 8.0.17292)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vegas Pro 11.0 (Version: 11.0.370)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
WinRAR 4.20 (32-bit) (Version: 4.20.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 48%
Total physical RAM: 3273.77 MB
Available physical RAM: 1672.91 MB
Total Pagefile: 6545.84 MB
Available Pagefile: 4651.55 MB
Total Virtual: 2047.88 MB
Available Virtual: 1936.36 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.69 GB) (Free:27.3 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MARTIN-PC
 
Administrator            Guest                    Martin                   
UpdatusUser              
 
 
**** End of log ****
 
and snapshot-
 


#4 hamluis

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Posted 08 November 2013 - 04:11 PM

Windows install 26 Aug 2013, no critical updates installed since then.  Why?\

 

There is no reason that I can discern that this system should have the problems documented...if the install is legal.

 

Louis



#5 voodoochildbc

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Posted 08 November 2013 - 04:20 PM

I would download ->burn to CD -> run Memtest86+ and see if you have a bad piece of RAM.

 

http://www.memtest86.com/download.htm

 

Just run one or two passes on the RAM, and if you get any errors, it's likely bad.



#6 theMartin

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Posted 10 November 2013 - 05:07 AM

I have switched RAM cards several times, didnt help



#7 Towle

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Posted 14 November 2013 - 12:10 AM

Get rid of the core temp RC 6 do not run it, it is causing my PC to freeze, Once I got rid of it , started working perfectly , go back to the RC 5 version

 

 

I suspect this is the root cause.

 

It was reporting the wrong CPU as well , I have I7 2600K SandyBridge and it was reporting an I5 with 2 cores..


Edited by Towle, 14 November 2013 - 12:11 AM.


#8 theMartin

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Posted 15 November 2013 - 02:19 AM

Ok, thanks, i removed it, let's see what happens






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