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#1 HEL_Master

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Posted 01 May 2006 - 01:42 PM

Okay this is a weird one, and i am not sure if it can be solved.

I recently removed a system file, the name of it i don't remember accidentally on the processes tab. I cannot hear sound on my desktop but if something like windows media player or a game opens up i can hear the sound on that. The sound configuration on the toolbar is now non existent.. ever since i did this. I have went to add hardware and tried to add my soundcard but it says it is working fine. and whenever i go to some sort of sound option it says the default device is modem playback or something.

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#2 Herk

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Posted 01 May 2006 - 01:56 PM

Have you restarted your computer?

#3 HEL_Master

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Posted 01 May 2006 - 02:11 PM

Yes the problem has been happening for a few days.

#4 ThorXP

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Posted 01 May 2006 - 02:29 PM

Ok Have you tried doing this, When booting into windows xp press the F8 key like you want to go to Safe Mode, when you get to the screen that gives you all of the options click on the one that says last known good configuration and then try your sound after.

The problem here actually is you did not write down what you turned off and now you cannot turn it back on. I think there are only three ways maybe four to fix this problem. I need one question answered first.

Do you have Service Pack 2 installed?

If you do the only thing your original system recovery software is good for is the image file for the system tracks it should not be used for a full or partial system restore because when SP2 was installed it made your operating system different.

If we knew what process was turned off it would be simple just go turn it back on. If going back to the last known good config does not work Please post back here and I will give you a way to possibly solve your problem.

#5 HEL_Master

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Posted 01 May 2006 - 03:22 PM

Okay ive just restarted my computer with those settings, no luck.
I have service pack 2 yes. I know the problem is that we dont know the name of the process i closed down, i accidentally did the wrong one.

#6 ThorXP

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Posted 01 May 2006 - 03:33 PM

Ok you have SP2 installed, question was it installed with the OS? or was it installed separately?

#7 HEL_Master

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Posted 01 May 2006 - 03:35 PM

Seperately i think.

#8 ThorXP

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Posted 01 May 2006 - 03:48 PM

Ok separately. for this you are going to do a complete reinstall of Windows XP from your recovery disk and then the reinstall of all of your apps. First thing is you will have to backup all of your important files including favorites, address book(s) etc. Then follow the instructions in the following article.

Step-By-Step: Reinstall Windows =
http://www.pcworld.com/howto/article/0,aid...6,tk,urx,00.asp

If your recovery software has the capability of doing a system repair from running the recovery disk you will not have to do the full system restore. The best and unfortunately only way to find this out is to call your computer companies tech support and they will or should walk you thru the process, or if you know somebody that knows you model of computer and has done this before. This is the only case I would suggest calling tech support and make sure you back up all of your data before you call if anything goes wrong and the computer decides to do a full install or recovery and you do not have your data backed up you are hosed big time.

I really wish there was something else I could suggest but if you wish please keep an eye on this thread maybe somebody else might know how to solve it a different way. I know I will keep an eye out also.

#9 JU$T1N

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Posted 01 May 2006 - 05:44 PM

WHOOOOAAAHHH THERE BIG THOR FELLA !

You are telling this guy to wipe out his system when he is having a minor sound problem... /?

Doesnt that sound a little bit like...ummmm OVERKILL

:Try an SFC / SCANNOW from Command Prompt.

--This will replace any missing or corrupt system files
(Have your XP Disk ready for extraction)
JU$T1N~1

#10 HEL_Master

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Posted 01 May 2006 - 06:54 PM

Is the xp disk required for this because my computer only came with a recovery disk not an xp disk.

#11 ThorXP

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Posted 01 May 2006 - 07:24 PM

Hello JU$T1N, If you were to take a read on his first post he says he ended process on the wrong process and now certain parts of his sound does not work correctly actually not at all. Not knowing the process that was ended is a problem. If I knew what the process was I could tell him exactly how to restart it. But5 alas I do not know so I can not tell him. There is another way I believe to fix this but he needs to have a disk made up with Service Pack 2 slipstreamed into it and made boot able so he can boot to it and go thru the install and do a repair of his system. This only works if you have an OEM Microsoft XP home install disk with nothing slipstreamed into it like SP1 etc and you need his system restore disk just for the image file for the system tracks and burn all of this to a new cd.

Running sfc /scannow will do no good in this case I have tried it.

HEL_Master

What might help is the instructions for making the special disk. I do not know if it will work but I will send it to him anyway. Please backup all of your data before starting this. I will send two different sites, one for the slipstreamed disk and the other for how to do a repair You are going to need a original Windows OEM Install disk for thisprocedure, one tip if you can find one that already has service pack 2 installed you are half-way there, all you have to do is follow theinstructions from after the slipstreaming on. Oh you have to copy this whole disk to your hard drive where the directions say in Slipstreaming.

Build an XP-SP2 Recovery Disc = http://www.pcmag.com/article2/0,1759,1747010,00.asp

How to Perform a Windows XP Repair Install = http://www.michaelstevenstech.com/XPrepairinstall.htm

On the bootable disk the only way you will know if it is succesful is if it boots from starting your computer. If it does not boot you have a coaster.

#12 Herk

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Posted 01 May 2006 - 11:36 PM

Running sfc /scannow will do no good in this case I have tried it.


That's not necessarily true. Sfc will look in the i386 folder as well as the Win Update folders for files. If the backup files are corrupt, then it will need a disk. Further, it may not be a system process that was ended - it might have been part of a sound card program that won't be found by SFC. It might be necessary to reinstall the sound card's programs/drivers.

Notes on SFC

#13 ThorXP

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Posted 02 May 2006 - 08:10 AM

Herk, He ended task on a program and can not remember what it was. Unless you have written it down you can not restart it because you know not what it is. I had a computer that this was done to and the gentleman that owns it will not do what has to be done. This is the same problem.

HEL_Master

One other way you can possibly fix this problem.

First - back up all of your important data to CD-r or DVD.

Second - I only suggest this because not every recovery disk has the same options on it for this task and if this one does I suggest that you have some expert help to walk you thru this. Call tech support for your computer manufacturer and explain what is going on and ask them if thier recovery disk is capable of doing a system repair, which will reinstall Windows and not mess your files by reformatting. You might have to reinstall Service Pack 2 and get all of the updates again but this will get that file back so it is started.

If you have to when you call tech support and explain your problem to the tech you can ask to have a product specialist call you back. Product Specialists are the more knowledgable tech support agents. They might squack a bit but bewlieve me it will be worth it.

#14 HEL_Master

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Posted 02 May 2006 - 12:18 PM

Simple would be to just scrub my harddrive and start over, i thank you for your help and the time it took you to help me.




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