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Goolge Redirect Virus for Windows 7


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17 replies to this topic

#1 OlympicsFan

OlympicsFan

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Posted 07 November 2013 - 10:32 PM

Attached File  attach.txt   11.4KB   0 downloadsHi, I'm helping my parents who were infected with the google redirect virus issue.  I have already tried Malwarebytes and searched for TDSS using a variety of online guides for manual removal of this issue but have not found anything.  When you click on a search result link a page that pretends to be McAfee SiteAdvisor displays and then no matter how you close it you are directed to another page (overstock.com or Amazon).  Since I'm semi-remote I want to avoid downloading and running unnecessary scans on their computer.  Can you help?  The DDS log is below.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by Denise at 22:18:51 on 2013-11-07
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3839.2629 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
uRun: [Adobe CSS5.1 Manager] C:\Users\Denise\AppData\Local\078de1d1-4c19-4b74-998d-eb01110c1a75ad\dedcbdebcaad.exe
uRun: [PDF-TIFF-Tools.com] rundll32 "C:\Users\Denise\AppData\Local\{1C4D70CA-7B28-4432-B888-948018945005}\PDF-TIFF-Tools.com\gnne.dll",DllRegisterServer
uRun: [Hlsics Update] regsvr32.exe C:\Users\Denise\AppData\Local\Hlsics\neethi.dll
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1 71.250.0.12
TCP: Interfaces\{7C887AD3-7C92-4A63-BA5B-7BF1B2A2E2F9} : DHCPNameServer = 192.168.1.1 71.250.0.12
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-4-14 771536]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-6-27 340216]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-5-31 55280]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-5-31 203776]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-13 201304]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-13 201304]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-13 201304]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-11-13 201304]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-6-27 241456]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-6-27 218760]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-6-27 182752]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-5-31 689472]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-6-27 70112]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-5-31 320040]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-6-27 309840]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-6-27 515968]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2012-9-28 196440]
S3 mbamchameleon;mbamchameleon;C:\Windows\System32\drivers\mbamchameleon.sys [2013-7-9 36680]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-6-27 106552]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-12-26 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-12-26 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-15 1255736]
.
=============== Created Last 30 ================
.
2013-11-08 02:36:58 -------- d-----w- C:\Windows\pss
2013-11-06 13:36:16 -------- d-----w- C:\Users\Denise\AppData\Local\Hlsics
2013-10-09 14:08:45 633856 ----a-w- C:\Windows\System32\comctl32.dll
2013-10-09 14:07:59 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-10-09 14:07:55 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-10-09 14:07:55 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-09 14:07:55 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-09 14:07:55 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-09 14:07:54 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-09 14:07:54 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-09 14:07:54 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
.
==================== Find3M  ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 22:19:41.65 ===============



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#2 gringo_pr

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Posted 07 November 2013 - 10:38 PM


Hello OlympicsFan

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 OlympicsFan

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Posted 09 November 2013 - 02:02 PM

Hi Gringo! Thanks for the assistance.  I ran the Adwcleaner twice so I posted both logs and the JRT below.

 

# AdwCleaner v3.011 - Report created 09/11/2013 at 13:41:56
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Denise - DENISE-PC
# Running from : C:\Users\Denise\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\YahooPartnerToolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

*************************

AdwCleaner[R0].txt - [1257 octets] - [09/11/2013 13:39:11]
AdwCleaner[S0].txt - [1137 octets] - [09/11/2013 13:41:56]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1197 octets] ##########

 

Round 2:

 

# AdwCleaner v3.011 - Report created 09/11/2013 at 13:44:31
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Denise - DENISE-PC
# Running from : C:\Users\Denise\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

*************************

AdwCleaner[R0].txt - [1257 octets] - [09/11/2013 13:39:11]
AdwCleaner[R1].txt - [759 octets] - [09/11/2013 13:43:53]
AdwCleaner[S0].txt - [1277 octets] - [09/11/2013 13:41:56]
AdwCleaner[S1].txt - [681 octets] - [09/11/2013 13:44:31]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [740 octets] ##########

 

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Denise on Sat 11/09/2013 at 13:50:48.41
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{04D74B31-301D-4FB5-98C9-B3F695ABFFBB}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{0C870FF7-6822-4A91-9936-AC0427ADFEA1}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{0CC90385-BB1F-4214-B94D-8EE7171A185B}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{0D7EBBC9-0599-42F0-A9F7-757CFCC2522F}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{1055EC55-A315-44AF-9FDE-1B7505ECD4FE}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{12C06EA1-2BCC-46E3-8939-D3C62937D4DE}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{17EC4361-AC04-45F1-8EAB-36838A3D6AF1}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{1B0EFDA6-A559-4B5F-95A3-90ECBE2EFC8F}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{2009A4F4-D6EB-42A3-BA29-C2EA72048D6F}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{233FB3A0-0857-4633-84D3-B4C1D535B069}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{2E0A17BF-2EC8-43C8-A471-D935DFCEE2F1}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{3879E8D5-4576-40DD-A05A-0E87C006D4D0}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{417F4540-0446-4C90-9A69-0F92810DEEA2}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{41931579-D87F-4010-8516-2D76C172F5F5}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{42FC2AEB-F984-4162-95AC-37313D7FF8DB}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{446917CB-3D34-4007-BBB9-0C9F6ED1F2A5}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{45169C87-8F28-427B-B514-93AA7CD4F6BD}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{47129880-FE45-4297-8535-D91E54FC835B}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{4D3F1BBB-99B8-4AD3-96DC-3A81AD518809}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{4E9CB968-9EA2-4C87-A746-2582F6BC4C58}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{50135551-4F26-4FD7-B700-E62B64D74A45}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{507E4EF5-CA94-4E3B-B926-2C6BBE4D2CD3}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{60F01260-7A2C-4B5E-8006-B9A064567A24}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{638DC210-C2B8-44F6-AB39-241B18931BBA}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{65996C63-53BF-4541-9ACC-53E200A87C61}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{65D2499D-CDAC-4CD0-A874-067F1E820634}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{67C3BA8C-C75D-46F7-9EF5-D6BE0D3A0A27}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{741A0BBC-63E3-4ED9-B25D-52B1723C7C5E}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{746DA8CA-70C3-4CDF-A4C3-0E3B1C0B4069}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{751E7CF6-DD33-4FBE-B7A3-43387F8B5F23}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{7663F827-97AA-47CA-8ACB-F5937A2F51B1}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{7822CF38-5B0B-452D-8BA9-FB009C876A1D}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{78779F89-A08A-488F-B86E-3648D973B23C}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{8693AF83-45C3-4958-9AC3-066D34557BCD}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{90CFE220-DB00-45E9-A74E-78D270F5C2E9}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{91EF19A0-5D5B-4458-9A21-88B7D75D152C}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{938F3C65-EBF6-4556-AE0C-53B570001D87}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{96685952-C760-4BE1-8B1A-B9BB3BE836FE}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{96E90B40-F4A7-4D58-978E-F2F9D25DE5A9}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{991AC395-F37E-4BED-8DDB-6FAEE8DA498D}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{9E093451-02D3-4E89-B143-C20D5D3FF43C}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{A4F5CC61-6305-4DEF-AC7B-515520F2A8B9}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{A69D8646-EC92-4200-B713-2615DC49551F}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{AF11A288-95A2-485B-AAFF-F318BDBD12AB}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{B5482B9B-0CBB-47E0-ABD5-34950F3E0EDC}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{B74EE3DE-29BF-4212-B65C-28C8F7518F01}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{C69FFE5F-B59E-4D25-BFC7-E6A087C0052B}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{C99F0BE3-E98A-428D-994E-003A2224BCFE}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{CD62C75A-9A39-4362-A5E7-4A16E248EE8D}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{D8A5E897-BEA6-4696-B08C-5D93778A1FD5}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{D8B98EEB-9DF2-46D3-BE73-DD25593DB357}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{DAB8D245-2360-41DD-A39F-25B54E29AA2B}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{DE4E5394-E488-4D1A-AE4C-B80189D4D5B0}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{E0938FE2-B26A-438E-A7C3-DF9316D2F1E0}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{EFFAD022-8E7A-4059-A172-A22929E669A6}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{F8C628D1-D64F-4C50-AA63-54926D9BACB2}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{F962A604-8231-4C9A-84FA-84828824C724}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{FA388C7F-1DEF-47EF-A61B-C3854CBD0345}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{FCA08563-5CB3-46A4-B9FB-FF6809FC9D30}
Successfully deleted: [Empty Folder] C:\Users\Denise\appdata\local\{FCB7FA5E-8A6B-4866-ADF9-ECAB1FA67B84}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/09/2013 at 13:57:13.55
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

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Posted 09 November 2013 - 03:27 PM


Hello OlympicsFan

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 OlympicsFan

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Posted 09 November 2013 - 08:43 PM

Hi Gringo,

 

I followed your instructions however ComboFix is stuck on the "preparing to run" screen.  I tried restarting again from scratch several times with the same result.  What can I do?



#6 OlympicsFan

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Posted 09 November 2013 - 10:32 PM

Hi Gringo,

 

After a few times getting stuck it finally went through.  Here is the log below:

 

ComboFix 13-11-07.01 - Denise 11/09/2013  21:21:48.1.4 - x64
Running from: c:\users\Denise\Desktop\ComboFix.exe
 * Resident AV is active
.
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Microsoft\Windows\DRM\A9E6.tmp
c:\users\Denise\AppData\Local\{1C4D70CA-7B28-4432-B888-948018945005}\PDF-TIFF-Tools.com\gnne.dll
c:\users\Denise\icq.exe
c:\users\Denise\jucheck.exe
c:\users\Denise\skype.exe
c:\windows\COUPon~1.ocx
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-10 to 2013-11-10  )))))))))))))))))))))))))))))))
.
.
2013-11-10 02:31 . 2013-11-10 02:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-09 18:50 . 2013-11-09 18:50 -------- d-----w- c:\windows\ERUNT
2013-11-09 18:38 . 2013-11-09 18:44 -------- d-----w- C:\AdwCleaner
2013-11-06 13:36 . 2013-11-08 00:29 -------- d-----w- c:\users\Denise\AppData\Local\Hlsics
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-09 14:23 . 2010-06-13 22:53 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-22 23:28 . 2013-10-09 14:32 1767936 ----a-w- c:\windows\SysWow64\wininet.dll
2013-09-22 23:27 . 2013-10-09 14:32 2876928 ----a-w- c:\windows\SysWow64\jscript9.dll
2013-09-22 23:27 . 2013-10-09 14:32 61440 ----a-w- c:\windows\SysWow64\iesetup.dll
2013-09-22 23:27 . 2013-10-09 14:32 109056 ----a-w- c:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55 . 2013-10-09 14:32 51712 ----a-w- c:\windows\system32\ie4uinit.exe
2013-09-22 22:55 . 2013-10-09 14:32 2241024 ----a-w- c:\windows\system32\wininet.dll
2013-09-22 22:55 . 2013-10-09 14:32 1365504 ----a-w- c:\windows\system32\urlmon.dll
2013-09-22 22:54 . 2013-10-09 14:32 603136 ----a-w- c:\windows\system32\msfeeds.dll
2013-09-22 22:54 . 2013-10-09 14:32 19252224 ----a-w- c:\windows\system32\mshtml.dll
2013-09-22 22:54 . 2013-10-09 14:32 855552 ----a-w- c:\windows\system32\jscript.dll
2013-09-22 22:54 . 2013-10-09 14:32 3959296 ----a-w- c:\windows\system32\jscript9.dll
2013-09-22 22:54 . 2013-10-09 14:32 53248 ----a-w- c:\windows\system32\jsproxy.dll
2013-09-22 22:54 . 2013-10-09 14:32 526336 ----a-w- c:\windows\system32\ieui.dll
2013-09-22 22:54 . 2013-10-09 14:32 67072 ----a-w- c:\windows\system32\iesetup.dll
2013-09-22 22:54 . 2013-10-09 14:32 39936 ----a-w- c:\windows\system32\iernonce.dll
2013-09-22 22:54 . 2013-10-09 14:32 136704 ----a-w- c:\windows\system32\iesysprep.dll
2013-09-22 22:54 . 2013-10-09 14:32 2647552 ----a-w- c:\windows\system32\iertutil.dll
2013-09-22 22:54 . 2013-10-09 14:32 15404544 ----a-w- c:\windows\system32\ieframe.dll
2013-09-21 03:38 . 2013-10-09 14:32 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-21 03:30 . 2013-10-09 14:32 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48 . 2013-10-09 14:32 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-09-21 02:39 . 2013-10-09 14:32 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10 . 2013-10-09 14:08 497152 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:30 . 2013-10-09 14:08 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:27 . 2013-10-09 14:08 327168 ----a-w- c:\windows\system32\mswsock.dll
2013-09-08 02:03 . 2013-10-09 14:08 231424 ----a-w- c:\windows\SysWow64\mswsock.dll
2013-09-04 12:12 . 2013-10-09 14:07 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 12:11 . 2013-10-09 14:07 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 12:11 . 2013-10-09 14:07 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 12:11 . 2013-10-09 14:07 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 12:11 . 2013-10-09 14:07 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 12:11 . 2013-10-09 14:07 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 12:11 . 2013-10-09 14:07 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-08-29 02:17 . 2013-10-09 14:08 5549504 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-29 02:16 . 2013-10-09 14:08 1732032 ----a-w- c:\windows\system32\ntdll.dll
2013-08-29 02:16 . 2013-10-09 14:08 243712 ----a-w- c:\windows\system32\wow64.dll
2013-08-29 02:16 . 2013-10-09 14:08 859648 ----a-w- c:\windows\system32\tdh.dll
2013-08-29 02:13 . 2013-10-09 14:08 878080 ----a-w- c:\windows\system32\advapi32.dll
2013-08-29 01:51 . 2013-10-09 14:08 3969472 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51 . 2013-10-09 14:08 3914176 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50 . 2013-10-09 14:08 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-08-29 01:50 . 2013-10-09 14:08 1292192 ----a-w- c:\windows\SysWow64\ntdll.dll
2013-08-29 01:50 . 2013-10-09 14:08 619520 ----a-w- c:\windows\SysWow64\tdh.dll
2013-08-29 01:48 . 2013-10-09 14:08 640512 ----a-w- c:\windows\SysWow64\advapi32.dll
2013-08-29 01:48 . 2013-10-09 14:08 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-29 00:49 . 2013-10-09 14:08 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-08-29 00:49 . 2013-10-09 14:08 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49 . 2013-10-09 14:08 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-08-29 00:49 . 2013-10-09 14:08 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-08-28 01:21 . 2013-10-09 14:08 3155968 ----a-w- c:\windows\system32\win32k.sys
2013-08-28 01:12 . 2013-10-09 14:07 461312 ----a-w- c:\windows\system32\scavengeui.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-15 98304]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-03-13 1532992]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2010-07-21 165184]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys;c:\windows\SYSNATIVE\drivers\HipShieldK.sys [x]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys;c:\windows\SYSNATIVE\drivers\mbamchameleon.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys;c:\windows\SYSNATIVE\drivers\mferkdet.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys;c:\windows\SYSNATIVE\drivers\mfewfpk.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys;c:\windows\SYSNATIVE\drivers\cfwids.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys;c:\windows\SYSNATIVE\drivers\mfefirek.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-11-10 8321568]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1 71.250.0.12
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-Adobe CSS5.1 Manager - c:\users\Denise\AppData\Local\078de1d1-4c19-4b74-998d-eb01110c1a75ad\dedcbdebcaad.exe
Wow6432Node-HKCU-Run-PDF-TIFF-Tools.com - c:\users\Denise\AppData\Local\{1C4D70CA-7B28-4432-B888-948018945005}\PDF-TIFF-Tools.com\gnne.dll
Wow6432Node-HKCU-Run-Hlsics Update - c:\users\Denise\AppData\Local\Hlsics\neethi.dll
SafeBoot-mbamchameleon
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
.
**************************************************************************
.
Completion time: 2013-11-09  22:21:55 - machine was rebooted
ComboFix-quarantined-files.txt  2013-11-10 03:21
.
Pre-Run: 679,887,777,792 bytes free
Post-Run: 680,917,938,176 bytes free
.
- - End Of File - - 27A215BDB7097AD661382FD4AABB7BE7
CDB4DE4BBD714F152979DA2DCBEF57EB

 

As far as the computer's functioning I'm getting a few security popups that were not previously there but the search links seem to be going through at the moment.
 



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:17 AM

Posted 10 November 2013 - 12:40 PM


Hello OlympicsFan

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 OlympicsFan

OlympicsFan
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:07:17 AM

Posted 10 November 2013 - 07:37 PM

Hi Gringo,

 

I did receive the  "Illegal operation attempted on a registry key that has been marked for deletion." error and had to restart while running ComboFix.  I also had to restart after saving the log.  I've pasted the report below.  The biggest problem we're having now is not with redirection (that appears to be solved), it's the security alerts.  When you click on Internet Explorer you receive a Security Alert saying "You are about to leave a secure connection...".  This happens from the start of opening the internet browser and proceeds to happen for every single page, usually multiple times per page.  I can click on "Do not show this message again" but before I do that I want to make sure that this is something that should be happening.  Thank you for your help!

 

ComboFix 13-11-10.02 - Denise 11/10/2013  18:08:25.2.4 - x64
Running from: c:\users\Denise\Desktop\ComboFix.exe
Command switches used :: c:\users\Denise\Desktop\CFScript.txt
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-10 to 2013-11-10  )))))))))))))))))))))))))))))))
.
.
2013-11-10 23:15 . 2013-11-10 23:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-10 22:54 . 2013-11-10 22:54 -------- d-----w- C:\32788R22FWJFW
2013-11-09 18:50 . 2013-11-09 18:50 -------- d-----w- c:\windows\ERUNT
2013-11-09 18:38 . 2013-11-09 18:44 -------- d-----w- C:\AdwCleaner
2013-11-06 13:36 . 2013-11-08 00:29 -------- d-----w- c:\users\Denise\AppData\Local\Hlsics
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-09 14:23 . 2010-06-13 22:53 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-22 23:28 . 2013-10-09 14:32 1767936 ----a-w- c:\windows\SysWow64\wininet.dll
2013-09-22 23:27 . 2013-10-09 14:32 2876928 ----a-w- c:\windows\SysWow64\jscript9.dll
2013-09-22 23:27 . 2013-10-09 14:32 61440 ----a-w- c:\windows\SysWow64\iesetup.dll
2013-09-22 23:27 . 2013-10-09 14:32 109056 ----a-w- c:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55 . 2013-10-09 14:32 51712 ----a-w- c:\windows\system32\ie4uinit.exe
2013-09-22 22:55 . 2013-10-09 14:32 2241024 ----a-w- c:\windows\system32\wininet.dll
2013-09-22 22:55 . 2013-10-09 14:32 1365504 ----a-w- c:\windows\system32\urlmon.dll
2013-09-22 22:54 . 2013-10-09 14:32 603136 ----a-w- c:\windows\system32\msfeeds.dll
2013-09-22 22:54 . 2013-10-09 14:32 19252224 ----a-w- c:\windows\system32\mshtml.dll
2013-09-22 22:54 . 2013-10-09 14:32 855552 ----a-w- c:\windows\system32\jscript.dll
2013-09-22 22:54 . 2013-10-09 14:32 3959296 ----a-w- c:\windows\system32\jscript9.dll
2013-09-22 22:54 . 2013-10-09 14:32 53248 ----a-w- c:\windows\system32\jsproxy.dll
2013-09-22 22:54 . 2013-10-09 14:32 526336 ----a-w- c:\windows\system32\ieui.dll
2013-09-22 22:54 . 2013-10-09 14:32 67072 ----a-w- c:\windows\system32\iesetup.dll
2013-09-22 22:54 . 2013-10-09 14:32 39936 ----a-w- c:\windows\system32\iernonce.dll
2013-09-22 22:54 . 2013-10-09 14:32 136704 ----a-w- c:\windows\system32\iesysprep.dll
2013-09-22 22:54 . 2013-10-09 14:32 2647552 ----a-w- c:\windows\system32\iertutil.dll
2013-09-22 22:54 . 2013-10-09 14:32 15404544 ----a-w- c:\windows\system32\ieframe.dll
2013-09-21 03:38 . 2013-10-09 14:32 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-21 03:30 . 2013-10-09 14:32 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48 . 2013-10-09 14:32 89600 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-09-21 02:39 . 2013-10-09 14:32 71680 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10 . 2013-10-09 14:08 497152 ----a-w- c:\windows\system32\drivers\afd.sys
2013-09-08 02:30 . 2013-10-09 14:08 1903552 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-09-08 02:27 . 2013-10-09 14:08 327168 ----a-w- c:\windows\system32\mswsock.dll
2013-09-08 02:03 . 2013-10-09 14:08 231424 ----a-w- c:\windows\SysWow64\mswsock.dll
2013-09-04 12:12 . 2013-10-09 14:07 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-09-04 12:11 . 2013-10-09 14:07 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-09-04 12:11 . 2013-10-09 14:07 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-09-04 12:11 . 2013-10-09 14:07 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-09-04 12:11 . 2013-10-09 14:07 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-09-04 12:11 . 2013-10-09 14:07 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-04 12:11 . 2013-10-09 14:07 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-08-29 02:17 . 2013-10-09 14:08 5549504 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-29 02:16 . 2013-10-09 14:08 1732032 ----a-w- c:\windows\system32\ntdll.dll
2013-08-29 02:16 . 2013-10-09 14:08 243712 ----a-w- c:\windows\system32\wow64.dll
2013-08-29 02:16 . 2013-10-09 14:08 859648 ----a-w- c:\windows\system32\tdh.dll
2013-08-29 02:13 . 2013-10-09 14:08 878080 ----a-w- c:\windows\system32\advapi32.dll
2013-08-29 01:51 . 2013-10-09 14:08 3969472 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51 . 2013-10-09 14:08 3914176 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50 . 2013-10-09 14:08 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-08-29 01:50 . 2013-10-09 14:08 1292192 ----a-w- c:\windows\SysWow64\ntdll.dll
2013-08-29 01:50 . 2013-10-09 14:08 619520 ----a-w- c:\windows\SysWow64\tdh.dll
2013-08-29 01:48 . 2013-10-09 14:08 640512 ----a-w- c:\windows\SysWow64\advapi32.dll
2013-08-29 01:48 . 2013-10-09 14:08 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-29 00:49 . 2013-10-09 14:08 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-08-29 00:49 . 2013-10-09 14:08 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49 . 2013-10-09 14:08 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-08-29 00:49 . 2013-10-09 14:08 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-08-28 01:21 . 2013-10-09 14:08 3155968 ----a-w- c:\windows\system32\win32k.sys
2013-08-28 01:12 . 2013-10-09 14:07 461312 ----a-w- c:\windows\system32\scavengeui.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-15 98304]
"Dell DataSafe Online"="c:\program files (x86)\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-12-29 140520]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-03-13 1532992]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2010-07-21 165184]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys;c:\windows\SYSNATIVE\drivers\HipShieldK.sys [x]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys;c:\windows\SYSNATIVE\drivers\mbamchameleon.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys;c:\windows\SYSNATIVE\drivers\mferkdet.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys;c:\windows\SYSNATIVE\drivers\mfewfpk.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys;c:\windows\SYSNATIVE\drivers\cfwids.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys;c:\windows\SYSNATIVE\drivers\mfefirek.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-11-10 8321568]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1 71.250.0.12
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-10  18:16:52
ComboFix-quarantined-files.txt  2013-11-10 23:16
ComboFix2.txt  2013-11-10 03:21
.
- - End Of File - - BB27E8376DCE4F72EBD00BC502DDCE91
CDB4DE4BBD714F152979DA2DCBEF57EB
 



#9 gringo_pr

gringo_pr

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Posted 11 November 2013 - 07:23 AM


Hello OlympicsFan

Internet Security message appears "You are about to leave a secure internet connection." - this was reset by one of our tools. Next time it appears look at the button left of the window and you will see a small box - put a checkmark in this box - you may also be asked if the browser you are using is the default browser this is also normal.


I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
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#10 OlympicsFan

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Posted 11 November 2013 - 10:02 PM

Hi Gringo,

 

Here you go: 

 

Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.7
Apple Application Support
Apple Software Update
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compatibility Pack for the 2007 Office system
Consumer In-Home Service Agreement
Coupon Printer for Windows
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Driver Download Manager
Dell Getting Started Guide
GoToAssist 8.0.0.514
Java Auto Updater
Java™ 6 Update 30
JPG to PDF Converter 1.0
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee SecurityCenter
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Search Enhancement Pack
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSVCRT
MSVCRT_amd64
Picasa 3
PowerDVD DX
Realtek High Definition Audio Driver
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Skins
Skype Toolbars
Skype™ 5.10
Spelling Dictionaries Support For Adobe Reader 9
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
 



#11 gringo_pr

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Posted 11 November 2013 - 10:27 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.4.7
      Coupon Printer for Windows
      Java™ 6 Update 30


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 OlympicsFan

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Posted 12 November 2013 - 09:09 PM

Hi Gringo,

 

When trying to update Adobe and Java I had difficultly.  After several computer restarts I was able to get Java but Adobe would just stall at the "initializing" page. The yellow windows bar that normally says Run or Save would never display.  For the many of these programs, Java and CCleaner for example - even if that yellow bar would display "Run" would never work.  I would click on it and it wouldn't work, I always had to save to the desktop.

 

Here is the Malwarebytes log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.12.16

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Denise :: DENISE-PC [administrator]

11/12/2013 7:58:08 PM
mbam-log-2013-11-12 (19-58-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 207641
Time elapsed: 5 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Here is the Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:54:19 PM, on 11/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Users\Denise\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11888 bytes

 

 

Overall the computer is doing much better but for full disclosure when I went to download hijackthis I accidentally clicked on a sponsor ad that started to download something.  I cancelled out of it and this was prior to running hijackthis but I hope I didn't undo all the work that was done.  :blush:



#13 gringo_pr

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    Bleepin Gringo


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Posted 12 November 2013 - 09:13 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#14 OlympicsFan

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Posted 13 November 2013 - 10:24 AM

Hi Gringo,

 

Just an FYI - when running ESET I never received an option for "Click on Advanced Settings, ensure the options

  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked."

 After I unticked Remove found threats it went straight to scan.

 

Here's the threats that were identified:

C:\Qoobox\Quarantine\C\Users\Denise\AppData\Local\{1C4D70CA-7B28-4432-B888-948018945005}\PDF-TIFF-Tools.com\gnne.dll.vir Win32/TrojanDownloader.Tracur.V trojan
C:\Users\Denise\Downloads\Setup.exe a variant of Win32/AdWare.iBryte.I.gen application
 



#15 gringo_pr

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Posted 13 November 2013 - 09:54 PM


Hello OlympicsFan

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Denise\Downloads\Setup.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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