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Using Hitman to Remove Mandiant Ransomware -- Sloooooooowww, Then Nothin'


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#1 don Roberto

don Roberto

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Posted 07 November 2013 - 06:56 PM

I've followed the directions from elsewhere on this site, attempting to remove Mandiant ransomware using Hitman. Everything seemed to be going smoothly, but then Hitman seemed to have stalled while scanning for fragments. I let that process run for over 24 hours, during which no change appeared on the screen. It had found several pieces of malware of assorted types, including Mandiant, but the "Next" button was grayed out.

 

I've tried twice. The third time, despite telling it to boot from the flash drive, it booted normally.

 

Not sure what to do next...



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#2 noknojon

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Posted 08 November 2013 - 05:18 AM

Hello -

For more detailed help, please follow the instructions in the Preparation Guide starting at Step #6.

 

Post the requested logs to  Virus and Malware Removal Logs forum NOT here, for assistance by the Malware Response Team Experts.

 

If you are not able to follow the guide please just post a New Topic and describe your problems there -

 

Thank You -






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