Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Boot up problem.


  • Please log in to reply
3 replies to this topic

#1 RChappo

RChappo

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:05:54 PM

Posted 07 November 2013 - 07:58 AM

Hello,

I have a Gateway dx4800 running Vista.
I got home from work yesterday to find that my PC had crashed while I was out (Which sometimes happens. I believe I have a overheating issue) .

Anyhow, I restarted the computer and a screen came up saying (approximately):

----

There was a problem with windows. To recover :

1) Insert recovery disk

2) Select Language

3) Select "repair my computer"

 

If power was interrupted during start up select one of the following

4) Safe mode

5) Safe mode with networking

6) Safe mode with command prompt

7) Load last known good configuration.

8) Start windows normally

-----

I attempted "Start Windows Normally" and the computer restarted but once it got past the intro BIOS/BOOT option screen a BSOD flashed up very quickly (too fast for me to read it) and the computer restarted - then the above screen displayed again. I selected each of the options (4,5,6,7,8) in turn and the same thing kept happening each time - the PC restarted and I'd end up back at that screen.

Then I remembered that I had made a Gateway Recovery disk when I first got the PC and I inserted it into the DVD drive and booted from it. The PC booted up OK to the Gateway Recovery Screen but the only recovery option I had was to "Restore Default Settings" which would erase my hard drive contents - there was no "Repair My Computer" option.

Is there a way I can boot up / fix windows without erasing my hard drive? I have most of it backed up but I'd rather not wipe it if there is an alternative. Any suggestions would be appreciated. Thanks.

 

Richard


Edited by RChappo, 07 November 2013 - 08:54 AM.


BC AdBot (Login to Remove)

 


#2 RChappo

RChappo
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:05:54 PM

Posted 07 November 2013 - 08:15 PM

My system is running Vista Home Premium 64-bit btw.

Richard

#3 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,460 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:03:54 PM

Posted 08 November 2013 - 11:14 AM

You can try doing a repair installation, this shouldn't effect your data.  Follow the instructions at the Windows Vista Forum, this includes a link for a download of a ISO image which you will need to burn to a disc to create a installation disc.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 RChappo

RChappo
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:05:54 PM

Posted 08 November 2013 - 11:18 AM

Thanks for the suggestion - I'll give it a try!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users