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Computer not getting past boot up


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#1 patrick3483

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Posted 06 November 2013 - 11:32 PM

Hello, today i just turned on my computer and it froze on startup. i cant get past the 1st dell screen, and im afraid to restart, as it is on the boot screen, and not into windows yet (or ever :( )



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#2 XAQman

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Posted 07 November 2013 - 01:19 AM

Few things you can try.

 

Get into BIOS and find the "reset to factory defaults" setting. This will reset the BIOS.

If that does not work remove the CMOS (button cell) battery for about 5 - 10 minutes.

Because it is a Dell and if it is a laptop, remove the main battery, remove any power, and hold the power button for 30 seconds. This also resets the BIOS.



#3 patrick3483

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Posted 07 November 2013 - 03:46 PM

How do i get into BIOS??



#4 patrick3483

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Posted 08 November 2013 - 12:13 AM

Update: I've figured out, to boot, I need to unplug stuff. My first thought was the boot order, and it said hard drive was already 1st. So why do I still have to unplug stuff??

#5 Sneakycyber

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Posted 08 November 2013 - 12:36 PM

Model of the computer would help ALLOT  :thumbsup2:


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#6 patrick3483

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Posted 08 November 2013 - 02:36 PM

Ahhh ok. It is a Dell studio XPS 435MT

#7 Sneakycyber

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Posted 08 November 2013 - 11:49 PM

I need to do some more research, however there is atleast one thread about the xps not booting and always trying USB boot first on the Dell forums.
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#8 patrick3483

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Posted 15 November 2013 - 02:21 PM

Anyone? Does anyone know how to fix this problem?



#9 Sneakycyber

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Posted 16 November 2013 - 01:54 AM

Sorry I got busy at work and school I will take a look again. What devices do you have plugged in? Are any of them storage devices?


Edited by Sneakycyber, 16 November 2013 - 01:58 AM.

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#10 patrick3483

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Posted 16 November 2013 - 06:02 AM

no none of them are storage devices, and i have a razer black widow ultimate, a usb hub containing a webcam,and a Razer Naga.Ive also got a turtle beach headset.



#11 Sneakycyber

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Posted 27 November 2013 - 07:34 PM

:scratchhead: Puzzling, Still not finding much from Dell support or other forums. Have you tried narrowing down which device is causing the problem. Try unplugging one device at a time untill it boots. 


Edited by Sneakycyber, 27 November 2013 - 07:39 PM.

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#12 patrick3483

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Posted 01 December 2013 - 03:27 AM

I did, it boots, but only when the keyboard is plugged in and nothing else.

The boot order is hard drive first, so its not that... Maybe the POST?






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