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PC infected with Web Attack: Neutrino Exploit Kit Website 4


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10 replies to this topic

#1 mrsbeautiful05

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Posted 06 November 2013 - 02:14 PM

Norton detected an infection and I need help getting rid of it. It says it's high risk. I've attached the logs. Thanks.

Category: Intrusion Prevention
Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description
11/4/2013 5:31:01 PM,High,An intrusion attempt by KATE-PC was blocked.,Blocked,No Action Required,Web Attack: Neutrino Exploit Kit Website 4,No Action Required,No Action Required,"KATE-PC (10.0.0.11, 51306)",reehoh7.nebraskasky.net:8000/zimwppoqbhlwmziet,"62.113.243.95, 8000",10.0.0.11 (10.0.0.11),"TCP, Port 51306"
Network traffic from <b>reehoh7.nebraskasky.net:8000/zimwppoqbhlwmziet</b> matches the signature of a known attack.  The attack was resulted from \DEVICE\HARDDISKVOLUME1\PROGRAM FILES (X86)\MOZILLA FIREFOX\FIREFOX.EXE.  To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.

Attached Files


Edited by mrsbeautiful05, 06 November 2013 - 02:16 PM.

Namaste!

Love & Light

:flowers:


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#2 nasdaq

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Posted 09 November 2013 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Nothing suspicious was found on your DDS log.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download Malwarebytes Anti-Malware mbamicontw5.gif and save it to your desktop.list]
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

    Post back with the Malwarebytes Anti-Malware log once it's complete.
    ===

    Please paste the logs in your next reply DO NOT ATTACH THEM.
    Let me know what problem persists.


#3 mrsbeautiful05

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Posted 09 November 2013 - 08:04 PM

# AdwCleaner v3.011 - Report created 09/11/2013 at 19:14:46
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kate - KATE-PC
# Running from : C:\Users\Kate\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
Folder Deleted : C:\Users\Kate\AppData\Local\Conduit
Folder Deleted : C:\Users\Kate\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Kate\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Kate\AppData\Roaming\Searchprotect
Folder Deleted : C:\Users\Kate\AppData\Roaming\Mozilla\Firefox\Profiles\aq3s26e2.default-1356991052304\CT3288691
Folder Deleted : C:\Users\Kate\AppData\Roaming\Mozilla\Firefox\Profiles\aq3s26e2.default-1356991052304\Extensions\{77E8143B-6759-416E-B521-82CFED75150B}
File Deleted : C:\END
File Deleted : C:\Users\Kate\AppData\Roaming\Mozilla\Firefox\Profiles\aq3s26e2.default-1356991052304\searchplugins\Conduit.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\ICQ\ICQToolBar
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3288691
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [ConduitFloatingPlugin_pkmpcdbgnfjfeelcpebpkflcmbkclfho]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : [x64] HKLM\SOFTWARE\DivX\Install\Setup\WizardLayout\ConduitToolbar

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\Kate\AppData\Roaming\Mozilla\Firefox\Profiles\aq3s26e2.default-1356991052304\prefs.js ]

Line Deleted : user_pref("CT3288691.FF19Solved", "true");
Line Deleted : user_pref("CT3288691.UserID", "UN30006829772367618");
Line Deleted : user_pref("CT3288691.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3288691.fullUserID", "UN30006829772367618.IN.20131107134202");
Line Deleted : user_pref("CT3288691.installDate", "07/11/2013 13:42:08");
Line Deleted : user_pref("CT3288691.installSessionId", "{9077CC14-5DB7-418C-B861-12ACECA3F733}");
Line Deleted : user_pref("CT3288691.installSp", "true");
Line Deleted : user_pref("CT3288691.installerVersion", "1.8.0.14");
Line Deleted : user_pref("CT3288691.keyword", "true");
Line Deleted : user_pref("CT3288691.originalHomepage", "hxxp://www.yahoo.com/?ilc=1");
Line Deleted : user_pref("CT3288691.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3288691.originalSearchEngine", "");
Line Deleted : user_pref("CT3288691.originalSearchEngineName", "");
Line Deleted : user_pref("CT3288691.searchRevert", "true");
Line Deleted : user_pref("CT3288691.searchUserMode", "2");
Line Deleted : user_pref("CT3288691.smartbar.homepage", "true");
Line Deleted : user_pref("CT3288691.toolbarInstallDate", "07-11-2013 13:42:03");
Line Deleted : user_pref("CT3288691.versionFromInstaller", "10.21.1.7");
Line Deleted : user_pref("CT3288691.xpeMode", "0");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3288691&CUI=UN30006829772367618&UM=2&SearchSource=13");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("browser.search.defaultenginename", "DivX Browser Bar Customized Web Search");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "DivX Browser Bar Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3288691&CUI=UN30006829772367618&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("browser.search.selectedEngine", "DivX Browser Bar Customized Web Search");
Line Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3288691&SearchSource=2&CUI=UN30006829772367618&UM=2&q=");
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3288691");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3288691&CUI=UN30006829772367618&UM=2&SearchSource=13,hxxp://search.conduit.com/?ctid=CT3288691&octid=CT3288691&SearchSource[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3288691&SearchSource=2&CUI=UN30006829772367618&UM=2&q=");
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3288691");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3288691");
Line Deleted : user_pref("smartbar.machineId", "M18R0C9OHQHKJNZ1QY9JMC1YUNHVRW4CKV0T5SLKBSTRFSCWX+8LHX/0BHBXC8UW1PRUWA/C6L7CZWNZR2E7SG");
Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3288691&CUI=UN30006829772367618&UM=2&SearchSource=13");

-\\ Google Chrome v

[ File : C:\Users\Kate\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage
Deleted : icon_url

*************************

AdwCleaner[R0].txt - [4547 octets] - [28/09/2013 15:14:24]
AdwCleaner[R1].txt - [1202 octets] - [14/10/2013 20:25:12]
AdwCleaner[R2].txt - [1131 octets] - [18/10/2013 14:00:06]
AdwCleaner[R3].txt - [1452 octets] - [28/10/2013 19:48:07]
AdwCleaner[R4].txt - [6931 octets] - [09/11/2013 19:10:19]
AdwCleaner[S0].txt - [4058 octets] - [28/09/2013 15:20:12]
AdwCleaner[S1].txt - [1155 octets] - [14/10/2013 20:26:41]
AdwCleaner[S2].txt - [1195 octets] - [18/10/2013 14:01:11]
AdwCleaner[S3].txt - [1519 octets] - [28/10/2013 19:48:45]
AdwCleaner[S4].txt - [6244 octets] - [09/11/2013 19:14:46]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [6304 octets] ##########
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Kate on Sat 11/09/2013 at 19:34:11.13
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1F163FFA-B824-4806-9BE5-2AA47FF48E2E}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Kate\appdata\local\cre"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/09/2013 at 19:55:18.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


Namaste!

Love & Light

:flowers:


#4 mrsbeautiful05

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Posted 09 November 2013 - 09:05 PM

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.09.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Kate :: KATE-PC [administrator]

Protection: Disabled

11/9/2013 8:06:09 PM
mbam-log-2013-11-09 (20-06-09).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 259295
Time elapsed: 27 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 


Namaste!

Love & Light

:flowers:


#5 nasdaq

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Posted 10 November 2013 - 08:45 AM

Looking better. Please let me know what problem persists.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#6 mrsbeautiful05

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Posted 10 November 2013 - 07:37 PM

This is what came up when I tried to download the security check. Norton displayed this after analyzing it.

 

 

Filename: nd5nhmbr.exe.part
Threat name: Suspicious.Cloud.9
Full Path: c:\users\kate\appdata\local\temp\nd5nhmbr.exe.part

____________________________



Details
Unknown Community Usage,  Unknown Age,  Risk High





Origin
Downloaded from
 http://screen317.spywareinfoforum.org/SecurityCheck.exe





Activity
Actions performed: Actions performed: 1



____________________________



On computers as of
Not Available


Last Used
11/10/2013 at 7:35:55 PM


Startup Item
No


Launched
No


____________________________


Unknown
It is unknown how many users in the Norton Community have used this file.

Unknown
This file release is currently not known.

High
This file risk is high.

Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.



____________________________


http://screen317.spywareinfoforum.org/SecurityCheck.exe

Downloaded File nd5nhmbr.exe.part Threat name: Suspicious.Cloud.9
 from spywareinfoforum.org

Source: External Media



____________________________

File Actions

File: c:\users\kate\appdata\local\temp\ nd5nhmbr.exe.part Removed
____________________________


File Thumbprint - SHA:
af29c08f7b66674f6373bcd93e66b9ceda0a9f2b5ec1a3aadc37c8abc8e14e6a
File Thumbprint - MD5:
Not available


Namaste!

Love & Light

:flowers:


#7 nasdaq

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Posted 11 November 2013 - 09:13 AM

Ignore this.

Norton 360 quarantines the file. You can restore it. Follow the directions.

#8 mrsbeautiful05

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Posted 11 November 2013 - 03:04 PM

 Results of screen317's Security Check version 0.99.76  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.117  
 Adobe Reader 9  
 Adobe Reader XI  
 Mozilla Firefox (25.0)
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 8%
````````````````````End of Log``````````````````````

 


Namaste!

Love & Light

:flowers:


#9 nasdaq

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Posted 12 November 2013 - 07:34 AM

Remove this old version of Adobe Reader 9 using the Add/Remove programs.

===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#10 mrsbeautiful05

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Posted 12 November 2013 - 02:24 PM

Not really sure why you think I have Adobe 9. I checked my prog's, and it's Adobe 11. Anyhow, also, I never ran Combo Fix. So no need to uninstall it. When I opened FF, Norton told me it removed the security check software threat of Suspicious.Cloud9. Other than that, things seem to be ok.


Namaste!

Love & Light

:flowers:


#11 nasdaq

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Posted 13 November 2013 - 07:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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