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Registry key identified by Malwarebytes -cannot clean


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#1 AKXPS

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Posted 06 November 2013 - 07:36 AM

I used Malwarebytes to cleanup malware & bots on this PC that were missed by McAfee.There is one registry key that cannot seem to be cleaned: HKCU\software\microsoft\RUN\GoogleUpdate^(sseccaZ.najorT). Can I just run regedit & delete this key without crashing the OS? Better yet, is there a good tool available to clean up Malware identified in the registry? 

 

Also, since the cleanup, the DOS command window flashes before loading Windows7 OS. Any ideas?


Edited by hamluis, 07 November 2013 - 11:01 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 buddy215

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Posted 06 November 2013 - 08:03 AM

It seems you have a rootkit...possibly zero access.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER.  You should consider them to be compromised. You should change each password by using a different computer and not the infected one.

 

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