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Google thinks I'm in another city


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13 replies to this topic

#1 1busybee

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Posted 05 November 2013 - 08:02 PM

Running Windows 8.1 in California.  My Google search results for bank, sigalert, ect. give me results for Houston.  This happens on both Chrome and IE. I checked my ip address and it is the correct location (California).  This just started happening two days ago.  Please advise.  Thanks.


Edited by 1busybee, 05 November 2013 - 08:03 PM.


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#2 cryptodan

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Posted 05 November 2013 - 08:49 PM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 1busybee

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Posted 05 November 2013 - 09:29 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Liz (administrator) on 05-11-2013 at 18:21:41
Running from "C:\Users\Liz\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Ethernet (Connected)
Dell Wireless 1506 802.11b|g|n (2.4GHz) = Wi-Fi (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : liz
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.2wire.net
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1E-84-DC-4F-70-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : A4-1F-72-92-4F-45
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:30a:2e1e:5e70:99c:e589:532a:c745(Preferred) 
   Temporary IPv6 Address. . . . . . : 2602:30a:2e1e:5e70:b580:4c9f:e256:4174(Deprecated) 
   Link-local IPv6 Address . . . . . : fe80::99c:e589:532a:c745%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, November 1, 2013 10:43:50 PM
   Lease Expires . . . . . . . . . . : Wednesday, November 6, 2013 9:47:45 AM
   Default Gateway . . . . . . . . . : fe80::c283:aff:fe3d:4dd9%4
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 363077490
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-72-06-B6-0C-84-DC-4F-70-DC
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wi-Fi:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Dell Wireless 1506 802.11b|g|n (2.4GHz)
   Physical Address. . . . . . . . . : 0C-84-DC-4F-70-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.gateway.2wire.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 2:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3cfa:183a:5d1e:1a18(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3cfa:183a:5d1e:1a18%7(Preferred) 
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-72-06-B6-0C-84-DC-4F-70-DC
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  homeportal
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4000:802::1002
 74.125.225.227
 74.125.225.228
 74.125.225.224
 74.125.225.225
 74.125.225.230
 74.125.225.233
 74.125.225.226
 74.125.225.231
 74.125.225.238
 74.125.225.232
 74.125.225.229
 
 
Pinging google.com [2607:f8b0:4000:802::1002] with 32 bytes of data:
Request timed out.
Reply from 2607:f8b0:4000:802::1002: time=58ms 
 
Ping statistics for 2607:f8b0:4000:802::1002:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 58ms, Average = 58ms
Server:  homeportal
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=113ms TTL=48
Reply from 98.138.253.109: bytes=32 time=78ms TTL=48
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 78ms, Maximum = 113ms, Average = 95ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  8...1e 84 dc 4f 70 dc ......Microsoft Wi-Fi Direct Virtual Adapter
  4...a4 1f 72 92 4f 45 ......Realtek PCIe GBE Family Controller
  3...0c 84 dc 4f 70 dc ......Dell Wireless 1506 802.11b|g|n (2.4GHz)
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254      192.168.1.8     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.8    276
      192.168.1.8  255.255.255.255         On-link       192.168.1.8    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.8    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.8    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.8    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  4    276 ::/0                     fe80::c283:aff:fe3d:4dd9
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:90d7:3cfa:183a:5d1e:1a18/128
                                    On-link
  4    276 2602:30a:2e1e:5e70::/64  On-link
  4    276 2602:30a:2e1e:5e70:99c:e589:532a:c745/128
                                    On-link
  4    276 2602:30a:2e1e:5e70:b580:4c9f:e256:4174/128
                                    On-link
  4    276 fe80::/64                On-link
  7    306 fe80::/64                On-link
  4    276 fe80::99c:e589:532a:c745/128
                                    On-link
  7    306 fe80::3cfa:183a:5d1e:1a18/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    276 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/04/2013 01:41:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: McSmtFwk.exe, version: 4.8.704.0, time stamp: 0x51f7f8d2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000bb47f0
Faulting process id: 0x1598
Faulting application start time: 0xMcSmtFwk.exe0
Faulting application path: McSmtFwk.exe1
Faulting module path: McSmtFwk.exe2
Report Id: McSmtFwk.exe3
Faulting package full name: McSmtFwk.exe4
Faulting package-relative application ID: McSmtFwk.exe5
 
Error: (10/31/2013 02:08:28 PM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x8898008d)
 
Error: (10/31/2013 02:08:22 PM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x8898008d)
 
Error: (10/29/2013 06:25:37 PM) (Source: Perflib) (User: )
Description: rdyboost4
 
Error: (10/28/2013 05:28:29 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Dell Update -- Error 1939. Service 'Dell Update Service' (DellUpdate) could not be configured.  This could be a problem with the package or your permissions. Verify that you have sufficient privileges to configure system services.
 
Error: (10/28/2013 05:28:29 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Dell Update -- Error 1923. Service 'Dell Update Service' (DellUpdate) could not be installed.  Verify that you have sufficient privileges to install system services.
 
Error: (09/17/2013 06:26:29 PM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=29.0.1547.66;lang=;id=;is_machine=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\09509b84-baa0-4983-802e-721b9d7ab0e6.dmp
 
Error: (09/17/2013 03:34:18 PM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: Content is missing.
Error Code:a7f42014
 
Error: (09/17/2013 03:34:16 PM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: Content is missing.
Error Code:a7f42014
 
Error: (09/17/2013 03:34:11 PM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: Content is missing.
Error Code:a7f42014
 
 
System errors:
=============
Error: (11/05/2013 10:00:00 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/04/2013 09:44:33 PM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
Error: (11/04/2013 03:25:38 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 03:25:38 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 03:25:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 03:25:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 11:54:19 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 11:54:19 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
 
Error: (11/04/2013 10:56:13 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (11/04/2013 05:09:18 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4
 
 
Microsoft Office Sessions:
=========================
Error: (11/04/2013 01:41:24 AM) (Source: Application Error)(User: )
Description: McSmtFwk.exe4.8.704.051f7f8d2unknown0.0.0.000000000c00000050000000000bb47f0159801ced8ca67da84a7C:\PROGRA~1\COMMON~1\McAfee\Platform\MSM\McSmtFwk.exeunknown44694387-4535-11e3-be75-a41f72924f45
 
Error: (10/31/2013 02:08:28 PM) (Source: Desktop Window Manager)(User: )
Description: 0x8898008d
 
Error: (10/31/2013 02:08:22 PM) (Source: Desktop Window Manager)(User: )
Description: 0x8898008d
 
Error: (10/29/2013 06:25:37 PM) (Source: Perflib)(User: )
Description: rdyboost4
 
Error: (10/28/2013 05:28:29 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Dell Update -- Error 1939. Service 'Dell Update Service' (DellUpdate) could not be configured.  This could be a problem with the package or your permissions. Verify that you have sufficient privileges to configure system services.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (10/28/2013 05:28:29 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Dell Update -- Error 1923. Service 'Dell Update Service' (DellUpdate) could not be installed.  Verify that you have sufficient privileges to install system services.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/17/2013 06:26:29 PM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=29.0.1547.66;lang=;id=;is_machine=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\09509b84-baa0-4983-802e-721b9d7ab0e6.dmp
 
Error: (09/17/2013 03:34:18 PM) (Source: AVLogEvent)(User: NT AUTHORITY)
Description: a7f42014
 
Error: (09/17/2013 03:34:16 PM) (Source: AVLogEvent)(User: NT AUTHORITY)
Description: a7f42014
 
Error: (09/17/2013 03:34:11 PM) (Source: AVLogEvent)(User: NT AUTHORITY)
Description: a7f42014
 
 
=========================== Installed Programs ============================
 
Amazon Browser App (Version: 1.0.0.0)
Conexant SmartAudio HD (Version: 8.50.12.0)
CyberLink LabelPrint 2.5 (Version: 2.5.5415)
CyberLink Media Suite 10 (Version: 10.0.1.2417)
CyberLink Media Suite Essentials (Version: 10.0)
CyberLink Power2Go 8 (Version: 8.0.0.2126)
CyberLink PowerDirector 10 (Version: 10.0.1.2413)
CyberLink PowerDVD 10 (Version: 10.0.4828.52)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery - Support Software (Version: 1.6.1.1)
Dell Backup and Recovery (Version: 1.6.1.1)
Dell Digital Delivery (Version: 2.7.1000.0)
Dell Product Registration (Version: 1.16.1)
Dell Wireless Driver Installation (Version: 10.0)
Google Chrome (Version: 30.0.1599.101)
Google Update Helper (Version: 1.3.21.165)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.1.0.1281)
Intel® Processor Graphics (Version: 10.18.10.3316)
Intel® Rapid Storage Technology (Version: 11.6.0.1030)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
McAfee LiveSafe – Internet Security (Version: 12.8.856)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office (Version: 15.0.4454.1510)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
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NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
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========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 8063.54 MB
Available physical RAM: 5432.42 MB
Total Pagefile: 9983.54 MB
Available Pagefile: 6103.78 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.13 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1849.8 GB) (Free:1819.84 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LIZ
 
Administrator            Guest                    Liz                      
UpdatusUser              
 
 
**** End of log ****


#4 cryptodan

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Posted 05 November 2013 - 09:34 PM

Can you go to www.whatismyip.com and post the result.

#5 1busybee

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Posted 06 November 2013 - 02:03 PM

My IP:  162.225.229.231  No proxy detected.  City:  Los Angeles  State:  California  Country:  United States



#6 cryptodan

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Posted 06 November 2013 - 03:44 PM

ADW Cleaner
Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

Edited by cryptodan, 06 November 2013 - 03:44 PM.


#7 1busybee

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Posted 06 November 2013 - 04:27 PM

# AdwCleaner v3.011 - Report created 06/11/2013 at 13:01:45
# Updated 03/11/2013 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : Liz - LIZ
# Running from : C:\Users\Liz\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Liz\AppData\Local\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16384
 
 
-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\Liz\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [846 octets] - [06/11/2013 13:00:23]
AdwCleaner[S0].txt - [770 octets] - [06/11/2013 13:01:45]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [829 octets] ##########


#8 cryptodan

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Posted 06 November 2013 - 08:29 PM

Does it still think you are in Texas, and if it does can you post a screenshot of the ads?

#9 1busybee

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Posted 06 November 2013 - 09:20 PM

My right click paste isn't working.   Maybe you could help me with that too.  My screenshot was too big to attach.  My ie search of pizza turned up Houston results.  My barber google search turned up Houston results too.

 

 



#10 cryptodan

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Posted 06 November 2013 - 09:30 PM

Save the picture in MS Paint using .png as the extension and then upload to http://imgur.com and paste the link here.

On the lower right hand corner of the Chrome App is called Settings click on it and go to Search Settings then in the location bar see if you have texas listed there, and if you do remove it or put in your zipcode for LA Results.

Edited by cryptodan, 06 November 2013 - 09:40 PM.


#11 1busybee

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Posted 07 November 2013 - 02:56 PM

Here is the link to my chrome search screenshot:  http://imgur.com/zqMyVme  And here's the link to my ie search screenshot: http://imgur.com/A2o9pe6

 

I looked through the Chrome settings (regular and advanced) and I didn't find a location bar.  Typing location into the settings search box only got me the download location box.    



#12 1busybee

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Posted 07 November 2013 - 03:36 PM

Just fixed the problem.  I actually had to put my location (city and state) into Google on chrome and ie, but am now getting local results.  Thanks for your help.



#13 cryptodan

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Posted 07 November 2013 - 05:24 PM

Thanks for posting the resolution, and next time I will provide a much better screenshot of Google Chrome to better assist people here.

Posting for future references:

googlesearch_settings.png

Edited by cryptodan, 07 November 2013 - 05:31 PM.


#14 1busybee

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Posted 07 November 2013 - 05:53 PM

Nice.






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