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UNEXPECTED_KERNEL_MODE_TRAP - BSOD


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6 replies to this topic

#1 bobbtu

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Posted 05 November 2013 - 04:54 PM

Hey guys, 

 

Been troubleshooting BSOD issues for quite some time.   Did the Mem check / re seat cards / update drivers... still issues

 

Below are the dumps... any suggestions?   Thanks a ton!

 

 

==================================================
Dump File         : 110513-17706-01.dmp
Crash Time        : 11/5/2013 7:59:00 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030f1875
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110513-17706-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,507
==================================================
 
==================================================
Dump File         : 110413-15210-01.dmp
Crash Time        : 11/4/2013 9:31:32 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`0308e80d
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110413-15210-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,203
==================================================
 
==================================================
Dump File         : 110413-16629-01.dmp
Crash Time        : 11/4/2013 7:55:46 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`03096875
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110413-16629-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,507
==================================================
 
==================================================
Dump File         : 110313-14289-01.dmp
Crash Time        : 11/3/2013 5:43:45 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030c380d
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110313-14289-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,563
==================================================
 
==================================================
Dump File         : 110313-18376-01.dmp
Crash Time        : 11/3/2013 4:32:19 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffff980`5d882fe8
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`0822d801
Caused By Driver  : silabser.sys
Caused By Address : silabser.sys+1801
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110313-18376-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 321,715
==================================================
 
==================================================
Dump File         : 102813-14336-01.dmp
Crash Time        : 10/28/2013 7:00:06 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030e10a4
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102813-14336-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,507
==================================================
 
==================================================
Dump File         : 102713-16957-01.dmp
Crash Time        : 10/27/2013 8:01:42 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030d480d
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102713-16957-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,507
==================================================
 
==================================================
Dump File         : 102613-16068-01.dmp
Crash Time        : 10/26/2013 5:01:30 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030ac875
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102613-16068-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,507
==================================================
 
==================================================
Dump File         : 102613-17066-01.dmp
Crash Time        : 10/26/2013 1:25:18 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030c480d
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102613-17066-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,619
==================================================
 
==================================================
Dump File         : 102613-16645-01.dmp
Crash Time        : 10/26/2013 8:30:52 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030a5875
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102613-16645-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,563
==================================================
 
==================================================
Dump File         : 102513-18423-01.dmp
Crash Time        : 10/25/2013 10:05:32 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000406f8
Parameter 4       : fffff800`030cb80d
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102513-18423-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,563
==================================================
 
==================================================
Dump File         : 102413-15256-01.dmp
Crash Time        : 10/24/2013 3:26:25 PM
Bug Check String  : DRIVER_VERIFIER_DMA_VIOLATION
Bug Check Code    : 0x000000e6
Parameter 1       : 00000000`0000000f
Parameter 2       : 00000000`00000003
Parameter 3       : fffff880`063b47b8
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102413-15256-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,563
==================================================
 
==================================================
Dump File         : 102413-24757-01.dmp
Crash Time        : 10/24/2013 2:59:28 PM
Bug Check String  : DRIVER_VERIFIER_DMA_VIOLATION
Bug Check Code    : 0x000000e6
Parameter 1       : 00000000`0000000f
Parameter 2       : 00000000`00000003
Parameter 3       : fffff880`063bdec0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\102413-24757-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,563
==================================================
 


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#2 Anshad Edavana

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  • Local time:04:54 PM

Posted 06 November 2013 - 04:43 AM

:welcome: to the forum mate.
 
Please follow the below steps.
 
:step1: Upload the actual crash dump files.
 
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip all the crash dumps to a single file. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
 
 
:step2: Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 
:step3: Minitoolbox log.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size
List Minidumps
 
Now click "Go" and post the output displayed in next reply.

Edited by Anshad Edavana, 06 November 2013 - 04:43 AM.


#3 bobbtu

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Posted 06 November 2013 - 06:16 PM

Thank you sir!!

 

 

:step1: Upload the actual crash dump files.

Attached

 

:step2: Publish a snapshot of your system using Speccy.

http://speccy.piriform.com/results/c7dFzsnyIbzBufN4WFtrKr3

 

:step3: Minitoolbox log.

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Josh (administrator) on 06-11-2013 at 17:13:40
Running from "C:\Users\Josh\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/06/2013 04:58:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/06/2013 04:40:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/06/2013 03:14:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/06/2013 01:13:48 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/06/2013 09:24:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="*",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="*",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/06/2013 08:00:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/05/2013 09:10:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/05/2013 08:44:39 PM) (Source: Application Hang) (User: )
Description: The program utorrent.exe version 3.3.1.30017 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1e2c
 
Start Time: 01ceda9284f87d55
 
Termination Time: 31
 
Application Path: C:\Users\Josh\Downloads\utorrent.exe
 
Report Id: 4c8ad01e-468d-11e3-8498-08606e86403d
 
Error: (11/05/2013 06:31:19 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (11/05/2013 03:22:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (11/06/2013 05:03:13 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (11/06/2013 04:40:23 PM) (Source: BugCheck) (User: )
Description: 0x000000e6 (0x000000000000000f, 0x0000000000000003, 0xfffff880061b4438, 0x0000000000000000)C:\Windows\Minidump\110613-15927-01.dmp110613-15927-01
 
Error: (11/06/2013 04:40:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:37:23 PM on ?11/?6/?2013 was unexpected.
 
Error: (11/05/2013 09:15:05 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (11/05/2013 03:19:40 PM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}
 
Error: (11/05/2013 03:17:39 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}
 
Error: (11/05/2013 03:17:27 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (11/05/2013 03:17:27 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (11/05/2013 03:17:27 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (11/05/2013 03:17:27 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (04/24/2013 10:51:48 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 17949 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (03/30/2013 11:57:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 8 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-11-01 19:51:04.506
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\SysWOW64\wbem\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 19:51:00.880
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\SysWOW64\wbem\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 19:50:57.416
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\SysWOW64\wbem\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 19:50:52.443
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\SysWOW64\wbem\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:56:19.437
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:56:17.080
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:56:13.189
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:56:09.542
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_d6005436ad01f9a3\Win32_Tpm.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:52:44.487
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-11-01 16:52:41.055
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume7\Windows\winsxs\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6002.18005_none_56eb524ed945a70c\bcrypt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.3.2.30180)
Adobe AIR (Version: 3.6.0.6090)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
allTunes (Version: 1.1.43)
Anti-Twin (Installation 6/21/2013)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.16.2.0)
ASUS Product Register Program (Version: 1.0.014)
Backblaze
Backup Magic (Version: 1.6.7 )
Better File Rename 5.44
calibre (Version: 0.9.44)
CCleaner (Version: 4.07)
CloudAXIS (Version: 0.8.30.185)
Codecs for Windows 7 Pack 4.0.5 (Version: 4.0.5)
D3DX10 (Version: 15.4.2368.0902)
Dropbox (Version: 2.4.6)
DVD Catalyst 4.2.6.0 (Version: 4.2.6.0)
FileZilla Client 3.7.1 (Version: 3.7.1)
FlipShare (Version: 5.12.3.0)
FreeSCAN  (Version: )
Google Chrome (Version: 30.0.1599.101)
Google Drive (Version: 1.12.5329.1887)
Google Earth (Version: 7.1.1.1888)
Google Update Helper (Version: 1.3.21.165)
Ham Radio Deluxe Release 6.1.4.189 (Version: 6.1.4.189)
HandBrake 0.9.9.1 (Version: 0.9.9.1)
HP Officejet 6500 E710a-f Basic Device Software (Version: 28.0.1315.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.18.10.3257)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 3.0.0.66956)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.5.235)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
iSEEK AnswerWorks English Runtime (Version: 010.000.0101)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Juniper Networks Network Connect 7.0.0 (Version: 7.0.0.19501)
Juniper Networks Setup Client (Version: 2.2.5.10685)
Kernel OST Viewer ver 11.05.01
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Flight Simulator X (Version: 10.0.60905)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2013 - en-us (Version: 15.0.4535.1511)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NirSoft BlueScreenView
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4535.1511)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4535.1511)
Office 15 Click-to-Run Localization Component (Version: 15.0.4535.1511)
Photo Gallery (Version: 16.4.3505.0912)
Plex Media Server (Version: 0.9.728)
Polycom RealPresence Desktop (Version: 2.3.0.33254)
QRZLookup (Version: 1.1.38)
Quicken 2012 (Version: 21.1.7.18)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek Ethernet Controller Driver (Version: 7.61.612.2012)
RealUpgrade 1.1 (Version: 1.1.0)
Speccy (Version: 1.23)
Spybot - Search & Destroy (Version: 2.1.21)
sqliteadmin (Version: 1)
sqliteadmin (Version: v1)
System Requirements Lab for Intel (Version: 4.5.15.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Driver Package - Silicon Laboratories (silabenm) Ports  (12/10/2012 6.6.1.0) (Version: 12/10/2012 6.6.1.0)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 7879.16 MB
Available physical RAM: 5335.92 MB
Total Pagefile: 15758.32 MB
Available Pagefile: 12598.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3960.71 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.69 GB) (Free:29.34 GB) NTFS
2 Drive d: (Internal Backup) (Fixed) (Total:931.51 GB) (Free:143.09 GB) NTFS
3 Drive e: (External) (Fixed) (Total:372.61 GB) (Free:167.4 GB) NTFS
4 Drive f: (Movies - not backed up) (Fixed) (Total:372.61 GB) (Free:138.51 GB) NTFS
5 Drive g: (Old Home) (Fixed) (Total:580.63 GB) (Free:136.99 GB) NTFS
6 Drive h: (Recovery) (Fixed) (Total:15.54 GB) (Free:7.99 GB) NTFS
8 Drive z: (ACER) (Network) (Total:144.04 GB) (Free:9.82 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOSH-PC
 
Administrator            Guest                    Josh                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 

Attached Files



#4 Anshad Edavana

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Posted 07 November 2013 - 01:34 AM

Hi

 

Almost all crash dumps shows the same exact stop code and blames "Intel Storage controller" driver as the reason behind the crashes.

BugCheck 7F, {8, 80050033, 406f8, fffff800030f1875}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+253f5 )

Your BSOD issue is caused by either one of the below reasons.

 

1. A storage related issue (either hardware or software).

 

2. "Rootkit" infection ( like "Zero access" ).

 

Let us check the possibilities one by one. Please follow the below steps.

 

:step1: Disable "Driver Verifier".

 

It should be turned off before proceeding to further steps. Open an "Elevated command prompt" and enter " Verifier /Reset" in it to disable the program.

 

:step2: Update storage controller driver.

 

Unless RAID is used in your system, IRST is not needed. Please uninstall "Intel Rapid Storage Technology" from "Control Panel --> Programs" and reboot the system. Now install the latest "Chipset" driver from the below link.

 

https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/20775/eng/infinst_autol.exe&lang=eng&Dwnldid=20775&ProductID=816&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Chipset+Software+Installation+Utility

 

:step3: Update SSD firmware.

 

Unlike hard drives, SSD requires up to date firmware for proper operation. Please download "Samsung Magician software" from the below link.

 

http://www.samsung.com/us/support/owners/product/MZ-7TD120BW#

 

Now follow instructions from the below link to update firmware.

 

http://www.storagereview.com/how_to_upgrade_samsung_ssd_firmware

 

:step4: Update system BIOS.

 

"Asus" released several BIOS updates for your model which contains system stability improvements. Please download and update BIOS version 1104 (released on 2013/09/02 ) from the below link.

 

http://www.asus.com/Motherboards/P8Z77V_LK/#support

 

You can use the "EZFlash" function to safely update system BIOS. Detailed instructions are covered in the user manual.

 

:step5: Make sure the SSD is connected to a SATA 6 GB/s port.

 

Some SSD works better in "6 GB/s" ports. The two white SATA ports in your board are "6 GB/s" ports and the four blue ports are "3 GB/s" ports. You should also use a good quality 6 GB/s SATA data cable ( the one which came with motherboard retail box is fine).

 

 

Post your findings in next reply. If the issue remains, upload the latest crash dump also.


Edited by Anshad Edavana, 07 November 2013 - 01:35 AM.


#5 bobbtu

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Posted 07 November 2013 - 04:27 PM

wow.  Thanks for the great response.   I addressed all of the above.  Not sure for a couple of days if it fixed my BSOD issues,  But my computer is running noticeably faster. 

 

Thanks again!



#6 Anshad Edavana

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Posted 07 November 2013 - 10:36 PM

Keep us updated  :thumbup2: .



#7 bobbtu

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Posted 13 January 2014 - 10:30 AM

After going through the steps above and a significant soak period, I can definitely say that everything is fixed.   Wow.  What a difference! 

 

Thank you all very much!






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