First of all, thank you in advance for your helpful advice and I apologise if this is not the correct thread to post this help request.
I suddenly comes across the black blank screen after upgrading to windows 8.1. My computer was working normally prior to this.
I don't know how to enter the safe mode and do not have much knowledge with computer. Microsoft had suggested entering into safe mode to fix this issue, possibly regarding the drivers. I have restart the computer numerous time and pressing F8, Esc and F12.
Unfortunately, i don't know anyone who had a working windows 8.1 to create a recovery disk from.
I have tried to insert the windows 8 disk that came in with the computer but unable to enter the boot selection
Any help would be much appreciated.