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TrojanDownloader:Win32/Adload.DA virus - Help needed to remove!


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9 replies to this topic

#1 aka_bird

aka_bird

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  • Local time:09:18 AM

Posted 05 November 2013 - 03:27 AM

Hello there,

My name is Matthew and I'm new to the forums.

Windows Action Centre was showing a warning message from 19/07/2013 that the TrojanDownloader:win32/Adload.DA virus needs to be removed. The message was automatically archived yesterday but I don't think the virus has been removed. I had run Microsoft Security Essentials, Microsoft Saftey Scanner and Malwarebytes Anti-Malware before yesterday but they had not found it. I've been away for the last year and during that time my sister has been using my computer and didn't pay any attention to the warnings, hence why I'm so late to get onto this. Any help to sort this out would be greatly appreciated.

The DDS logs are below and attached.

Cheers,

Matthew


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.45.2
Run by Matthew at 19:06:59 on 2013-11-05
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.3957.2265 [GMT 11:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\STacSV64.exe
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Western Digital\WD SmartWare\WDBackupEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Dell Remote Access\ezi_ra.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe
C:\Program Files (x86)\Western Digital\WD Quick View\WDDMStatus.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\jusched.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [Facebook Update] "C:\Users\Matthew\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [FAStartup] <no file>
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLRE~1.LNK - c:\Windows\Installer\{F66A31D9-7831-4FBA-BA02-C411C0047CC5}\NewShortcut4_F66A31D978314FBABA02C411C0047CC5.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://0-site.ebrary.com.library.newcastle.edu.au/lib/newcastle/support/plugins/ebraryRdr.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://supportapj.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00}\2656C6B696E6E2833636 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00}\D457D6370284F6573756 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00}\D69636B6 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00}\D69702461646370296E6475627E6564702163636F657E647 : DHCPNameServer = 10.1.1.1
TCP: Interfaces\{20E27DB0-D9D2-4BED-AEC6-C72637D9CA00}\E6567736163747C656E2564657E21657 : DHCPNameServer = 134.148.24.1 134.148.4.92 157.85.128.10
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli FAPassSync
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [RunDLLEntry] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\AmbRunE.dll,RunDLLEntry
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\n9recrux.default-1383306727672\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Matthew\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Matthew\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
FF - ExtSQL: !HIDDEN! 2010-05-23 22:20; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2010-4-17 18792]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_0057cbec48a2d7cf\AESTSr64.exe [2010-4-17 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-2-26 202752]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-10 155648]
R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2009-6-25 2368776]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-4-17 60928]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimspe64.sys [2010-2-26 60416]
R2 risdpcie;risdpcie;C:\Windows\System32\drivers\risdpe64.sys [2010-2-26 80896]
R2 rixdpcie;rixdpcie;C:\Windows\System32\drivers\rixdpe64.sys [2010-2-26 55808]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-4-17 705856]
R2 WDBackup;WD Backup;C:\Program Files (x86)\Western Digital\WD SmartWare\WDBackupEngine.exe [2013-8-14 1042808]
R2 WDDriveService;WD Drive Manager;C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe [2013-8-14 270704]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2010-2-26 23912]
R3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2010-4-14 54824]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-4-17 35104]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-4-17 172704]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-2-26 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-26 151040]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-21 452200]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-4-17 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-4-17 79360]
S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-25 238848]
S3 nmwcdx64;Nokia USB Phone Parent;C:\Windows\System32\drivers\nmwcdx64.sys [2007-6-28 173056]
S3 PCDSRVC{D3412D80-CF3B4A27-06020200}_0;PCDSRVC{D3412D80-CF3B4A27-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\My Dell\pcdsrvc_x64.pkms [2013-5-3 25584]
S3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2010-4-17 79360]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-3 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-24 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
.
=============== Created Last 30 ================
.
2013-11-05 07:44:16    10280728    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7742927C-723B-4335-A1FC-D02841A60861}\mpengine.dll
2013-11-05 07:37:53    --------    d-----w-    C:\Users\Matthew\AppData\Local\Western Digital
2013-11-05 07:37:48    --------    d-----w-    C:\Users\Matthew\AppData\Local\Western_Digital_Technolog
2013-11-05 07:28:50    --------    d-----w-    C:\Program Files\Common Files\Western Digital
2013-11-05 07:27:27    --------    d-----w-    C:\ProgramData\Package Cache
2013-11-05 03:44:08    --------    d-----w-    C:\Users\Matthew\AppData\Local\Western_Digital
2013-11-05 03:43:05    --------    d-----w-    C:\Program Files\Western Digital
2013-11-05 03:42:35    --------    d-----w-    C:\Program Files (x86)\Western Digital
2013-11-05 03:42:35    --------    d-----w-    C:\Program Files (x86)\Common Files\Western Digital
2013-11-05 03:40:54    --------    d-----w-    C:\ProgramData\Western Digital
2013-11-04 06:40:54    --------    d-----w-    C:\Users\Matthew\AppData\Roaming\Roxio Log Files
2013-11-04 06:25:58    10280728    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-02 00:43:17    --------    d-----w-    C:\Windows\pss
2013-11-02 00:21:22    965000    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A0A8782A-1D5A-441D-BEE4-E5C4D6E5A73B}\gapaengine.dll
2013-11-02 00:17:26    --------    d-----w-    C:\Program Files (x86)\Microsoft Security Client
2013-11-02 00:17:17    --------    d-----w-    C:\Program Files\Microsoft Security Client
2013-11-02 00:05:23    --------    d-----w-    C:\Users\Matthew\AppData\Roaming\TuneUp Software
2013-11-01 14:29:52    --------    d-----w-    C:\Program Files\CCleaner
2013-11-01 12:55:07    --------    d-----w-    C:\Users\Matthew\AppData\Roaming\Malwarebytes
2013-11-01 12:54:54    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-11-01 12:54:05    --------    d-----w-    C:\Users\Matthew\AppData\Local\Programs
2013-10-10 15:17:07    --------    d-----w-    C:\ProgramData\Oracle
2013-10-10 15:16:47    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M  ====================
.
2013-09-22 23:28:06    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49    2876928    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-09-22 22:54:51    3959296    ----a-w-    C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-17 19:18:57    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-17 19:18:57    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-17 19:18:49    17813896    ----a-w-    C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-09-14 01:10:19    497152    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37    1903552    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14    327168    ----a-w-    C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58    231424    ----a-w-    C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-08-29 02:17:48    5549504    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35    1732032    ----a-w-    C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28    243712    ----a-w-    C:\Windows\System32\wow64.dll
2013-08-29 02:16:14    859648    ----a-w-    C:\Windows\System32\tdh.dll
2013-08-29 02:13:28    878080    ----a-w-    C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45    3969472    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31    5120    ----a-w-    C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30    1292192    ----a-w-    C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15    44032    ----a-w-    C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53    25600    ----a-w-    C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52    7680    ----a-w-    C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52    14336    ----a-w-    C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49    2048    ----a-w-    C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-08-28 01:12:33    461312    ----a-w-    C:\Windows\System32\scavengeui.dll
.
============= FINISH: 19:08:42.02 ===============
 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,578 posts
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  • Local time:05:18 PM

Posted 08 November 2013 - 09:55 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Nothing suspicious was found on your DDS log. Lets continue.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 aka_bird

aka_bird
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  • Local time:09:18 AM

Posted 08 November 2013 - 05:47 PM

Hi nasdaq,
Thanks for the response. I'm away for the nexy two days so I will get onto this as soon as I get back and let you know.
Cheers,
Matt



#4 aka_bird

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  • Local time:09:18 AM

Posted 11 November 2013 - 03:40 AM

Hello again,
Here are the requested logs:

# AdwCleaner v3.012 - Report created 11/11/2013 at 18:51:13
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Matthew - MATTHEW-PC
# Running from : C:\Users\Matthew\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\AVG Secure Search
Folder Deleted : C:\Windows\SysWOW64\Searchprotect
Folder Deleted : C:\Users\Matthew\AppData\LocalLow\AVG Security Toolbar
File Deleted : C:\Users\Matthew\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKCU\Software\YahooPartnerToolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\n9recrux.default-1383306727672\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [3581 octets] - [11/11/2013 18:47:00]
AdwCleaner[R1].txt - [3639 octets] - [11/11/2013 18:50:15]
AdwCleaner[S0].txt - [3450 octets] - [11/11/2013 18:51:13]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3510 octets] ##########
 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Matthew on Mon 11/11/2013 at 19:00:23.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{00260CCF-CB58-4C66-AB52-5C374CCD1E52}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{00EBD8C2-00BE-4036-B223-1CCCE9C5B6BD}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{01511CE3-7757-4405-9583-55BDC60A133D}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{01B1CD32-E00F-4100-974B-B4581D6C275F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{020F2741-4248-432C-87BD-106A3D3EFC54}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{025F6271-6A3A-433E-BB86-CE01A56E2CF5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{02C0C129-0B54-4583-A0CF-0621BD999F07}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{02E0DE8A-D7F4-47E3-A9A9-0013044331AB}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{03550E60-307F-4E02-BB86-0F0DB970617E}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{03CFD36C-CFA5-47C3-8F62-F44EE42EDF37}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{054AE0A9-037D-4041-819E-06BE57513689}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{054B8709-52F4-4A37-885D-1473D966AE83}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{05A1001F-8085-48FD-BE2C-C7B9A7C6732D}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{05CCFC56-00F9-421A-8BF8-B5ADEB9D2544}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{06057BE3-BDB7-43DF-94F0-A2D09A18DC6F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{066188C6-520F-4322-B722-E967C70146C5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{066BC876-2E2D-419D-AAFA-ED4AA42DEAB5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{06929B1A-40C4-491E-8EF6-5A2C07B3E0C4}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{06A18203-DA01-4DC7-81C5-D3C11BC80D10}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0705F574-79D9-417A-B61D-FA0FC833DC63}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{072E1DBC-1627-4925-960E-18B0971032A1}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{075D9804-966F-4277-9C08-18AC2DF78409}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{07787C02-B3FE-4640-983B-4A68256068AE}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0843EB5F-3FA0-4169-AFA9-A2D51CF3EB86}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{086A8C52-3370-49F6-A4D5-D60D1A2F51D4}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0871DA82-A9A7-4AF5-8F33-DD0FDC8EF5C4}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{091EAE64-C7DF-4FB9-8ABB-772C57C87A93}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0921C513-E4F6-4C0F-85B3-B3DAC0CD5CE0}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{09322011-2E68-40E1-B78B-936107F9EF48}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0A4E69DF-80B9-479F-946F-8CAF2315B326}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0A56D71C-0056-410C-8693-75FA3903EA29}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0ABDB30E-C2E8-4463-8FA8-41652BC20A17}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0AC8A9F1-3F48-4866-AF37-1AC5ED674262}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0ADA01DC-EEE9-42F2-A7CE-5CC1C7AD4C60}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0B0E6FCD-46BA-4BDB-A5D7-D9033CDF822D}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0B3226C0-951B-439B-99C9-A718F50D7054}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0B601A64-ED3F-48AE-BC9F-D2362D0CF507}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0BB384A6-702B-4293-BBF5-8E4FBE5B4F05}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0BD01851-656F-4B78-B838-40C3EC2F304F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0C24166E-400F-4CAA-A5B8-5F496536B240}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0CC597AF-DF07-4757-8036-5A5355BD73C6}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0D13AC5B-6987-4171-AFCA-C818D14EB0BA}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0D2CCE1B-BEBA-4927-B676-11D78B7852F2}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0EF79AAF-E11F-43D1-B3AE-978F08C3DD25}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0F31C931-B417-4E9A-88CC-962D39FCA8F4}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0F59CC87-AF7B-465C-BE03-7789624AAFA2}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{0FB65B59-C8B4-4E2C-88ED-9B25CAEE8B32}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{101E62CF-C42F-467D-851E-A148F8F4EAD0}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{101EC119-1112-4C3E-8724-ACA61715E7F8}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{109A1F90-C362-45A4-A023-DE50816351FA}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{10E099D8-5241-4B1F-84D1-3963C3BE5FD8}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{10FDDE2F-0A9E-4EAE-883A-705B45D2A316}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{115538F7-52A7-4F06-837D-38F18C82A2AC}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{11A3C099-9B23-44E2-9F5E-9CFEAFA437EF}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{1241A385-39BF-4ABE-AB4B-10FD9DC1F85F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{125B6909-1DD3-47EE-A21E-1BFF4A4D4202}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{13764C3B-3A1A-47D3-85BE-B54FA20AAFF1}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{13CCC2BC-2737-4555-89DC-B060EF13F4AE}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{14FDD06D-7BAA-4B44-8BDC-DC724D87A9AF}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{14FE0A91-1075-4EDF-A1DD-B4AA46970C95}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{150DE41B-EEF7-470C-87EC-4289EA65EAB1}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{15170ADC-403F-4FFE-A30C-B71737B11DE6}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{15A2667F-2646-4587-AFD1-E8E36AF9699A}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{15A68770-7C9F-420F-BB5C-FC0DDCCFDE22}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{15D9E432-6D79-4B7E-8E97-1AE907D989A3}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{160D9713-EB7F-4B0C-B017-4729CBFD26F8}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{16F19F9C-01DC-46E1-996D-5F3A6485FA75}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{16FB54F1-71CC-4441-9760-DC08C2C9B4FD}
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Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{E82EA990-76FC-4A24-9239-D128BD13925D}
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Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{E95D9C0B-DAB5-4713-AC37-822D92E7EB6A}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{ED7C4744-26C8-44E0-9E8E-BD47727D848B}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EDA4A2C0-120D-41FD-8D55-80EC7C08129D}
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Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EE1C23B6-85DE-4153-B358-6E24E03D5D53}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EE341D5C-1B57-4220-A775-A959726A70EE}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EF8DA677-9D92-4802-B04C-D5208570A3B0}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EFABBE65-7B42-4ED7-9693-77B1EB90EC2F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{EFFE0E64-A7D6-41A4-B563-5B6F759751DA}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F011BAD4-8E6B-4A55-A814-326D13A56FBB}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F0256D41-34BC-40F9-B1E3-1D98A83AF9BD}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F0268CD7-00B3-4CEC-AD25-9BF9C742C16B}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F04B66BF-6A0A-4175-AFF9-3F7F51F7FC2E}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F0599BA1-DFED-4725-B7F3-9E824F87B017}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F1281929-C7A9-453D-94F6-164F53521EC0}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F19FB4F3-7404-4F28-8B67-3B19B4BEBFF8}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F1FD463A-718B-4078-ADC8-180310A56C3F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F230A18D-2FD7-4582-9706-E00BD321452A}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F26C5567-A3F8-4268-86C7-7892936E3298}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F2F6233E-9EC8-4477-82A9-382BA1E1F001}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F38C0FBD-F10E-43ED-9567-1EC39C1982EC}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F38FBC92-407F-4B20-B043-FFCFC87B2308}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F3B04206-1E3F-4D4C-AD17-15E9CB591D40}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F487C5EC-7A03-4B80-B90A-7EA51AA48143}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F51A8B77-84E8-4C30-9E49-992F8CC8678E}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F571ED43-EBF1-4269-B5E3-596EFD7DB4FE}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F5914A8B-674B-44DC-8A53-203B425D3F77}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F5C68627-C3EF-412C-A622-6D2B924F6E63}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F5EACCEB-33DC-4842-BB31-40EC7557A3B5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F6311CB2-D391-4841-BAC8-A9F6004F5BC9}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F68322FF-73A2-44F2-8013-588F405EB0F5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F6D726DC-CDF9-498E-A3CE-BA818C3D8418}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F6DBFAC4-8549-449A-92D0-E489B442DF56}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F75B662F-78EC-4D42-82C5-F3A8BC290213}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F7BCFF31-C69D-450A-8C2D-2BFA4C2B6D0A}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F806214C-7E26-4283-B9DE-11968B2BA372}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F833D2AE-2FF7-4EA8-AC69-2173637091F7}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F872B3C3-3F47-4180-9288-57982C2D502F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F91A725F-EB3D-44B5-A718-7382BD38034D}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{F9F2E8B2-2800-47A3-BB5A-D3B96B4E0422}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FA2604EC-F9FD-4FEB-A967-E701D9A01ED5}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FA56F480-BBEF-4BCB-B99B-AFE48ECEA31D}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FA69AC07-AB4E-40D8-BE1D-37A8A822876E}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FAB51571-388E-4407-8BF7-AD9BCBE00302}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FB368D01-37D6-48B5-A423-4A0D3F57DAEC}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FB4D6D1D-2260-40D1-A9BB-DE1DFBFB4B36}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FB6572FC-DE0C-49F6-8F9A-3297518A4AD4}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FB841910-851C-4136-A38C-EC4A6E3FCA8B}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FC47F257-7A36-4F31-8C1C-D42EB8113378}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FD45BCFA-D815-4AB7-B71E-3A0C3D8BC381}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FD4AA9E4-60D2-4015-98AD-F350A5455073}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FEA3C70C-5951-4BF5-AAEC-55B58F381665}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FEFC8B00-E098-4BC0-819D-E5E73C23B75F}
Successfully deleted: [Empty Folder] C:\Users\Matthew\appdata\local\{FFB56A93-F7A6-480A-928C-675A596B73CD}



~~~ FireFox

Emptied folder: C:\Users\Matthew\AppData\Roaming\mozilla\firefox\profiles\n9recrux.default-1383306727672\minidumps [3 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 11/11/2013 at 19:07:07.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 aka_bird

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Posted 11 November 2013 - 03:42 AM

So far, there doesn't seem to be any other problems.



#6 nasdaq

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Posted 11 November 2013 - 09:36 AM

One last scan.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#7 aka_bird

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Posted 11 November 2013 - 06:22 PM

 Results of screen317's Security Check version 0.99.76  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Microsoft Security Essentials   
  (On Access scanning disabled!)
 Error obtaining update status for antivirus!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 45  
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player 11.9.900.117  
 Adobe Reader XI  
 Mozilla Firefox (25.0)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#8 nasdaq

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Posted 12 November 2013 - 09:47 AM

Remove this old version of Adobe Flash Player 10 using the Add/Remove Programs.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#9 aka_bird

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Posted 13 November 2013 - 01:13 AM

Hey nasdaq,

Thanks for all your help and recommendations.

Cheers,
Matt



#10 nasdaq

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Posted 13 November 2013 - 08:35 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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