to BC Forums, jbwashbourne!
Please try the following:
You may want to print these instructions so you can have access to them. Also, you may want to read them once before you apply them.
Please plug in a USB pen drive into a working computer.
Go to the the Farbar Recovery Scan Tool Download:
Select the download that applies to your system.
Save the program to the >> USB pen drive.
Remove USB pen drive when done.
Now, go to the problem computer.
Plug in the USB pen drive which has FRST.
Start the computer and tap the F8 key until you get to the Advanced Boot Options
Use the arrow keys to select the Repair your computer menu item
Select your language settings, and click: Next
Select your User account and click: OK (If you did not set a password, leave blank.)
On the System Recovery Options you get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Scan your computer's memory for errors
Select: Command Prompt
In the Command Prompt window, at the blinking cursor type notepad and press: Enter
In Notepad, under the File menu select: Open
Double-click the Computer icon on the left.
Find the pen drive letter, remember what letter it is, click on it, and press: Open
Close out of Notepad.
Click the Command Prompt window
Type x:\frst.exe, or x:\frst64.exe (depending on your system 32-bit or 64-bit), and press: Enter
Note: Replace the drive letter x with the drive letter of your pen drive!
FRST starts, and prepares to run. Follow the prompts.
Click Yes to the Disclaimer.
Press the Scan button.
The scan runs, and, the program saves the FRST.txt, on the pen drive.
When done, click the Command Prompt window, type exit, and press: Enter
Back at the System Recovery Options, press: Shutdown
Remove the USB pen drive.
Plug the USB pen drive in the working computer, and please provide the FRST.txt in your reply.