Posted 02 May 2006 - 12:26 PM
Before you dismiss that great game, try cleaning the discs. You could also get a "CD saver" which should help to remove the scratches. You can pick them up at walmart, electronics boutique or other stores. Clean it up then do the following:
Make sure that the game is uninstalled. If you have the expansion pack Zero Hour, make sure that's uninstalled too.
Open up a windows search (Start>Search>Files or Folders). Now, type in the following exactly as it appears:
*Command and Conquer
Delete all files that it comes up with. If you also have the expansion pack "Zero Hour", then type the following in exactly as it appears:
Delete all files that it comes up with.
Don't forget the "*" (which is shift+8, or the asteric symbol), as that will return all files with those names on it. Now, restart your computer and try reinstalling the games again. If you have the expansion pack Zero hour, be sure to install the original game "Command and Conquer: Generals" first (Generals is orange/yellow colored, Zero Hour is blue/white colored).
I've run into the same exact thing. It was because the computer keeps some files after the game itself is uninstalled (like custom made maps that you've downloaded, etc.). When it goes to reinstall the game, it causes it to mess up (wish I could be more specific why, but I dunno why!!!). I did that search like I had said, restarted my computer, and it reinstalled no problems.
If the disc is scratched, contact EA. They might send you a replacement (after you send the original back). If not, then the good news is that the game is only $20-$30 for the original and the expansion pack (like 2 games in one) at most places.
Hope this helps!
War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.