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IE10 keeps opening in task manager


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#1 jenseec0

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Posted 04 November 2013 - 02:02 PM

Hello World-

Programming jokes aside, I have internet explorer 10 installed on my pc running Windows 7. Ie10 keeps opening on my desktop (it goes to the Microsoft Support webpage). It keeps opening in my task manager until my CPU is at 100% and my computer gets very slow. I only run Microsoft Security Essentials, at least to my knowledge. I have tried disabling add-ons, running full security scans, starting in safe mode, etc.

I have read several other similar problems, but they seem to be particular to each individual's computer...figured I had better start my own topic.

Eric

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#2 hamluis

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Posted 04 November 2013 - 05:34 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

Louis

#3 jenseec0

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Posted 05 November 2013 - 11:46 AM

Louis-

Stupid question..when I downloaded minitoolbox from this site, it gave me PC Optimizer. Is that the right one, or have I downloaded more crap for me to clean?

Eric

#4 Romeo29

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Posted 05 November 2013 - 02:24 PM

Download MiniToolbox from http://www.bleepingcomputer.com/download/minitoolbox/

Downloaded file is MiniToolBox.exe, file size is 744 kB.



#5 jenseec0

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Posted 05 November 2013 - 04:21 PM

Romeo-

 

Thanks!

 

Louis-

 

Here is from MiniToolBox, snapshot soon to come:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Jensen (administrator) on 05-11-2013 at 15:11:44
Running from "C:\Users\Jensen\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/05/2013 10:50:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000005339d
Faulting process id: 0xa44
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (11/05/2013 10:37:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000005339d
Faulting process id: 0x818
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (11/05/2013 10:33:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000005339d
Faulting process id: 0x10cc
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (11/05/2013 10:32:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80004005, Unspecified error
.
 
 
Operation:
   Instantiating VSS server
 
Error: (11/05/2013 10:32:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started. [0x80004005, Unspecified error
]
 
 
Operation:
   Instantiating VSS server
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12106
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12106
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/04/2013 07:14:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11107
 
Error: (11/04/2013 07:14:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11107
 
 
System errors:
=============
Error: (11/05/2013 02:53:20 PM) (Source: Service Control Manager) (User: )
Description: The WajamUpdaterV3 service failed to start due to the following error: 
%%2
 
Error: (11/05/2013 02:53:16 PM) (Source: Service Control Manager) (User: )
Description: The Computer Backup (MyPC Backup) service failed to start due to the following error: 
%%1053
 
Error: (11/05/2013 02:53:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
 
Error: (11/05/2013 02:38:58 PM) (Source: Service Control Manager) (User: )
Description: The WajamUpdaterV3 service failed to start due to the following error: 
%%2
 
Error: (11/05/2013 02:38:55 PM) (Source: Service Control Manager) (User: )
Description: The Computer Backup (MyPC Backup) service failed to start due to the following error: 
%%1053
 
Error: (11/05/2013 02:38:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
 
Error: (11/05/2013 02:37:26 PM) (Source: DCOM) (User: )
Description: 1084fsssvc{9A027D9F-AE6D-4116-AE94-BAB878D7EE47}
 
Error: (11/05/2013 02:35:26 PM) (Source: DCOM) (User: )
Description: 1084MSIServer{000C101C-0000-0000-C000-000000000046}
 
Error: (11/05/2013 02:34:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (11/05/2013 02:34:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (11/05/2013 10:50:31 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.18247521eaf24c0000005000000000005339da4401ceda4722b15800C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll616fa100-463a-11e3-ac52-7071bc0af4a8
 
Error: (11/05/2013 10:37:45 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.18247521eaf24c0000005000000000005339d81801ceda455416e420C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dll98bcb640-4638-11e3-ac52-7071bc0af4a8
 
Error: (11/05/2013 10:33:01 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.18247521eaf24c0000005000000000005339d10cc01ceda44b1957360C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dllef78bde0-4637-11e3-ab15-7071bc0af4a8
 
Error: (11/05/2013 10:32:58 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x80004005, Unspecified error
 
 
Operation:
   Instantiating VSS server
 
Error: (11/05/2013 10:32:58 AM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80004005, Unspecified error
 
 
Operation:
   Instantiating VSS server
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12106
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12106
 
Error: (11/04/2013 07:14:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/04/2013 07:14:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11107
 
Error: (11/04/2013 07:14:28 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11107
 
 
=========================== Installed Programs ============================
 
Acrobat.com (Version: 2.1.0)
Acrobat.com (Version: 2.1.0.0)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0.1)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 10 Plugin (Version: 10.0.45.2)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Reader 9.5.4 (Version: 9.5.4)
Aleks 3.18
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar Updater (Version: 1.2.0.20007)
BFlix Toolbar (Version: 1.0.0.0)
Bing Bar (Version: 7.0.850.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
BrowserSafeguard
CameraHelperMsi (Version: 13.30.1395.0)
CyberLink DVD Suite Deluxe (Version: 7.0.2115)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DVD Menu Pack for HP MediaSmart Video (Version: 3.1.3224)
Epson Connect
Epson Customer Participation (Version: 1.0.0.0)
Epson E-Web Print (Version: 1.17.0000)
Epson FAX Utility (Version: 1.20.00)
Epson PC-FAX Driver
EPSON Scan
EPSON WorkForce 435 Series Printer Uninstall
EpsonNet Print (Version: 2.4j)
erLT (Version: 1.20.138.34)
Finale NotePad 2012 (Version: 2012..r1.5)
Google Chrome (Version: 30.0.1599.101)
Google Earth (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
GoToMeeting 4.5.0.457
Hardware Diagnostic Tools (Version: 6.0.5247.34)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.3.9512.3162)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Games (Version: 1.0.0.71)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.1.3317)
HP MediaSmart Music/Photo/Video (Version: 3.1.3601)
HP MediaSmart SmartMenu (Version: 3.1.0.1)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.2.0)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.11.0)
HP Setup (Version: 1.2.3560.3170)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.001.000.014)
Hulu Desktop (Version: 0.9.9)
iCloud (Version: 3.0.2.163)
iTunes (Version: 11.1.2.32)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2017)
LeapFrog Connect (Version: 4.2.9.15649)
LeapFrog Leapster Explorer Plugin (Version: 4.2.9.15649)
LeapFrog Tag Junior Plugin (Version: 4.2.9.15649)
LightScribe System Software (Version: 1.18.8.1)
Logitech Vid (Version: 1.70.1044)
Logitech Webcam Software (Version: 2.30)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LWS Facebook (Version: 13.30.1346.0)
LWS Gallery (Version: 13.30.1379.0)
LWS Help_main (Version: 13.30.1396.0)
LWS Launcher (Version: 13.30.1379.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.30.1395.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.30.1379.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.30.1346.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Live Search Toolbar (Version: 3.0.566.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.3.0219.0)
Microsoft Security Essentials (Version: 4.3.219.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
MobileMe Control Panel (Version: 3.1.8.0)
MotoCast (Version: 2.0.31)
Motorola Device Manager (Version: 2.3.9)
Motorola Device Software Update (Version: 13.02.1402)
MOTOROLA MEDIA LINK (Version: 1.9.0002.0)
Motorola Mobile Drivers Installation 6.0.0 (Version: 6.0.0)
Movie Theme Pack for HP MediaSmart Video (Version: 3.1.3310)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Music Oasis (Version: 1.0.0)
MyPC Backup  (Version: )
NVIDIA Display Control Panel (Version: 6.14.11.9739)
NVIDIA Drivers (Version: 1.10.58.36)
PFConfig 1.0.296 (Version: 1.0.296)
PictureMover (Version: 3.3.1.19)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Portforward Static IP Address 1.0.47 (Version: 1.0.47)
Power2Go (Version: 6.0.3304)
PowerDirector (Version: 7.0.3503)
PVSonyDll (Version: 1.00.0001)
Python 3.3.0 (64-bit) (Version: 3.3.150)
QuickShare (Version: 10.169.60.13223)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.5938)
Recovery Manager (Version: 5.5.2216)
Rosetta Stone Version 3 (Version: 3.4.5.0)
Safari (Version: 5.34.57.2)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Shutterfly Express Uploader (Version: 1.1.0)
Shutterfly Express Uploader (Version: 1.1.0.0)
Skype Click to Call (Version: 6.13.13771)
Skype™ 6.7 (Version: 6.7.102)
Software Updater (Version: 4.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 64-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 64-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
WeatherBug (Version: 7.0.0.11)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Software Update
Yahoo! Toolbar
Yontoo Layers Client 1.10.01 (Version: 1.10.01)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 71%
Total physical RAM: 3838.49 MB
Available physical RAM: 1110.2 MB
Total Pagefile: 7676.98 MB
Available Pagefile: 4194.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.04 MB
 
========================= Partitions: =====================================
 
1 Drive c: (HP) (Fixed) (Total:454.72 GB) (Free:280.6 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:10.94 GB) (Free:1.59 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JENSEN-PC
 
Administrator            Ashley                   Eric                     
Guest                    Jensen                   Tyler                    
 
 
**** End of log ****


#6 jenseec0

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Posted 05 November 2013 - 05:35 PM

And here's the snapshot:

 

http://speccy.piriform.com/results/gM0ZWmoaxOBkABvbLEVzAFa



#7 Romeo29

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Posted 06 November 2013 - 03:34 AM

You have many unnecessary programs installed like Ask Toolbar, bFlix toolbar, BrowserSafeGuard etc. You should remove them immediately. You can use AdwCleaner to do this or remove them from Control Panel.

 

http://www.bleepingcomputer.com/download/adwcleaner/

 

For Computer Browser service error, follow this link :  http://support.microsoft.com/kb/231604

 

It is also a good idea to have your computer scanned with Super Antispyware.

http://www.bleepingcomputer.com/download/superantispyware/


Edited by Romeo29, 06 November 2013 - 03:36 AM.


#8 jenseec0

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Posted 07 November 2013 - 06:28 PM

Romeo-

 

I completed all steps you listed.  Quite a bit of adware was removed.  I did change one of the ms support settings that it listed.  

 

My computer does seem more stable; however, ie is still running multiple times in task manager and still taking up CPU.

 

Eric



#9 Romeo29

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Posted 07 November 2013 - 11:02 PM

Reset IE to default settings : http://support.microsoft.com/kb/923737
 

Download Security Check from http://www.bleepingcomputer.com/download/securitycheck/ , run it and post the log here.



#10 jenseec0

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Posted 08 November 2013 - 02:42 PM

Romeo-

 

Reset to default is complete...ie seems to be working well now.  Ran Security Check:

 

Results of screen317's Security Check version 0.99.76  
   x64   
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
Microsoft Security Essentials   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Java version out of Date! 
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
Eric


#11 jenseec0

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Posted 08 November 2013 - 03:17 PM

..Then again, maybe I spoke to soon about ie working well.



#12 Romeo29

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Posted 08 November 2013 - 06:54 PM

The log does not appear to be in correct form.

Run the Fixit tool for Windows 7 from here : http://support.microsoft.com/kb/2519899

Re-run screen317's Security Check and post the log.

 

 

Can you please tell what exact URL is being opened inside these multiple IE 10 windows that open automatically ?

 

 

Download avast! Browser Cleanup from http://files.avast.com/files/tools/avast-browser-cleanup.exe

Close all browser windows. Run Browser Cleanup tool.

Select IE icon in Browser Cleanup Tool, un-select Exclude add-ons with good rating

Then disable all the add-ons one by one. Click on Reset settings.

 

 

You have MSE and MBAM installed so any malware infection can be ruled out. But log does not show MSE properly working, I suggest you remove MSE and install avast! free.

- Open Start -> Control Panel. Under Programs select Uninstall a program.

- Select MSE from the list and click Uninstall. Restart PC.

- Download and install avast! free antivirus http://www.avast.com/



#13 bludgard

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Posted 08 November 2013 - 08:15 PM

I was working on a brand new laptop that did the same thing; openning multiple browser windows until the machine was hard shut down. Zeroed out the HDD and reinstalled afresh > no joy! :crazy:

Come to find out the browser launcher button had become bungled and the bleepin' thing must've thought some-one was forever wanting a fresh IE page. Had to replace it and luckily it was on it's own circuit.

May not be helpful but....



#14 jenseec0

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Posted 10 November 2013 - 02:06 PM

Romeo-

I am away from my computer until Friday. I'll work on it then and get the info you need, thanks.

Eric

#15 jenseec0

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Posted 17 November 2013 - 05:59 PM

Romeo-

I attempted to perform the tasks you stated; however, I have a pop-up of ie10 trying to run. It seems to be trying to start ie10 (by itself) and is unable. It then gives the pop up box that it is encountering a problem followed by the pop up box that ie10 is restarting. What is difficult about this problem is that it is doing it every 8 seconds making it nearly impossible to run the diagnostics you have requested. Any advice on temporarily disabling ie10 from popping so I can run the diagnostics before my computer finds a hammer in it?




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