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Virus has taken over!


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4 replies to this topic

#1 McMike33

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Posted 04 November 2013 - 09:47 AM

I need help please! Something infected my pc, it's not allowing any operation at all. I can't turn the computer off, the screen goes into sleep mode within one second and is just black when it's on, I tried f8 but whith no screen it doesn't work. I have XP Pro, I was getting messages that windows couldn't verify my XP program, I ignored it. Also noticed that this virus was turning off my firewall. Has anyone encountered this type of problem before? Im not that savvy of a computor user, and I would hate to lose all my pictures and other files.

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#2 Blind Faith

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Posted 09 November 2013 - 06:37 AM

Hi there :)

 

 

Hello and welcome to BleepingComputer! 
 
 
 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
 
 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
 
 
Firstly I have some questions to ask you:
 
 
Do you happen to have a clean computer on which we can download our tools to run them on your infected computer?
 
Do you have a clean CD which you are able to burn? We need it for our next step. :)
 
 
I am waiting for your answer. 
 
 
 
 
 
Elle 

Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 Blind Faith

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Posted 12 November 2013 - 05:12 AM

Hi,

 

 

Do you still need help? Please let me know.

 

 

 

Elle


Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#4 Blind Faith

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Posted 17 November 2013 - 07:52 AM

---------- next reply---------- 


Edited by Blind Faith, 17 November 2013 - 07:53 AM.

Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



Posted Image

#5 Blind Faith

Blind Faith

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Posted 17 November 2013 - 07:53 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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