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Unstable wired connection


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3 replies to this topic

#1 Shivashish

Shivashish

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Posted 04 November 2013 - 02:50 AM

Hi,

   My broadband connection has been unstable since a month or so. The connection remains only for a short time before getting disconnected. This repeats over and over again for the entire session. 

 

Make and model of computer - 

 

Operating system: Windows 7 Professional (Service Pack 1)

Processor: Intel® Core™ i3-2100 CPU @ 3.10GHz  3.10 GHZ

Installed memory(RAM): 4.00GB (3.61 GB Usable)

System Type: 32-bit Operating system 

How the computer is connected (wireless or wired)
 

Wired broadband connection (with telephone)

Make and model of Router
 

No router 

Approximate Distance From the router the PC is if its a wireless connection

 

Not applicable

What type of internet you have (Dsl, Cable, T-1,etc..)

 

ADSL

 



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#2 CaveDweller2

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Posted 04 November 2013 - 11:54 AM

Is it the modem losing connection? how do you know you are losing connection or what are you doing that you notice it? has anything changed just before this started?

 

when you notice it happening do this: Click Start, type CMD in the seach bar, hit Enter, in the black box type ping google.com -n 100, hit enter and wait for it to finish. Just interested in Sent, received, and lost packets.


Hope this helps thumbup.gif

Associate in Applied Science - Network Systems Management - Trident Technical College


#3 Roodo

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Posted 04 November 2013 - 12:05 PM

Have you installed a new phone? is the filter on it if so.
Have you checked the line with the phone company to make
sure theres no static.

#4 Shivashish

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Posted 07 November 2013 - 05:31 AM

Is it the modem losing connection? how do you know you are losing connection or what are you doing that you notice it? has anything changed just before this started?

 

when you notice it happening do this: Click Start, type CMD in the seach bar, hit Enter, in the black box type ping google.com -n 100, hit enter and wait for it to finish. Just interested in Sent, received, and lost packets.

Ping statistics for 74.125.236.99: 

 

Packets: Sent: 100, Received: 99, lost = 1 <1% loss>,

 

Approximate round trip times in milliseconds:

 

 Minimum = 60 ms, Maximum = 174 ms,  Average = 71 ms 

 

 

Yes. my modem is losing connection. It is the modem which tells me that connection is unstable (one of the indicators does not glow). 






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