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18 replies to this topic

#1 MarinesB

MarinesB

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Posted 04 November 2013 - 01:43 AM

AVG keeps finding tracking cookies from Yieldmanager, Server-sys, Advertising and a few others. I tried using AdwCleaner which pinpoints a prefs.js file in Firefox. It supposedly cleans it but if of course it ikeeps reappearing and I'm still getting those cookies even though the browser is set not to accept tracking or third party cookies.

 

I've also noticed today that I cannot access my Comcast email inbox with Firefox although there's no problem in IE. I don't get any error messages just that the browser gets stuck in the inbox preview page. I don't know if this relates to the above problem or not.

 

I have a Toshiba Qosmio X775 laptop with Windows 7 Home Premium 64 bit.

 

Any help would be appreciated. Thanks.



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#2 cryptodan

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Posted 04 November 2013 - 02:03 AM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 MarinesB

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Posted 04 November 2013 - 02:15 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by WoodsyLadyM (administrator) on 04-11-2013 at 02:09:15
Running from "C:\Users\WoodsyLadyM\Desktop\bleeping computer 11-4-13"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9002WB-1NG Wireless Network Adapter = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : WoodsyLadyM-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 82-CA-94-80-52-D4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ga.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : B8-70-F4-D0-FC-6D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
   Physical Address. . . . . . . . . : E0-CA-94-80-52-D4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6d6a:7695:e89a:2869%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, November 04, 2013 1:02:59 AM
   Lease Expires . . . . . . . . . . : Tuesday, November 05, 2013 1:03:02 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 249612948
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-30-12-DC-E0-CA-94-80-52-D4
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{73C138F0-F7EF-4F32-B481-9448B4D661D6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2c11:3e7e:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2c11:3e7e:3f57:fefd%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F00E82F1-F10C-4015-8572-78DFD208F9DE}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.ga.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4002:c07::64
      74.125.196.102
      74.125.196.138
      74.125.196.139
      74.125.196.101
      74.125.196.100
      74.125.196.113


Pinging google.com [74.125.196.139] with 32 bytes of data:
Reply from 74.125.196.139: bytes=32 time=13ms TTL=45
Reply from 74.125.196.139: bytes=32 time=12ms TTL=45

Ping statistics for 74.125.196.139:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 13ms, Average = 12ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=51ms TTL=49
Reply from 98.138.253.109: bytes=32 time=113ms TTL=49

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 113ms, Average = 82ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 5ms, Average = 3ms
===========================================================================
Interface List
 15...82 ca 94 80 52 d4 ......Microsoft Virtual WiFi Miniport Adapter
 12...b8 70 f4 d0 fc 6d ......Realtek PCIe GBE Family Controller
 11...e0 ca 94 80 52 d4 ......Atheros AR9002WB-1NG Wireless Network Adapter
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 37...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 16     58 2001::/32                On-link
 16    306 2001:0:9d38:90d7:2c11:3e7e:3f57:fefd/128
                                    On-link
 11    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::2c11:3e7e:3f57:fefd/128
                                    On-link
 11    281 fe80::6d6a:7695:e89a:2869/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/04/2013 01:04:21 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (11/04/2013 01:03:25 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/04/2013 00:54:37 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (11/04/2013 00:53:39 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/04/2013 00:49:43 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (11/04/2013 00:48:47 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/03/2013 10:44:40 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (11/03/2013 10:43:56 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/03/2013 06:04:37 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (11/03/2013 06:04:06 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)


System errors:
=============
Error: (11/04/2013 01:03:11 AM) (Source: ipnathlp) (User: )
Description: 192.168.1.2192.168.137.0255.255.255.0

Error: (11/04/2013 01:03:11 AM) (Source: ipnathlp) (User: )
Description:

Error: (11/04/2013 01:03:08 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (11/04/2013 01:01:55 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (11/04/2013 00:53:26 AM) (Source: ipnathlp) (User: )
Description: 192.168.1.2192.168.137.0255.255.255.0

Error: (11/04/2013 00:53:26 AM) (Source: ipnathlp) (User: )
Description:

Error: (11/04/2013 00:53:23 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom

Error: (11/04/2013 00:52:08 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.

Error: (11/04/2013 00:52:00 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (11/04/2013 00:51:33 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5


Microsoft Office Sessions:
=========================
Error: (11/04/2013 01:04:21 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/04/2013 01:03:25 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/04/2013 00:54:37 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/04/2013 00:53:39 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/04/2013 00:49:43 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/04/2013 00:48:47 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/03/2013 10:44:40 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/03/2013 10:43:56 PM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (11/03/2013 06:04:37 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/03/2013 06:04:06 PM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe AIR (Version: 3.8.0.1430)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 12.0 (Version: 12.0.4.144)
Atheros Bluetooth Filter Driver Package (Version: 1.00.007)
Atheros Driver Installation Program (Version: 9.2)
AVG 2013 (Version: 13.0.3222)
AVG 2013 (Version: 13.0.3426)
AVG 2013 (Version: 2013.0.3426)
Bejeweled 3 (Version: 2.2.0.97)
Bluetooth Stack for Windows by Toshiba (Version: v8.00.07(T))
BookCAT
BOSS (Version: 2.1.1)
BufferChm (Version: 130.0.331.000)
Chuzzle Deluxe (Version: 2.2.0.95)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Copy (Version: 130.0.366.000)
Creation Kit
CyberLink PowerDVD 8 (Version: 8.0.1730)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
DJ_AIO_05_F4400_Software_Min (Version: 130.0.448.000)
F4400 (Version: 130.0.448.000)
FATE - The Traitor Soul (Version: 2.2.0.95)
Fishdom ™ 2 (Version: 2.2.0.98)
Google Update Helper (Version: 1.3.21.165)
GPBaseService2 (Version: 130.0.371.000)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HomeBase 3 (Version: 3.0.308.0)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Print Projects 1.0 (Version: 1.0)
HP Product Detection (Version: 11.14.0001)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.001)
HPPhotoGadget (Version: 130.0.282.000)
hpPrintProjects (Version: 130.0.303.000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
hpWLPGInstaller (Version: 130.0.303.000)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2430)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
JMicron Flash Media Controller Driver (Version: 1.0.59.2)
Label@Once 1.0 (Version: 1.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Nexus Mod Manager (Version: 0.45.6)
NVIDIA 3D Vision Controller Driver (Version: 267.92)
NVIDIA 3D Vision Controller Driver 268.85 (Version: 268.85)
NVIDIA Control Panel 268.85 (Version: 268.85)
NVIDIA Graphics Driver 268.85 (Version: 268.85)
NVIDIA Install Application (Version: 2.265.42.0)
NVIDIA Optimus 1.0.23 (Version: 1.0.23)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Update Components (Version: 1.0.23)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.97)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek Ethernet Controller Driver (Version: 7.38.113.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6360)
RealUpgrade 1.1 (Version: 1.1.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.34.0)
Scan (Version: 13.0.0.0)
Secunia PSI (2.0.0.4003) (Version: 2.0.0.4003)
Shop for HP Supplies (Version: 13.0)
Simutronics Game Entry
Skype Launcher (Version: 2.01)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.373.000)
Steam (Version: 1.0.0.0)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 15.2.11.1)
System Requirements Lab CYRI (Version: 4.5.1.0)
The Elder Scrolls V: Skyrim
Tom Clancy's Splinter Cell (Version: 2.2.0.97)
Toolbox (Version: 130.0.648.000)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.2)
TOSHIBA Assist (Version: 4.2.3.0)
Toshiba Book Place (Version: 3.0.9490)
TOSHIBA Bulletin Board (Version: 1.6.11.64)
TOSHIBA Disc Creator (Version: 2.1.0.11 for x64)
TOSHIBA eco Utility (Version: 1.3.5.64)
TOSHIBA Face Recognition (Version: 3.1.17.64)
TOSHIBA Flash Cards Support Utility (Version: 1.63.0.12C)
TOSHIBA Hardware Setup (Version: 1.63.1.37C)
TOSHIBA HDD Protection (Version: 2.2.2.15)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.9)
TOSHIBA Media Controller (Version: 1.0.87.4)
TOSHIBA Media Controller Plug-in (Version: 1.0.7.5)
Toshiba Online Backup (Version: 2.0.0.31)
TOSHIBA PC Health Monitor (Version: 1.7.9.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.5.5109a)
TOSHIBA ReelTime (Version: 1.7.21.64)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.2001)
TOSHIBA Service Station (Version: 2.2.12)
TOSHIBA Sleep Utility (Version: 1.4.2.8)
TOSHIBA Supervisor Password (Version: 1.63.51.2C)
TOSHIBA Value Added Package (Version: 1.6.1.64)
TOSHIBA VIDEO PLAYER (Version: 4.00.7.06-A)
TOSHIBA Web Camera Application (Version: 2.0.3.30)
TOSHIBA Wireless LAN Indicator (Version: 1.0.5)
TOSHIBARegistration (Version: 1.0.6)
TrayApp (Version: 130.0.376.000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update Installer for WildTangent Games App
Utility Common Driver (Version: 1.0.52.3C)
Virtual Villagers 5 - New Believers (Version: 2.2.0.97)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
WebReg (Version: 130.0.132.017)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Toshiba Games) (Version: 4.0.5.14)
WinRAR 4.10 (32-bit) (Version: 4.10.0)
Zuma's Revenge (Version: 2.2.0.97)

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 6050.69 MB
Available physical RAM: 2957.6 MB
Total Pagefile: 12099.55 MB
Available Pagefile: 9342.85 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.36 MB

========================= Partitions: =====================================

1 Drive c: (TI106240W0D) (Fixed) (Total:579.63 GB) (Free:394.79 GB) NTFS

========================= Users: ========================================

User accounts for \\WOODSYLADYM-PC

Administrator            Guest                    UpdatusUser              
WoodsyLadyM              


**** End of log ****
 



#4 cryptodan

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Posted 04 November 2013 - 02:20 AM

Do you have any add-ons with Firefox?

#5 MarinesB

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Posted 04 November 2013 - 02:27 AM

Yes, extensions and plug-ins. Should I list them all?



#6 cryptodan

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Posted 04 November 2013 - 02:29 AM

Yes as one of them could be preventing you from getting into your comcast email.

Also all those tracking cookies will be on your computer as you browse the net. They are normal.

#7 MarinesB

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Posted 04 November 2013 - 02:36 AM

My AVG usually comes up clean, that's why I'm concerned. Give me a minute to type everything up.



#8 cryptodan

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Posted 04 November 2013 - 02:40 AM

ADW Cleaner


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


#9 MarinesB

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Posted 04 November 2013 - 02:42 AM

These are all my extensions and plugins. I downloaded RealPlayer a little while back but I don't recall downloading all these RealNetworks plug-ins. They're all enabled unless otherwise mentioned:

 

Extensions:

 

DownloadHelper 4.9.21

RealDownloader 1.3.3

Troubleshooter 1.1a

HP Smart Web Printing 4.5 - disabled

 

Plugins:

 

Adobe Acrobat 11.0.5.3

Java Deployment Toolkit 7.0.210.11 10.21.2.11 - disabled

RealDownloader Plugin 1.3.3.66

RealNetworks RealDownloader Chrome Background Extension plug-in 32 bit 1.3.3.66

RealNetworks RealDownloader HTML5VideoShim Plugin 32 bit 1.3.3.66

RealNetworks RealDownloader PepperFlashVideoShim Plug in 32 bit 1.3.3.66

RealPlayer Download Plugin 16.0.3.51

RealPlayer G2 LiveConnect-Enabled Plug in 32 bit 16.0.3.51

Shockwave Flash 11.9.900.117

Shockwave for Director 12.0.4.144

Silverlight Plug in 5.1.20913.0

Google Update 1.3.21.165 - disabled


Edited by MarinesB, 04 November 2013 - 03:24 AM.


#10 MarinesB

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Posted 04 November 2013 - 02:52 AM

# AdwCleaner v3.011 - Report created 04/11/2013 at 02:47:10
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : WoodsyLadyM - WOODSYLADYM-PC
# Running from : C:\Users\WoodsyLadyM\Desktop\bleeping computer 11-4-13\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\WoodsyLadyM\AppData\Roaming\Mozilla\Firefox\Profiles\1l6q4qba.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [1377 octets] - [03/11/2013 22:40:54]
AdwCleaner[R1].txt - [915 octets] - [03/11/2013 22:44:29]
AdwCleaner[R2].txt - [979 octets] - [04/11/2013 00:45:19]
AdwCleaner[R3].txt - [1099 octets] - [04/11/2013 00:49:26]
AdwCleaner[R4].txt - [1115 octets] - [04/11/2013 01:01:05]
AdwCleaner[R5].txt - [1339 octets] - [04/11/2013 01:11:24]
AdwCleaner[R6].txt - [1400 octets] - [04/11/2013 01:58:24]
AdwCleaner[R7].txt - [1481 octets] - [04/11/2013 02:45:57]
AdwCleaner[S0].txt - [1364 octets] - [03/11/2013 22:41:47]
AdwCleaner[S1].txt - [1039 octets] - [04/11/2013 00:46:02]
AdwCleaner[S2].txt - [1161 octets] - [04/11/2013 00:51:17]
AdwCleaner[S3].txt - [1177 octets] - [04/11/2013 01:01:41]
AdwCleaner[S4].txt - [1402 octets] - [04/11/2013 02:47:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1462 octets] ##########



#11 cryptodan

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Posted 04 November 2013 - 06:14 AM

Now do the following:

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


#12 MarinesB

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Posted 04 November 2013 - 10:26 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by WoodsyLadyM on Mon 11/04/2013 at 10:13:07.16
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\WoodsyLadyM\appdata\local\{09DC2A0F-CA03-48C7-8B6B-1036C2B64DC8}
Successfully deleted: [Empty Folder] C:\Users\WoodsyLadyM\appdata\local\{2F6297D6-924A-4DD5-BAB7-DFDB540E633F}
Successfully deleted: [Empty Folder] C:\Users\WoodsyLadyM\appdata\local\{4A050233-ED9D-4CC7-9779-6D7BFF35C239}
Successfully deleted: [Empty Folder] C:\Users\WoodsyLadyM\appdata\local\{612A40D4-CD65-4552-873C-940727E26FC9}



~~~ FireFox

Emptied folder: C:\Users\WoodsyLadyM\AppData\Roaming\mozilla\firefox\profiles\1l6q4qba.default\minidumps [1317 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 11/04/2013 at 10:19:40.38
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#13 cryptodan

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Posted 04 November 2013 - 10:28 AM

With the extensions disabled have you been able to log into comcast's email in firefox?

#14 MarinesB

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Posted 04 November 2013 - 10:43 AM

Nope, still gets stuck in the inbox preview page.



#15 MarinesB

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Posted 04 November 2013 - 11:16 AM

I was looking at the Mozilla forums and they suggested changing Xfinity Connect to the Lite version and that worked. Seems to be a problem on Comcast's according to the posts there because they don't test their stuff in Firefox. But it has limited functionality.


Edited by MarinesB, 04 November 2013 - 11:17 AM.





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