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Redirect Virus has shown up in Google searches


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18 replies to this topic

#1 mort1345

mort1345

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Posted 03 November 2013 - 06:17 PM

I have a redirect virus.  Sometimes it comes up under Beesq, but not all the time. 

 

I have run the latest Malwarebytes but it did not find it.  Also my system  seems to be slower now.

 

I have backed up my data.

 

Andy


Edited by mort1345, 03 November 2013 - 06:18 PM.


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#2 gringo_pr

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Posted 04 November 2013 - 08:15 AM



Hello mort1345

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mort1345

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Posted 04 November 2013 - 11:47 AM

Here are the results of dds Andy DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16720 Run by Andy HP1260 at 11:42:55 on 2013-11-04 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.1953 [GMT -5:00] . AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k netsvcs C:\Program Files\IDT\WDM\STacSV64.exe C:\Windows\system32\AUDIODG.EXE C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe C:\Program Files (x86)\Nuance\Nuance Cloud Connector\WOSVSSSvr.exe C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe C:\Program Files (x86)\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\Program Files (x86)\Maxtor\Utils\SyncServices.exe C:\Program Files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE C:\Windows\system32\taskhost.exe C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe C:\Windows\system32\Dwm.exe C:\Program Files (x86)\Fighters\SPAMfighter\sfus.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\Explorer.EXE C:\Program Files (x86)\Fighters\FighterSuiteService.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\IDT\WDM\sttray64.exe C:\Program Files\Logitech\SetPointP\SetPoint.exe C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE c:\Program Files\Microsoft Security Client\NisSrv.exe C:\Windows\System32\WUDFHost.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\wbem\wmiprvse.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files (x86)\RoboSizer\robosizer.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe C:\Program Files (x86)\RoboSizer\robosizer.exe C:\Program Files (x86)\Plannet Crafters\Flywheel\Flywheel.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe C:\Program Files (x86)\Maxtor\OneTouch Status\MaxMenuMgr.exe C:\Program Files (x86)\Nuance\PDF Professional 7\PdfPro7Hook.exe C:\Program Files (x86)\Fighters\Tray\FightersTray.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files (x86)\Fighters\SPAMfighter\sfagent.exe C:\Program Files (x86)\Fighters\SPAMfighter\x64\LiveKitLoader64.exe C:\Program Files (x86)\Windows Live\Mail\wlmail.exe C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe C:\Windows\splwow64.exe C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe c:\Program Files\Microsoft Security Client\MpCmdRun.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uWindow Title = Internet Explorer, enhanced for Bing and MSN BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\PlusIEContextMenu.dll BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - BHO: ZeonIEEventHelper Class: {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\ZeonIEFavClient.dll BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck \HPNetworkCheckPlugin.dll TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - TB: DocuCom PDF: {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - C:\Program Files (x86)\Nuance\PDF Professional 7\bin\ZeonIEFavClient.dll uRun: [RoboSizer] C:\Program Files (x86)\RoboSizer\robosizer.exe uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun uRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot uRunOnce: [Uninstall C:\Users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2006.0314\amd64] C:\Windows\System32\cmd.exe /q /c rmdir /s /q "C:\Users\Andy HP1260\AppData\Local \Microsoft\SkyDrive\17.0.2006.0314\amd64" mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe mRun: [mxomssmenu] "C:\Program Files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe" mRun: [PDF7 Registry Controller] C:\Program Files (x86)\Nuance\PDF Professional 7\RegistryController.exe mRun: [PDFProHook] C:\Program Files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe mRun: [Nuance PDF Converter Professional 7-reminder] "C:\Program Files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Converter Professional 7\Ereg \Ereg.ini" mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [CommonToolkitTray] C:\Program Files (x86)\Fighters\Tray\FightersTray.exe mRun: [sfagent] C:\Program Files (x86)\Fighters\SPAMfighter\sfagent.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Flywheel.lnk - C:\Program Files (x86)\Plannet Crafters\Flywheel\Flywheel.exe uPolicies-Explorer: NoDrives = dword:0 mPolicies-Explorer: NoDrives = dword:0 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000 IE: Open with Nuance PDF Converter 7 - C:\Program Files (x86)\Nuance\PDF Professional 7\cnvres_eng.dll /100 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 TCP: NameServer = 209.18.47.61 209.18.47.62 TCP: Interfaces\{3DD0A722-B6BF-40C3-B44B-29153F3FCA21} : DHCPNameServer = 209.18.47.61 209.18.47.62 TCP: Interfaces\{3DD0A722-B6BF-40C3-B44B-29153F3FCA21}\253424D27457563747E4564777F627B6 : DHCPNameServer = 64.89.70.2 64.89.74.2 TCP: Interfaces\{3DD0A722-B6BF-40C3-B44B-29153F3FCA21}\F4C4440264F4257454023414D40594E47402255435F42545 : DHCPNameServer = 192.168.2.38 Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\Program Files (x86)\Common Files\G7PS\Shared Files\G7PSDLL\G7PS.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging -- system-level --multi-install --chrome x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey x64-DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab x64-Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - x64-Notify: igfxcui - igfxdev.dll x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll x64-SSODL: WebCheck - . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\ FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/ FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\nppdf.dll FF - plugin: C:\Program Files (x86)\Nuance\PDF Professional 7\bin\nppdf.dll FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1202122.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll FF - ExtSQL: 2013-10-12 15:16; {bd1ef3c8-3372-11e3-8277-b8ac6f996f26}; C:\Users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\extensions\{bd1ef3c8-3372-11e3 -8277-b8ac6f996f26}.xpi . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216] R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-9-21 39768] R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504] R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-5-6 263496] R2 GladFileMonSvc;GladFileMonSvc;C:\Program Files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe [2012-1-24 29552] R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528] R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168] R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536] R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200] R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-9-23 13592] R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-11-21 2425960] R2 jhi_service;Intel® Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944] R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 139616] R2 PDFProFiltSrv;PDFProFiltSrv;C:\Program Files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe [2012-2-17 135016] R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344] R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944] R2 SPAMfighter Update Service;SPAMfighter Update Service;C:\Program Files (x86)\Fighters\SPAMfighter\sfus.exe [2013-9-24 212000] R2 Suite Service;Suite Service;C:\Program Files (x86)\Fighters\FighterSuiteService.exe [2013-5-29 1281568] R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-9-23 2656280] R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088] R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-4-3 317440] R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-9-19 565352] R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144] R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576] R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840] R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208] R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-6-16 19456] S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-11-21 339048] S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864] S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312] S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-6-16 57856] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-6-16 30208] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-9-18 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2013-11-04 12:35:31 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{A856590D-4256-421C-9CB7-14EA4FC32F99} 2013-11-03 18:59:17 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{56EAACDA-29B2-4514-90F7-24EB2D6CAB99}\mpengine.dll 2013-11-03 13:02:04 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{55D7C008-74B5-4249-A67D-90D80A98F91C} 2013-11-02 17:52:53 10280728 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2013-11-02 17:42:24 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{539792C0-546F-4AF5-8DB1-736C29CA3C3E} 2013-11-02 01:13:03 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{8B90448A-DDE6-4D06-987B-779353A1689F} 2013-11-01 12:23:25 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{EADCF45A-5F60-4E96-B0BB-47BB51C393F2} 2013-10-31 16:44:32 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{4EBCCE63-6F4A-4ABE-B084-358675C45BC8} 2013-10-30 23:14:55 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{8AB1988F-0FC5-4103-9A05-8862DAE451B0} 2013-10-30 11:14:44 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{4B92DEDC-3200-44D0-9E64-CAB698E89909} 2013-10-29 23:14:34 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{2BBD3384-10A4-425B-825A-92F416CFE8A8} 2013-10-29 11:14:23 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{E80A2FFC-2F09-4B12-ADB4-AAD8A3684C25} 2013-10-28 12:11:25 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{D796FA83-B975-439E-8F17-0F68CFC52571} 2013-10-27 13:42:39 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{B17E1903-E223-4160-8376-F592F07F7534} 2013-10-26 12:34:48 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{DD9CE0DE-29F7-4B66-A15F-249F0AAE849F} 2013-10-25 13:53:44 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{E8645159-8682-423F-83D2-496760E6560E} 2013-10-25 01:53:34 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{6B66A675-E83C-49C0-9513-606189EEE0D9} 2013-10-24 13:53:23 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{0E4E1A7A-352A-4BBB-8AEB-52BAE1676C44} 2013-10-24 01:53:12 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{B3F8ECBF-526A-4094-8BE0-0ABB0E34EA7F} 2013-10-23 13:53:01 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{D5969ABA-6046-4363-AD09-A8B83F8B38D2} 2013-10-23 01:52:51 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{0CAB5C3B-299F-4FA2-951D-C4617F82BD96} 2013-10-22 13:52:40 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{83E55B79-94D3-42F5-B7F2-2166B4C6D530} 2013-10-22 01:52:29 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{578274F0-CFC8-4488-A656-FF4F4F5F7F3B} 2013-10-21 13:52:18 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{939D1134-CBBA-49BE-BE6F-180CD463ED5E} 2013-10-21 01:52:08 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{57FE29F8-5FD7-4ED7-AE1D-A3023F9049A2} 2013-10-20 13:51:55 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{01FE2096-EA66-4A1E-A7C8-A422F8EED956} 2013-10-19 13:05:34 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{84103CF1-DBA9-44BA-8DB0-1ECCCA2057EC} 2013-10-19 01:05:11 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{04169D40-23D2-4130-90BE-0C7303AD2E37} 2013-10-18 13:05:00 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{339FE559-5747-419F-B935-340A12F1A38E} 2013-10-18 07:17:51 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7D36FDE0-C227-4BAE-B304-3F61A336481D}\gapaengine.dll 2013-10-17 23:20:25 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{1BAB51F4-C16A-447B-A29C-C79DD9ED4F94} 2013-10-17 11:20:14 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{B6377CFF-D88C-433C-BA6D-15F91D75DF3D} 2013-10-16 14:01:06 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{AE3FB9E2-0C56-4A79-A43C-8C2CCEF89C36} 2013-10-15 12:43:43 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{B7D82E07-1FBF-424D-8155-4B81D55C1DB3} 2013-10-14 11:21:03 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{26C0A5B4-FB52-48D6-9593-F1DDB7516A33} 2013-10-13 22:02:56 -------- d-----w- C:\Users\Andy HP1260\AppData\Roaming\LiveKit 2013-10-13 21:59:58 -------- d-----w- C:\Program Files (x86)\Fighters 2013-10-13 21:59:58 -------- d-----w- C:\Program Files (x86)\Common Files\Common Toolkit Suite 2013-10-13 12:10:27 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{D60C397B-C71C-451C-8EC5-4971060CB3C4} 2013-10-12 20:39:33 -------- d-----w- C:\ProgramData\Xrlvs3ar 2013-10-12 10:37:08 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{2083F7C0-D943-4CF0-9B20-1064E5E649EA} 2013-10-11 11:43:41 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{AC0C578F-4F5E-4272-8A53-BC97ABDAD31E} 2013-10-10 14:53:13 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{0B9FE42A-8410-42A3-8119-FD77F0547423} 2013-10-10 04:37:44 633856 ----a-w- C:\Windows\System32\comctl32.dll 2013-10-09 13:35:29 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{6616F897-572D-4129-B05A-792037CA1C02} 2013-10-09 02:13:17 17813896 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe 2013-10-09 01:35:19 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{160D2929-B509-4ECA-9055-B654A0065A9C} 2013-10-08 13:35:08 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{3C992150-EDD2-45A9-A4A9-F8D3D829FC3D} 2013-10-08 01:34:57 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{462540C8-29BA-455B-A204-ED0A5BA3183D} 2013-10-07 13:34:46 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{8B130E1E-25C0-4065-93C9-FAE8A01231FE} 2013-10-07 01:34:35 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{6AC239CB-99D0-46D8-AAF8-1EA036EF4E4B} 2013-10-06 13:34:12 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{3D3839E6-4EB6-4FD6-A062-D0C5320B064D} 2013-10-06 01:34:01 -------- d-----w- C:\Users\Andy HP1260\AppData\Local\{9D93044B-FA54-4E17-B826-A180822C2D3B} . ==================== Find3M ==================== . 2013-10-09 02:13:32 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-10-09 02:13:32 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll 2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll 2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll 2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll 2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll 2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll 2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb 2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe 2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe 2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys 2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll 2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll 2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll 2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll 2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll 2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll 2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll 2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll 2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll 2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll 2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe 2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys 2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll . ============= FINISH: 11:43:33.40 =============== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 9/18/2012 10:02:37 AM System Uptime: 11/3/2013 7:49:49 AM (28 hours ago) . Motherboard: Hewlett-Packard | | 1671 Processor: Intel® Core™ i3-2330M CPU @ 2.20GHz | CPU1 | 2200/1333mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 577 GiB total, 510.599 GiB free. D: is FIXED (NTFS) - 15 GiB total, 1.701 GiB free. E: is FIXED (FAT32) - 4 GiB total, 3.946 GiB free. F: is CDROM () G: is Removable H: is FIXED (NTFS) - 56 GiB total, 28.181 GiB free. I: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP219: 10/16/2013 7:30:55 AM - Windows Update RP220: 10/20/2013 10:02:10 AM - Windows Update RP222: 10/20/2013 5:39:56 PM - Microsoft Antimalware Checkpoint RP223: 10/24/2013 3:31:03 AM - Windows Update RP224: 10/27/2013 9:41:25 AM - Windows Update RP225: 10/31/2013 8:11:18 AM - Windows Update RP226: 11/3/2013 1:58:37 PM - Windows Update . ==== Installed Programs ====================== . Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader XI (11.0.05) Adobe Shockwave Player 12.0 Agatha Christie - Peril at End House Apple Application Support Apple Software Update Atheros Driver Installation Program AuthenTec TrueAPI Avery Template Avery Wizard 4.0 Batch PDF Merger Bejeweled 3 Bing Bar Blackhawk Striker 2 Blasterball 3 Blio Bounce Symphony BVSInstall Cake Mania CCleaner Chronicles of Albian Chuzzle Deluxe Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module ClaimDocLabeler Compatibility Pack for the 2007 Office system Contents King Coupon Printer for Windows Cradle of Rome 2 CyberLink YouCam D3DX10 DBX Viewer Free 1.0 DeLorme Street Atlas USA 2010 Plus eFax Messenger EncryptOnClick Envelopes Plus eReg ESU for Microsoft Windows 7 SP1 Evernote v. 4.2.3 Farm Frenzy FATE Flywheel 3.0 Google Chrome Google Update Helper Governor of Poker 2 Premium Edition Handy Label Maker 4.9 Hewlett-Packard ACLM.NET v1.2.1.1 HP Auto HP Client Services HP Customer Experience Enhancements HP Documentation HP Games HP Launch Box HP MovieStore HP Officejet 6500 E710a-f Basic Device Software HP Officejet 6500 E710a-f Help HP Officejet 6500 E710a-f Product Improvement Study HP On Screen Display HP Photo Creations HP Power Manager HP Quick Launch HP QuickWeb HP Setup HP Setup Manager HP SimplePass PE 2011 HP Software Framework HP Support Assistant HP Update I.R.I.S. OCR IDT Audio Image Resizer for Windows Image Resizer for Windows (64 bit) IntegriClaim Intel® Control Center Intel® Identity Protection Technology 1.1.2.0 Intel® Management Engine Components Intel® Processor Graphics Intel® Rapid Storage Technology Java 7 Update 21 Java Auto Updater Jewel Quest: The Sleepless Star - Collector's Edition Junk Mail filter update Logitech SetPoint 6.32 Lotus NotesSQL 3.01 driver Lotus SmartSuite - English Mah Jong Medley MailStore Home 7.0.7.7671 Malwarebytes Anti-Malware version 1.75.0.1300 Maxtor Backup Maxtor OneTouch III Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Access 2000 Runtime Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office Click-to-Run 2010 Microsoft Office Excel Viewer Microsoft Office Starter 2010 - English Microsoft Office XP Professional with FrontPage Microsoft Security Client Microsoft Security Essentials Microsoft SkyDrive Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Web Publishing Wizard 1.52 Microsoft WSE 3.0 Runtime MozBackup 1.5.1 Mozilla Firefox 15.0.1 (x86 en-US) Mozilla Maintenance Service MSVC90_x86 MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery of Mortlake Mansion Namco All-Stars: PAC-MAN Nokia Connectivity Cable Driver Nokia PC Suite Nuance Cloud Connector Nuance PDF Converter Professional 7 PC Connectivity Solution pdfFactory Penguins! Plants vs. Zombies - Game of the Year PlayReady PC Runtime x86 Poker Superstars III Polar Bowler Polar Golfer PowerClaim XML Release 21a 4.21.0.14 Quicken 2007 QuickTime Realtek Ethernet Controller Driver Realtek PCIE Card Reader Recovery Manager Residential Component Technology - Standalone RoboSizer v.1.0.9.3 RoxioNow Player Scansoft PDF Professional SeaTools for Windows Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2) Shockwave Slingo Supreme SPAMfighter swMSM Synaptics TouchPad Driver The Print Shop Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Client Profile (KB2836939) Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2836939) Update for Microsoft .NET Framework 4 Extended (KB2836939v3) Update Installer for WildTangent Games App Vacation Quest - The Hawaiian Islands VersaCheck Gold 2007 Virtual Villagers 5 - New Believers Visual Studio 2010 x64 Redistributables WildTangent Games App (HP Games) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinPatrol Zuma Deluxe . ==== Event Viewer Messages From Past Week ======== . 11/3/2013 7:50:44 AM, Error: Service Control Manager [7000] - The PMEM service failed to start due to the following error: This driver has been blocked from loading 11/3/2013 7:50:44 AM, Error: Application Popup [1060] - \??\C:\Windows\SysWOW64\drivers\pmemnt.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 11/1/2013 9:12:53 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 10/31/2013 8:04:41 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service. . ==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 November 2013 - 12:48 PM



Hello mort1345

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 mort1345

mort1345
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Posted 05 November 2013 - 07:23 PM

The results of the last 2 scans are attached.  Will see how system runs and advise.

Andy

 

 

# AdwCleaner v3.011 - Report created 05/11/2013 at 18:45:50
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Andy HP1260 - ANDYHP1260-HP
# Running from : C:\Users\Andy HP1260\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Users\Andy HP1260\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\VAFMusic Conduit_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\VAFMusic Conduit_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v15.0.1 (en-US)

[ File : C:\Users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\prefs.js ]


-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Andy HP1260\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [2083 octets] - [05/11/2013 18:44:05]
AdwCleaner[S0].txt - [1911 octets] - [05/11/2013 18:45:50]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1971 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Andy HP1260 on Tue 11/05/2013 at 19:02:09.80
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] spamfighter update service
Successfully deleted: [Service] spamfighter update service
Successfully stopped: [Service] suite service
Successfully deleted: [Service] suite service



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\commontoolkittray
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\sfagent



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4623A8C4-150D-4983-8982-68C01E7D6541}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\fighters"
Successfully deleted: [Folder] "C:\Users\Andy HP1260\AppData\Roaming\fighters"
Successfully deleted: [Folder] "C:\Users\Andy HP1260\appdata\local\cre"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\fighters"
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0021C928-19FE-4343-B675-7AEF97786707}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{011BD8FA-2BD6-4EAF-8568-450B55E6F957}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{01DBD612-B0CA-40A0-AD1E-D0C55F9A1DB7}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{01FE2096-EA66-4A1E-A7C8-A422F8EED956}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{037DBBC4-7D88-4731-B52A-65A2B5C98ACF}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{04169D40-23D2-4130-90BE-0C7303AD2E37}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{05C39665-C10C-4B69-9917-D01D28245ABD}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{06E2409D-F9C5-4EF7-B0DB-0309B2037AC6}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0719C702-A839-45C9-918F-28569A74B587}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{07EE6A42-5E3B-4B0D-B164-2E83407F717E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{098786ED-7200-43C7-A73C-57CB0AAA7265}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0B6BD2FB-A199-4C0A-B783-A55AB033548A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0B9FE42A-8410-42A3-8119-FD77F0547423}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0BFA9BB5-5D70-4FEB-9EC1-1752BEEDF34F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0CAB5C3B-299F-4FA2-951D-C4617F82BD96}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0E36697A-69CF-4FAE-A9D8-3E334B1DE13B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0E4E1A7A-352A-4BBB-8AEB-52BAE1676C44}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0E8EBCBB-F06A-4B49-8636-17F2F0E47E41}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{0F766773-70E7-47E5-8910-DB365B7D143E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{102A6F2E-C397-40E7-93B0-E4A21EFC808C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{108AB189-8152-431E-BDAF-326B1CB7886A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{117B3B4F-6575-4E75-A263-CC1F8E51784D}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{1274607B-BC23-4434-850E-0CC90DA67ED1}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{13CACED6-81A9-4EF0-9D06-43DD9DC4234C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{140F3282-C2AE-4142-8E51-717360FC96B9}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{15B50FE7-3E1F-4337-9C61-7C34EF19F6FF}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{160D2929-B509-4ECA-9055-B654A0065A9C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{1911F954-346B-448D-B4F8-0549F0B5EB10}
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Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{1BAB51F4-C16A-447B-A29C-C79DD9ED4F94}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{1F6E3CBF-6CDD-410C-9261-50A1E50A8BC2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2083F7C0-D943-4CF0-9B20-1064E5E649EA}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{20F02522-16EE-4CE3-AB97-B221D4C75E96}
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Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{22B42259-6176-40C3-860F-9E789CD7ADD5}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{22BF0ABF-8D5A-4132-A26A-8BFAD70AAD6A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{23C06ABE-9CC2-451C-B144-FE577F2C51E4}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{25513685-3269-454D-9877-EC69D7EDABD9}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{25CD9D76-D3CD-4E06-8A8D-FC9AF72E0BD8}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2613301B-2E98-4DA1-A727-828457080C9B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{26C0A5B4-FB52-48D6-9593-F1DDB7516A33}
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Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{28EC3B1D-532C-46A5-9210-7AECF9408D99}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2A25F671-B617-4BAF-BA26-A0C256549A4A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2BAF5A46-5C4B-4576-8291-D0603C8468F1}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2BBD3384-10A4-425B-825A-92F416CFE8A8}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2C369E09-82CC-443A-96BA-99F93BA67E5D}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2C8E3BAA-786E-4F00-AC8E-EFCCEE55D6F1}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2CAC743E-A325-446D-AFF7-566D43A958CA}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2CEDC0C8-F31B-4BDE-A83B-6CA57174CFD3}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2D76FE9A-8F0B-4C0D-848D-23897663893A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2FA8DA34-68F2-4E9D-94D5-B5E7684C31E8}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{2FB15007-3F09-4E8A-BF42-A9B737F10E97}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{326F6109-238A-4E57-BFC3-56E4B973BAB5}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{339FE559-5747-419F-B935-340A12F1A38E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{33B9AFCB-CF1D-420D-A224-05083A4D9DA5}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{3436A3AA-6978-4255-9E17-DF80852C6374}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{344793B0-177D-479A-AA0A-3B907922432D}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{346A576F-B5AD-4F35-BBB6-57E7C62DE58A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{34CD922E-AE80-4A09-BA3E-32AB8AEB1206}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{360F16A5-D03B-420D-8451-6BC4C6000B8B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{36F42C0C-7528-4E19-B9F1-C3D2CFD0F426}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{375AF46F-A9F7-4AEF-BDB1-D98279B6F296}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{387F5666-38FA-4993-8A37-54431E34FD36}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{39586397-FA93-4115-8DE7-22BC20ECD45F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{3A3CACA4-C8B8-45FA-A538-12F0B71C7B65}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{3A7C7728-B183-404D-B366-45676CBA05D9}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{3B7B9897-6F9C-4DB8-B29E-774038D358D2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{3C992150-EDD2-45A9-A4A9-F8D3D829FC3D}
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Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{578274F0-CFC8-4488-A656-FF4F4F5F7F3B}
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Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{83E55B79-94D3-42F5-B7F2-2166B4C6D530}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{84103CF1-DBA9-44BA-8DB0-1ECCCA2057EC}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{851D85E9-79F7-4CB7-84A6-9ED1A5E55532}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{874E3A35-396E-4481-81C9-B2A73EFC184F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{88CB37C2-3D3F-4BD1-887E-4A27426088E3}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{89876B2A-D8F0-4341-B1FB-430EDD65536C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{89CBC84A-346A-49ED-AAE9-ACC78D4BA466}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8AB1988F-0FC5-4103-9A05-8862DAE451B0}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8B130E1E-25C0-4065-93C9-FAE8A01231FE}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8B684544-5FC5-496B-A99E-7D4CB8451065}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8B90448A-DDE6-4D06-987B-779353A1689F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8C1B4E53-5776-474E-B4FC-81CC56ACEB2E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{8F2DCBF3-2625-4418-BA9B-E89FF0AC8490}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{906172FC-B93E-44E6-AD1B-B6D8830DA961}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{90F4991A-0E52-4D01-8F13-AD7A61E8DC83}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{9243C1CD-9110-4EFF-A340-E56B3057B276}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{92839862-9895-4204-B43B-BE6132366748}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{92E74EE4-AF4B-48F6-8645-4B00E175C046}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{92FFFD2D-B0DA-4C49-A0D8-17458D4E4FA7}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{939D1134-CBBA-49BE-BE6F-180CD463ED5E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{94FF493F-9368-443C-AE6D-DE37133A19AF}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{95775DC3-9746-41DC-8FA1-0011BD2D741E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{95984696-3C04-4609-AA54-7952DE769C5B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{9797DB94-35F8-42EA-8326-871AA5A11CF1}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{981CC7A3-3195-4680-999D-03C0B03334DB}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{989BFFC0-9179-4D23-9D89-CB7612D8F4E2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{98E40A38-C5B3-4837-805D-0F0AC9BBC773}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{9D93044B-FA54-4E17-B826-A180822C2D3B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{9FC49C7E-2E2C-49DD-9588-464AC709A4A7}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{A09F9AD4-B838-4DC4-984A-0B693AE1436C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{A3ACA7CE-B939-40B6-9780-996779C6300F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{A75C72FB-C2AA-4170-8AC3-D52AC7808645}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{A8376638-D964-44AA-A112-1220F1997551}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{A856590D-4256-421C-9CB7-14EA4FC32F99}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AA0441B6-8995-40B4-A80B-0A7522F558A1}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AC0C578F-4F5E-4272-8A53-BC97ABDAD31E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AC43CF77-0C4A-4130-9474-0B97FFD121FC}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{ACDB006B-7705-41BA-9B38-C3796BC6E108}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AD2CC6CE-E994-4087-832D-CFAECF6DB965}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AE3FB9E2-0C56-4A79-A43C-8C2CCEF89C36}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AEA5A6FD-8A1C-4868-ACD8-75BA4D1C7EE9}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AECD0841-89C6-403A-9831-F5A52B70C94F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AF3A9047-24C6-48DE-B137-B78A12FBF915}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{AF628BB2-5673-4521-9C26-62356E2F7A3A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B01AB603-82E2-4864-AD2B-7D18F6B7E405}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B0319C7C-BBF2-4BA9-B6FE-41F88171A59C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B17E1903-E223-4160-8376-F592F07F7534}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B3F8ECBF-526A-4094-8BE0-0ABB0E34EA7F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B4A8ECD6-E701-4B39-8550-D71E835D89DE}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B6377CFF-D88C-433C-BA6D-15F91D75DF3D}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{B7D82E07-1FBF-424D-8155-4B81D55C1DB3}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BAE7B5ED-AA31-4AF5-9560-5A5DC36F286A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BB0F3428-06A6-4C82-AE37-7CFA05A7A4F6}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BB6A49A0-4D1F-4ACF-822C-408FB2EE909B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BBE35D48-001E-4298-9418-BC8DF32531CF}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BC228F18-D945-48C4-87DF-22AA000C19BB}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{BE4C9D80-2710-4621-BFF3-16FA328818B2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C002D393-EC99-4AE8-BA57-63DCD93B2B74}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C2D231DC-9B2E-4F28-9C61-7C1687117E43}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C3BDEBCA-7C3B-46A8-850C-5437462D529B}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C4DC1C90-DD79-482B-B50B-02F650554983}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C5E5EF7A-DB5E-42CC-9F1A-2C4243999D46}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C66D5A4A-7F54-46BF-9996-94D45EB82D08}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C801DCA6-C950-4875-9F90-01CE8974D0C3}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{C904532A-AA1F-48F2-8E41-96E6136A17EA}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{CB789D52-858F-433E-BDCF-F853D95AFB22}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{CFB64B95-A2C9-4D60-9398-71A28C44C090}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D0F45E61-C5ED-456E-BFEC-F445D53A51F6}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D170BD16-CCFA-4143-9E83-D9ECE6138FDD}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D2A2EB39-CE0E-4364-B861-5659A3ACD2CE}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D46616FB-6E70-4C61-989B-AC47AD7D9D4C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D4EDD77A-3CE1-427A-B478-11EFD06FEAA4}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D5969ABA-6046-4363-AD09-A8B83F8B38D2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D5A803EC-33A0-482D-9C20-149D451BCCCA}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D60139E5-13C8-40BF-AB54-699A71F8B40C}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D60B2768-05BA-46F0-ABC1-E70F144D8E20}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D60C397B-C71C-451C-8EC5-4971060CB3C4}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D6E73511-6C53-4C49-977D-5127F07A7537}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D796FA83-B975-439E-8F17-0F68CFC52571}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D7DA220E-157B-4D53-AF88-F36DCB978EA4}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D8FB1FC5-3C5B-4198-B85D-34B22F6361B9}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{D92E1BDA-CDEA-4369-9DA3-8FDE72270DF3}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{DA4FE1BB-A6E3-4244-8ACC-91E0414B6C18}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{DB76A2AA-84FD-4350-9437-B5889E2AEC6A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{DD9CE0DE-29F7-4B66-A15F-249F0AAE849F}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{DF5A4659-CD04-48A9-BA16-2527E494E3B5}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{DF6DB182-3A7A-4344-A338-7FF2010DB620}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E1C1C94F-6C25-4923-8C0C-7108EB95E132}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E244A576-4F20-4C9C-A412-A2829F3DAA00}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E3C68603-5CC6-4295-A33F-2A4FE7068AE0}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E43A6031-A6FB-467D-BC83-8CAC3A240ED0}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E43D158E-3AC3-4266-B209-56D28E75CA45}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E5DD523E-6F6F-486A-A5AD-43A34718622E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E6F58C46-58C4-4AB3-A3D6-14387B17EEEE}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E7EF6908-260A-4E4F-95A6-9589322BDD19}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E80A2FFC-2F09-4B12-ADB4-AAD8A3684C25}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E8645159-8682-423F-83D2-496760E6560E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E884AEA4-2ABC-4BC4-93E8-3770AFCE8D78}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E8F5154C-2837-45D3-BD5E-796979AED1BE}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{E9C3F645-924B-4F6D-9EC5-C26D057C3939}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{EA264025-9A8C-4113-AB0B-120C21BAC683}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{EADCF45A-5F60-4E96-B0BB-47BB51C393F2}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{EBE2AC8A-296B-4D72-9842-2C72B7F15317}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F27C5022-0B1C-4FB6-9B64-412F47C8B769}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F2E46860-FC45-4334-B6B9-40A710248E09}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F416B306-771D-4AF3-BDB5-19471FA0FCBF}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F69C832B-B790-4BB3-AF68-66E01F317E8E}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F6FC2B08-DA18-4719-9D80-61C6812C20C0}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{F85DA483-DE46-4078-BCF2-BABE23A0F6A4}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{FA18EA11-A53A-433F-859F-FA98CE42E5EC}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{FB02BB10-22FB-4DF8-98DF-98963E041A19}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{FB287492-3B14-4BFD-9F81-78EB7DA57F93}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{FE5DA484-00AD-43AF-953F-33F7148E466A}
Successfully deleted: [Empty Folder] C:\Users\Andy HP1260\appdata\local\{FE786FE4-1F5C-421A-892F-E396C977ABED}



~~~ FireFox

Successfully deleted the following from C:\Users\Andy HP1260\AppData\Roaming\mozilla\firefox\profiles\3bogofhl.default\prefs.js

user_pref("google.toolbar.button_option.cached.gtbSearchBlogs", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchBlogs\" t
user_pref("google.toolbar.button_option.cached.gtbSearchPhotos", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchPhotos\"
user_pref("google.toolbar.button_option.cached.gtbSearchScholar", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchScholar
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_CTK0Y7F4MTG6NKYH03WT-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_J66T77NJDBMW4FEUU7FA-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.button_option.cached.gtbuHKCU_GoogleEarth", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbuHKCU_Goo
user_pref("google.toolbar.button_option.cached.gtbutoolbar-google-com_G67PIDLJ1SFFP7OOMXK9-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.button_option.cached.gtbuwww-cnn-com_27D5282BA5BF16CA8F33-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul
Emptied folder: C:\Users\Andy HP1260\AppData\Roaming\mozilla\firefox\profiles\3bogofhl.default\minidumps [150 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 11/05/2013 at 19:08:29.59
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


 

 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:06:16 PM

Posted 05 November 2013 - 08:16 PM


Hello mort1345

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 mort1345

mort1345
  • Topic Starter

  • Members
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  • Gender:Male
  • Local time:06:16 PM

Posted 06 November 2013 - 09:56 AM

The combofix log is below. the computer slow down seems to have gone away. I think I had a redirect on a google search yesterday. I an mot sure of that. Andy ComboFix 13-11-04.01 - Andy HP1260 11/06/2013 9:43.3.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2435 [GMT -5:00] Running from: c:\users\Andy HP1260\Desktop\ComboFix.exe AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F} SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point . . ((((((((((((((((((((((((( Files Created from 2013-10-06 to 2013-11-06 ))))))))))))))))))))))))))))))) . . 2013-11-06 14:47 . 2013-11-06 14:47 -------- d-----w- c:\users\System\AppData\Local\temp 2013-11-06 14:47 . 2013-11-06 14:47 -------- d-----w- c:\users\Public\AppData\Local\temp 2013-11-06 14:47 . 2013-11-06 14:47 -------- d-----w- c:\users\Default\AppData\Local\temp 2013-11-05 23:44 . 2013-11-05 23:45 -------- d-----w- C:\AdwCleaner 2013-10-13 22:02 . 2013-11-04 17:52 -------- d-----w- c:\users\Andy HP1260\AppData\Roaming\LiveKit 2013-10-13 21:59 . 2013-10-13 22:01 -------- d-----w- c:\program files (x86)\Common Files\Common Toolkit Suite 2013-10-10 04:37 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll 2013-10-09 02:13 . 2013-10-09 02:13 17813896 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-10-10 07:06 . 2012-09-18 15:11 80541720 ----a-w- c:\windows\system32\MRT.exe 2013-10-09 02:13 . 2012-09-18 20:47 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-10-09 02:13 . 2011-07-16 05:37 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-08-29 01:48 . 2013-10-10 04:37 44032 ----a-w- c:\windows\apppatch\acwow64.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1] @="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}" [HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2] @="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}" [HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3] @="{BBACC218-34EA-4666-9D7A-C78F2274A524}" [HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetIconOverlay] @="{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}" [HKEY_CLASSES_ROOT\CLSID\{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}] 2012-01-25 02:00 198512 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIcon32.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetUploading] @="{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}" [HKEY_CLASSES_ROOT\CLSID\{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}] 2012-01-25 02:03 194416 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIconU32.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RoboSizer"="c:\program files (x86)\RoboSizer\robosizer.exe" [2011-08-16 2019328] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584] "WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2013-09-05 441408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-04-30 284440] "HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-06-28 168504] "HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960] "mxomssmenu"="c:\program files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe" [2007-03-25 81920] "PDF7 Registry Controller"="c:\program files (x86)\Nuance\PDF Professional 7\RegistryController.exe" [2012-02-17 141160] "PDFProHook"="c:\program files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe" [2012-02-17 1828712] "Nuance PDF Converter Professional 7-reminder"="c:\program files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" [2011-09-06 333672] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Flywheel.lnk - c:\program files (x86)\Plannet Crafters\Flywheel\Flywheel.exe [2013-7-9 81987] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc] @="Service" . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" "HP Software Update"=c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe "SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot "ScanSoft PDF Professional 3.0-reminder"="c:\program files (x86)\ScanSoft\PDF Professional 3.0\Ereg\ereg.exe" -r "c:\programdata\ScanSoft\PDF Professional\3\Ereg\ereg.ini" . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x] R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x] R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x] R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x] R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x] R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x] R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x] R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x] S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x] S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [x] S2 GladFileMonSvc;GladFileMonSvc;c:\program files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe;c:\program files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe [x] S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x] S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x] S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x] S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x] S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x] S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x] S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [x] S2 PDFProFiltSrv;PDFProFiltSrv;c:\program files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe;c:\program files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe [x] S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [x] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x] S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-10-17 23:42 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-11-06 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-18 02:13] . 2013-11-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-18 22:02] . 2013-11-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-18 22:02] . 2013-11-06 c:\windows\Tasks\HP Photo Creations Communicator.job - c:\programdata\HP Photo Creations\Communicator.exe [2013-08-05 21:06] . 2013-11-06 c:\windows\Tasks\HPCeeScheduleForAndy HP1260.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15] . 2013-11-04 c:\windows\Tasks\HPCeeScheduleForANDYHP1260-HP$.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1] @="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}" [HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2] @="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}" [HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3] @="{BBACC218-34EA-4666-9D7A-C78F2274A524}" [HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetIconOverlay] @="{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}" [HKEY_CLASSES_ROOT\CLSID\{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}] 2012-01-25 02:00 212848 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIcon.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetUploading] @="{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}" [HKEY_CLASSES_ROOT\CLSID\{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}] 2012-01-25 02:03 195440 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIconU.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-06-07 1128448] "SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-06-27 42808] "EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2011-10-07 1744152] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-04-03 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-04-03 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2013-04-03 416024] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000 IE: Open with Nuance PDF Converter 7 - c:\program files (x86)\Nuance\PDF Professional 7\cnvres_eng.dll /100 TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 FF - ProfilePath - c:\users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\ FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/ FF - ExtSQL: 2013-10-12 15:16; {bd1ef3c8-3372-11e3-8277-b8ac6f996f26}; c:\users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\extensions\{bd1ef3c8-3372-11e3-8277-b8ac6f996f26}.xpi . - - - - ORPHANS REMOVED - - - - . Wow6432Node-HKLM-Run- - (no file) HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe AddRemove-Coupon Printer for Windows5.0.0.3 - c:\program files (x86)\Coupons\uninstall.exe AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE AddRemove-SPAMfighter - c:\program files (x86)\Fighters\SPAMfighter\uninstall.exe AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-11-06 09:49:47 ComboFix-quarantined-files.txt 2013-11-06 14:49 . Pre-Run: 547,808,751,616 bytes free Post-Run: 547,364,409,344 bytes free . - - End Of File - - 8ECC83C421C859AB670C367A48CDE88D

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 November 2013 - 01:37 PM


Hello mort1345

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 mort1345

mort1345
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Posted 06 November 2013 - 09:12 PM

Gringo Ran combofix with cfscript. log is attached. have not noticed any redirects today. Andy ComboFix 13-11-04.01 - Andy HP1260 11/06/2013 20:59:25.4.4 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2274 [GMT -5:00] Running from: c:\users\Andy HP1260\Desktop\ComboFix.exe Command switches used :: c:\users\Andy HP1260\Desktop\CFScript.txt AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F} SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2} SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((( Files Created from 2013-10-07 to 2013-11-07 ))))))))))))))))))))))))))))))) . . 2013-11-07 02:03 . 2013-11-07 02:03 -------- d-----w- c:\users\System\AppData\Local\temp 2013-11-07 02:03 . 2013-11-07 02:03 -------- d-----w- c:\users\Public\AppData\Local\temp 2013-11-07 02:03 . 2013-11-07 02:03 -------- d-----w- c:\users\Default\AppData\Local\temp 2013-11-05 23:44 . 2013-11-05 23:45 -------- d-----w- C:\AdwCleaner 2013-10-13 22:02 . 2013-11-04 17:52 -------- d-----w- c:\users\Andy HP1260\AppData\Roaming\LiveKit 2013-10-13 21:59 . 2013-10-13 22:01 -------- d-----w- c:\program files (x86)\Common Files\Common Toolkit Suite 2013-10-10 04:37 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll 2013-10-09 02:13 . 2013-10-09 02:13 17813896 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2013-10-10 07:06 . 2012-09-18 15:11 80541720 ----a-w- c:\windows\system32\MRT.exe 2013-10-09 02:13 . 2012-09-18 20:47 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe 2013-10-09 02:13 . 2011-07-16 05:37 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-08-29 01:48 . 2013-10-10 04:37 44032 ----a-w- c:\windows\apppatch\acwow64.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1] @="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}" [HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2] @="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}" [HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3] @="{BBACC218-34EA-4666-9D7A-C78F2274A524}" [HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}] 2013-09-08 22:40 222832 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\SkyDriveShell.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetIconOverlay] @="{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}" [HKEY_CLASSES_ROOT\CLSID\{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}] 2012-01-25 02:00 198512 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIcon32.dll . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetUploading] @="{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}" [HKEY_CLASSES_ROOT\CLSID\{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}] 2012-01-25 02:03 194416 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIconU32.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "RoboSizer"="c:\program files (x86)\RoboSizer\robosizer.exe" [2011-08-16 2019328] "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584] "WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2013-09-05 441408] . [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run] "IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-04-30 284440] "HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-06-28 168504] "HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960] "mxomssmenu"="c:\program files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe" [2007-03-25 81920] "PDF7 Registry Controller"="c:\program files (x86)\Nuance\PDF Professional 7\RegistryController.exe" [2012-02-17 141160] "PDFProHook"="c:\program files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe" [2012-02-17 1828712] "Nuance PDF Converter Professional 7-reminder"="c:\program files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" [2011-09-06 333672] "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Flywheel.lnk - c:\program files (x86)\Plannet Crafters\Flywheel\Flywheel.exe [2013-7-9 81987] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc] @="Service" . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-] "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" "HP Software Update"=c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe "SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot "ScanSoft PDF Professional 3.0-reminder"="c:\program files (x86)\ScanSoft\PDF Professional 3.0\Ereg\ereg.exe" -r "c:\programdata\ScanSoft\PDF Professional\3\Ereg\ereg.ini" . R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x] R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x] R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x] R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x] R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x] R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x] R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x] R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x] R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x] R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x] R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x] R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x] S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x] S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x] S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [x] S2 GladFileMonSvc;GladFileMonSvc;c:\program files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe;c:\program files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe [x] S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x] S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x] S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x] S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x] S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x] S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x] S2 jhi_service;Intel® Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [x] S2 PDFProFiltSrv;PDFProFiltSrv;c:\program files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe;c:\program files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe [x] S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [x] S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x] S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x] S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x] S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x] S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x] S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x] S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x] S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x] S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x] S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x] . . [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}] 2013-10-17 23:42 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe . Contents of the 'Scheduled Tasks' folder . 2013-11-07 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-18 02:13] . 2013-11-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-18 22:02] . 2013-11-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-18 22:02] . 2013-11-07 c:\windows\Tasks\HP Photo Creations Communicator.job - c:\programdata\HP Photo Creations\Communicator.exe [2013-08-05 21:06] . 2013-11-07 c:\windows\Tasks\HPCeeScheduleForAndy HP1260.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15] . 2013-11-04 c:\windows\Tasks\HPCeeScheduleForANDYHP1260-HP$.job - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15] . . --------- X64 Entries ----------- . . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1] @="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}" [HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2] @="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}" [HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3] @="{BBACC218-34EA-4666-9D7A-C78F2274A524}" [HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}] 2013-09-08 22:40 261744 ----a-w- c:\users\Andy HP1260\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811\amd64\SkyDriveShell64.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetIconOverlay] @="{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}" [HKEY_CLASSES_ROOT\CLSID\{3C3DC57A-7535-48AF-BB9E-C3576A4F34D0}] 2012-01-25 02:00 212848 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIcon.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GladinetUploading] @="{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}" [HKEY_CLASSES_ROOT\CLSID\{959A18D3-9CC9-41e8-B76F-34ED9A89D4EA}] 2012-01-25 02:03 195440 ----a-w- c:\program files (x86)\Nuance\Nuance Cloud Connector\GlOverlayIconU.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU] "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-06-07 1128448] "SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-06-27 42808] "EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2011-10-07 1744152] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-04-03 167704] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-04-03 392472] "Persistence"="c:\windows\system32\igfxpers.exe" [2013-04-03 416024] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240] . ------- Supplementary Scan ------- . uLocal Page = c:\windows\system32\blank.htm mLocal Page = c:\windows\SysWOW64\blank.htm IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office10\EXCEL.EXE/3000 IE: Open with Nuance PDF Converter 7 - c:\program files (x86)\Nuance\PDF Professional 7\cnvres_eng.dll /100 TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 FF - ProfilePath - c:\users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\ FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/ FF - ExtSQL: 2013-10-12 15:16; {bd1ef3c8-3372-11e3-8277-b8ac6f996f26}; c:\users\Andy HP1260\AppData\Roaming\Mozilla\Firefox\Profiles\3bogofhl.default\extensions\{bd1ef3c8-3372-11e3-8277-b8ac6f996f26}.xpi . - - - - ORPHANS REMOVED - - - - . Wow6432Node-HKLM-Run- - (no file) AddRemove-Coupon Printer for Windows5.0.0.3 - c:\program files (x86)\Coupons\uninstall.exe AddRemove-Shockwave - c:\windows\System32\Macromed\SHOCKW~1\UNWISE.EXE AddRemove-SPAMfighter - c:\program files (x86)\Fighters\SPAMfighter\uninstall.exe AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe . . . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="FlashBroker" "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation] "Enabled"=dword:00000001 . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Shockwave Flash Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus] @="0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID] @="ShockwaveFlash.ShockwaveFlash.11" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="ShockwaveFlash.ShockwaveFlash" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}] @Denied: (A 2) (Everyone) @="Macromedia Flash Factory Object" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx" "ThreadingModel"="Apartment" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID] @="FlashFactory.FlashFactory.1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32] @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib] @="{D27CDB6B-AE6D-11cf-96B8-444553540000}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version] @="1.0" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID] @="FlashFactory.FlashFactory" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}] @Denied: (A 2) (Everyone) @="IFlashBroker5" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32] @="{00020424-0000-0000-C000-000000000046}" . [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib] @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}" "Version"="1.0" . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Completion time: 2013-11-06 21:05:35 ComboFix-quarantined-files.txt 2013-11-07 02:05 ComboFix2.txt 2013-11-06 14:49 . Pre-Run: 546,964,516,864 bytes free Post-Run: 546,762,252,288 bytes free . - - End Of File - - 3D5ECF0D071E92361B22524EC7A879BD

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 November 2013 - 09:30 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 mort1345

mort1345
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Posted 07 November 2013 - 09:20 AM

Gringo

 

the logs for malwarebytes and hijack this are attached.

 

the computer seems to be running ok, have not done any searches yet today.

 

Andy

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.07.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Andy HP1260 :: ANDYHP1260-HP [administrator]

11/7/2013 8:59:39 AM
mbam-log-2013-11-07 (08-59-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216983
Time elapsed: 5 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:16:39 AM, on 11/7/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\RoboSizer\robosizer.exe
C:\Program Files (x86)\RoboSizer\robosizer.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Plannet Crafters\Flywheel\Flywheel.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files (x86)\Nuance\PDF Professional 7\PdfPro7Hook.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Users\Andy HP1260\Desktop\HijackThis.exe
C:\Program Files (x86)\Windows Live\Mail\wlmail.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\PlusIEContextMenu.dll
O2 - BHO: TSBHO Class - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: ZeonIEEventHelper Class - {DA986D7D-CCAF-47B2-84FE-BFA1549BEBF9} - C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: DocuCom PDF - {E3286BF1-E654-42FF-B4A6-5E111731DF6B} - C:\Program Files (x86)\Nuance\PDF Professional 7\Bin\ZeonIEFavClient.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files (x86)\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [PDF7 Registry Controller] C:\Program Files (x86)\Nuance\PDF Professional 7\RegistryController.exe
O4 - HKLM\..\Run: [PDFProHook] C:\Program Files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe
O4 - HKLM\..\Run: [Nuance PDF Converter Professional 7-reminder] "C:\Program Files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Converter Professional 7\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [RoboSizer] C:\Program Files (x86)\RoboSizer\robosizer.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - Global Startup: Flywheel.lnk = C:\Program Files (x86)\Plannet Crafters\Flywheel\Flywheel.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with Nuance PDF Converter 7 - res://C:\Program Files (x86)\Nuance\PDF Professional 7\cnvres_eng.dll /100
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GladFileMonSvc - Gladinet, INC - C:\Program Files (x86)\Nuance\Nuance Cloud Connector\GladFileMonSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: Intel® Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files (x86)\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MaxSyncService (NTService1) -   - C:\Program Files (x86)\Maxtor\Utils\SyncServices.exe
O23 - Service: PDFProFiltSrv - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PDF Professional 7\PDFProFiltSrv.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12659 bytes
 

 



#12 gringo_pr

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Posted 07 November 2013 - 09:47 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [PDF7 Registry Controller] C:\Program Files (x86)\Nuance\PDF Professional 7\RegistryController.exe
      O4 - HKLM\..\Run: [PDFProHook] C:\Program Files (x86)\Nuance\PDF Professional 7\pdfpro7hook.exe
      O4 - HKLM\..\Run: [Nuance PDF Converter Professional 7-reminder] "C:\Program Files (x86)\Nuance\PDF Professional 7\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Converter Professional 7\Ereg\Ereg.ini"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [RoboSizer] C:\Program Files (x86)\RoboSizer\robosizer.exe
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - Global Startup: Flywheel.lnk = C:\Program Files (x86)\Plannet Crafters\Flywheel\Flywheel.exe


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 mort1345

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Posted 08 November 2013 - 01:03 PM

Gringo

 

Eset results are attached.  Ran Hijack and removed the items i selected.

 

I have noticed the redirect is still there on the first google search after a reboot or restart.  That seems to be the only time it comes up

 

Andy

 

 

C:\Users\Andy HP1260\Downloads\Avery\Avery Wizard 4.01 - US 20111209.exe    a variant of Win32/Bundled.Toolbar.Ask application
H:\Maxtor backup\ANDYHP1260-HP\C\Users\Andy HP1260\Downloads\Avery\Avery Wizard 4.01 - US 20111209.exe    a variant of Win32/Bundled.Toolbar.Ask application
 

 

 



#14 gringo_pr

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Posted 08 November 2013 - 01:24 PM


Hello mort1345

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Andy HP1260\Downloads\Avery\Avery Wizard 4.01 - US 20111209.exe"
    del /f /s /q "H:\Maxtor backup\ANDYHP1260-HP\C\Users\Andy HP1260\Downloads\Avery\Avery Wizard 4.01 - US 20111209.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 mort1345

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Posted 09 November 2013 - 08:00 AM

Gringo I have finished cleaning up. And i have been using the programs you recommended. System is back to normal. Thanks for your help. The donation link is greyed out. Andy




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