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Touchpad going bad?


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#1 legoman786

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Posted 03 November 2013 - 05:32 PM

Wife has an Acer Aspire 5733Z with an Elan touchpad mouse.

A couple of weeks ago, the power adapter went bad and couldn't use the laptop. The battery went all the way down to 0, as we didn't catch it until then. It worked flawlessly up to that point.

Fast forward to today. We got the power adapter yesterday, but didn't test it until this morning.

Wife calls me over stating the mouse is not working. I go over and look at it, sure enough, it's not functioning properly.

The simplest of movements results in art by Michael J Fox. Bad joke, I know, but hey! He has a sitcom poking fun at himself. biggrin.gif

So, I check the background apps, nothing is utilizing the CPU more than it should. Interesting. Go into MSCONFIG and disable apps that shouldn't be there.

Restart, no go.

Ok, disable and reenable. No go.

Grab an extra mouse, uninstall and reinstall using device manager. Nothing.

Tell the wife that she has to use external mouse until I do more poking around.

So... any ideas? I'm thinking the touchpad itself is gone, but I'm optimistic.

 

EDIT: Corrected model number.


Edited by legoman786, 04 November 2013 - 01:02 PM.

Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
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#2 RobinHoodSnr

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Posted 04 November 2013 - 08:26 AM

Try uninstalling the Synaptics (if im not mistaken) software that is suppose to be for the "mouse pad", and let Windows's DEFAULT drivers take over by just restarting the Lappy AFTER uninstalling Synaptics Driver/Software...


...We all know something...but we will NEVER know everything :grinner:

 

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("KillCrypt" will automaticly open %appdatadir%...just guide this to Cryptolocker-Virus and double-click on it. Remember...if you "restart" your system, the processes will be back...use this only for emergencies if you want to create a quick document. While this processes is killed, your docs wont get infected, but WILL be encrypted (unusable) when you restart the PC/Laptop OR clicking on the Virus again!!!)


#3 legoman786

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Posted 04 November 2013 - 10:48 AM

That's exactly what I did.

 

I went to the device manager, uninstalled the device, prompted me to uninstall the drivers, to which I said yes, and told me I had to reboot. Upon coming back from the reboot, Windows automatically installed the drivers and the problem persisted.


Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
- Rick Cook


#4 legoman786

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Posted 05 November 2013 - 11:22 AM

Bump.

 

Her laptop model does not have the Synaptics touch pad, rather another vendor's, Elantech. Never heard of them before. In any case, I had reinstalled the drivers and the problem is persisting.


Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.
- Rick Cook





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