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Windows 8, Open Broadcast Software, CLOCK_WATCHDOG_TIMEOUT


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5 replies to this topic

#1 Wzee

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Posted 02 November 2013 - 09:33 PM

Hello!

I'm running into a problem with when I'm streaming some games, such as Final Fantasy 14, and Counter Strike: Global Offensive, that first my graphics lock (in that sound seems to still work) and then after about three seconds, I get a nice screeching feedback, and then Windows shutdowns with a CLOCK_WATCHDOG_TIMEOUT as the error reason. From what I've read, it seems likely that it is a hardware issue, that must be being made apparent from the multitude of things I'm asking my computer to do.

I'm hoping with help I'll be able to narrow it down to which part is fouling up.

 

Thanks for any assistance,

Jamie.



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#2 Anshad Edavana

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Posted 03 November 2013 - 12:51 AM

:welcome: to the Bleeping Computer forum.

 

 
Yes, BSOD 0x101 is generally caused by hardware issues. Please follow the below steps to collect some basic info about the BSOD you are experiencing.
 
:step1: Upload the actual crash dump files.
 
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip most recent three or more dumps to a single file. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
 
:step2: Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 
:step3: Minitoolbox log.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
  • List last 10 Event viewer errors
  • List installed program
  • List users, partition and memory size
  • List Minidumps
  • Now click "Go" and post the output displayed in next reply.


    #3 Wzee

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    Posted 03 November 2013 - 10:25 AM

    Attached is the one minidump file that was in the folder Attached File  Minidump.zip   38.61KB   1 downloads.

     

    Thanks for the assistance :)

    Speccy Link: http://speccy.piriform.com/results/6k0tnWYfooKELyAxZ3tzGvu

    MiniToolBox Output

    Spoiler



    #4 Anshad Edavana

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    Posted 03 November 2013 - 11:49 AM

    Hi

    BugCheck 101, {18, 0, ffffd000207a1180, 5}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    

    Usual causes : Overheating, Overclocking , voltage tweaks , failed CPU etc.

     

    According to the official specs of Core i7 2600K, it's stock speed is 3.4 Ghz with a turbo boost speed up to 3.8 Ghz. But the CPU seems to be running on 4.4 Ghz.

    Core 0
    Core Speed: 4430.2 MHz
    Multiplier: x 43.0
    Bus Speed: 103.0 MHz
    Temperature: 37 °C
    Thread 1
    APIC ID: 0
    Thread 2
    APIC ID: 1
    Core 1
    Core Speed: 1751.5 MHz
    Multiplier: x 17.0
    Bus Speed: 103.0 MHz
    Temperature: 37 °C
    Thread 1
    APIC ID: 2
    Thread 2
    APIC ID: 
    

    The G-Skill memory modules are rated for 1333 Mhz ( 667x2 )but they seems to be running on 1648 Mhz ( 824x2 ).

    Slot #1
    Type: DDR3
    Size: 8192 MBytes
    Manufacturer: G.Skill
    Max Bandwidth: PC3-10700 (667 MHz)
    Part Number: F3-12800CL10-8GBXL
    SPD Ext.: EPP
    
    RAM
    16.0GB Dual-Channel DDR3 @ 824MHz (10-10-10-30)
    

    Please stop overclocking at least as a test. Revert any voltage and  frequency changes made to the CPU and RAM. Resetting BIOS by clearing it is also highly recommended.

     

    http://pcsupport.about.com/od/fixtheproblem/tp/clearcmos.htm


    Edited by Anshad Edavana, 03 November 2013 - 11:51 AM.


    #5 Wzee

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    Posted 03 November 2013 - 12:12 PM

    Alright, I've turned off all the overclocks (which i don't even remember doing, I must have set it up when I first put the machine together!).

    The only one that has me puzzled is that when I turned off the RAM overclock and set it to "auto" in my BIOS, it went to 1600. I looked up the RAM i purchased, and it appears they are supposed to be running at 1600? If it still crashes, I'll set this manually to the "SPD speed" which matches what Speccy seems to be reporting. http://www.gskill.com/en/product/f3-12800cl10s-8gbxl

     

    Thank you for the help so far, I'm going to run it at default settings now for awhile and will report back if I get the BSOD again when I start to push it.



    #6 Anshad Edavana

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    Posted 03 November 2013 - 01:05 PM

    Hi

     

    Here is the official spec page of your CPU - Core i7 2600K : http://ark.intel.com/products/52214/

     

    Scroll down and you will see ;

    Max Memory Size (dependent on memory type)	32 GB
    Memory Types	DDR3-1066/1333
    

    Although your G-Skill modules are rated for 1600, CPU only supports maximum 1333 . Using a higher rated module may result in compatibility issues.  After resetting the BIOS, check how the system works. If the issue remains, set the frequency to 1333 manually in BIOS. 






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