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I have a virus or Malware that has changed the language on my HP desktop


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#1 IT4cabletv

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Posted 02 November 2013 - 11:41 AM

I wish I could send a screenshot from the actual computer but I am unable to.  I am a long time member/lurker professional IT Network Administrator and am fairly well versed in Malware removal.

This is a new one to me. On of my staff members notified me that the language on her desktop had changed to either a Russian or Egyption  Herogliphics type of language.

 

This makes removal extremely difficult as you have to remember places and where things are since you cannot read anything in English.  So far I have I have successfully run Malware bytes

have not seen any changes to the computer. I am going to try Combo fix next. if anyone has a removal device for this type of virus/malware please let me know.  I will try to do a screen shot

and save to my USB drive and post that if possible so that the members can see for themselves this could be a real menace if it goes Virual.  no pun intended.



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#2 Broni

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Posted 02 November 2013 - 02:53 PM

In cases like this one your best option would be to take a look at the computer from the outside using a tool like FRST.

However FRST is only allowed in malware removal forum so you should start new topic there.


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