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Windows XP Home didn't start successfully


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8 replies to this topic

#1 Garval

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Posted 02 November 2013 - 05:30 AM

Hi guys,

 

I would really appreciate your help with the following: when I try to turn my computer on I receive a message saying Windows XP didn't start successfully and then shows the usual options: safe mode, last configuration that worked, etc. After choosing an option, say last configuration that worked, it then shows the Microsoft Windows XP screen indicating it is loading it, but then it stays there and nothing else happens. Any suggestions as to what the problem is and what I should do about it?

 

Thanks for your help

 



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#2 Allan

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Posted 02 November 2013 - 06:25 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

2) Can you boot to safe mode?

 

3) Do you have the XP CD?



#3 Nephilim1955

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Posted 02 November 2013 - 06:30 AM

Hello Graval,

 

You did not state what brand and model of computer you have.

 

Use the steps in this tutorial which apply to your computer to troubleshoot your startup issue.  

 

I'm sure you'll find most of it to be useful.

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=nph00236

 

Hope this helps,

 

John


Edited by Nephilim1955, 02 November 2013 - 06:34 AM.


#4 Garval

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Posted 02 November 2013 - 06:32 AM

Thanks Allan,

 

The answers to your questions:

 

1) What is new or different? Nothing I am aware of

2) Can you boot to safe mode? Yes

3) Do you have the XP CD? No



#5 Garval

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Posted 02 November 2013 - 07:01 AM

Thank you, Nephilim1955 It is a Packard Bell desktop



#6 Allan

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Posted 02 November 2013 - 02:24 PM

If you don't have an XP CD our options are limited. Let's try some simple steps. First please run full scans with your anti virus app and with MalwareBytes in safe mode. Let us know if anything is found. If not, we'll try a selective startup next.



#7 Garval

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Posted 03 November 2013 - 05:40 AM

Thank you Allan & Nephilim1955 for your help. I turned on my computer today to follow your advice on how to solve the issue, but to my surprise there was no problem to solve. Thanks again, guys and apologies for wasting your time.

 

Garval



#8 Allan

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Posted 03 November 2013 - 08:23 AM

No problem - glad it's working. Let us know if the issue returns.



#9 Nephilim1955

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Posted 04 November 2013 - 03:47 AM

Thank you Allan & Nephilim1955 for your help. I turned on my computer today to follow your advice on how to solve the issue, but to my surprise there was no problem to solve. Thanks again, guys and apologies for wasting your time.

 

Garval

Thanks, for the training scenario!






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