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Got Somthing Bad: No Restore/Win Update/MSE !!


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45 replies to this topic

#1 bob snelgrove

bob snelgrove

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Posted 01 November 2013 - 05:01 PM

My folks computer has a bad problem. Can't undo or redo system restore, can't run windows update, even from the website, trying to get MS support brings up a dead page.  MSE won't open..Must all be related. My friend Gringo said to open this ticket and send him the link.

 

Thanks

 

Bob



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 November 2013 - 12:37 AM



Hello Bob

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 bob snelgrove

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Posted 02 November 2013 - 06:24 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by logan at 15:08:31 on 2013-11-02
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.9207.7129 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\myiHome\app\myiHome-server.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
c:\program files\logitech\logitech webcam software\lu\lulnchr.exe
C:\program files\logitech\logitech webcam software\lu\LogitechUpdate.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\hp\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.amazon.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
uProxyOverride = 127.0.0.1:9421;<local>;*.local
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MYIHOM~1.LNK - C:\Program Files (x86)\myiHome\app\myiHome-server.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1383164687480
DPF: {73888E2B-FF04-416C-8847-984D7FC4507F} - hxxp://k6rpt.dyndns.org:9091/RtspVaPgDecNew2.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://steelgtr.blogdns.com:81/codebase/DVM_IPCam2.ocx
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP28-11263/webex/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.42.1
TCP: Interfaces\{56D504F0-9989-4759-A34C-975B02AD6D40} : DHCPNameServer = 192.168.42.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
x64-mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [HP Input Device Main Program] C:\Program Files\HP\HP Wireless Comfort Mobile Mouse\TSR\xDaemon.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/11/11 23:09:24];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2009-11-12 146928]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 27136]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-11-11 203264]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPBtnSrv;HP Easy Backup Button Service;C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe [2009-11-12 192512]
R2 LVPrcS64;Process Monitor;C:\Program Files\Common Files\logishrd\LVMVFM\LVPrcSrv.exe [2009-10-7 191000]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 130008]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y62x64.sys [2009-11-11 287960]
R3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\System32\drivers\LVPr2M64.sys [2009-10-7 30232]
R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136]
R3 LVUVC64;Logitech Webcam 600(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-21 162408]
S3 HpGmb001;USB Mobile Packet Filter Driver;C:\Windows\System32\drivers\HpGmb001.sys [2009-12-31 14336]
S3 pbfilter;pbfilter;C:\Program Files\PeerBlock\pbfilter.sys [2012-7-21 19544]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-25 1255736]
.
=============== File Associations ===============
.
ShellExec: Proxy4WLPG.exe: Open=C:\ProgramData\PictureMover\Bin\Proxy4WLPG.exe
.
=============== Created Last 30 ================
.
2013-10-27 22:50:56 965000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{5151D4FB-A531-430A-92C7-01B2B101D023}\gapaengine.dll
2013-10-27 22:50:43 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{33161BDF-ADC1-4B94-8A42-6CE402AE2726}\mpengine.dll
2013-10-27 22:42:33 15584 ----a-w- C:\Users\logan\AppData\Roaming\Microsoft\IdentityCRL\ppcrlconfig.dll
2013-10-23 22:09:14 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-10-20 03:22:34 -------- d-----w- C:\Windows\System32\SPReview
2013-10-12 23:53:23 -------- d-----w- C:\Windows\System32\MRT
.
==================== Find3M  ====================
.
2013-10-27 23:20:05 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-27 23:20:05 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 15:08:54.69 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 11/21/2009 3:58:09 PM
System Uptime: 11/2/2013 7:48:48 AM (8 hours ago)
.
Motherboard: PEGATRON CORPORATION |  | TRUCKEE
Processor: Intel® Core™ i7 CPU         920  @ 2.67GHz | CPU 1 | 2668/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 919 GiB total, 819.508 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.172 GiB free.
E: is FIXED (NTFS) - 932 GiB total, 191.88 GiB free.
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
µTorrent
64 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.8)
Akamai NetSession Interface
Akamai NetSession Interface Service
AnswerWorks 5.0 English Runtime
AnyDVD
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Blue Iris ActiveX Control
Bonjour
BufferChm
C4600
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ClientOCX_Setup
Combined Community Codec Pack 2009-09-09
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
Destinations
DeviceDiscovery
DirectX for Managed Code Update (Summer 2004)
DVD Architect Studio 5.0
DVDFab 8.1.6.8 (17/03/2012) Qt
ESET Online Scanner v3
EXIFViewer
FCClientPlus_Setup
Files Opened
Google Chrome
Google Earth Plug-in
Google Quick Search Box
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Harmony Browser Plug-in (IE 64-bit)
HCFR Colorimeter Version 2.1.0
Hewlett-Packard ACLM.NET v1.2.1.1
High-Definition Video Playback
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP Customer Participation Program 13.0
HP Easy Backup
HP Games
HP Imaging Device Functions 13.0
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP Odometer
HP Photosmart C4600 All-In-One Driver Software 13.0 Rel .5
HP Print Projects 1.0
HP Remote Solution
HP Setup
HP Smart Web Printing 4.5
HP Solution Center 13.0
HP Support Assistant
HP Support Information
HP Update
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
HydraVision
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java™ 6 Update 10 (64-bit)
Java™ 6 Update 20 (64-bit)
Java™ 6 Update 37
LabelPrint
LightScribe System Software
Logitech Harmony Remote Software (x86)
Logitech Webcam Software
Logitech Webcam Software Driver Package
MakeMKV v1.7.2
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Media Player Classic - Home Cinema v. 1.3.1249.0
Microsoft .NET Framework 4 Client Profile
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft Works
Mozilla Thunderbird (3.1.1)
MSVCRT Redists
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
myiHome v5.2.0
Nero 10 Menu TemplatePack Basic
Nero 10 Movie ThemePack Basic
Nero 7 Essentials
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero Burning ROM 10
Nero BurningROM 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero CoverDesigner 10
Nero CoverDesigner 10 Help (CHM)
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Dolby Files 10
Nero Express 10
Nero Express 10 Help (CHM)
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero MediaHub 10
Nero MediaHub 10 Help (CHM)
Nero Multimedia Suite 10
Nero Recode 10
Nero Recode 10 Help (CHM)
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero SoundTrax 10
Nero SoundTrax 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
Nero Vision 10
Nero Vision 10 Help (CHM)
Nero WaveEditor 10
Nero WaveEditor 10 Help (CHM)
neroxml
PeerBlock 1.0.0 (r181)
PictureMover
Port Detective
Power2Go
PowerDirector
PowerRecover
PS_AIO_05_C4600_Software_Min
Quicken 2010
Quicken WillMaker Plus 2010
QuickTime
Realtek High Definition Audio Driver
Sansa Updater
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Shop for HP Supplies
Skype Click to Call
Skype™ 6.6
SmartWebPrinting
SolutionCenter
Sound Forge Audio Studio 10.0
Status
SureThing CD Labeler 3.0
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vegas Movie Studio HD Platinum 11.0
Vegas Pro 11.0 (64-bit)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
WebEx
WebReg
WinZip 14.5
.
==== Event Viewer Messages From Past Week ========
.
11/1/2013 11:31:36 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/31/2013 2:30:28 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/31/2013 2:20:48 PM, Error: Microsoft-Windows-WMPNSS-Service [14346]  - A new media server was not initialized because RegisterRunningDevice() encountered error '0x8007045a'. Restart your computer, and then restart the WMPNetworkSvc service.
10/31/2013 2:20:19 PM, Error: Service Control Manager [7023]  - The IP Helper service terminated with the following error:  The specified module could not be found.
10/30/2013 3:11:00 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/30/2013 2:29:01 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/30/2013 10:45:23 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/30/2013 1:44:46 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/30/2013 1:34:37 PM, Error: Service Control Manager [7000]  - The Search Protect by Conduit Updater service failed to start due to the following error:  The system cannot find the file specified.
10/30/2013 1:24:14 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
10/30/2013 1:21:44 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
10/30/2013 1:21:43 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/30/2013 1:21:42 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/30/2013 1:21:41 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/30/2013 1:21:33 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/30/2013 1:21:30 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache ElbyCDIO MpFilter spldr Wanarpv6
10/30/2013 1:20:16 PM, Error: Service Control Manager [7038]  - The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
10/30/2013 1:20:16 PM, Error: Service Control Manager [7000]  - The UPnP Device Host service failed to start due to the following error:  The service did not start due to a logon failure.
10/30/2013 1:20:16 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1069" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
10/29/2013 5:16:30 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/29/2013 2:46:47 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/28/2013 6:52:30 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 1.161.855.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 1.1.10003.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/27/2013 3:50:47 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.   Feature: Network Inspection System   Error Code: 0x80004005   Error description: Unspecified error    Reason: The system is missing updates that are required for running Network Inspection System.  Install the required updates and restart the computer.
10/27/2013 3:42:05 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk6\DR6.
10/27/2013 3:41:33 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.   New Signature Version:    Previous Signature Version: 0.0.0.0   Update Source: Microsoft Update Server   Update Stage: Search   Source Path: http://www.microsoft.com   Signature Type: AntiVirus   Update Type: Full   User: NT AUTHORITY\SYSTEM   Current Engine Version:    Previous Engine Version: 0.0.0.0   Error code: 0x8007045a   Error description: A dynamic link library (DLL) initialization routine failed.
10/27/2013 3:40:24 PM, Error: Microsoft Antimalware [2004]  - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.   Signatures Attempted: Backup   Error Code: 0x8050a004   Error description: This package does not contain up-to-date definition files for this program. For more information, see Help and Support.    Signature version: 1.161.762.0;1.161.762.0   Engine version: 1.1.9800.0
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:23 AM

Posted 02 November 2013 - 08:57 PM



Hello bob snelgrove

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 bob snelgrove

bob snelgrove
  • Topic Starter

  • Members
  • 103 posts
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  • Local time:01:23 AM

Posted 02 November 2013 - 10:01 PM

adwcleaner  would not scan:  cleaned:

 

# AdwCleaner v3.010 - Report created 02/11/2013 at 19:57:50
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : logan - LOGAN-PC
# Running from : C:\Users\logan\Desktop\AdwCleaner(1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\logan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbjikboenpfhbbejgkoklgkhjpfogcam

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16476


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\logan\AppData\Roaming\Mozilla\Firefox\Profiles\xehtx5ze.default\prefs.js ]


-\\ Google Chrome v28.0.1500.95

[ File : C:\Users\logan\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [11426 octets] - [02/11/2013 19:39:13]
AdwCleaner[R1].txt - [1127 octets] - [02/11/2013 19:43:51]
AdwCleaner[S0].txt - [10987 octets] - [02/11/2013 19:40:41]
AdwCleaner[S1].txt - [1051 octets] - [02/11/2013 19:57:50]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1111 octets] ##########
 



#6 bob snelgrove

bob snelgrove
  • Topic Starter

  • Members
  • 103 posts
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  • Local time:01:23 AM

Posted 02 November 2013 - 10:08 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by logan on Sat 11/02/2013 at 20:03:15.62
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\msntask_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2D761024-CF65-4FC4-B16F-7A7567F58112}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BA7B96AF-D887-4FE7-8682-DA3DEF16493B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ABD3B5E1-B268-407B-A150-2641DAB8D898}



~~~ Files

Successfully deleted: [File] "C:\Windows\Tasks\filecure startup.job"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\regwork"
Successfully deleted: [Folder] "C:\Program Files (x86)\Common Files\homepage protection"



~~~ Chrome

Successfully deleted: [Folder] C:\Users\logan\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/02/2013 at 20:07:45.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:23 AM

Posted 02 November 2013 - 10:17 PM


Hello Bob

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 bob snelgrove

bob snelgrove
  • Topic Starter

  • Members
  • 103 posts
  • OFFLINE
  •  
  • Local time:01:23 AM

Posted 02 November 2013 - 10:52 PM

ComboFix 13-11-01.03 - logan 11/02/2013  20:37:24.1.8 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.9207.7570 [GMT -7:00]
Running from: c:\users\logan\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\myiHome\app\myiHome-server.exe
c:\users\logan\AppData\Roaming\Microsoft\Windows\Recent\Netflix Watch Instantly.url
c:\windows\iun6002.exe
c:\windows\TEMP\logishrd\LVPrcInj07.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-03 to 2013-11-03  )))))))))))))))))))))))))))))))
.
.
2013-11-03 03:43 . 2013-11-03 03:43    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-11-03 03:43 . 2013-11-03 03:43    --------    d-----w-    c:\users\Guest\AppData\Local\temp
2013-11-03 03:03 . 2013-11-03 03:03    --------    d-----w-    c:\windows\ERUNT
2013-11-03 02:39 . 2013-11-03 02:57    --------    d-----w-    C:\AdwCleaner
2013-11-03 01:28 . 2013-11-03 01:28    --------    d-----w-    c:\users\logan\AppData\Local\Macromedia
2013-11-02 23:14 . 2013-11-02 23:14    --------    d-----w-    c:\users\logan\AppData\Local\Mozilla
2013-11-02 23:14 . 2013-11-02 23:14    --------    d-----w-    c:\program files (x86)\Mozilla Maintenance Service
2013-11-02 22:14 . 2013-10-16 08:20    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CC8AC570-4E96-4D6F-BD02-0A3AC0C6241B}\mpengine.dll
2013-10-27 22:50 . 2013-10-17 18:14    965000    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5151D4FB-A531-430A-92C7-01B2B101D023}\gapaengine.dll
2013-10-27 22:50 . 2013-10-16 08:20    10280728    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-27 22:42 . 2013-10-31 22:11    15584    ----a-w-    c:\users\logan\AppData\Roaming\Microsoft\IdentityCRL\ppcrlconfig.dll
2013-10-23 22:09 . 2013-10-23 22:09    163504    ----a-w-    c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-10-20 03:22 . 2013-10-27 22:35    --------    d-----w-    c:\windows\system32\SPReview
2013-10-12 23:53 . 2013-10-12 23:55    --------    d-----w-    c:\windows\system32\MRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-03 01:27 . 2012-07-25 22:19    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-11-03 01:27 . 2011-05-15 21:15    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-23 00:40 . 2012-11-29 02:38    941720    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-06-21 19875432]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-11-22 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 HpGmb001;USB Mobile Packet Filter Driver;c:\windows\system32\DRIVERS\HpGmb001.SYS;c:\windows\SYSNATIVE\DRIVERS\HpGmb001.SYS [x]
R3 pbfilter;pbfilter;c:\program files\PeerBlock\pbfilter.sys;c:\program files\PeerBlock\pbfilter.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/11/11 23:09];c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl;c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl [x]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe;c:\windows\SYSNATIVE\svchost.exe [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 HPBtnSrv;HP Easy Backup Button Service;c:\program files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe;c:\program files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe [x]
S2 LVPrcS64;Process Monitor;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [x]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y62x64.sys;c:\windows\SYSNATIVE\DRIVERS\e1y62x64.sys [x]
S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys;c:\windows\SYSNATIVE\DRIVERS\LVPr2M64.sys [x]
S3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys;c:\windows\SYSNATIVE\DRIVERS\lvrs64.sys [x]
S3 LVUVC64;Logitech Webcam 600(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys;c:\windows\SYSNATIVE\DRIVERS\lvuvc64.sys [x]
S3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt    REG_MULTI_SZ       hpqcxs08 hpqddsvc
Akamai    REG_MULTI_SZ       Akamai
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 18:44    1173456    ----a-w-    c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-25 01:27]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-03 19:34]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-03 19:34]
.
2013-10-31 c:\windows\Tasks\HPCeeScheduleForlogan.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-07-08 610360]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.amazon.com/
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = 127.0.0.1:9421;<local>;*.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.42.1
DPF: {73888E2B-FF04-416C-8847-984D7FC4507F} - hxxp://k6rpt.dyndns.org:9091/RtspVaPgDecNew2.cab
DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://steelgtr.blogdns.com:81/codebase/DVM_IPCam2.ocx
FF - ProfilePath - c:\users\logan\AppData\Roaming\Mozilla\Firefox\Profiles\xehtx5ze.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.amazon.com/
FF - ExtSQL: !HIDDEN! 2009-11-25 11:14; smartwebprinting@hp.com; c:\program files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\myiHome Server.lnk - c:\program files (x86)\myiHome\app\myiHome-server.exe app
HKLM-Run-HP Input Device Main Program - c:\program files\HP\HP Wireless Comfort Mobile Mouse\TSR\xDaemon.exe
AddRemove-Homepage Protection - c:\program files (x86)\Common Files\Homepage Protection\uninstall.exe
AddRemove-Port_Detective_2.0 - c:\windows\iun6002.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\Akamai]
"ServiceDll"="c:\program files (x86)\common files\akamai/netsession_win_8fa3539.dll"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\program files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\logitech\logitech webcam software\lu\lulnchr.exe
c:\program files\logitech\logitech webcam software\lu\LogitechUpdate.exe
.
**************************************************************************
.
Completion time: 2013-11-02  20:50:48 - machine was rebooted
ComboFix-quarantined-files.txt  2013-11-03 03:50
.
Pre-Run: 879,491,649,536 bytes free
Post-Run: 883,113,312,256 bytes free
.
- - End Of File - - A2F618315262FF93C9AB5F359231C82D
0C02409349730282E70774472A0863C3
 



#9 bob snelgrove

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Posted 02 November 2013 - 10:53 PM

Problems all still there.  Runtime errors on start up, no MSE, no Sys Restore, No win updates

 

bob



#10 gringo_pr

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Posted 02 November 2013 - 11:17 PM





Hello bob snelgrove

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.


--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from MBAR and Roguekiller and also let me know how the computer is doing at this time.

Gringo






When you are complete please send me both reports

Gringo
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#11 bob snelgrove

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Posted 05 November 2013 - 11:28 AM

Gringo

 

My parents live some distance from me.  Is there a remote viewer program like Teamviewer that I can use to take over their computer from my house to DL, run scans, and post, etc?

 

Thanks for your patience,

 

bob



#12 bob snelgrove

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Posted 05 November 2013 - 05:01 PM

Rootkit came back clean

 

 

RogueKiller V8.7.6 _x64_ [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : logan [Admin rights]
Mode : Remove -- Date : 11/05/2013 13:56:56
| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤
[SUSP PATH][DLL] explorer.exe -- C:\Users\logan\AppData\Local\Temp\TeamViewer\Version8\tv_x64.dll [x] -> UNLOADED
[SUSP PATH] tv_x64.exe -- C:\Users\logan\AppData\Local\Temp\TeamViewer\Version8\tv_x64.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 10 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified.
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ DESK][PUM] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1       localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ SCSI) ST31000528AS +++++
--- User ---
[MBR] 0018eb0560ba88ed3af824cbbc396a9c
[BSP] 2464e7b079539413b40fed7d15f719a4 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 941299 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1927987200 | Size: 12468 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ SCSI) ST31000528AS +++++
--- User ---
[MBR] 7121ee57f1c4525b384a0073b357a429
[BSP] bbcfd878b592ef381725ee1e2d1175dd : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 953867 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_11052013_135656.txt >>
RKreport[0]_S_11052013_135316.txt



#13 bob snelgrove

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Posted 05 November 2013 - 05:04 PM

Problems still there.

 

thx



#14 bob snelgrove

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Posted 05 November 2013 - 08:22 PM

Gringo

 

I got Teamviewer going so I can do everything from my house!  Great simple program!  Free!!

 

bob



#15 gringo_pr

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Posted 05 November 2013 - 08:38 PM


You have to be carefull with it - if the computer needs to restart or if it freezes it could be a pain


Download Windows Repair (all in one) from here.

Install the program then run



Go to step 3 and allow it to run SFC
waio%20step3.JPG


On the start repairs tab click start
waiostart%20rep.JPG

Select the following items and tick restart system when finished

Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows Firewall
Repair Internet Explorer
Repair Hosts File
Remove Policies Set By Infections
Repair Missing Start menu Icons
Repair Icons
Repair Winsock & DNS Cache
Remove Temp Files
Repair Proxy Settings
Unhide Non System Files
Repair Windows Updates
Set windows Services To Default
Repair MSI (windows Installer)
Repair File Associations
Repair windows Safe mode

After that come back and tell me if that has made a difference.

Gringo

Edited by gringo_pr, 05 November 2013 - 08:39 PM.

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