Hello again Nasdaq and Boopme, hope all is well. I am very grateful for your site and for your effort recently to get my machine back to where it's singing again for the first time in months. You guys are the heroes in keeping people going online, often I imagine for those who need their computers for work and stuff. Just want to let you know the fact that you and your colleagues do this for free is recognized and highly appreciated. I am sure that God is constantly smiling for you and that you have pleasant and good karma because of it.
There is one silly file that seems to be hanging around called EBI Bookreader. I don't ever see any useful book reader pop up, nor do I even know what this program does. It's in the Documents folder, next to Bluetooth Exchange folder. Here's a link from Microsoft on how to get rid of it:
Within above link is this suggested link on how to do a clean boot to troubleshoot it. However if the program isn't in the installed list of programs, and if it's not being seen by Revo Uninstaller, is the below link a waste of time, and/or is there a better way to get rid of this program? (I think it MIGHT have come with my Asus laptop since it's showing up with Asus in internet search results.)