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Locked Files with avg scan- pictures documents etc


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#1 j-p-c

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Posted 31 October 2013 - 10:53 AM

Hello,

 

Please help me figure out something.  My Motheris running vista 32 bit on a HP m7760 machine, Intel core 2 6400@ 213ghz, 2 gb.

 

I am visiting and she asked me to look at her computer.  I ran ad aware, spybot, malware bytes, spybot, and avg antivirus and a rootkit f-prot...no problems come up....however, there are so many locked files that come up that a av scan is completed very quickly...so many in fact that I feel there is a problem.....photos documents etc...

 

Should these file be locked from av scan?  i don't know the next step in which to procede.....

 

Will you help me?

 

Thanks

jpc



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#2 quietman7

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Posted 31 October 2013 - 12:40 PM


"Object is locked skipped", "Error Opening - (File locked)", "Not tested", "Access Denied", "Some files could not be scanned", "Password Protected" or "Encrypted" notations in an anti-virus/anti-malware scan are not uncommon. Some files and services are locked by the operating system or running programs during use for protection, so scanners cannot access them. Other legitimate files, especially those used by security programs, may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access as a protective measure. When the scanner finds such an object, it makes a note and then just skips to the next one. That explains why it may show with such notations but no action taken in certain anti-virus or anti-malware log scan reports. These are normal when using many security scanning programs so there is seldom a need for concern.
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