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Ar.voicefive Popup won't stop


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15 replies to this topic

#1 mckue

mckue

  • Members
  • 22 posts
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  • Local time:05:48 PM

Posted 31 October 2013 - 09:11 AM

I posted on another forum and was redirected here. This is my old post. http://www.bleepingcomputer.com/forums/t/512440/arvoicefive-popup-wont-go-away/

 

For the past few days, i've been having the ar.voicefive popup on my computer. It just first appeared on Monday, October 28. I've looked in my programs, toolbars, extensions etc. to see if i could locate it, but i couldn't find it anywhere. I ran Malwarebyte Anti-Malware and it came back clean. I also ran combofix.

 

Here is the DDS Logs

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 10.45.2
Run by Melissa at 10:04:53 on 2013-10-31
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3034.1033 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\Explorer.EXE
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\windows\System32\vds.exe
C:\windows\System32\rundll32.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\splwow64.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\windows\system32\sppsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\taskhost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - 
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [Desktop iCalendar Lite.exe] "C:\Program Files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [RESTART_STICKY_NOTES] C:\windows\System32\StikyNot.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\Users\Melissa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: NameServer = 35.8.2.5 35.8.2.41
TCP: Interfaces\{5A7338C8-7489-4D57-B81A-46DFE44E02B6} : DHCPNameServer = 35.8.2.5 35.8.2.41
TCP: Interfaces\{5A7338C8-7489-4D57-B81A-46DFE44E02B6}\05F627E6C496E6B6 : DHCPNameServer = 8.8.8.8
TCP: Interfaces\{5A7338C8-7489-4D57-B81A-46DFE44E02B6}\25164702E4564777F627B6 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5A7338C8-7489-4D57-B81A-46DFE44E02B6}\349627365737349627365737D225F6F6D637D234F687 : DHCPNameServer = 68.111.16.30 68.111.16.25
TCP: Interfaces\{5A7338C8-7489-4D57-B81A-46DFE44E02B6}\D697E6564777F62713939393 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{61B01FDC-EA89-4E2D-BF8E-490CDDA9448A} : DHCPNameServer = 35.8.2.5 35.8.2.41
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - 
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\
FF - prefs.js: browser.search.selectedEngine - FreeOnlineRadioPlayerRecorder Customized Web Search
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Melissa\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\CATALI~2\npBcsKtTcHW.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\extensions\{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}\plugins\npietab2.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\extensions\{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}\plugins\npietab2_x64.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\extensions\{f999a48b-1950-4d81-9971-79018f807b4b}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_270.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.brc - 
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2011-6-12 55280]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-6-12 98208]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-12 13336]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2012-6-10 517632]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2011-6-12 172704]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-6-12 76912]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2011-4-27 139616]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-10-29 19456]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-6-12 232480]
S3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-10-29 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-8-29 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-10-31 01:34:05 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3A6930E5-5651-432A-BAD9-42514A33524C}\mpengine.dll
2013-10-31 00:57:04 -------- d-sh--w- C:\$RECYCLE.BIN
2013-10-29 21:43:02 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-29 21:27:02 3072 ----a-w- C:\windows\System32\drivers\en-US\tsusbflt.sys.mui
2013-10-29 21:27:00 15360 ----a-w- C:\windows\System32\RdpGroupPolicyExtension.dll
2013-10-29 21:27:00 13312 ----a-w- C:\windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-29 21:27:00 13312 ----a-w- C:\windows\System32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-29 21:25:56 385024 ----a-w- C:\windows\System32\CNMLMAR.DLL
2013-10-29 21:24:56 458712 ----a-w- C:\windows\System32\drivers\cng.sys
2013-10-29 21:24:56 340992 ----a-w- C:\windows\System32\schannel.dll
2013-10-29 21:24:56 247808 ----a-w- C:\windows\SysWow64\schannel.dll
2013-10-29 21:24:56 154480 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2013-10-29 21:24:56 1448448 ----a-w- C:\windows\System32\lsasrv.dll
2013-10-29 21:24:55 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2013-10-29 21:24:55 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2013-10-29 21:24:54 514560 ----a-w- C:\windows\SysWow64\qdvd.dll
2013-10-29 21:24:53 366592 ----a-w- C:\windows\System32\qdvd.dll
2013-10-29 19:12:49 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2013-10-29 19:12:49 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
2013-10-29 19:12:49 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys
2013-10-29 19:12:49 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2013-10-29 19:12:48 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2013-10-29 19:12:48 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2013-10-29 19:12:48 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2013-10-27 18:08:04 98816 ----a-w- C:\windows\sed.exe
2013-10-27 18:08:04 256000 ----a-w- C:\windows\PEV.exe
2013-10-27 18:08:04 208896 ----a-w- C:\windows\MBR.exe
2013-10-18 12:16:09 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E4439AB7-125D-4B62-A569-E168BA198C8C}\gapaengine.dll
2013-10-17 01:16:37 -------- d-----w- C:\ProgramData\Oracle
2013-10-17 01:16:14 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-11 17:43:30 633856 ----a-w- C:\windows\System32\comctl32.dll
2013-10-11 17:42:56 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-10-11 17:42:56 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-10-11 17:42:55 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-10-11 17:42:55 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-10-11 17:42:54 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-10-11 17:42:38 102608 ----a-w- C:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42:37 124112 ----a-w- C:\windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42:36 983488 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys
2013-10-11 17:42:12 461312 ----a-w- C:\windows\System32\scavengeui.dll
2013-10-09 14:58:02 4879744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-09 14:58:02 4879744 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-02 00:02:43 -------- d-----w- C:\Program Files\office.tmp
.
==================== Find3M  ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-28 01:21:06 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-08-05 02:25:45 155584 ----a-w- C:\windows\System32\drivers\ataport.sys
.
============= FINISH: 10:06:38.64 ===============

Attached Files


Edited by mckue, 31 October 2013 - 09:21 AM.


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#2 mckue

mckue
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  • Local time:05:48 PM

Posted 31 October 2013 - 09:29 AM

I was told to post my ComboFix log. I ran it yesterday night.

 

ComboFix 13-10-30.01 - Melissa 10/30/2013  20:44:55.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3034.1361 [GMT -4:00]
Running from: c:\users\Melissa\Documents\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-31  )))))))))))))))))))))))))))))))
.
.
2013-10-31 00:53 . 2013-10-31 00:53 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-10-31 00:53 . 2013-10-31 00:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-30 22:26 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FDE63502-A40C-4D88-933B-76A771688C3C}\mpengine.dll
2013-10-29 21:43 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-29 21:27 . 2012-08-23 15:09 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui
2013-10-29 21:27 . 2012-08-23 13:41 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-29 21:27 . 2012-08-23 13:40 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-29 21:27 . 2012-08-23 13:24 15360 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2013-10-29 21:25 . 2012-03-14 09:00 385024 ----a-w- c:\windows\system32\CNMLMAR.DLL
2013-10-29 21:24 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-10-29 21:24 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys
2013-10-29 21:24 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll
2013-10-29 21:24 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll
2013-10-29 21:24 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll
2013-10-29 21:24 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll
2013-10-29 21:24 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
2013-10-29 21:24 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2013-10-29 21:24 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll
2013-10-29 19:12 . 2013-09-04 12:11 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-10-29 19:12 . 2013-09-04 12:11 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-10-29 19:12 . 2013-09-04 12:11 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-10-29 19:12 . 2013-09-04 12:11 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-10-29 19:12 . 2013-09-04 12:12 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-10-29 19:12 . 2013-09-04 12:11 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-10-29 19:12 . 2013-09-04 12:11 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-10-18 12:16 . 2013-10-18 12:15 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E4439AB7-125D-4B62-A569-E168BA198C8C}\gapaengine.dll
2013-10-17 01:16 . 2013-10-17 01:16 -------- d-----w- c:\programdata\Oracle
2013-10-17 01:16 . 2013-10-17 01:16 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-11 17:43 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-11 17:42 . 2013-08-29 01:50 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-10-11 17:42 . 2013-08-29 00:49 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-10-11 17:42 . 2013-08-29 00:49 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-10-11 17:42 . 2013-08-29 00:49 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-10-11 17:42 . 2013-08-29 00:49 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-10-11 17:42 . 2013-07-20 10:33 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-07-20 10:33 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-08-01 12:09 983488 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-10-11 17:42 . 2013-08-28 01:12 461312 ----a-w- c:\windows\system32\scavengeui.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-02 00:02 . 2013-10-02 10:34 -------- d-----w- c:\program files\office.tmp
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-11 17:30 . 2011-08-29 14:47 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-30 18:45 . 2013-09-30 18:48 564432 ------w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-06 14:21 . 2011-09-08 01:42 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-11 17:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-05 02:25 . 2013-09-11 14:23 155584 ----a-w- c:\windows\system32\drivers\ataport.sys
2013-08-02 02:14 . 2013-09-11 14:23 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-08-02 02:13 . 2013-09-11 14:23 424448 ----a-w- c:\windows\system32\KernelBase.dll
2013-08-02 02:13 . 2013-09-11 14:23 1161216 ----a-w- c:\windows\system32\kernel32.dll
2013-08-02 02:12 . 2013-09-11 14:23 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-08-02 02:12 . 2013-09-11 14:23 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 6656 ----a-w- c:\windows\system32\apisetschema.dll
2013-08-02 02:12 . 2013-09-11 14:23 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 02:12 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-02 01:50 . 2013-09-11 14:23 274944 ----a-w- c:\windows\SysWow64\KernelBase.dll
2013-08-02 01:48 . 2013-09-11 14:23 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2013-08-02 01:48 . 2013-09-11 14:23 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2013-08-02 01:09 . 2013-09-11 14:23 338432 ----a-w- c:\windows\system32\conhost.exe
2013-08-02 00:59 . 2013-09-11 14:23 112640 ----a-w- c:\windows\system32\smss.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Desktop iCalendar Lite.exe"="c:\program files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe" [2010-07-21 962048]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-10-02 20472992]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2013-09-03 40312]
"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2011-08-04 1637496]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"IJNetworkScannerSelectorEX"="c:\program files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2011-01-15 452016]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-08-29 560128]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe;c:\program files\Common Files\Motive\McciCMService.exe [x]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-19 03:39 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-10-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001Core.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
2013-10-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001UA.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-06-04 392048]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-03-15 2779024]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 35.8.2.5 35.8.2.41
FF - ProfilePath - c:\users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\
FF - prefs.js: browser.search.selectedEngine - FreeOnlineRadioPlayerRecorder Customized Web Search
FF - user.js: general.useragent.extra.brc - 
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-30  20:56:57
ComboFix-quarantined-files.txt  2013-10-31 00:56
ComboFix2.txt  2013-10-27 18:22
.
Pre-Run: 176,243,224,576 bytes free
Post-Run: 175,937,441,792 bytes free
.
- - End Of File - - A22180DF9077D9830F15CCAF6C0AD129


#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:48 PM

Posted 02 November 2013 - 12:43 AM


Hello mckue

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 mckue

mckue
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:48 PM

Posted 02 November 2013 - 11:35 AM

Everything seems to be running fine. The thing with the popup is that it'll appear for a day, then disappear for a few days then reappear. It's an on off thing so every time I think I fixed the problem, it turns out that I didn't.
 
# AdwCleaner v3.010 - Report created 02/11/2013 at 12:31:11
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Melissa - MELISSA-PC
# Running from : C:\Users\Melissa\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\WeCareReminder
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Users\Melissa\AppData\Local\Conduit
Folder Deleted : C:\Users\Melissa\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Melissa\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\ConduitCommon
Folder Deleted : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\CT2737658
Folder Deleted : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\Extensions\{f999a48b-1950-4d81-9971-79018f807b4b}
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\searchplugins\Conduit.xml
File Deleted : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2737658
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKLM\Software\Conduit
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16720
 
 
-\\ Mozilla Firefox v6.0 (en-US)
 
[ File : C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\prefs.js ]
 
Line Deleted : user_pref("CT2737658..clientLogIsEnabled", false);
Line Deleted : user_pref("CT2737658..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.asmx/ReportDiagnosticsEvent");
Line Deleted : user_pref("CT2737658..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/RegisterToolbarUninstallation");
Line Deleted : user_pref("CT2737658.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Line Deleted : user_pref("CT2737658.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_129674830183032820", true);
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_129738588316769134", true);
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_129738588453335184", true);
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_129869133807760680", true);
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_130043820445989602", true);
Line Deleted : user_pref("CT2737658.BrowserCompStateIsOpen_130068874825872853", true);
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Line Deleted : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Wed Oct 30 2013 21:14:38 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.alertInfoInterval", 1440);
Line Deleted : user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Wed Oct 30 2013 21:14:47 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
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Line Deleted : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Wed Oct 30 2013 21:14:38 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Line Deleted : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Line Deleted : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Line Deleted : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Line Deleted : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Line Deleted : user_pref("CommunityToolbar.notifications.userId", "3a5ecbf1-7948-4d1d-aa9b-96978da34a95");
Line Deleted : user_pref("CommunityToolbar.originalHomepage", "chrome://branding/locale/browserconfig.properties");
Line Deleted : user_pref("CommunityToolbar.originalSearchEngine", "chrome://browser-region/locale/region.properties");
Line Deleted : user_pref("CommunityToolbar.twitter.user_1344951.LastCheckTime", "Tue May 08 2012 07:02:06 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.twitter.user_14293310.LastCheckTime", "Tue May 08 2012 07:02:06 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.twitter.user_16887175.LastCheckTime", "Tue May 08 2012 07:02:06 GMT-0400 (Eastern Daylight Time)");
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Line Deleted : user_pref("CommunityToolbar.twitter.user_20536157.LastCheckTime", "Tue May 08 2012 07:02:06 GMT-0400 (Eastern Daylight Time)");
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-\\ Google Chrome v30.0.1599.101
 
[ File : C:\Users\Melissa\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [36497 octets] - [02/11/2013 12:28:50]
AdwCleaner[S0].txt - [36990 octets] - [02/11/2013 12:31:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [37051 octets] ##########
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by Melissa on Sat 11/02/2013 at 12:36:19.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6F238E18-BBEC-4FDB-BC16-E50C5680FBEE}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{0788A771-C201-4119-86D2-AA37961CFBDF}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{20DEA4CE-9A9F-44B6-A1E8-8C0CA742CAFF}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{22F509D7-6426-455B-B002-0BD3928E682A}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{2FF6F98C-8BC2-4402-B479-B2F2C7343E97}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{37314142-7813-4D2E-950B-AF63E2DF4FA2}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{3A3E4363-9793-404A-AA95-127FB316F1E9}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{45F99270-0BB5-4712-ABD8-BA2FBE7D4470}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{4C68CCA9-B4A3-4DA0-858C-B84B28BDFA97}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{4ED7E245-500F-4973-8EA5-495779E1F785}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{5148DCBD-EEDD-44D9-A947-32481B138391}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{5587A1CB-1AD9-4A60-9D8C-6472E31A9858}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{7CDD95A7-ABEF-4A3B-9574-C4857BA68AAC}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{7E3E17F8-8B5D-42BB-B35B-9B86CAC8FBAA}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{8DF2B662-2CA8-499C-AD2C-B49F9EFCFD2A}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{A47D6536-A143-40C1-BB1E-5AB85886A797}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{B1F42691-93CC-4C19-8E66-AE8B0E8A40E8}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{B2C44FE1-035D-40C1-B105-823351B37593}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{E227BE92-C937-4E4E-BC67-2D6FC63D1E30}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{E3422333-C8FD-4549-8E79-5328E8193F6E}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{E43D38F1-E691-4503-861B-7437CE134553}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{F35F2892-D283-4952-AD43-F8C9CEF9B127}
Successfully deleted: [Empty Folder] C:\Users\Melissa\appdata\local\{F8D1CCC9-3762-431E-A4DB-30E7B1F72487}
 
 
 
~~~ FireFox
 
Successfully deleted: [Folder] C:\Users\Melissa\AppData\Roaming\mozilla\firefox\profiles\xgjtkexy.default\extensions\staged
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Melissa\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/02/2013 at 12:43:52.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Edited by mckue, 02 November 2013 - 11:46 AM.


#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:48 PM

Posted 02 November 2013 - 11:56 AM


Hello mckue

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 mckue

mckue
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:48 PM

Posted 03 November 2013 - 12:09 PM

Haven't had any problems yet. My computer seems to be doing fine. I'm just worried that the popup might come back in a few days because it wasn't constant, it reoccured every 2-3 days.
 
ComboFix 13-11-03.02 - Melissa 11/03/2013  11:55:59.3.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3034.1725 [GMT -5:00]
Running from: c:\users\Melissa\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-03 to 2013-11-03  )))))))))))))))))))))))))))))))
.
.
2013-11-03 17:04 . 2013-11-03 17:04 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-11-03 17:04 . 2013-11-03 17:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-03 16:20 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{96FF6E69-8B63-4393-A6BD-C726FE56B938}\mpengine.dll
2013-11-02 16:53 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-02 16:36 . 2013-11-02 16:36 -------- d-----w- c:\windows\ERUNT
2013-11-02 16:28 . 2013-11-02 16:31 -------- d-----w- C:\AdwCleaner
2013-10-29 21:27 . 2012-08-23 15:09 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui
2013-10-29 21:27 . 2012-08-23 13:41 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-29 21:27 . 2012-08-23 13:40 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-29 21:27 . 2012-08-23 13:24 15360 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2013-10-29 21:25 . 2012-03-14 09:00 385024 ----a-w- c:\windows\system32\CNMLMAR.DLL
2013-10-29 21:24 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-10-29 21:24 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys
2013-10-29 21:24 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll
2013-10-29 21:24 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll
2013-10-29 21:24 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll
2013-10-29 21:24 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll
2013-10-29 21:24 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
2013-10-29 21:24 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2013-10-29 21:24 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll
2013-10-29 19:12 . 2013-09-04 12:11 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-10-29 19:12 . 2013-09-04 12:11 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-10-29 19:12 . 2013-09-04 12:11 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-10-29 19:12 . 2013-09-04 12:11 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-10-29 19:12 . 2013-09-04 12:12 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-10-29 19:12 . 2013-09-04 12:11 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-10-29 19:12 . 2013-09-04 12:11 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-10-18 12:16 . 2013-10-18 12:15 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E4439AB7-125D-4B62-A569-E168BA198C8C}\gapaengine.dll
2013-10-17 01:16 . 2013-10-17 01:16 -------- d-----w- c:\programdata\Oracle
2013-10-17 01:16 . 2013-10-17 01:16 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-11 17:43 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-11 17:42 . 2013-08-29 01:50 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-10-11 17:42 . 2013-08-29 00:49 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-10-11 17:42 . 2013-08-29 00:49 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-10-11 17:42 . 2013-08-29 00:49 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-10-11 17:42 . 2013-08-29 00:49 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-10-11 17:42 . 2013-07-20 10:33 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-07-20 10:33 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-08-01 12:09 983488 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-10-11 17:42 . 2013-08-28 01:12 461312 ----a-w- c:\windows\system32\scavengeui.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-11 17:30 . 2011-08-29 14:47 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-30 18:45 . 2013-09-30 18:48 564432 ------w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-06 14:21 . 2011-09-08 01:42 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-11 17:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Desktop iCalendar Lite.exe"="c:\program files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe" [2010-07-21 962048]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-10-02 20472992]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2013-09-03 40312]
"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2011-08-04 1637496]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"IJNetworkScannerSelectorEX"="c:\program files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2011-01-15 452016]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-08-29 560128]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe;c:\program files\Common Files\Motive\McciCMService.exe [x]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-19 03:39 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-11-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001Core.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001UA.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-06-04 392048]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-03-15 2779024]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 35.8.2.5 35.8.2.41
FF - ProfilePath - c:\users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-Coupon Printer for Windows5.0.0.2 - c:\program files (x86)\Coupons\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-03  12:06:44
ComboFix-quarantined-files.txt  2013-11-03 17:06
ComboFix2.txt  2013-10-31 00:56
ComboFix3.txt  2013-10-27 18:22
.
Pre-Run: 176,342,429,696 bytes free
Post-Run: 176,146,202,624 bytes free
.
- - End Of File - - D030EF5346C8D958EDDC23B1979A322E


#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:48 PM

Posted 03 November 2013 - 12:51 PM


Hello mckue

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 mckue

mckue
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:48 PM

Posted 03 November 2013 - 05:38 PM

My Computer is runnning great. It's not as slow as it was a few days ago.
 
ComboFix 13-11-03.02 - Melissa 11/03/2013  17:14:44.4.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3034.1710 [GMT -5:00]
Running from: c:\users\Melissa\Downloads\ComboFix.exe
Command switches used :: c:\users\Melissa\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
Infected copy of c:\windows\SysWow64\userinit.exe was found and disinfected 
Restored copy from - c:\windows\erdnt\cache86\userinit.exe 
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-03 to 2013-11-03  )))))))))))))))))))))))))))))))
.
.
2013-11-03 22:22 . 2013-11-03 22:22 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-11-03 22:22 . 2013-11-03 22:22 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-03 22:06 . 2013-11-03 22:06 -------- d-----w- c:\program files (x86)\Coupons
2013-11-03 16:20 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{96FF6E69-8B63-4393-A6BD-C726FE56B938}\mpengine.dll
2013-11-02 16:53 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-02 16:36 . 2013-11-02 16:36 -------- d-----w- c:\windows\ERUNT
2013-11-02 16:28 . 2013-11-02 16:31 -------- d-----w- C:\AdwCleaner
2013-10-29 21:27 . 2012-08-23 15:09 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui
2013-10-29 21:27 . 2012-08-23 13:41 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-29 21:27 . 2012-08-23 13:40 13312 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-29 21:27 . 2012-08-23 13:24 15360 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2013-10-29 21:25 . 2012-03-14 09:00 385024 ----a-w- c:\windows\system32\CNMLMAR.DLL
2013-10-29 21:24 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2013-10-29 21:24 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys
2013-10-29 21:24 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll
2013-10-29 21:24 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll
2013-10-29 21:24 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll
2013-10-29 21:24 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll
2013-10-29 21:24 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll
2013-10-29 21:24 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
2013-10-29 21:24 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll
2013-10-29 19:12 . 2013-09-04 12:11 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-10-29 19:12 . 2013-09-04 12:11 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-10-29 19:12 . 2013-09-04 12:11 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-10-29 19:12 . 2013-09-04 12:11 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-10-29 19:12 . 2013-09-04 12:12 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-10-29 19:12 . 2013-09-04 12:11 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-10-29 19:12 . 2013-09-04 12:11 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-10-18 12:16 . 2013-10-18 12:15 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E4439AB7-125D-4B62-A569-E168BA198C8C}\gapaengine.dll
2013-10-17 01:16 . 2013-10-17 01:16 -------- d-----w- c:\programdata\Oracle
2013-10-17 01:16 . 2013-10-17 01:16 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-11 17:43 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-11 17:42 . 2013-08-29 01:50 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-10-11 17:42 . 2013-08-29 00:49 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-10-11 17:42 . 2013-08-29 00:49 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-10-11 17:42 . 2013-08-29 00:49 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-10-11 17:42 . 2013-08-29 00:49 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-10-11 17:42 . 2013-07-20 10:33 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-07-20 10:33 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-11 17:42 . 2013-08-01 12:09 983488 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-10-11 17:42 . 2013-08-28 01:12 461312 ----a-w- c:\windows\system32\scavengeui.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-10-09 14:58 . 2013-10-09 14:58 4879744 ----a-w- c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-11 17:30 . 2011-08-29 14:47 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-30 18:45 . 2013-09-30 18:48 564432 ------w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-09-06 14:21 . 2011-09-08 01:42 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-11 17:42 44032 ----a-w- c:\windows\apppatch\acwow64.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{8660E5B3-6C41-44DE-8503-98D99BBECD41}"= "c:\program files (x86)\Coupons.com CouponBar\tbcore3.dll" [2013-07-15 2701752]
.
[HKEY_CLASSES_ROOT\clsid\{8660e5b3-6c41-44de-8503-98d99bbecd41}]
[HKEY_CLASSES_ROOT\TBSB07898.TBSB07898.3]
[HKEY_CLASSES_ROOT\TypeLib\{EC4085F2-8DB3-45a6-AD0B-CA289F3C5D7E}]
[HKEY_CLASSES_ROOT\TBSB07898.TBSB07898]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Desktop iCalendar Lite.exe"="c:\program files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe" [2010-07-21 962048]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-10-02 20472992]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2013-09-03 40312]
"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2011-08-04 1637496]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"IJNetworkScannerSelectorEX"="c:\program files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2011-01-15 452016]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-08-29 560128]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2011-01-13 165184]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe;c:\program files\Common Files\Motive\McciCMService.exe [x]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-19 03:39 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-10-13 17:02]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001Core.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2382581810-2880897444-3901386249-1001UA.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-02 00:35]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-15 10918504]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-06-04 392048]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-03-15 2779024]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://search.coupons.com/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://search.coupons.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 35.8.2.5 35.8.2.41
FF - ProfilePath - c:\users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\xgjtkexy.default\
FF - prefs.js: browser.search.selectedEngine - Bing 
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=U079DF&PC=U079&q=
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10o.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\Motive\McciCMService.exe
c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
.
**************************************************************************
.
Completion time: 2013-11-03  17:29:43 - machine was rebooted
ComboFix-quarantined-files.txt  2013-11-03 22:29
ComboFix2.txt  2013-11-03 17:06
ComboFix3.txt  2013-10-31 00:56
ComboFix4.txt  2013-10-27 18:22
.
Pre-Run: 176,191,594,496 bytes free
Post-Run: 175,905,812,480 bytes free
.
- - End Of File - - 531EB571F993A5E6BDEE3858031E9D8B


#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 November 2013 - 06:44 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.0)
      Adobe Reader X (10.1.8) MUI
      Coupon Printer for Windows
      Java™ 6 Update 31
      JavaFX 2.1.1


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#10 mckue

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Posted 03 November 2013 - 07:56 PM

My computer is running great. No pop-ups or anything.
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.11.03.04
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Melissa :: MELISSA-PC [administrator]
 
11/3/2013 7:49:26 PM
mbam-log-2013-11-03 (19-49-26).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231261
Time elapsed: 6 minute(s), 52 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:58:11 PM, on 11/3/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal
 
Running processes:
C:\Program Files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Melissa\Downloads\HijackThis.exe
C:\Users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (file missing)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: (no name) - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - (no file)
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
O4 - HKCU\..\Run: [Desktop iCalendar Lite.exe] "C:\Program Files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: SeaPort - Unknown owner - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 11574 bytes
 

Edited by mckue, 03 November 2013 - 07:58 PM.


#11 gringo_pr

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Posted 04 November 2013 - 08:34 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
      O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
      O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [Desktop iCalendar Lite.exe] "C:\Program Files\desksware\Desktop iCalendar Lite\Desktop iCalendar Lite.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
      O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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Proud Graduate Of Malware Removal University

#12 mckue

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Posted 04 November 2013 - 11:06 AM

There were 2 threats found when I ran Eset.

 

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application


#13 gringo_pr

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Posted 04 November 2013 - 12:55 PM


Hello mckue

The Online scan looks very good!! These are false Positives

  • C:\Program Files (x86)\Dell DataSafe Local Backup\<-- Dell backup program

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 mckue

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Posted 04 November 2013 - 02:00 PM

Thank you so much for all your help! I have no other questions in regards to my computer. I've also made a donation for your wonderful assistance.



#15 gringo_pr

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Posted 04 November 2013 - 08:56 PM

Thank you and you are more than welcome


gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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