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Possible Java Exploit Infection


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7 replies to this topic

#1 TheOddjobMan

TheOddjobMan

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  • Local time:09:32 AM

Posted 31 October 2013 - 04:12 AM

I am writing this on my daughter's machine which has the infection. McAffee internet security reports all is fine but when you access the firewall it is turned off and impossible to turn on. Malwarebytes Pro reports all clear as does the Sophos virus removal tool. Windows Defender Offline finds some entries and supposedly removes them. When rerun it reports all clear but the problem with McAffee persists when the computer is rebooted. Attempting to activate the Windows firewall returns error 0x80070424. Attempting to run HijackThis results a failure to write a log as access to the "Hosts" file is blocked. Here is the DDS log:-

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635
Run by Caitlin at 8:49:20 on 2013-10-31
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4044.1652 [GMT 0:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
c:\PROGRA~2\mcafee\SITEAD~1\saui.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Windows\System32\vds.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uDefault_Page_URL = hxxp://www.sony.eu/vaioportal
uProxyOverride = <local>
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\mcafee\msk\mskapbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BingExt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [UGHqW0TFh1MJY1gRyA==] C:\Users\Caitlin\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\NVGG2TGT\core.videoegg.com\#com\videoegg\taskmgr.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SONYMS~1.LNK - C:\Program Files (x86)\Sony\MSS\3.0.271\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{624EDC9D-041C-41AF-8338-CFD8813ECAAC} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{624EDC9D-041C-41AF-8338-CFD8813ECAAC}\244575966496D277964786D264F4E4 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{624EDC9D-041C-41AF-8338-CFD8813ECAAC}\244584F6D65684572623D2D4A4A553 : DHCPNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} -
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Apoint] C:\Program Files (x86)\Apoint\Apoint.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\wplnt401.default\
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
FF - plugin: C:\Program Files (x86)\McAfee\Supportability\MVT\NPMVTPlugin.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll
.
---- FIREFOX POLICIES ----
FF - user.js:  -
FF - user.js: security.enable_tls - false
FF - user.js: network.http.accept-encoding -
FF - user.js: secnetwork.http.accept-encodingurity.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-10-13 781312]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-10-13 343568]
R2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2011-3-31 146592]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2011-3-31 75936]
R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-6-27 173192]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-5-30 13336]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-10-13 2429544]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-31 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-31 701512]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
R2 McAPExe;McAfee AP Service;C:\Program Files\mcafee\msc\McAPExe.exe [2013-10-17 178048]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe [2013-10-17 1017016]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2011-5-30 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2011-5-30 182752]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-26 398176]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2012-8-6 156672]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2011-5-30 105024]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-5-30 2656280]
R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2013-9-28 961624]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2011-5-30 19968]
R3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2011-3-31 36000]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2011-3-31 259232]
R3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2011-3-31 109216]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2011-3-31 29344]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2011-3-31 166048]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2011-3-31 59040]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2011-3-31 283296]
R3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2011-3-31 287392]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-3-30 317440]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-31 25928]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-10-13 310224]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-10-13 519192]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2013-9-20 390552]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-10-13 340072]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-29 425064]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-6-2 12032]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2012-10-12 54760]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2012-12-31 1368624]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2011-3-31 51872]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-10-13 70112]
S3 DCDhcpService;DCDhcpService;C:\Program Files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe [2011-11-6 104096]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-10-17 197704]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2011-5-30 220528]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;C:\Program Files (x86)\Sony\MSS\3.0.271\McCHSvc.exe [2012-3-30 237328]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2013-9-20 95984]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-31 19456]
S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2011-2-21 113824]
S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2011-2-21 67232]
S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-31 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-31 30208]
S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2011-12-29 960160]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2011-12-21 550128]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2011-2-18 385336]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2011-8-26 101600]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-26 1255736]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2012-10-26 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-10-31 07:54:57    388096    ----a-r-    C:\Users\Caitlin\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-10-31 07:54:57    --------    d-----w-    C:\Program Files (x86)\Trend Micro
2013-10-30 18:36:38    --------    d-----w-    C:\ProgramData\Citrix
2013-10-30 18:31:15    --------    d-----w-    C:\Program Files (x86)\Citrix
2013-10-30 18:31:02    --------    d-----w-    C:\Users\Caitlin\AppData\Local\Citrix
2013-10-17 22:25:31    197704    ----a-w-    C:\Windows\System32\drivers\HipShieldK.sys
2013-10-16 18:33:23    --------    d-----w-    C:\Program Files\McAfee Security Scan
.
==================== Find3M  ====================
.
2013-10-08 19:39:22    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-08 19:39:22    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-24 19:29:46    70112    ----a-w-    C:\Windows\System32\drivers\cfwids.sys
2013-09-24 19:25:40    343568    ----a-w-    C:\Windows\System32\drivers\mfewfpk.sys
2013-09-24 19:25:24    182752    ----a-w-    C:\Windows\System32\mfevtps.exe
2013-09-24 19:22:48    781312    ----a-w-    C:\Windows\System32\drivers\mfehidk.sys
2013-09-24 19:21:32    519192    ----a-w-    C:\Windows\System32\drivers\mfefirek.sys
2013-09-24 19:20:28    310224    ----a-w-    C:\Windows\System32\drivers\mfeavfk.sys
2013-09-24 19:19:56    179664    ----a-w-    C:\Windows\System32\drivers\mfeapfk.sys
2013-09-20 08:38:30    10856    ----a-w-    C:\Windows\System32\drivers\mfeclnrk.sys
2013-09-20 08:38:14    95984    ----a-w-    C:\Windows\System32\drivers\mfencrk.sys
2013-09-20 08:37:56    390552    ----a-w-    C:\Windows\System32\drivers\mfencbdc.sys
.
============= FINISH:  8:50:35.48 ===============
 



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,753 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:32 AM

Posted 04 November 2013 - 09:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 TheOddjobMan

TheOddjobMan
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:09:32 AM

Posted 09 November 2013 - 11:43 AM

Hi Nasdaq,

Please excuse the tardiness of my reponse but I've been on a short vacation. I have followed your regimen and here are the various logs:-

 

RogueKiller:-

 

RogueKiller V8.7.6 _x64_ [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Caitlin [Admin rights]
Mode : Scan -- Date : 11/09/2013 14:17:33
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[ZeroAccess][SERVICE] ???etadpug -- "C:\Program Files (x86)\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\   \...\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" < [x] -> STOPPED

¤¤¤ Registry Entries : 13 ¤¤¤
[RUN][ZeroAccess] HKCU\[...]\Run : Google Update ("C:\Users\Caitlin\AppData\Local\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\?��?��?��\?��?��?��\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" >) -> FOUND
[RUN][SUSP PATH] HKCU\[...]\Run : UGHqW0TFh1MJY1gRyA== (C:\Users\Caitlin\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\NVGG2TGT\core.videoegg.com\#com\videoegg\taskmgr.exe [x][x]) -> FOUND
[RUN][ZeroAccess] HKUS\S-1-5-21-2077192332-986926883-989631158-1000\[...]\Run : Google Update ("C:\Users\Caitlin\AppData\Local\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\?��?��?��\?��?��?��\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" >) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-2077192332-986926883-989631158-1000\[...]\Run : UGHqW0TFh1MJY1gRyA== (C:\Users\Caitlin\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\NVGG2TGT\core.videoegg.com\#com\videoegg\taskmgr.exe [x][x]) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CCSet\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\   \...\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" < [x]) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CS001\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\   \...\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" < [x]) -> FOUND
[SERVICE][ZeroAccess] HKLM\[...]\CS002\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\   \...\???ﯹ๛\{fc496bf8-d8bc-ea95-f5d2-dfc79f7ebeda}\GoogleUpdate.exe" < [x]) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[FF][PROXY] wplnt401.default : user_pref("network.proxy.type", 4); -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][Junction] en-US : C:\Program Files\Windows Defender\en-US >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpAsDesc.dll : C:\Program Files\Windows Defender\MpAsDesc.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpClient.dll : C:\Program Files\Windows Defender\MpClient.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpCmdRun.exe : C:\Program Files\Windows Defender\MpCmdRun.exe >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpCommu.dll : C:\Program Files\Windows Defender\MpCommu.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpEvMsg.dll : C:\Program Files\Windows Defender\MpEvMsg.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpOAV.dll : C:\Program Files\Windows Defender\MpOAV.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpRTP.dll : C:\Program Files\Windows Defender\MpRTP.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MpSvc.dll : C:\Program Files\Windows Defender\MpSvc.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MSASCui.exe : C:\Program Files\Windows Defender\MSASCui.exe >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MsMpCom.dll : C:\Program Files\Windows Defender\MsMpCom.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MsMpLics.dll : C:\Program Files\Windows Defender\MsMpLics.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Junction] MsMpRes.dll : C:\Program Files\Windows Defender\MsMpRes.dll >> \systemroot\system32\config [-] --> FOUND
[ZeroAccess][Folder] Install : C:\Users\Caitlin\AppData\Local\Google\Desktop\Install [-] --> FOUND

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MK3265GSXN +++++
--- User ---
[MBR] 62a3d388aab26b52729e973e16de1ff6
[BSP] 801e0af38122c4475bfb75dbceb00c96 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13285 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 27211776 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 27416576 | Size: 291858 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_11092013_141733.txt >>



AdwCleaner:-

# AdwCleaner v3.011 - Report created 09/11/2013 at 14:43:49
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Caitlin - CAITLIN-VAIO
# Running from : C:\Users\Caitlin\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Program Files (x86)\Mozilla Firefox\.autoreg
File Deleted : C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\wplnt401.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : [x64] HKLM\SOFTWARE\DeviceVM

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16635


-\\ Mozilla Firefox v7.0.1 (en-GB)

[ File : C:\Users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\wplnt401.default\prefs.js ]


-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Caitlin\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1504 octets] - [09/11/2013 14:29:04]
AdwCleaner[S0].txt - [1439 octets] - [09/11/2013 14:43:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1499 octets] ##########
 

 

JRT:-

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Caitlin on 09/11/2013 at 14:59:09.43
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/11/2013 at 15:05:51.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

ComboFix:-

 

ComboFix 13-11-07.01 - Caitlin 09/11/2013  16:00:05.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4044.2229 [GMT 0:00]
Running from: c:\users\Caitlin\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Public\Documents\~WRD0194.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-09 to 2013-11-09  )))))))))))))))))))))))))))))))
.
.
2013-11-09 16:09 . 2013-11-09 16:09    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-11-09 14:59 . 2013-11-09 14:59    --------    d-----w-    c:\windows\ERUNT
2013-11-09 14:28 . 2013-11-09 14:43    --------    d-----w-    C:\AdwCleaner
2013-11-09 14:11 . 2013-11-09 14:11    --------    d-----w-    c:\programdata\Oracle
2013-11-09 14:10 . 2013-11-09 14:10    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-31 07:54 . 2013-10-31 07:54    388096    ----a-r-    c:\users\Caitlin\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-10-31 07:54 . 2013-10-31 07:54    --------    d-----w-    c:\program files (x86)\Trend Micro
2013-10-30 18:36 . 2013-10-30 18:36    --------    d-----w-    c:\programdata\Citrix
2013-10-30 18:31 . 2013-10-30 18:31    --------    d-----w-    c:\program files (x86)\Citrix
2013-10-30 18:31 . 2013-10-30 18:31    --------    d-----w-    c:\users\Caitlin\AppData\Local\Citrix
2013-10-17 22:25 . 2013-09-23 12:49    197704    ----a-w-    c:\windows\system32\drivers\HipShieldK.sys
2013-10-16 18:33 . 2013-10-16 18:33    --------    d-----w-    c:\program files\McAfee Security Scan
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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2013-10-08 19:39 . 2012-04-04 09:47    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-10-08 19:39 . 2011-11-28 18:50    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-24 19:29 . 2010-10-13 21:28    70112    ----a-w-    c:\windows\system32\drivers\cfwids.sys
2013-09-24 19:25 . 2010-10-13 21:28    343568    ----a-w-    c:\windows\system32\drivers\mfewfpk.sys
2013-09-24 19:25 . 2011-05-30 08:16    182752    ----a-w-    c:\windows\system32\mfevtps.exe
2013-09-24 19:22 . 2010-10-13 21:28    781312    ----a-w-    c:\windows\system32\drivers\mfehidk.sys
2013-09-24 19:21 . 2010-10-13 21:28    519192    ----a-w-    c:\windows\system32\drivers\mfefirek.sys
2013-09-24 19:20 . 2010-10-13 21:28    310224    ----a-w-    c:\windows\system32\drivers\mfeavfk.sys
2013-09-24 19:19 . 2010-10-13 21:28    179664    ----a-w-    c:\windows\system32\drivers\mfeapfk.sys
2013-09-20 08:38 . 2013-09-20 08:38    10856    ----a-w-    c:\windows\system32\drivers\mfeclnrk.sys
2013-09-20 08:38 . 2013-09-20 08:38    95984    ----a-w-    c:\windows\system32\drivers\mfencrk.sys
2013-09-20 08:37 . 2013-09-20 08:37    390552    ----a-w-    c:\windows\system32\drivers\mfencbdc.sys
2013-08-18 15:46 . 2013-08-18 15:46    73728    ----a-r-    c:\users\Caitlin\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2013-08-18 15:46 . 2013-08-18 15:46    73728    ----a-r-    c:\users\Caitlin\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
2013-08-18 15:46 . 2013-08-18 15:46    73728    ----a-r-    c:\users\Caitlin\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe
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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-09-13 283160]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 537512]
"ISBMgr.exe"="c:\program files (x86)\Sony\ISB Utility\ISBMgr.exe" [2011-02-15 2757312]
"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-11-26 648032]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"nmctxth"="c:\program files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2009-07-07 647216]
"nmapp"="c:\program files (x86)\Pure Networks\Network Magic\nmapp.exe" [2009-07-08 472112]
"BingDesktop"="c:\program files (x86)\Microsoft\BingDesktop\BingDesktop.exe" [2013-06-27 2249352]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-09-24 537512]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Sony MSS.lnk - c:\program files\Sony\MSS\3.8.130\SSScheduler.exe [2013-9-6 324320]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UacDisableNotify"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 ATHDFU;Atheros Valkyrie USB BootROM;c:\windows\System32\Drivers\AthDfu.sys;c:\windows\SYSNATIVE\Drivers\AthDfu.sys [x]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\SeaPort.exe [x]
R3 cpuz134;cpuz134;c:\users\Caitlin\AppData\Local\Temp\cpuz134\cpuz134_x64.sys;c:\users\Caitlin\AppData\Local\Temp\cpuz134\cpuz134_x64.sys [x]
R3 DCDhcpService;DCDhcpService;c:\program files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe;c:\program files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe [x]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y60x64.sys;c:\windows\SYSNATIVE\DRIVERS\e1y60x64.sys [x]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys;c:\windows\SYSNATIVE\drivers\HipShieldK.sys [x]
R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe;c:\progra~1\mcafee\msc\mcawfwk.exe [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe;c:\program files\McAfee Security Scan\3.8.130\McCHSvc.exe [x]
R3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;c:\program files\Sony\MSS\3.8.130\McCHSvc.exe;c:\program files\Sony\MSS\3.8.130\McCHSvc.exe [x]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys;c:\windows\SYSNATIVE\DRIVERS\mfencrk.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SOHCImp;VAIO Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [x]
R3 SOHDs;VAIO Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [x]
R3 SpfService;VAIO Entertainment Common Service;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [x]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [x]
R3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [x]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [x]
R3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe;c:\program files\Sony\VAIO Care\VCService.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys;c:\windows\SYSNATIVE\drivers\mfewfpk.sys [x]
S2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;c:\program files (x86)\Bluetooth Suite\Ath_CoexAgent.exe;c:\program files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [x]
S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.2.241.0\BBSvc.exe [x]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [x]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McAPExe;McAfee AP Service;c:\program files\McAfee\MSC\McAPExe.exe;c:\program files\McAfee\MSC\McAPExe.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe;c:\program files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe;c:\program files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe [x]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe;c:\windows\SYSNATIVE\mfevtps.exe [x]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [x]
S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe;c:\program files\Sony\VAIO Care\VCPerfService.exe [x]
S2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 VSNService;VSNService;c:\program files\Sony\VAIO Smart Network\VSNService.exe;c:\program files\Sony\VAIO Smart Network\VSNService.exe [x]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys;c:\windows\SYSNATIVE\DRIVERS\ArcSoftKsUFilter.sys [x]
S3 AthBTPort;Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]
S3 btath_avdt;Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]
S3 BTATH_BUS;Atheros Bluetooth Bus;c:\windows\system32\drivers\btath_bus.sys;c:\windows\SYSNATIVE\drivers\btath_bus.sys [x]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\system32\drivers\btath_hcrp.sys;c:\windows\SYSNATIVE\drivers\btath_hcrp.sys [x]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]
S3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\system32\drivers\btath_rcp.sys;c:\windows\SYSNATIVE\drivers\btath_rcp.sys [x]
S3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys;c:\windows\SYSNATIVE\drivers\cfwids.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys;c:\windows\SYSNATIVE\drivers\mfefirek.sys [x]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys;c:\windows\SYSNATIVE\DRIVERS\mfencbdc.sys [x]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys;c:\windows\SYSNATIVE\drivers\SFEP.sys [x]
S3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update\VUAgent.exe;c:\program files\Sony\VAIO Update\VUAgent.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-15 19:15    1185744    ----a-w-    c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-09 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 19:39]
.
2013-11-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-26 09:32]
.
2013-11-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-08-26 09:32]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2011-03-29 518784]
"AtherosBtStack"="c:\program files (x86)\Bluetooth Suite\BtvStack.exe" [2011-03-31 790176]
"AthBtTray"="c:\program files (x86)\Bluetooth Suite\AthBtTray.exe" [2011-03-31 657056]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-29 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-29 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-29 418328]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2010-11-03 1580368]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = about:blank
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Caitlin\AppData\Roaming\Mozilla\Firefox\Profiles\wplnt401.default\
FF - prefs.js: network.proxy.type - 4
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
HKLM-Run-Apoint - c:\program files (x86)\Apoint\Apoint.exe
AddRemove-MSS - c:\program files (x86)\Sony\MSS\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SampleCollector]
"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=10000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1\" \"/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"&\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\%C3 & Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgr.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
c:\program files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files\Sony\VAIO Care\listener.exe
.
**************************************************************************
.
Completion time: 2013-11-09  16:18:47 - machine was rebooted
ComboFix-quarantined-files.txt  2013-11-09 16:18
.
Pre-Run: 250,124,607,488 bytes free
Post-Run: 250,504,101,888 bytes free
.
- - End Of File - - 1BF98DE3B1A6B33B23D8A49EBDDF730E
 

Please note I had problems closing my McAfee security software and ComboFix ran with some modules still running.

 

MTIA for your help!



#4 nasdaq

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Posted 09 November 2013 - 01:50 PM

If not already done please run the RogueKiller tool and remove everything that is found..
===

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know what problem persists.

#5 TheOddjobMan

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Posted 10 November 2013 - 06:33 AM

Have re-run RogueKiller and also run SecurityCheck. Here are the relevant logs:-

 

RogueKiller:-

 

RogueKiller V8.7.6 _x64_ [Oct 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Caitlin [Admin rights]
Mode : Remove -- Date : 11/10/2013 11:14:17
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> [0x2] The system cannot find the file specified.

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MK3265GSXN +++++
--- User ---
[MBR] 62a3d388aab26b52729e973e16de1ff6
[BSP] 801e0af38122c4475bfb75dbceb00c96 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13285 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 27211776 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 27416576 | Size: 291858 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_11102013_111417.txt >>
RKreport[0]_S_11102013_111254.txt



SecurityCheck:-

 

 Results of screen317's Security Check version 0.99.76  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 22  
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.117  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox (7.0.1)
 Google Chrome 30.0.1599.101  
 Google Chrome 30.0.1599.69  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

One point of note which may not be significant, is that for each of the downloads which you asked me to make, McAfee Site Advisor didn't like any of the download sites.



#6 nasdaq

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Posted 10 November 2013 - 09:07 AM

Remove this old version of Java 6 Update 22 using the Add/Remove Programs.
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>
 

One point of note which may not be significant, is that for each of the downloads which you asked me to make, McAfee Site Advisor didn't like any of the download sites.

Some of the tools we suggest are using some references in the registry. That is a protection of McAfee. I have no fear that the sites were clean.
That is why we always suggest that these tools and any programs for that matter be downloaded from the Original provider site.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#7 TheOddjobMan

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Posted 15 November 2013 - 12:17 PM

I have carried out your recommendations. All now seems to be well. I'll persevere with McAfee and the version of Malwarebytes is the paid for Pro version. Once again, many thanks for your help.



#8 nasdaq

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Posted 15 November 2013 - 02:29 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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