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Internet Explorer not working


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5 replies to this topic

#1 kirk55555

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Posted 30 October 2013 - 07:51 PM

At home I just got the internet, but IE is not working. I have a Windows XP SP2 computer. I got the modem from centurylink today. Its all hooked up correctly, and the computer said that the internet is connected, but running IE just makes IE freeze and crash. I was just following the instructions that came with the modem, and it all worked until I actually opened IE, which was supposed to take me automatically to the online setup for Centrylink, but instead IE just crashed.

 

The computer works well, but it hasn't been connected to the internet for along time. Maybe it needs an updated browser? I'm using the public library computers to access the internet right now, and I don't really know what to do.



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#2 Roodo

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Posted 30 October 2013 - 08:47 PM

What are the minimum system requirements for CenturyLink High-Speed Internet?

Windows Desktop or laptop/notebook
CPU: Intel® Pentium®-class processor with minimum speed of 800MHz
Operating System: Microsoft® Windows XP, Windows Vista or Windows 7
512 MB RAM minimum with 1GB or more recommended
Pre-equipped Ethernet Network Interface Card or Wireless Card (wireless card requires wireless capable modem)
30 MB hard disk space (additional space will be needed for ISP requirements)
Internet Explorer 6.0+ or Safari 2.0+ or Firefox 2.0+

#3 cmptrgy

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Posted 30 October 2013 - 08:56 PM

Try running IE without add ons

http://www.ehow.com/how_10004363_run-ie-addons.html

What version of IE are you using?

 

I have to ask

You just got a new centurylink modem

Was IE running ok with your prior modem?

 

When you do get IE ro run ok, do your Windows Updates including SP3



#4 InadequateInfirmity

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Posted 31 October 2013 - 07:48 AM

I would download Google Chrome at the library and transfer it to your machine.

https://www.google.com/intl/en/chrome/browser/

 

Also while at the library download sp3 and transfer that to your machine as well.

http://www.microsoft.com/en-us/download/details.aspx?id=24



#5 hamluis

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Posted 31 October 2013 - 09:30 AM

Since IE is a vital component of Windows XP...any problem with it should be investigated, not circumvented or ignored by trying a different browser, IMO.

 

Louis



#6 InadequateInfirmity

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Posted 31 October 2013 - 09:58 AM

The user stated this:

Windows XP SP2

 

 

 

Which leads me to think that IE is outdated cause they can not run more that IE 6 with sp2

 

If you try and run ie6 it will crash everytime.

 

When the op installs sp3 they can then update internet explorer.

 

With the installation of Google chrome the op will be able to  use the machine and installing sp3 will also allow  updates to be installed on the machine.

So my solution works in the long run, I was kinda hopeing that it would just happen rather than explaining in detail what is going to happen...






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