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Malwarebytes' Anti-Malware


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#1 MaaD

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Posted 30 October 2013 - 04:55 AM

I have tried  numerous time to download Malwarebytes' Anti-Malware but each time I get to the warning  " would you allow this program to make changes...." whenever I click "Yes", nothing happens!!

 

Any suggestions, please?

 

Thanks

 

MaaD


Edited by hamluis, 31 October 2013 - 04:22 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Nephilim1955

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Posted 30 October 2013 - 12:46 PM

Hello MaaD,

I guess the reason your trying to download MBAM is because you believe your computer is infected with Malware or worse?

If so, you may want to ask a site Moderator to move your post into our Security Forum. Once there our Security Team can assist you in cleaning up your system.

However, if you want to try to download MBAM, here's how to do it.

Boot up in Safemode and try installing it, then run malwarebytes while in safe mode.

If the scan results are numerous, right click on the MBAM screen and select all threats for removal.

Turn on the computer, at the BIOS screen start tapping the (F8)key slowly. Advanced Options Menu will appear. Select Safemode with networking. This will allows you to use the internet.

Go here to download MBAM: http://www.malwarebytes.org/

Hope this helps,
John

Edited by Nephilim1955, 30 October 2013 - 12:55 PM.


#3 MaaD

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Posted 30 October 2013 - 01:00 PM

Hey John,

 

Thank a mill man! I will certainly let you know the results.

 

Much appreciated

 

MaaD



#4 Nephilim1955

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Posted 31 October 2013 - 01:10 AM

Good luck!

 

John



#5 MaaD

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Posted 31 October 2013 - 07:17 AM

Hi John,

 

It worked, thanks again, awesome!!

 

MaaD



#6 Nephilim1955

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Posted 31 October 2013 - 12:50 PM

Hello MaaD,

 

What are you using for Internet security?

 

Here's a few more non aggressive cleaners you can run:

 

Adwcleaner

 

Junkware Removal Tool

 

SuperAntiSpyware

 

Manually run Windows Updater, until your current.

 

Run Windows Disk Cleanup: Check all the unchecked boxes with files to be removed. Delete. Run, again and this time select, Clean Up System Files. Check all the unchecked boxes with files to be removed. Delete.

 

Download Auslogics Disk Defrag On the right side of the Defrag button, click the down arrow and select Defrag and Optimize. Don't use if you have an SSD Drive.

 

Afterwards, let me know how it's running, so far.

 

Questions?

 

Hope this helps,

John


Edited by Nephilim1955, 31 October 2013 - 01:26 PM.


#7 MaaD

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Posted 31 October 2013 - 01:35 PM

Hey John,

 

I am using McAfee. I will definitely have a go with these cleaners.

 

Again, thank you very much!

 

MaaD



#8 hamluis

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Posted 31 October 2013 - 04:21 PM

My question is...is your system functioning normally now?

 

Any indication of malware?

 

Louis



#9 MaaD

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Posted 31 October 2013 - 04:25 PM

Hey Louis,

 

Yes, much better than before. But It still take awhile on starting up!

 

MaaD



#10 Nephilim1955

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Posted 31 October 2013 - 11:37 PM

Hello Maad,

 

I used McAfee for 2 years without issue...good program.  I'm using Symantec Norton 360 now. It's free with my Comcast service....I really like it. 

 

The slow start your experiencing still could be due to infection. After you've ran the cleaners I suggested, let me know if it's running and starting better.

 

Afterwards, I'd suggest you visit our security forum to have our security team check your system.

 

Once there, let them know what cleaning tools you have already used. They will have you download a few more tools to analyze your system, then post log results for analysis.

 

Here's a tutorial to establish a Clean Boot:  http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html

 

To check your File System, use this tutorial: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html Let me know the results here.

 

Hope this helps,

John

 

 

 

 


Edited by Nephilim1955, 31 October 2013 - 11:41 PM.


#11 MaaD

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Posted 01 November 2013 - 04:10 PM

Hey John,

 

It's running a little better, but I think the startup is still a bit slow. I will report back after I have done a clean boot and check the file system as per the tutorials.

 

Thanks,

 

MaaD



#12 Nephilim1955

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Posted 02 November 2013 - 12:19 AM

Hello MaaD,

 

After the Clean Boot, how long does it take to start before it's ready to use?

 

Did the cleaners, find much? And did you remove all of what was found?

 

Did Disk Cleanup remove a lot?

 

What do you use for a browser?

 

John



#13 MaaD

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Posted 12 November 2013 - 07:14 AM

Hello Nephilim 1955,

 

After the Clean Boot, Startup was pretty quick,  took about 8 seconds. The cleaners found quite a few and yes

I removed all that was found. I am using Google Chome.

 

MaaD



#14 quietman7

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Posted 12 November 2013 - 03:01 PM

FYI for future reference: Almost all applications you install want to startup when Windows loads. If you allow all these startups, they will compete for and use system resources resulting in poor performance and a slow system. Many of these programs are not needed and disabling them can save resources and improve performance as they are available from Start > Programs or an icon on the desktop if needed. To disable unnecessary startups, use a free Startup Manager like those listed in this topic: Slow Computer/Browser? Check here first; it may not be malware.

In addition, too many toolbars, BHOs, extensions and add-ons/plug-ins attached your browser can contribute to poor performance, slow loading and other issues. Sometimes Add-ons cause browsers to quit unexpectedly or not perform properly especially, if it was poorly designed or was created for an earlier browser version. Incompatible browser extensions and add-ons can also impact system performance and cause compatibility issues such as application hangs (freezing).

Some toolbars and Add-ons can be removed via Add/Remove Programs or the Programs and Features in Control Panel, so always check there first. Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo will do a more thorough job of searching for and removing related registry entries, files and folders.

If the program is not listed in Add/Remove or Programs and Features, and there is no uninstaller in the program's folder, the next place to check is your browser Add-ons.For more information, please refer to About those Toolbars and Add-ons which change your browser settings - Removal Tips
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#15 MaaD

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Posted 12 November 2013 - 03:24 PM

Thanks a bundle quietman7.






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