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Laptop won't get past the loading screen


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#1 ImSoWasted

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Posted 29 October 2013 - 10:18 PM

Hi there, my laptop will not get past the loading screen on normal mode. I am using a HP Pavilion dv6 Notebook PC which I have had for 3 months and it is a second hand laptop. Last night it was working fine but when I tried to turn it on this morning it gave me a blue error screen and now it gets stuck on the loading screen. I am currently on Safe Mode with Networking on the same laptop. I didn't see what the error code was on the blue screen.

 


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#2 Roodo

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Posted 29 October 2013 - 10:35 PM

check your event log

#3 ImSoWasted

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Posted 29 October 2013 - 10:37 PM

There are a lot of errors, I wouldn't know which one is causing the problem



#4 hamluis

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Posted 30 October 2013 - 03:19 PM

Try the following, please...from safe mode with networking.

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

Louis






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