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Infected with ZeroAccess. Need help to remove.


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14 replies to this topic

#1 knphee

knphee

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  • 7 posts
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  • Local time:01:08 AM

Posted 29 October 2013 - 06:21 PM

Hello, and thanks in advance!

 

My current AV software (McAfee) is detecting and poping up with messages of the ZeroAccess virus.  It's unable to deleted it.  Looking for some assistance. 

Thanks,

KN

------------------

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19475
Run by draco at 17:09:48 on 2013-10-29
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.1790.508 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://news.google.ca/nwshp?hl=en&tab=wn
mDefault_Page_URL = hxxp://en.ca.acer.yahoo.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: BitComet Helper: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1312.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: MSN Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.1312.0\msneshellx.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Acer Empowering Technology Monitor] c:\program files\acer\empowering technology\SysMonitor.exe
mRun: [EmpoweringTechnology] c:\program files\acer\empowering technology\Framework.Launcher.exe boot
mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [PCMMediaSharing] c:\program files\acer arcade live\acer homemedia connect\kernel\dms\PCMMediaSharing.exe
mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe"  -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll/206
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{1C2C007A-803F-4E13-BA2D-F58A81DCF6C0} : DHCPNameServer = 192.168.0.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-7-17 565888]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-7-17 210608]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-12-1 60920]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2008-4-8 40776]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2012-12-1 235264]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-12-1 363080]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2011-2-16 11520]
R4 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-10-27 22856]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-12-1 146872]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2012-12-1 65928]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2012-12-1 92632]
.
=============== File Associations ===============
.
ShellExec: BitComet.exe: open="c:\program files\bitcomet\BitComet.exe"
.
=============== Created Last 30 ================
.
2013-10-29 23:09:04 -------- d--h--w- c:\windows\PIF
2013-10-29 00:38:07 -------- d-----w- C:\Quarantine
2013-10-29 00:36:55 -------- d-----w- c:\program files\stinger
2013-10-27 23:29:07 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-27 23:29:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-27 22:37:25 -------- d-----w- c:\windows\system32\MpEngineStore
2013-10-20 15:11:43 -------- d-----w- C:\UFC.166.Velasquez.vs.JDS.III.720p.HDTV.h264.60fps.AAC-Secludedly
2013-10-19 15:31:39 -------- d-----w- C:\From F
2013-10-13 05:29:32 -------- d-----w- C:\Pre 2013 DOWNLOADS
2013-10-12 19:47:21 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2013-10-12 19:46:14 -------- d-----w- c:\program files\iPod
2013-10-12 19:46:13 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-10-12 19:46:13 -------- d-----w- c:\program files\iTunes
2013-10-12 19:36:43 -------- d-----w- c:\program files\Bonjour
2013-10-12 19:13:34 -------- d-----w- c:\users\draco\appdata\local\iMobie_Inc
2013-10-12 19:12:58 -------- d-----w- c:\users\draco\appdata\roaming\iMobie
2013-10-12 19:12:37 -------- d-----w- c:\program files\iMobie
2013-10-09 22:33:03 -------- d-----w- C:\YouTubeDownloads
2013-10-09 20:46:19 25472 ----a-w- c:\windows\system32\drivers\hidparse.sys
2013-10-08 23:00:44 -------- d-----w- C:\2013 DOWNLOADS
.
==================== Find3M  ====================
.
2013-09-23 12:57:49 916992 ----a-w- c:\windows\system32\wininet.dll
2013-09-23 12:51:49 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-09-23 12:51:24 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2013-09-23 12:51:07 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-09-23 12:51:06 71680 ----a-w- c:\windows\system32\iesetup.dll
2013-09-23 12:49:22 18944 ----a-w- c:\windows\system32\corpol.dll
2013-09-23 11:14:03 385024 ----a-w- c:\windows\system32\html.iec
2013-09-23 09:29:22 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2013-09-23 09:27:14 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2013-08-29 07:36:04 2050048 ----a-w- c:\windows\system32\win32k.sys
2013-08-27 02:47:50 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-08-27 02:47:50 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-08-27 02:47:50 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-08-27 02:47:50 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-08-27 01:52:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-08-27 01:50:40 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-08-27 01:32:20 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-08-27 01:28:36 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-08-27 01:28:35 798208 ----a-w- c:\windows\system32\FntCache.dll
2013-08-02 04:09:35 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-01 03:16:32 638400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-08-01 02:49:15 37376 ----a-w- c:\windows\system32\cdd.dll
.
============= FINISH: 17:11:44.26 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:08 AM

Posted 29 October 2013 - 08:27 PM


Hello knphee

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 knphee

knphee
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Posted 29 October 2013 - 10:10 PM

Hi Gringo, as per request the 2 logs are as follows, many thanks.  PC still seems sluggish.

 

--------------------------------------------

# AdwCleaner v3.010 - Report created 29/10/2013 at 20:49:49
# Updated 20/10/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : draco - GUIDI
# Running from : C:\Users\draco\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\YahooPartnerToolbar

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.19475

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\draco\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [1850 octets] - [29/10/2013 20:47:58]
AdwCleaner[S0].txt - [1793 octets] - [29/10/2013 20:49:49]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1853 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows Vista ™ Home Premium x86
Ran by draco on 29/10/2013 at 20:57:58.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{605E0B98-06C4-443F-83B4-B4CD57F82D91}

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 29/10/2013 at 21:02:45.97
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 October 2013 - 10:22 PM


Hello knphee

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 knphee

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  • Members
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  • Local time:01:08 AM

Posted 30 October 2013 - 12:13 AM

Hi Gringo, the below is the log from Combofix.  A lengthly process but no errors encountered during the run.  PC does appear to be running smoother and have not received the pop up message from McAfee.  Good news I hope!

------------------------

ComboFix 13-10-29.02 - draco 29/10/2013  22:28:07.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.1790.821 [GMT -6:00]
Running from: c:\users\draco\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
ADS - Windows: deleted 72 bytes in 1 streams.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\draco\AppData\Local\Microsoft\Windows\Temporary Internet Files\505Kn.jpg
c:\users\draco\AppData\Local\Microsoft\Windows\Temporary Internet Files\aOnM2.jpg
c:\users\draco\AppData\Local\Microsoft\Windows\Temporary Internet Files\o8Kk7.jpg
c:\users\draco\AppData\Roaming\.#
c:\users\draco\AppData\Roaming\inst.exe
c:\windows\assembly\GAC\Desktop.ini
c:\windows\PFRO.log
M:\Autorun.inf
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-30  )))))))))))))))))))))))))))))))
.
.
2013-10-30 04:44 . 2013-10-30 04:46 -------- d-----w- c:\users\draco\AppData\Local\temp
2013-10-30 04:44 . 2013-10-30 04:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-30 02:57 . 2013-10-30 02:57 -------- d-----w- c:\windows\ERUNT
2013-10-30 02:47 . 2013-10-30 02:49 -------- d-----w- C:\AdwCleaner
2013-10-29 23:09 . 2013-10-29 23:09 -------- d--h--w- c:\windows\PIF
2013-10-29 00:38 . 2013-10-29 00:38 -------- d-----w- C:\Quarantine
2013-10-29 00:36 . 2013-10-29 04:51 -------- d-----w- c:\program files\stinger
2013-10-27 23:29 . 2013-04-04 20:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-27 23:29 . 2013-10-27 23:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-27 22:37 . 2013-10-29 00:23 -------- d-----w- c:\windows\system32\MpEngineStore
2013-10-20 15:11 . 2013-10-21 03:23 -------- d-----w- C:\UFC.166.Velasquez.vs.JDS.III.720p.HDTV.h264.60fps.AAC-Secludedly
2013-10-19 15:31 . 2013-10-19 15:37 -------- d-----w- C:\From F
2013-10-13 05:29 . 2013-10-13 17:14 -------- d-----w- C:\Pre 2013 DOWNLOADS
2013-10-12 19:47 . 2013-10-12 19:47 -------- dc----w- c:\windows\system32\DRVSTORE
2013-10-12 19:47 . 2012-08-21 19:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2013-10-12 19:46 . 2013-10-12 19:46 -------- d-----w- c:\program files\iPod
2013-10-12 19:46 . 2013-10-12 19:47 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-10-12 19:46 . 2013-10-12 19:47 -------- d-----w- c:\program files\iTunes
2013-10-12 19:42 . 2013-10-12 19:42 -------- d-----w- c:\program files\Apple Software Update
2013-10-12 19:36 . 2013-10-12 19:36 -------- d-----w- c:\program files\Bonjour
2013-10-12 19:13 . 2013-10-12 19:13 -------- d-----w- c:\users\draco\AppData\Local\iMobie_Inc
2013-10-12 19:12 . 2013-10-12 19:14 -------- d-----w- c:\users\draco\AppData\Roaming\iMobie
2013-10-12 19:12 . 2013-10-14 22:25 -------- d-----w- c:\program files\iMobie
2013-10-09 22:33 . 2013-10-09 22:33 -------- d-----w- C:\YouTubeDownloads
2013-10-09 20:46 . 2013-07-03 02:10 25472 ----a-w- c:\windows\system32\drivers\hidparse.sys
2013-10-08 23:00 . 2013-10-27 04:23 -------- d-----w- C:\2013 DOWNLOADS
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-02 04:09 . 2013-08-28 05:34 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-03-05 05:38 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-25 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Acer Empowering Technology Monitor"="c:\program files\Acer\Empowering Technology\SysMonitor.exe" [2008-04-25 319488]
"EmpoweringTechnology"="c:\program files\Acer\Empowering Technology\Framework.Launcher.exe" [2008-04-25 319488]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-03-05 526896]
"PCMMediaSharing"="c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe" [2008-01-26 204908]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-02-26 34040]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-07-31 185896]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-29 4911104]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-10-01 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2011-3-9 3986944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0bootdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^draco^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-06-28 01:03 152872 ----a-w- c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-10-01 08:23 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2013-04-04 20:50 887432 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mcui_exe]
2013-03-14 00:40 1278064 ----a-w- c:\program files\McAfee.com\Agent\mcagent.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 21:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-05-27 16:50 413696 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-01-29 10:51 4911104 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel]
2007-11-20 10:15 1826816 ----a-w- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
S2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe [2008-01-26 269448]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-16 07:53 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-02 01:18]
.
2013-10-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-02 01:18]
.
2013-10-30 c:\windows\Tasks\User_Feed_Synchronization-{A95C27B7-A3C8-439C-B781-B613ED93C088}.job
- c:\windows\system32\msfeedssync.exe [2013-10-09 09:27]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.google.ca/nwshp?hl=en&tab=wn
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-WudfPf
SafeBoot-WudfRd
MSConfigStartUp-AppleSyncNotifier - c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
MSConfigStartUp-ereco - c:\users\draco\AppData\Roaming\ereco.dll
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files\DivX\DivXCodecUninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-29 22:45
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*1*6*±‚•N«0Î0ó0\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*D*V*D*R*@*U*n*n*a*m*e*d*@*c*i*t*y*9*x*@*ŸSR\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*n*e*t*@*DQÁZ~*BW,g¨h™l\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*n*e*t*@*y­eŸqÍk~*sQãS¨hCN\OpenWithList]
@Class="Shell"
.
Completion time: 2013-10-29  22:54:04
ComboFix-quarantined-files.txt  2013-10-30 04:53
.
Pre-Run: 5,956,972,544 bytes free
Post-Run: 20,676,112,384 bytes free
.
- - End Of File - - D66515405B71AF627B9D5D3864B44C3F
EF9CDC51B437D322D54016B68F003416
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:08 AM

Posted 30 October 2013 - 12:44 AM


Hello knphee

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 knphee

knphee
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:01:08 AM

Posted 30 October 2013 - 07:36 PM

Hi Gringo, the log is as follows.  No errors encountered during the run.  PC appears to be normal again.

---------------------------------

 

ComboFix 13-10-29.02 - draco 30/10/2013  18:03:41.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.1790.862 [GMT -6:00]
Running from: c:\users\draco\Desktop\ComboFix.exe
Command switches used :: c:\users\draco\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-09-28 to 2013-10-31  )))))))))))))))))))))))))))))))
.
.
2013-10-31 00:13 . 2013-10-31 00:13 -------- d-----w- c:\users\draco\AppData\Local\temp
2013-10-31 00:13 . 2013-10-31 00:13 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-30 02:57 . 2013-10-30 02:57 -------- d-----w- c:\windows\ERUNT
2013-10-30 02:47 . 2013-10-30 02:49 -------- d-----w- C:\AdwCleaner
2013-10-29 23:09 . 2013-10-29 23:09 -------- d--h--w- c:\windows\PIF
2013-10-29 00:38 . 2013-10-29 00:38 -------- d-----w- C:\Quarantine
2013-10-29 00:36 . 2013-10-29 04:51 -------- d-----w- c:\program files\stinger
2013-10-27 23:29 . 2013-04-04 20:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-27 23:29 . 2013-10-27 23:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-27 22:37 . 2013-10-29 00:23 -------- d-----w- c:\windows\system32\MpEngineStore
2013-10-20 15:11 . 2013-10-21 03:23 -------- d-----w- C:\UFC.166.Velasquez.vs.JDS.III.720p.HDTV.h264.60fps.AAC-Secludedly
2013-10-19 15:31 . 2013-10-19 15:37 -------- d-----w- C:\From F
2013-10-13 05:29 . 2013-10-13 17:14 -------- d-----w- C:\Pre 2013 DOWNLOADS
2013-10-12 19:47 . 2013-10-12 19:47 -------- dc----w- c:\windows\system32\DRVSTORE
2013-10-12 19:47 . 2012-08-21 19:01 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2013-10-12 19:46 . 2013-10-12 19:46 -------- d-----w- c:\program files\iPod
2013-10-12 19:46 . 2013-10-12 19:47 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-10-12 19:46 . 2013-10-12 19:47 -------- d-----w- c:\program files\iTunes
2013-10-12 19:42 . 2013-10-12 19:42 -------- d-----w- c:\program files\Apple Software Update
2013-10-12 19:36 . 2013-10-12 19:36 -------- d-----w- c:\program files\Bonjour
2013-10-12 19:13 . 2013-10-12 19:13 -------- d-----w- c:\users\draco\AppData\Local\iMobie_Inc
2013-10-12 19:12 . 2013-10-12 19:14 -------- d-----w- c:\users\draco\AppData\Roaming\iMobie
2013-10-12 19:12 . 2013-10-14 22:25 -------- d-----w- c:\program files\iMobie
2013-10-09 22:33 . 2013-10-09 22:33 -------- d-----w- C:\YouTubeDownloads
2013-10-09 20:46 . 2013-07-03 02:10 25472 ----a-w- c:\windows\system32\drivers\hidparse.sys
2013-10-08 23:00 . 2013-10-27 04:23 -------- d-----w- C:\2013 DOWNLOADS
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-02 04:09 . 2013-08-28 05:34 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-03-05 05:38 121392 ----a-w- c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-25 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Acer Empowering Technology Monitor"="c:\program files\Acer\Empowering Technology\SysMonitor.exe" [2008-04-25 319488]
"EmpoweringTechnology"="c:\program files\Acer\Empowering Technology\Framework.Launcher.exe" [2008-04-25 319488]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-03-05 526896]
"PCMMediaSharing"="c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe" [2008-01-26 204908]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-02-26 34040]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-07-31 185896]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-29 4911104]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-09-14 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-10-01 152392]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-03-14 1278064]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2013-04-04 887432]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2011-3-9 3986944]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0bootdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^draco^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-06-28 01:03 152872 ----a-w- c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-10-01 08:23 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 21:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-05-27 16:50 413696 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-01-29 10:51 4911104 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel]
2007-11-20 10:15 1826816 ----a-w- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
S2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe [2008-01-26 269448]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - mfeavfk01
*Deregistered* - mferkdet01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-16 07:53 1185744 ----a-w- c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-02 01:18]
.
2013-10-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-02 01:18]
.
2013-10-31 c:\windows\Tasks\User_Feed_Synchronization-{A95C27B7-A3C8-439C-B781-B613ED93C088}.job
- c:\windows\system32\msfeedssync.exe [2013-10-09 09:27]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://news.google.ca/nwshp?hl=en&tab=wn
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-10-30 18:13
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*1*6*±‚•N«0Î0ó0\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*D*V*D*R*@*U*n*n*a*m*e*d*@*c*i*t*y*9*x*@*ŸSR\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*n*e*t*@*DQÁZ~*BW,g¨h™l\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-82798443-3022615142-1456144439-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*n*e*t*@*y­eŸqÍk~*sQãS¨hCN\OpenWithList]
@Class="Shell"
.
Completion time: 2013-10-30  18:15:36
ComboFix-quarantined-files.txt  2013-10-31 00:15
ComboFix2.txt  2013-10-30 04:54
.
Pre-Run: 20,375,269,376 bytes free
Post-Run: 20,251,529,216 bytes free
.
- - End Of File - - A4DE04641A17999AF475A9B9148F09EC
EF9CDC51B437D322D54016B68F003416
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:08 AM

Posted 30 October 2013 - 08:50 PM



Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job
  • Programs to remove

    • Adobe Reader 9
      BitComet 1.31
      Java™ 6 Update 20
      Java™ 6 Update 7



  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see you have MBAM installed - I think this is a great program and would like you to run a quick scan at this time
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 knphee

knphee
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:08 AM

Posted 31 October 2013 - 08:41 AM

Hi Gringo, please see logs below.  No errors during runs.  PC appears again to be normal. 

Thx.

 

-------------------------

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.31.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.19475
draco :: GUIDI [administrator]

30/10/2013 11:55:25 PM
mbam-log-2013-10-30 (23-55-25).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212439
Time elapsed: 13 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

----------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:36:55 AM, on 31/10/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19475)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\conime.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\notepad.exe
C:\Program Files\Internet Explorer\IELowutil.exe
C:\Users\draco\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca/nwshp?hl=en&tab=wn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1312.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1312.0\msneshellx.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
O4 - HKLM\..\Run: [EmpoweringTechnology] C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe boot
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
O4 - HKLM\..\Run: [BkupTray] "C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.5.4.11.dll/206 (file missing)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: BitComet Disk Boost Service (BITCOMET_HELPER_SERVICE) - www.BitComet.com - C:\Program Files\BitComet\tools\BitCometService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
O23 - Service: Google Update Service (gupdate1ca5b5a6ab1dcd0) (gupdate1ca5b5a6ab1dcd0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe

--
End of file - 12554 bytes



#10 gringo_pr

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Posted 31 October 2013 - 08:21 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Program Files\Acer\Empowering Technology\SysMonitor.exe
      O4 - HKLM\..\Run: [EmpoweringTechnology] C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe boot
      O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
      O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer\Acer Registration\ACE1.exe" /startup
      O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#11 knphee

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Posted 01 November 2013 - 08:41 AM

Hello Gringo.  Ran ESET Scanner and here is the report: 

-------------------------------------

 

C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVP1D37.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVP2CF7.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVP67D7.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVP9D52.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPADB6.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPB3EE.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPBAFA.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPBDA5.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPC566.tmp a variant of Win32/Kryptik.CBH trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPE40.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPE5D.tmp a variant of Win32/Kryptik.TG trojan
C:\Program Files\Shaw Secure\Anti-Virus\gkhsmtemp\AVPF429.tmp a variant of Win32/Kryptik.CBH trojan
C:\Qoobox\Quarantine\C\Windows\assembly\GAC\Desktop.ini.vir Win32/Sirefef.EZ trojan
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YG1RJ9XL\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application
D:\Nero 7.10.1.0\Nero-7.10.1.0_eng_full.exe Win32/Toolbar.AskSBar application
 



#12 gringo_pr

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Posted 01 November 2013 - 09:32 PM


Hello knphee

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YG1RJ9XL\"
    del /f /s /q "D:\Nero 7.10.1.0\Nero-7.10.1.0_eng_full.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 knphee

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Posted 02 November 2013 - 11:22 AM

Gringo:  Thank You. My PC is working great once again.  Appreciate all the assistance you provide to the community here.

KN



#14 gringo_pr

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Posted 02 November 2013 - 12:37 PM

You are more than welcome


gringo
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#15 gringo_pr

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Posted 08 November 2013 - 12:42 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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