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Hpwqtbx.exe


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6 replies to this topic

#1 Artisan

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Posted 30 April 2006 - 08:47 AM

I get an error message at start up that says something like "Cannot right memory for HPWQTBX.exe". Has anyone see this before?

Please help!

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#2 Matt169

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Posted 30 April 2006 - 08:49 AM

[[ Deleted by Matt ]]

Edited by Matt169, 30 April 2006 - 08:54 AM.


#3 Albert Frankenstein

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Posted 30 April 2006 - 08:50 AM

Welcome to BC! :thumbsup:

HPWQTBX.exe is a Hewlett Packard file. Do you have an HP priinter? If so, what model?

Also, it would be helpful to have the entire error message, word for word.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#4 Matt169

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Posted 30 April 2006 - 08:51 AM

Oh sorry about that lol

Welcome to the forum by the way :thumbsup:

Edited by Matt169, 30 April 2006 - 08:54 AM.


#5 ThorXP

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Posted 30 April 2006 - 09:21 AM

This error is for the following:

Hewlett-Packard\HP Deskjet 9800 Series

From what I have read this could be caused by a virus so I would strongly suggest the following:

Please read this guide before actually doing the procedure
And it has all of the links for downloads you need.

Preparation Guide for use before posting a HijackThis Log
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Go to the following to post your log file and it will be analyzed by a qualified tech

HijackThis Logs and Analysis
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

It will take a while for the team to diagnose this log file but they are always right on the money and it is free so be patient.

#6 Matt169

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Posted 30 April 2006 - 09:24 AM

ahh so my original post was right lol darn

#7 Albert Frankenstein

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Posted 01 May 2006 - 04:48 PM

Well, even though we have not heard back from the original poster yet, I would like to expand upon my opinion of the cause of this issue.

The file in question is part of the HP toolbox.

The toolbox is apparently trying to start when you start your computer, so you can tell it not to start automatically by going to:

Start > Run > type "msconfig" (without the quotes) > Startup tab

Here you will find a list of programs that, when checked, will auto start with every boot of your computer. Find the HP toolbox and UNcheck it. Reboot. See if the error messages go away.

Or if you want to remove the HP toolbox from your computer completely, go to:

Start > Control Panel > add/remove programs

Edited by Albert Frankenstein, 01 May 2006 - 04:49 PM.

ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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